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京小智推出行业首个“电商客服思维链”,AI客服迈入“可解释”新阶段
Zhong Jin Zai Xian· 2025-12-25 09:25
针对商品属性、物流状态、售后政策、活动规则等明确问题,系统启动 "快思考" 模式,以精简方式展 示思考路径,让用户清晰感知 "AI 正在通过什么方法解决问题",无需复杂推理展示,重点传递客服服 电商行业 AI 客服应用日益广泛,渗透率已超 75%。行业调研显示,近半数用户愿意接受 AI 服务,三 分之一用户已建立稳定信任,73% 担忧机器人无法准确理解需求,50% 质疑信息的准确性与可执行 性。为进一步提升服务体验,行业正持续推动AI客服向更透明、更高效的方向演进。 近日,京小智联合京东商家咚咚团队,正式推出电商客服场景 "思维链" 功能。该功能基于京东大模型 核心能力,首次完整呈现AI的思考过程,打破传统应答模式,使客服响应逻辑清晰可视,助力AI客服 进入"可解释、深度感知"新阶段。内测数据验证成效:上线后商家咨询转化率提升 3.27%,转人工率下 降 4.39%,实现服务体验与经营效益双重增益。 在电商客服这一高频、多态的场景中,"思维链"的核心创新在于 "快慢思考" 双模式调度机制的设计, 能精准应对用户有时追求"秒回"有时追求 "深思" 的差异化需求。 务的控制感与节奏感,满足用户对高效应答的需求。 ...
OpenAI又开源了,仅0.4B,给模型大瘦身
3 6 Ke· 2025-12-15 08:14
Core Insights - OpenAI has introduced a new model called Circuit-Sparsity, which aims to enhance the interpretability of AI models by creating a sparse architecture where 99.9% of the weights are zero, retaining only 0.1% of non-zero weights [1][2][11] Group 1: Model Characteristics - The Circuit-Sparsity model is a sparse Transformer that simplifies the internal workings of AI, addressing the "black box" nature of large language models (LLMs) [1][6] - The model's architecture allows for the formation of compact and readable "circuits," significantly reducing the complexity of decision-making processes within the model [11][18] - Compared to traditional dense models, the sparse model's circuit size is reduced by 16 times while maintaining similar task performance [11][13] Group 2: Technical Innovations - Key technical methods include dynamic pruning, activation sparsification, and architectural adjustments to maintain sparsity without compromising performance [10][11] - The model employs a new activation function, AbsTopK, to retain only the top 25% of activation values in critical areas, enhancing interpretability [10] Group 3: Performance and Limitations - Despite its advantages in interpretability, the sparse model is significantly slower, operating 100 to 1000 times slower than dense models due to computational efficiency bottlenecks [4][17] - OpenAI has proposed a "Bridges" network to facilitate interaction between sparse and dense models, allowing for modifications in the sparse model to be reflected in the dense model [17][18] Group 4: Future Directions - OpenAI plans to expand the application of this technology to larger models and further explore the logic behind various models' behaviors [18] - Future research will focus on extracting sparse circuits from existing dense models and developing more efficient training techniques for interpretable models [18]
一道语音指令让从未接入互联网的机器人破防,于是它开始了攻击……
Di Yi Cai Jing Zi Xun· 2025-12-08 04:15
Group 1 - The core issue highlighted is the increasing vulnerability of security systems in the face of AI-driven attacks, with the average time to successfully execute an attack decreasing from 9 days in 2021 to just 25 minutes in 2023 [1] - The GEEKCON competition showcased a significant security flaw in a humanoid robot, allowing attackers to remotely control it through a voice command, which raises concerns about systemic risks in future robotic clusters [2] - There is a pressing need for security mechanisms to be integrated from the design phase, rather than relying on post-incident patches, as many companies currently focus on compliance rather than effective security measures [3] Group 2 - The current approach to security, characterized by fragmented defenses and reactive measures, is ineffective against AI-driven threats, as attackers can now simulate legitimate behavior to bypass security systems [4] - The introduction of AI in security operations has the potential to drastically improve efficiency, with AI systems capable of processing significantly more data compared to manual methods, thus enhancing risk monitoring [6] - New security architectures are emerging, such as those proposed by companies like Palo Alto Networks and Fortinet, which aim to create adaptive and self-evolving security systems [6] Group 3 - The concept of pricing security based on effectiveness rather than compliance is gaining traction, with calls for the promotion of cybersecurity insurance to alleviate user anxiety and assess the true capabilities of security vendors [7] - Recent initiatives by the Chinese government to promote cybersecurity insurance indicate a shift towards integrating financial services with cybersecurity, aiming to enhance corporate risk management capabilities [7][8] - The future of cybersecurity may depend on the establishment of verifiable and sustainable operational mechanisms, as insurance models could incentivize companies to improve their defensive capabilities [8]
Equifax (NYSE:EFX) 2025 Conference Transcript
2025-11-18 21:22
