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针对“幽灵外卖”等顽疾 两部新规提出哪些新举措?
Xin Hua Wang· 2026-02-27 02:26
Core Viewpoint - The new regulations emphasize that food delivery platforms must take responsibility for food safety and cannot solely focus on collecting commissions and traffic without ensuring quality [1] Group 1: Regulatory Framework - The State Administration for Market Regulation (SAMR) has introduced two new regulations aimed at addressing issues such as lack of transparency, "ghost kitchens," and difficulties in accountability in online food delivery [2][3] - The regulations require platforms to ensure that the names of online food service providers match their physical storefronts and that they display their operating qualifications and actual addresses prominently [2] Group 2: Addressing "Ghost Kitchens" - "Ghost kitchens" refer to unlicensed operators who misrepresent themselves as legitimate businesses on food delivery platforms [3] - The new regulations mandate platforms to conduct substantive reviews of the food business licenses of online food service providers and to verify their actual operating addresses at least every six months [3] Group 3: Consumer Accountability - The regulations aim to ensure that consumers can easily find and report issues related to food safety by requiring platforms to provide visible complaint links on the main pages of food sellers [4] Group 4: Penalties for Non-compliance - The new rules significantly increase penalties for platforms and merchants, with fines reaching up to 200,000 yuan, and personal fines for responsible individuals can be up to ten times their previous year's income in severe cases [5] Group 5: Compliance in Online Sales - The regulations stipulate that online food sellers must provide accurate information regarding the origin, ingredients, and quality of their products, prohibiting false advertising and claims related to disease prevention or treatment [6]
新华解码丨针对“幽灵外卖”、虚假宣传等顽疾 两部新规提出哪些新举措?
Xin Hua Wang· 2026-02-27 00:50
Core Viewpoint - The new regulations aim to address issues such as "ghost takeout," false advertising, and the lack of accountability in online food delivery services, emphasizing the responsibility of platforms to ensure food safety and transparency [1]. Group 1: Regulatory Measures - The newly released regulations require online food delivery platforms to ensure that the names of online food service providers match their physical storefronts and to display their operating qualifications and actual addresses prominently [2]. - Platforms must also indicate "no dine-in" status for providers that do not offer this service, ensuring that consumers are aware of the service limitations [2]. Group 2: Addressing "Ghost Takeout" - "Ghost takeout" refers to unlicensed operators who misrepresent themselves as legitimate businesses through fraudulent means [3]. - The regulations mandate that platforms conduct substantive reviews of the food business licenses of their listed providers and verify that the information matches reality, preventing the use of false or borrowed credentials [3]. - Platforms are required to verify the actual operating addresses and qualifications of food vendors at least every six months to ensure compliance [3]. Group 3: Consumer Accountability - To enhance consumer protection, the regulations require platforms to provide visible links for complaints and reports on the main pages of food sellers, ensuring that consumer issues are addressed promptly [4]. Group 4: Penalties and Compliance - The new regulations significantly increase penalties for violations, with fines reaching up to 200,000 yuan, and personal fines for platform leaders can be imposed based on their previous year's income if intentional violations occur [5]. - Online food sellers must provide accurate information regarding product origins, ingredients, and certifications, prohibiting misleading advertising and claims related to disease prevention or treatment [5].
溯本清源整治“幽灵外卖”,新规来了
Xin Lang Cai Jing· 2026-02-26 19:41
Core Viewpoint - The new regulations aim to enhance food safety responsibility among online food delivery platforms and operators, addressing issues like information transparency, "ghost restaurants," and consumer accountability in the rapidly growing online food service market. Group 1: Regulatory Framework - The State Administration for Market Regulation has introduced two new regulations to ensure online food service providers fulfill their food safety responsibilities [1][4]. - The regulations specifically target issues such as information transparency, "ghost restaurants," and the difficulty of holding online consumers accountable [2][3]. Group 2: Information Transparency - The regulations require online platforms to ensure that the names of food service providers match their physical storefronts and that they display their operating qualifications and actual addresses prominently [2][3]. - Platforms must also indicate if a food service provider does not offer dine-in services, ensuring that consumers are aware of the service limitations [2]. Group 3: Addressing "Ghost Restaurants" - "Ghost restaurants," which operate without proper qualifications and use deceptive practices, are a significant concern; the regulations mandate platforms to conduct substantive checks on the operating qualifications of food service providers [3]. - Platforms are required to verify the actual operating addresses and qualifications of food service providers at least every six months to ensure compliance [3]. Group 4: Consumer Accountability - The regulations mandate that platforms provide clear complaint and reporting links on the main pages of food sellers, facilitating consumer feedback on food safety issues [4]. - Penalties for non-compliance have been significantly increased, with fines reaching up to 200,000 yuan, and personal fines for platform leaders can be based on their previous year's income [4]. Group 5: Compliance and Marketing - Online food sellers must provide accurate information regarding food origin, ingredients, and other relevant details, prohibiting misleading marketing practices [6]. - The emphasis is on ensuring that food safety responsibilities are clearly defined and adhered to, promoting both quality and compliance in the online food market [6].
