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对“无堂食”商家划分,还可在实践中细化
Xin Lang Cai Jing· 2026-02-27 19:29
Core Viewpoint - The new regulations issued by the State Administration for Market Regulation on February 26 require delivery-only restaurants to prominently display a "no dine-in" sign on their main page, with delivery platforms also required to show this sign on merchant listing pages. This regulation is seen as a targeted measure against "ghost kitchens" [1] Group 1: Definition and Scope of "No Dine-In" Restaurants - The term "no dine-in" encompasses a broader range of establishments than just "ghost kitchens," which are typically defined by discrepancies between registered and actual locations. Many "no dine-in" restaurants have fixed operating locations [1] - The definition of "no dine-in" is complex, as establishments with minimal dine-in facilities may not clearly fall into this category. The binary classification of "dine-in" versus "no dine-in" may be overly simplistic [1] Group 2: Risks and Regulatory Focus - Not all delivery-only restaurants are inherently riskier or less trustworthy than dine-in establishments. The real concern lies with those "no dine-in" merchants that appear suddenly, frequently change identities, and offer significantly lower prices with high short-term sales [2] - The new regulations mandate that delivery platforms verify the actual operating addresses of merchants at least every six months, which increases the responsibility of platforms for on-the-ground inspections and necessitates the establishment of dedicated teams for this purpose [2]
违规重罚!“幽灵外卖”藏不住了 点外卖避坑指南赶紧收藏
Yang Shi Xin Wen· 2026-02-27 06:51
Core Viewpoint - The newly released regulations by the State Administration for Market Regulation aim to eliminate "ghost restaurants" by imposing strict requirements on food delivery platforms and merchants, ensuring transparency and accountability in food safety [1][2]. Group 1: New Requirements for Food Delivery - The name of the online restaurant must match the name displayed on the physical storefront [2]. - Actual operating addresses must align with those listed on the business license to address the "fake address" issue [3]. - Delivery platforms are required to verify and update the registered operating addresses and business qualifications of merchants at least every six months [4]. Group 2: Transparency and Consumer Protection - Merchants that only provide delivery services must clearly indicate "no dine-in" on their main page [5]. - The regulations encourage merchants to adopt "Internet + Bright Kitchen" practices to publicly share the food preparation process [6]. - Platforms must provide necessary technical support for merchants to fulfill information disclosure obligations and cannot hide or create barriers to accessing this information [7]. Group 3: Penalties for Non-Compliance - Violations can result in fines up to 200,000 yuan for platforms and merchants [9]. - Platform leaders may face fines ranging from one to ten times their previous year's income for serious violations [10]. - The regulations also address cross-regional supervision challenges by granting provincial market regulation departments direct jurisdiction over violations [11]. Group 4: Consumer Guidelines - Consumers are advised to verify the restaurant's name against the storefront and check for consistency in the business license address [12][17]. - It is recommended to look for "dine-in" labels and check for live streaming of food preparation to ensure authenticity [27][37].
针对“幽灵外卖”等顽疾 两部新规提出哪些新举措?
Xin Hua Wang· 2026-02-27 02:26
Core Viewpoint - The new regulations emphasize that food delivery platforms must take responsibility for food safety and cannot solely focus on collecting commissions and traffic without ensuring quality [1] Group 1: Regulatory Framework - The State Administration for Market Regulation (SAMR) has introduced two new regulations aimed at addressing issues such as lack of transparency, "ghost kitchens," and difficulties in accountability in online food delivery [2][3] - The regulations require platforms to ensure that the names of online food service providers match their physical storefronts and that they display their operating qualifications and actual addresses prominently [2] Group 2: Addressing "Ghost Kitchens" - "Ghost kitchens" refer to unlicensed operators who misrepresent themselves as legitimate businesses on food delivery platforms [3] - The new regulations mandate platforms to conduct substantive reviews of the food business licenses of online food service providers and to verify their actual operating addresses at least every six months [3] Group 3: Consumer Accountability - The regulations aim to ensure that consumers can easily find and report issues related to food safety by requiring platforms to provide visible complaint links on the main pages of food sellers [4] Group 4: Penalties for Non-compliance - The new rules significantly increase penalties for platforms and merchants, with fines reaching up to 200,000 yuan, and personal fines for responsible individuals can be up to ten times their previous year's income in severe cases [5] Group 5: Compliance in Online Sales - The regulations stipulate that online food sellers must provide accurate information regarding the origin, ingredients, and quality of their products, prohibiting false advertising and claims related to disease prevention or treatment [6]
为整治“幽灵外卖”,新规要求外卖平台至少每半年核验商家信息
Core Viewpoint - The article discusses the issue of "ghost takeout" in the online food delivery service sector, highlighting the recent regulations introduced by the State Administration for Market Regulation to combat this problem [2] Group 1: Regulatory Measures - The new regulations require food delivery platforms to conduct real-name registration of merchants and perform substantive reviews of their food business licenses and operating qualifications [2] - Platforms must verify the information on merchants' food business licenses against data held by provincial market regulation departments, and those with discrepancies will not be allowed to use the platform [2] - Food delivery platforms are mandated to update and verify the actual operating addresses and qualifications of merchants at least every six months to ensure compliance with the regulations [2] Group 2: Objectives of the Regulations - The regulations aim to establish a comprehensive governance system through three strategies: "correct source, clear flow, and solid foundation" [2] - The goal is to eliminate the breeding ground for "ghost takeout" and transition merchants from "paper compliance" to "visible authenticity" [2]
新华解码丨针对“幽灵外卖”、虚假宣传等顽疾 两部新规提出哪些新举措?
