Workflow
奢侈品
icon
Search documents
迪奥为用户信息泄露致歉,有消费者称接到过自称迪奥的诈骗电话
Xin Jing Bao· 2025-05-13 09:55
Group 1 - Dior China reported a data breach on May 7, where unauthorized external parties accessed customer data, including names, gender, phone numbers, email addresses, mailing addresses, spending levels, and preferences [1] - The company confirmed that sensitive financial data such as bank account and credit card information was not affected by the breach [1] - Dior is taking measures to prevent further escalation of the incident and is cooperating with cybersecurity experts for investigation and reporting to relevant regulatory authorities [1] Group 2 - Consumers have reported receiving scam calls claiming to be from Dior, asking for fees under the guise of "agent discounts," despite Dior stating that it does not have an agent channel and all membership registrations are free [2] - The company has warned customers to be cautious of overseas calls requesting payment for membership fees [2] Group 3 - Dior's performance has been negatively impacted by a broader decline in the luxury goods market, with LVMH reporting a 3% year-on-year decline in total revenue for Q1 2025, with Dior's fashion and leather goods segment down 5% [4] - The Asia-Pacific market saw an 11% decline in revenue, contributing to a decrease in the overall revenue share from 33% in 2024 to 30% [4] - Despite the challenging market conditions, Dior has continued to raise prices on products such as ready-to-wear and leather goods [5]
迪奥证实中国用户数据遭泄露,称不涉及银行账户等财务信息
Nan Fang Du Shi Bao· 2025-05-13 09:46
5月12日晚,多名网友在社交平台晒出迪奥(Dior)发来的短信,内容显示该品牌近日发生了数据泄露事件,受影响的客户个人 信息或包括姓名、手机号、邮寄地址、消费水平及偏好等,但不涉及银行账户、信用卡信息等财务信息。迪奥称目前已展开调 查并向相关监管部门报备,建议用户对可疑通信保持警惕等。 我国《个人信息保护法》第五十七条规定,发生或者可能发生个人信息泄露、篡改、丢失的,个人信息处理者应当立即采取补 救措施,并通知履行个人信息保护职责的部门和个人。通知应当包括三类事项:发生或者可能发生个人信息泄露、篡改、丢失 的信息种类、原因和可能造成的危害;个人信息处理者采取的补救措施和个人可以采取的减轻危害的措施;个人信息处理者的 联系方式。 同时,个人信息处理者采取措施能够有效避免信息泄露、篡改、丢失造成危害的,个人信息处理者可以不通知个人;履行个人 信息保护职责的部门认为可能造成危害的,有权要求个人信息处理者通知个人。信息泄露可能导致身份盗用、网络诈骗等风 险,从迪奥向用户发送的短信内容来看,相关风险或已实际产生。 (文章来源:南方都市报) 迪奥向用户发送的通知短信。 图源微博网友 5月13日,南都记者通过微信向迪奥官方 ...
迪奥客户数据泄露 高奢品牌信息危机引发信任危机
Bei Jing Shang Bao· 2025-05-13 09:38
高奢客户信息安全问题被推上风口浪尖。5月12日晚间,LVMH集团旗下Dior迪奥品牌向用户发布短 信,表示该品牌发生数据泄露事件,迪奥方面于2025年5月7日发现,曾有未经授权的外部人员获取了迪 奥持有的部分客户数据。业内人士指出,随着数字化手段的兴起,企业可以收集更多客户数据,但也让 泄密风险增强。品牌方从发现数据泄露到通知消费者时隔约5天,从时效维度来看,如无客观存在不能 克服的合理理由,则存在违法的可能性。 数据泄露 短信内容显示,泄露的数据包括客户姓名、性别、手机号码、电子邮箱、邮寄地址以及消费金额和偏好 及其他该品牌收集的用户信息。被访问的数据库中不包含诸如银行账户详情、国际银行账户号码 (IBAN)或信用卡信息等财务信息。 同时,迪奥建议中国客户高度谨慎,对任何可疑通信(短信、电话、电子邮件)都要保持警惕。不要打 开或点击来自不明来源的通信或链接,也不要透露验证码、密码等敏感信息。 对此,北京商报记者致电了迪奥官方客服电话,接线人员表示目前品牌已对上述情况采取措施加以控 制。迪奥中国对媒体回应称,正在陆续通知受此次事件影响的客户,客户数据的保密与安全始终是迪奥 的首要事项,"对于此次事件可能造成的 ...