Summary of Equifax Conference Call Industry and Company Overview - **Company**: Equifax - **Industry**: Information Services, specifically focusing on workforce solutions and data verification services Key Points and Arguments Government Segment and EWS - The government vertical within Equifax's workforce solutions is the largest business segment, generating over **$2.5 billion** in revenue this year and has attractive **50% EBITDA margins** [2][4] - The total addressable market (TAM) for income and employment verification related to social services is estimated at **$5 billion**, with current revenue at approximately **$800 million** [4][14] - The government vertical has experienced a **20% CAGR** over the last five years, although growth paused recently due to changes in CMS data costs [4][5] - Less than half of U.S. agencies currently utilize Equifax's data, indicating significant growth potential [5][14] - The focus on reducing **$160 billion** in improper payments in social services is expected to drive demand for Equifax's solutions [6][8] - New requirements from the OB-3 Bill are anticipated to enhance engagement from states in utilizing Equifax's data for social service delivery [6][12] Talent Solutions and Background Screening - Equifax's talent solutions vertical is also a fast-growing segment, with a TAM of **$4 billion** and current revenue around **$400 million** [20][19] - The company aims to convert more background screeners from manual verifications to its instant digital solutions [20][18] - Equifax has a unique data set that includes historical employment records, incarceration data, and healthcare credentialing data, which enhances its verification capabilities [19][20] Record Growth and Data Utilization - Equifax has seen a **10% growth** in its record base this year, with a focus on expanding both current and historical records [24][26] - The company has access to data from approximately **6.5 million** companies, which contributes to its extensive database [26][25] - The integration of various data sources allows Equifax to monetize new records immediately through existing commercial relationships [26][27] Mortgage Market Insights - The mortgage market has been down significantly, with Equifax's revenue impacted by over **$1 billion** due to declining market conditions [36][38] - The company anticipates a recovery in the mortgage market, estimating over **$1.2 billion** in incremental revenue as conditions stabilize [38][39] - The introduction of VantageScore as a competitive alternative to FICO is expected to drive cost savings and market share gains [40][42] AI Strategy and Future Outlook - Equifax is investing in explainable AI, with over **300 patents** in this area, to enhance the performance of its products [53][54] - The use of AI is expected to improve product performance and operational efficiency, leading to higher ROI solutions for customers [54][55] Other Important Insights - The OB-3 Bill introduces stricter requirements for data validation in social services, which could lead to increased demand for Equifax's solutions [9][12] - The company is focused on maintaining a competitive edge by differentiating its credit file with additional income and employment indicators [44][45] - Equifax's capital return program includes significant share repurchases, which are expected to impact interest expenses in the coming years [48][49] This summary encapsulates the key insights from the Equifax conference call, highlighting the company's strategic focus areas, growth opportunities, and market dynamics.
2025年生成式AI核心趋势报告:即将到来的变革之年(英文版)-CRIF
Sou Hu Cai Jing· 2025-10-08 03:11
Core Insights - The report by CRIF highlights the significant growth and strategic importance of Generative AI (GenAI) by 2025, with enterprise spending projected to surge from $2.3 billion in 2024 to $13.8 billion [1] - It emphasizes the shift from experimentation to implementation in the AI sector, with 50.8% of global venture capital directed towards AI companies [1] Group 1: Key Trends in GenAI - **Agentic AI** is identified as a critical direction, capable of autonomous decision-making and situational awareness, expected to handle 15% of routine organizational decisions by 2028, with applications in healthcare, finance, and logistics [1] - **Multimodal AI** is recognized as an important evolution, integrating various data types such as text and visuals, with potential applications in healthcare, finance, and education, though it faces challenges like data alignment and high computational costs [1] - **AI-driven customer experience innovation** is showcased through hyper-personalized services and automated customer support, demonstrating efficiency and customer satisfaction improvements while needing to balance innovation with ethical considerations [1] Group 2: Ethical and Sustainable AI - The report introduces the concept of "sustainable AI," focusing on optimizing algorithms to reduce environmental impact and emphasizing the symbiotic relationship between AI and humans [2] - Predictions suggest breakthroughs in Artificial General Intelligence (AGI) may occur between 2025 and 2035, necessitating enhanced infrastructure and global collaboration to establish governance frameworks amid regulatory and ethical debates [2] - The overarching message stresses that technologies like GenAI are reshaping industries and society, highlighting the need to balance innovation with ethics and regulation to promote sustainable development and human progress [2]
华年私募:中低频量化黑马,独创技术打造复合Alpha | 打卡100家小而美私募
私募排排网· 2025-08-12 07:00