Xin Hua Wang· 2026-02-27 00:50
Core Viewpoint - The new regulations aim to address issues such as "ghost takeout," false advertising, and the lack of accountability in online food delivery services, emphasizing the responsibility of platforms to ensure food safety and transparency [1]. Group 1: Regulatory Measures - The newly released regulations require online food delivery platforms to ensure that the names of online food service providers match their physical storefronts and to display their operating qualifications and actual addresses prominently [2]. - Platforms must also indicate "no dine-in" status for providers that do not offer this service, ensuring that consumers are aware of the service limitations [2]. Group 2: Addressing "Ghost Takeout" - "Ghost takeout" refers to unlicensed operators who misrepresent themselves as legitimate businesses through fraudulent means [3]. - The regulations mandate that platforms conduct substantive reviews of the food business licenses of their listed providers and verify that the information matches reality, preventing the use of false or borrowed credentials [3]. - Platforms are required to verify the actual operating addresses and qualifications of food vendors at least every six months to ensure compliance [3]. Group 3: Consumer Accountability - To enhance consumer protection, the regulations require platforms to provide visible links for complaints and reports on the main pages of food sellers, ensuring that consumer issues are addressed promptly [4]. Group 4: Penalties and Compliance - The new regulations significantly increase penalties for violations, with fines reaching up to 200,000 yuan, and personal fines for platform leaders can be imposed based on their previous year's income if intentional violations occur [5]. - Online food sellers must provide accurate information regarding product origins, ingredients, and certifications, prohibiting misleading advertising and claims related to disease prevention or treatment [5].
溯本清源整治“幽灵外卖”,新规来了
Xin Lang Cai Jing· 2026-02-26 19:41
Core Viewpoint - The new regulations aim to enhance food safety responsibility among online food delivery platforms and operators, addressing issues like information transparency, "ghost restaurants," and consumer accountability in the rapidly growing online food service market. Group 1: Regulatory Framework - The State Administration for Market Regulation has introduced two new regulations to ensure online food service providers fulfill their food safety responsibilities [1][4]. - The regulations specifically target issues such as information transparency, "ghost restaurants," and the difficulty of holding online consumers accountable [2][3]. Group 2: Information Transparency - The regulations require online platforms to ensure that the names of food service providers match their physical storefronts and that they display their operating qualifications and actual addresses prominently [2][3]. - Platforms must also indicate if a food service provider does not offer dine-in services, ensuring that consumers are aware of the service limitations [2]. Group 3: Addressing "Ghost Restaurants" - "Ghost restaurants," which operate without proper qualifications and use deceptive practices, are a significant concern; the regulations mandate platforms to conduct substantive checks on the operating qualifications of food service providers [3]. - Platforms are required to verify the actual operating addresses and qualifications of food service providers at least every six months to ensure compliance [3]. Group 4: Consumer Accountability - The regulations mandate that platforms provide clear complaint and reporting links on the main pages of food sellers, facilitating consumer feedback on food safety issues [4]. - Penalties for non-compliance have been significantly increased, with fines reaching up to 200,000 yuan, and personal fines for platform leaders can be based on their previous year's income [4]. Group 5: Compliance and Marketing - Online food sellers must provide accurate information regarding food origin, ingredients, and other relevant details, prohibiting misleading marketing practices [6]. - The emphasis is on ensuring that food safety responsibilities are clearly defined and adhered to, promoting both quality and compliance in the online food market [6].
外卖网店名称须与实体经营门面招牌名保持一致
Xin Lang Cai Jing· 2026-02-26 18:39
Core Viewpoint - The new regulations aim to address issues such as "ghost delivery" and false advertising in the online food delivery sector, emphasizing the responsibility of platforms to ensure food safety and transparency [1][2]. Group 1: New Regulations Overview - The Market Regulation Administration has released two new regulations targeting online food delivery services, focusing on enhancing food safety and accountability [1][2]. - The regulations require that the names of online food service providers match their physical storefront names, and that they display their operating qualifications and actual addresses prominently on their pages [2][3]. Group 2: Addressing "Ghost Delivery" - "Ghost delivery" refers to unlicensed operators who misrepresent themselves as legitimate businesses, often using fake qualifications and addresses [3]. - The new regulations mandate that platforms conduct substantial reviews of the food business licenses of their listed providers to ensure compliance with actual operating conditions [3]. Group 3: Consumer Protection Measures - The regulations require platforms to provide clear complaint and reporting links on the main pages of food sellers, facilitating consumer feedback on food safety issues [4][5]. - Penalties for non-compliance have been significantly increased, with fines reaching up to 200,000 yuan, and personal fines for platform leaders based on their previous year's income in severe cases [5].