【港股收评】三大股指集体回调!苹果概念、汽车股普跌
Jin Rong Jie· 2025-05-13 08:52
Market Overview - On May 13, Hong Kong's three major indices collectively declined, with the Hang Seng Index falling by 1.87%, the Hang Seng China Enterprises Index down by 2.02%, and the Hang Seng Tech Index decreasing by 3.26% [1] Sector Performance - The Apple-related stocks experienced significant declines, including: - Highway Electronics (01415.HK) down 7.69% - Sunny Optical Technology (02382.HK) down 7.64% - BYD Electronics (00285.HK) down 7.11% - AAC Technologies (02018.HK) down 3.07% - Q Tech (01478.HK) down 3.41% [1] - The automotive supply chain, including lithium batteries and Tesla-related stocks, also saw declines: - Jinli Permanent Magnet (06680.HK) down 4.88% - Xpeng Motors-W (09868.HK) down 5.35% - NIO-SW (09866.HK) down 5.17% - Xiaomi Group-W (01810.HK) down 3.85% - Li Auto-W (02015.HK) down 3.05% [1] - Semiconductor stocks faced notable declines: - Hua Hong Semiconductor (01347.HK) down 4.24% - SMIC (00981.HK) down 4.05% - Beike Micro (02149.HK) down 2.86% - Shanghai Fudan (01385.HK) also declined [1] Technology Sector - Technology-related stocks, including short video concepts, cloud office, and cloud computing, mostly weakened: - Weimob Group (02013.HK) down 5.52% - Kuaishou-W (01024.HK) down 4.62% - Bilibili-W (09626.HK) down 3.14% - Alibaba-W (09988.HK) down 3.89% - NetEase-S (09999.HK) down 2.96% - Kingsoft Cloud (03896.HK) down 5.91% [2] - Other consumer sectors, including holiday concepts, sports goods, home appliances, and beer, also saw declines: - Meituan-W (03690.HK) down 4.91% - China Resources Beer (00291.HK) down 4.63% - Hisense Home Appliances (00921.HK) down 2.33% [2] Biopharmaceutical Sector - The biopharmaceutical and medical aesthetics sectors showed resilience, with notable gains: - Kintor Pharmaceutical-B (02171.HK) up 14.94% - Peijia Medical-B (09996.HK) up 9.2% - Yiming Oncology-B (01541.HK) up 7.77% - Genscript Biotech (02367.HK) up 5.64% [2] Gold Sector - The gold sector saw gains in the afternoon, with significant increases: - Tongguan Gold (00340.HK) up 15.79% - Chifeng Jilong Gold Mining (06693.HK) up 5.19% - Lingbao Gold (03330.HK) up 5.37% - Shandong Gold (01787.HK) up 4.75% - China Gold International (02099.HK) up 4.26% - Zhaojin Mining (01818.HK) up 3.45% [3] - The international gold price rebounded, influenced by uncertainties in U.S. macroeconomic policies and inflation concerns, which may support gold prices throughout the year [3]
紫牛热点∣客户数据泄露?多名网友收到迪奥提醒短信!迪奥方回应
Yang Zi Wan Bao Wang· 2025-05-13 06:21
扬子晚报网5月13日讯(记者 郭一鹏) 5月12日至13日,不少网友在社交平台上发文称,收到以"迪奥"品牌名义发来的短信。记者看到,短信内容显示 2025年5月7日曾有未经授权的外部人员获取了该品牌持有的部分客户数据。 我们谨此通知您,我们于2025年5月 7日发现,曾有未经授权的外部人员 获取了我们持有的部分客户数据。 我们已采取措施以避免此次恶意访问 事件的事态扩大,在网络安全专家的 协助下,我们正持续对该事件展开调 查并进行应对. 以及向相关监管部门 进行报备。 根据目前调查进展,在中国收集的受 影响的客户个人信息的最大范围可能 包括姓名、性别、手机号码、电子邮 箱地址、邮寄地址、消费水平、偏 好,以及您可能已向我们提供的其他 信息。被访问的数据库中不包含诸 如银行账户详情、国际银行账户号 码(IBAN)或信用卡信息等财务信 最。 初步调查显示. 此次事件是由数据库 遭受未经授权的访问所致。作为最佳 做法,并且出于高度谨慎的考虑,我 有人收到迪奥这个短信 吗 在迪奥消费20元 … 4分钟即 今天 07:59 【DIOR迪奥】尊敬的女士/先生: 我们谨此通知您,我们于2025 年5月7日发现,曾有未经授权 ...