Core Viewpoint - The article highlights the emergence of small and specialized private equity firms, focusing on the case of Huannian Private Equity, which utilizes a unique quantitative strategy and has shown significant growth in assets under management since its establishment [3][7]. Company Overview - Huannian Private Equity Securities Fund Management Co., Ltd. was established on May 17, 2023, and is located in Lujiazui, Shanghai. The firm specializes in mid-to-low frequency stock quantitative strategies [7]. - The founder, Dr. Xue Yuxin, has a PhD in Physics from the University of Tokyo and has over eight years of experience in the quantitative investment industry [7]. Development History - The company was registered with the Asset Management Association of China on July 5, 2024, and launched its first product, "Huannian Neutral No. 1 Private Securities Investment Fund," on July 25, 2024. By the end of 2024, the management scale exceeded 500 million yuan [9]. - As of July 2025, the management scale surpassed 1.5 billion yuan, with over 30 products under management [9]. Team Composition - The team consists of members from prestigious institutions such as Tsinghua University, Peking University, and the University of Science and Technology of China, with over half holding PhDs in Physics or Statistics. This background fosters a collaborative and efficient working environment [10]. Investment Philosophy & Strategies - Huannian Private Equity believes that the essence of investment lies in a profound understanding of the market. They have developed a high-iterative quantitative system based on explainable AI technology, focusing on factors with clear economic logic [12]. - The firm employs a unique factor coupling technology to enhance the effectiveness of their strategies, ensuring that each factor is supported by a solid economic rationale [15]. Risk Control System - The firm emphasizes a balance between risk and return, utilizing a multi-dimensional risk control matrix to manage portfolio risks effectively [17]. Representative Products - "Huannian Progress No. 2" has achieved a cumulative return of ***% since inception, with an annualized return of ***%. The product demonstrates strong risk control, with a maximum drawdown of ***% [18]. - "Huannian Neutral No. 1" has also shown impressive performance, achieving a cumulative absolute return of ***% and maintaining a low annualized volatility of ***% [20]. Future Development - Huannian Private Equity plans to deepen the application of AI technology in quantitative investment, focusing on building an intelligent investment research system that combines explainable AI with expert experience [27].
玩转WAIC | WAIC UP! 之夜:一场关于AI与人类未来的星空思辨
3 6 Ke· 2025-07-31 03:12
Group 1 - The event "WAIC UP! Night" held during the 2025 World Artificial Intelligence Conference aimed to explore the core question of human value in the age of AI, amidst the rapid advancements in AI technology [5][6][21] - The discussion highlighted that AI is not merely a tool but a transformative force that can democratize creativity and redefine human-machine relationships [12][15] - Experts emphasized the importance of maintaining human emotional connections and the irreplaceable aspects of human experience in the face of AI advancements [17][20][21] Group 2 - The rapid development of AI has led to a significant shift in the workforce, with many traditional roles facing potential obsolescence, prompting a reevaluation of personal and professional value [22][34] - The debate on whether to focus on specialized skills or comprehensive qualities in the workforce reflects the broader challenge of adapting to an AI-driven economy [24][25] - The need for a balance between embracing technological advancements and preserving humanistic values was a recurring theme, suggesting that education should foster holistic individuals rather than mere "tool users" [21][26] Group 3 - The challenges faced by AI, such as the limitations of Scaling Law and the need for model transparency, were discussed as critical issues for the industry [28][30] - The importance of open-source initiatives in building trustworthy AI systems was highlighted, emphasizing the need for transparency in AI development [30][32] - The integration of human intuition with AI capabilities was proposed as a way to enhance scientific discovery and address the limitations of traditional research methodologies [36]
WAIC UP! 之夜:一场关于AI与人类未来的星空思辨
Xin Lang Cai Jing· 2025-07-31 03:04
Group 1 - The 2025 World Artificial Intelligence Conference (WAIC 2025) is a significant event focusing on the intersection of technology, civilization, and the future of humanity, with discussions centered around the theme "What's the Big Deal About AI" [1][3] - The event highlights the rapid advancements in AI, including the rise of large models in China and the explosive growth of embodied intelligence and AI applications, indicating that AI is reshaping the world [3][4] - A core question raised during the discussions is the essence of human value in a world where AI is perceived to be omnipotent, moving beyond the typical narrative of job displacement [3][4] Group 2 - The event features a variety of speakers who emphasize that AI should be viewed as a tool for expanding creative possibilities rather than a replacement for human creativity, with discussions on the democratization of art through AI [6][8] - The concept of AI as a collaborator rather than a competitor is reinforced, with examples of how AI can enhance human creativity and expression [10][12] - The discussions also touch on the importance of maintaining human emotional connections and the irreplaceable aspects of human experience that AI cannot replicate, such as love and companionship [12][16] Group 3 - Experts at the conference discuss the implications of AI on education and the workforce, suggesting that communication skills and emotional intelligence will become critical competencies in the AI era [15][21] - The debate on whether individuals should focus on specialized skills or broader competencies is highlighted, with arguments for both sides regarding the future of work in an AI-dominated landscape [19][20] - The need for a balance between embracing technological advancements and preserving humanistic values is emphasized, suggesting that education should aim to cultivate well-rounded individuals capable of reshaping civilization [16][21] Group 4 - The challenges faced by AI development, such as the limitations of scaling laws and the need for transparency and explainability in AI models, are discussed, indicating ongoing hurdles in the industry [24][26] - The importance of open-source initiatives in building trustworthy AI systems is highlighted, with a focus on the need for transparency in AI processes to mitigate risks associated with proprietary models [26][28] - The conference also explores the role of AI in various fields, including architecture and astronomy, emphasizing the need for a human-centered approach in leveraging AI technologies [28][32]
