电商监管

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新华视点丨99克拉进口钻石只要22元?——部分电商平台假钻石泛滥现象调查
Xin Hua Wang· 2025-08-15 12:28
Core Viewpoint - The investigation reveals a widespread issue of counterfeit diamonds being sold on e-commerce platforms at significantly low prices, misleading consumers and undermining the integrity of the diamond market [1][2]. Group 1: E-commerce Platform Issues - Many e-commerce platforms are flooded with "bargain-priced" diamonds, with prices for lab-grown diamonds as low as 143 yuan per carat, contrasting sharply with the tens of thousands of yuan typically charged in physical stores [4][8]. - A significant number of consumers have reported being deceived by these low-priced offerings, with one individual discovering that a 5-carat lab-grown diamond he purchased was actually a synthetic cubic zirconia [3][4]. Group 2: Detection of Counterfeit Products - An investigation by reporters found that both a 2-carat lab-grown diamond and a 99-carat "imported diamond" purchased online were confirmed to be fake, with the latter being merely glass [7][9]. - Experts indicate that the cost of genuine lab-grown diamonds is substantially higher, with 1-carat lab-grown diamonds costing between 2,000 to 3,000 yuan, making the low-priced offerings suspicious [8][9]. Group 3: Consumer Awareness and Regulatory Challenges - Consumers face difficulties in distinguishing between real and fake diamonds, as counterfeit products often come with forged certificates that are difficult to identify as fraudulent [10][12]. - The prevalence of fake certification is alarming, with some vendors offering to create custom certificates for any product, further complicating consumer trust [11][12]. Group 4: Recommendations for Improvement - Industry experts suggest enhancing regulatory frameworks to ensure the integrity of the diamond market, including stricter oversight of e-commerce platforms and better consumer education regarding lab-grown diamonds [13][12]. - There is a call for collaboration among various regulatory bodies to establish a comprehensive monitoring system from production to sale, ensuring that consumers are protected from fraudulent practices [13][12].
召回新规是对电商行业的一次“刮骨疗毒”
Xiao Fei Ri Bao Wang· 2025-06-23 03:09
Core Viewpoint - The new regulation by the State Administration for Market Regulation aims to enhance consumer safety in online shopping and impose stricter accountability on e-commerce platforms and merchants [1][2][3] Group 1: Regulation Details - The new regulation addresses the previous challenges in recalling defective products, such as difficulties in information access, halting sales, and accountability for compensation [1] - E-commerce platforms are now required to establish a "defective consumer goods information sharing" mechanism, ensuring that merchants immediately remove products from sale upon receiving recall information [1] - The regulation mandates that e-commerce platforms assist regulatory authorities in identifying transaction data related to recalled products, allowing consumers to quickly access recall information through official channels [1] Group 2: Impact on E-commerce - The regulation imposes higher standards on e-commerce operators, requiring them to create systems for collecting and analyzing defective product data and prominently displaying recall information on their homepages [2] - Merchants are now held accountable for product defects and must proactively disclose recall plans, including detailed product information for consumer verification [2] - The regulation also targets live-streaming e-commerce, where influencers may have previously concealed product defects; such actions will now be subject to a credit supervision system [2] Group 3: Market Implications - The new regulation is expected to shift the e-commerce industry towards "quality competition," compelling platforms to improve product entry mechanisms and merchants to invest in quality control [2] - Long-term, the regulation will foster a market environment that favors businesses prioritizing quality and service, while those relying on low-price competition may be phased out [2][3] - The regulation serves as a protective measure for consumer rights and aims to create a more trustworthy e-commerce landscape [3]
延吉市市场监督管理局多措并举护航“6·18”电商促销季
Ren Min Wang· 2025-06-18 07:57
Core Viewpoint - The article highlights the proactive measures taken by the Yanji City Market Supervision Administration to regulate the e-commerce market and protect consumer rights during the upcoming "6·18" shopping festival [1][5]. Group 1: Regulatory Actions - The Yanji City Market Supervision Administration has deployed special regulatory actions focusing on key areas of e-commerce, including food, beauty, and skincare products [5]. - Enforcement personnel are conducting targeted inspections to identify false advertising, exaggerated claims, and misleading statements on product pages [5]. - The administration is strictly checking price labeling and combating price fraud practices such as "raising prices before discounts" and "fictitious original prices" [5]. Group 2: Monitoring and Compliance - The administration utilizes a network transaction monitoring system for real-time dynamic monitoring of key e-commerce platforms and stores, with a focus on emerging business models like live streaming and social e-commerce [5]. - Investigations are initiated promptly for suspected sales of counterfeit goods, intellectual property infringement, and fraudulent practices [5]. - Collaboration with platform operators is emphasized to ensure compliance and timely action against non-compliant stores, including product delisting and transaction restrictions [5]. Group 3: Consumer Protection - The Yanji City Market Supervision Administration has established a rapid response mechanism for consumer complaints during the "6·18" period, ensuring issues are addressed efficiently [9]. - Consumers are advised to choose reputable platforms and merchants, read promotional rules carefully, and be cautious about product prices, quality, and after-sales service [9]. - The administration encourages consumers to protect personal information and report any disputes to the relevant platforms or regulatory bodies [9].
“仅退款”没了?拼多多、淘宝、京东等集体出手,网友:不同意!
Sou Hu Cai Jing· 2025-04-24 02:51
电商平台的"仅退款"功能,一直都备受争议,消费者和商家持有完全不同的态度,但这也可以理解。 尽管"仅退款"功能的争议性比较大,但电商平台从来都没有下场参与过讨论,也没有表过态。但这一次,很突然地,"仅退款"没了!据媒体报道,包括淘 宝、拼多多、京东以及抖音等在内的多家电商平台集体爆出——将取消"仅退款"功能。 这个消息传出后,就引起了网友的激烈讨论,笔者翻看了多个评论区,大部分网友的态度还是偏向于"不同意",理由就是,这是对售假商家的纵容。客观来 说,"仅退款"功能本就有利有弊,支持取消"仅退款"的消费者,基本上都是素质较高的一类,基本不会去占商家的便宜,这部分人和那些不售假的正当商 人,都更相信"人性本善"。但不支持取消"仅退款"的消费者,可能是之前踩过太多"坑"了,无法对商家100%信任,万一遇到售假问题,正当维权很难,"仅 退款"则是对自身权益的一种保障。 | ל 428 国家应该严格要求电商平台不得挂羊头卖狗肉_磨卖商品应该和展示商品相符,电商平台 | | | --- | --- | | 不能让商家采用欺骗手欺骗消费者,电商平台应该承担商家的连带责任,让消费者能够放 | | | 心购物。 | | | ...