市场监管总局:整治“幽灵外卖” 外卖平台需对商家经营地址核验
Xin Lang Cai Jing· 2026-02-26 17:40
Core Viewpoint - The State Administration for Market Regulation announced that the "Regulations on the Supervision and Management of Food Safety Responsibilities of Online Catering Service Operators" will be officially implemented on June 1, aiming to enhance food safety in online catering services [1] Group 1: Regulations Overview - Merchants must have a genuine physical store, and the business items, address, and qualifications must be consistent [1] - Merchants are required to strictly implement raw material control, facility maintenance, and operational standards, prohibiting food processing outside designated areas or outsourcing [1] - Takeaway businesses that do not provide dine-in services must prominently display a "No Dine-in" sign on their main page, with delivery platforms required to synchronize this sign on merchant listing pages [1] Group 2: Addressing "Ghost Takeaway" Issues - The regulations target the issue of "ghost takeaways," which have been a significant concern for food safety in online catering services [1] - Delivery platforms must conduct real-name registration of takeaway merchants and perform substantive reviews of their food business licenses and qualifications through on-site inspections [1] - The regulations mandate that delivery platforms verify and update the actual operating addresses and qualifications of takeaway merchants at least every six months to ensure consistency with actual conditions [1]
“无堂食”需亮标 外卖新规6月实施
Bei Jing Shang Bao· 2026-02-26 16:33
Core Viewpoint - The new regulations aim to enhance food safety in the online food delivery sector by holding platforms accountable for the quality and safety of the food they deliver, particularly targeting the issue of "ghost kitchens" that operate without proper licenses and oversight [1][5]. Group 1: Regulatory Framework - The newly established regulations, titled "Regulations on the Supervision and Management of Food Safety Responsibilities of Online Food Service Operators," will take effect on June 1 [1]. - The regulations require food delivery platforms to conduct substantial reviews of merchants' food business licenses and operating qualifications, including real-world inspections [5][6]. - Platforms must verify merchants' actual operating addresses and other information at least every six months to ensure compliance with the regulations [6][7]. Group 2: Merchant Responsibilities - Merchants are required to have a legitimate physical storefront, and their business operations must align with their qualifications [3][5]. - Merchants must adhere to strict standards regarding raw material control, facility maintenance, and operational protocols, prohibiting food preparation outside designated areas [3][7]. - Non-dine-in merchants must display specific signage to inform consumers of their service model [3]. Group 3: Enforcement and Penalties - The regulations enhance penalties for violations, with fines reaching up to 200,000 yuan, and potentially higher penalties for platform leaders in cases of severe misconduct [4]. - The regulations integrate with the Electronic Commerce Law, reinforcing platforms' responsibilities in data sharing and consumer protection [4]. Group 4: Consumer Protection - The regulations mandate that platforms prominently display merchants' operating qualifications on their main pages to ensure consumer awareness and choice [7]. - Platforms are required to implement intelligent monitoring and rapid response mechanisms to manage food safety risks effectively [7]. - A complaint and reporting system must be established, allowing consumers and delivery personnel to report violations, fostering a collaborative approach to food safety [7].
针对“幽灵外卖”、虚假宣传等顽疾 两部新规提出哪些新举措?
Xin Hua She· 2026-02-26 15:36
Core Viewpoint - The new regulations aim to address issues such as "ghost takeout," false advertising, and the lack of accountability in online food delivery services, emphasizing the responsibility of platforms to ensure food safety and transparency [1][2]. Group 1: Regulatory Measures - The newly released regulations require online food delivery platforms to ensure that the names of online food service providers match their physical storefronts and to display their operating qualifications and actual addresses prominently [2]. - Platforms must also ensure that food service providers without dine-in options display a "no dine-in" label on their main pages [2]. Group 2: Addressing "Ghost Takeout" - "Ghost takeout" refers to unlicensed operators who misrepresent themselves as legitimate businesses through fake qualifications and addresses [3]. - The regulations mandate platforms to conduct on-site verifications of food service providers' licenses and to update their information at least every six months to ensure compliance [3]. Group 3: Consumer Accountability - The regulations require platforms to provide clear complaint and reporting links on the main pages of food sellers, facilitating consumer feedback on food safety issues [4]. Group 4: Penalties for Non-compliance - The new regulations significantly increase penalties for platforms and merchants, with fines reaching up to 200,000 yuan. In cases of severe violations, personal fines can be imposed based on the previous year's income [5]. Group 5: Compliance in Online Sales - The regulations stipulate that online food sellers must provide accurate information regarding product origins, ingredients, and certifications, prohibiting misleading advertising related to health claims [6].