CVPR 2025 Highlight | 国科大等新方法破译多模态「黑箱」,精准揪出犯错元凶
机器之心· 2025-06-15 04:40
Core Viewpoint - The article discusses the importance of reliability and safety in AI decision-making, emphasizing the urgent need for improved model interpretability to understand and verify decision processes, especially in critical scenarios [1][2]. Group 1: Research Background - A joint research effort by institutions including the Chinese Academy of Sciences and Huawei has achieved significant breakthroughs in explainable attribution techniques for multimodal object-level foundation models, enhancing human understanding of model predictions and identifying input factors leading to errors [2][4]. - Existing explanation methods, such as Shapley Value and Grad-CAM, have limitations when applied to large-scale models or multimodal tasks, highlighting the need for efficient attribution methods adaptable to both large and small models [1][8]. Group 2: Methodology - The proposed Visual Precision Search (VPS) method aims to generate high-precision attribution maps with fewer regions, addressing the challenges posed by the increasing complexity of model parameters and multimodal interactions [9][12]. - The VPS method models the attribution problem as a search problem based on subset selection, optimizing the selection of sub-regions to maximize interpretability [12][14]. - Key scores, such as clue scores and collaboration scores, are defined to evaluate the importance of sub-regions in the decision-making process, contributing to the construction of a submodular function for effective attribution [15][17]. Group 3: Experimental Results - The VPS method has demonstrated superior performance in various object-level tasks, surpassing existing methods like D-RISE in metrics such as Insertion and Deletion rates across datasets like MS COCO and RefCOCO [22][23]. - The method effectively highlights important sub-regions, improving clarity in attribution compared to existing techniques, which often produce noisy or diffuse significance maps [22][24]. Group 4: Error Explanation - The VPS method excels in explaining the reasons behind model prediction errors, showcasing capabilities not present in other existing methods [24][30]. - Visualizations reveal how input disturbances and background interference contribute to classification errors, providing insights into model limitations and potential improvement directions [27][30]. Group 5: Conclusion and Future Directions - The VPS method enhances interpretability for object-level foundation models and effectively explains failures in visual localization and object detection tasks [32]. - Future applications may include improving model decision rationality during training, monitoring decisions for safety during inference, and identifying key defects for cost-effective model repairs [32].
《科学智能白皮书2025》发布,中国引领AI应用型创新领域
Di Yi Cai Jing· 2025-05-26 13:27
Core Insights - By 2024, China's AI-related paper citation volume is expected to account for 40.2% of the global total, rapidly catching up to the United States at 42.9% [1][8] - The report titled "Scientific Intelligence White Paper 2025" analyzes the integration of AI and scientific research across seven major research fields, covering 28 directions and nearly 90 key issues [1] - The report highlights the dual promotion and deep integration of AI innovation and scientific research, termed "AI for Science" [1] Research Trends - The number of global AI journal papers has surged nearly threefold over the past decade, from 308,900 to 954,500, with an average annual growth rate of 14% [7] - The share of core AI fields, such as algorithms and machine learning, has decreased from 44% to 38%, while the share of scientific intelligence has increased by 6 percentage points, with an annual growth rate rising from 10% before 2020 to 19% after [7] - China’s AI publication volume increased from 60,100 in 2015 to 300,400 in 2024, representing 29% of the global total [7][8] Citation Impact - The citation volume of AI-related papers in the U.S. reached 302,200 in 2020, while China's citations rose from 10,300 in 2015 to 144,800 in 2020, surpassing the EU for the first time in 2021 [8] - By 2024, China is projected to account for 41.6% of global AI citations in patents, policy documents, and clinical trials, significantly leading the field [8] Country-Specific Trends - China has a leading position in the intersection of AI with earth and environmental sciences, and has surpassed in AI with mathematics, material sciences, and humanities since 2019 [9] - The U.S. and EU maintain advantages in AI and life sciences, with China ranking third in this area [9] - India shows significant progress across all fields, currently ranking third in earth and environmental sciences, engineering, and humanities [9]