针对“幽灵外卖”、虚假宣传等顽疾 两部新规提出哪些新举措?
Xin Hua She· 2026-02-26 15:36
新华社北京2月26日电 题:针对"幽灵外卖"、虚假宣传等顽疾 两部新规提出哪些新举措? 新华社记者赵怡宁 "我们要告诫外卖平台,不能只收佣金、不担责任;不能只管流量、不顾品质,外卖平台必须实实 在在担起外卖食品安全'守门员'的主体责任。"26日,市场监管总局食品安全总监孙会川在新闻发布会 上说。 ——溯本清源,整治"幽灵外卖"。 近期,"幽灵外卖"成为网络热词,其本质是无资质、无固定场所的不法经营者,通过资质造假、套 用许可、地址虚构等手段,在外卖平台伪装成正规商家营业。 "这样的外卖何谈放心?并且有的外卖平台一门心思圈地,闭着眼睛审核,一味纵容失信商户和问 题外卖,罔顾平台责任和食品安全。"孙会川说。 针对此问题,《网络餐饮服务经营者落实食品安全主体责任监督管理规定》要求平台提供者应当通 过实地核查等方式,对入网餐饮服务提供者的食品经营许可证等经营资质证书进行实质性审查,保证入 网餐饮服务提供者经营资质证书载明的信息与实际情况相符,防止任何单位和个人使用虚假或者他人的 经营资质入网提供餐饮服务。 并且,外卖平台应当至少每六个月对外卖商家登记的实际经营地址、经营资质等信息核验更新一 次,保证上述信息与实际情况 ...
公安部严打涉网食品虚假宣传及“幽灵外卖”
Qi Lu Wan Bao· 2026-02-10 02:03
Core Viewpoint - The Ministry of Public Security has issued a notice to enhance the online food consumption environment and ensure food safety by targeting various online platforms for illegal activities [1] Group 1: Regulatory Focus - The notice emphasizes monitoring key areas such as e-commerce platforms, live streaming platforms, food delivery platforms, short video platforms, and social media platforms [1] - It specifically addresses issues like false advertising, the sale of substandard health products, meat products, alcoholic beverages, agricultural products, and seasonings [1] - The notice also highlights the problem of "ghost takeout" shops that falsely claim to operate online [1] Group 2: Enforcement Actions - Continuous online inspections will be conducted to identify and address these issues [1] - Cases suspected of criminal activity will be firmly investigated and prosecuted [1]
8家平台签署食品安全管理自律公约 将设置跨平台“黑名单”
Nan Fang Du Shi Bao· 2025-11-08 20:38
Core Points - The State Administration for Market Regulation has guided eight major e-commerce platforms to jointly sign the "Self-Discipline Convention for Food Safety Management on Third-Party Online Food Trading Platforms" to enhance food safety standards in online transactions [1][2] Group 1: Key Measures - The convention emphasizes the responsibility of platform enterprises in food safety management, focusing on six areas: implementation of food safety management systems, verification of qualifications for food producers and sellers, monitoring of food sales behaviors, sharing of "blacklist" information, collaborative law enforcement, and proactive social supervision [1][2] - Platforms will utilize various verification methods, including government data checks, video verification, location validation, and on-site confirmations to review qualification information [1] - Advanced technologies such as artificial intelligence and big data will be employed to monitor and screen food labels, promotional sales, and consumer reviews comprehensively [1] Group 2: Blacklist System and Reporting Mechanism - The convention proposes a collaborative "blacklist" system for food producers and sellers who commit serious violations, prohibiting them from engaging in online food sales through account changes [2] - It encourages the sharing of blacklist information across platforms to ensure that violations on one platform result in restrictions across all platforms, implementing a "one violation, all networks restricted" policy [2] - A convenient and effective complaint reporting mechanism will be established, featuring a one-click reporting option prominently displayed on platform pages for timely handling of food safety violations [2]
京东、美团等8家平台企业发起食品安全管理自律公约
Core Points - The article discusses the signing of a self-discipline convention for food safety management by eight major online food trading platforms in China, aimed at enhancing food safety and responsibility [1][2] - The convention emphasizes the importance of platform enterprises in ensuring food safety and outlines specific measures to address current food safety risks [1] Group 1: Self-Discipline Convention - Eight online food trading platforms, including JD.com, Meituan, Pinduoduo, Douyin, Xiaohongshu, Taobao, WeChat Mini Programs, and Kuaishou, have jointly signed a self-discipline convention for food safety management [1] - The convention focuses on six key areas: implementation of food safety management systems, verification of qualifications for food producers and sellers, monitoring of food sales behaviors, sharing of a "blacklist" for non-compliant entities, collaborative law enforcement, and proactive social supervision [1] Group 2: Specific Measures - Platforms will utilize various verification methods, including government data checks, video verification, and on-site confirmations to assess the qualifications of food sellers [1] - Advanced technologies such as artificial intelligence and big data will be employed to monitor food labeling, promotional activities, and consumer reviews comprehensively [1] - A collaborative "blacklist" system will be established to prevent non-compliant entities from re-entering the market under different accounts, promoting information sharing and cross-platform restrictions [1]