民生服务升级

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辽滨经开区打造营商环境“升级版”
Zhong Guo Hua Gong Bao· 2025-07-07 06:47
Core Viewpoint - The Liao Bin Economic and Technological Development Zone is actively enhancing its business environment through reforms, aiming to create a service-oriented model that attracts investment and improves the quality of life for residents [1] Group 1: Service Innovation - The Liao Bin Economic and Technological Development Zone is implementing a modern governance service model, achieving a goal of efficiently processing 14,738 online approval items in 2024, significantly reducing average processing times by 80% [2] - The number of service windows has been streamlined from 36 to 14, enhancing approval efficiency through process optimization and centralized handling of high-frequency items [2] - New measures to stimulate innovation and entrepreneurship have been introduced, supporting the zone's "second entrepreneurship" development strategy [2] Group 2: Investment Support - The Liao Bin Economic and Technological Development Zone provides crucial support in project approval and resource allocation, exemplified by the construction of a 200,000-ton functional ABS modification workshop by Liaoning Jinfa Technology Co., Ltd [3] - The zone has established a "Direct Connection Platform" for government-enterprise interactions, assigning 31 project managers to 84 key enterprises in 2024, facilitating 2,365 service instances and assisting with 135 procedures [3] - Since 2025, the zone has adjusted project manager assignments for 78 projects, engaging with enterprises 589 times and assisting with 32 procedures [3] Group 3: Community Welfare - The Liao Bin Economic and Technological Development Zone prioritizes community welfare, successfully resolving 167 wage arrears cases and recovering over 9 million yuan for workers in the first quarter of this year [4] - A comprehensive mechanism for addressing public inquiries and complaints has been established, achieving a 100% resolution rate for 308 cases with a satisfaction rate of 98.4% [4] - The zone's collaborative approach to problem-solving ensures timely responses to community needs, enhancing both the business environment and the quality of life for residents [4]