迪奥Dior证实中国客户数据遭泄露,但不包含银行账户详情
Nan Fang Du Shi Bao· 2025-05-13 05:52
网传短信截图。 对此,迪奥官方回复南都记者表示:迪奥在发现该事件后已第一时间采取措施,在网络安全专家的协助下,正持 续对该事件展开调查并进行应对 ,以及向相关监管机构进行报备。"对于此次事件可能造成的困扰,我们向客户 致以深切歉意"。 法国奢侈品集团LVMH旗下的Dior(迪奥)品牌5月13日被披露其中国市场发生客户数据泄露事件,引发消费者的 广泛关注,相关话题瞬间登上微博热搜。 根据网友爆料于5月13日上午收到迪奥的短信显示:"迪奥于2025年5月7日发现,曾有未经授权的外部人员获取了 其持有的部分客户数据。在中国收集的受影响客户个人信息最大范围可能包括姓名、性别、手机号码、电子邮箱 地址、邮寄地址、消费水平、偏好,以及客户可能已向迪奥提供的其他信息。被访问的数据库中不包含银行账户 详情、国际银行账户号码(IBAN)或信用卡等财务信息。" 迪奥官方客服证实短信内容属实,如果收到短信,就证明客户的信息可能受到影响。如果还没有收到短信,请留 意后续可能会收到该短信内容。客服同时也表示,针对这一安全事件,迪奥已向中国用户发出提醒,建议客户提 高警惕,特别注意防范可疑短信、电话及电子邮件,并避免点击来路不明的链接或 ...
迪奥部分中国客户信息遭泄露!官方回应:已立即启动调查
Nan Fang Du Shi Bao· 2025-05-13 05:38
5月12日晚,全球知名奢侈品牌迪奥向中国用户发布紧急通知,证实其客户数据库遭遇未经授权的外部访问,部分中国用户个人信息被泄 露。 5月13日上午,南都·湾财社记者在社交平台上搜索发现,不少网友晒出迪奥客户信息泄露的提示短信截图,有网友表示疑惑,"发生了什 么事",也有网友则表达了对个人隐私泄露的担忧。 5月13日,南都·湾财社记者致电迪奥客服中心热线。迪奥相关工作人员表示,"我们于2025年5月7日发现,曾有未经授权的外部人员获取 了我们持有的部分客户数据。" 初步调查显示,此次事件是由数据库遭 受未经授权的访问所致。作为最佳做法, 并且出于高度谨慎的考虑,我们建议您 对任何可疑通信(短信、电话、电子邮 件)都要保持警惕。不要打开或点击来 自不明来源的通信或链接,也不要透露 验证码、密码等敏感信息。若收到任何 以迪奥名义发送的可疑信息或联系,烦 请您通过下方的联系方式咨询我们的官 方客服中心。 保护您的个人信息始终是迪奥的首要事 项。如有任何疑问,请随时与我们联 系。我们非常重视与您的关系,对于此 事给您带来的任何不便及困扰,我们深 表歉意。 根据目前调查进展,在中国收集的受影响的客户个人信息的最大范围可能包 ...
迪奥中国客户数据遭未授权访问 事发五天后才紧急短信预警
Qi Lu Wan Bao Wang· 2025-05-13 05:16
Core Points - Dior experienced a data breach on May 7, 2025, where unauthorized access to its database led to the leakage of customer personal information, with a five-day delay in notifying affected customers [1][4] - The leaked data includes names, gender, phone numbers, email addresses, mailing addresses, and purchase amounts/preferences, while financial information such as bank account and credit card details remained unaffected [3][4] - The incident has raised concerns among consumers about potential targeted scams, as the leaked data could allow fraudsters to identify high-net-worth individuals for more convincing scams [5] Company Response - Dior confirmed the authenticity of the incident and stated that it has engaged a top cybersecurity team to investigate and enhance its information security measures [4] - The company has not disclosed the number of affected customers or the specific cause of the breach, and it remains unclear whether regulatory authorities are involved in the investigation [5] Regulatory and Compliance Issues - The delay in notifying customers has led to questions regarding compliance with China's Personal Information Protection Law, which mandates immediate remedial actions and customer notifications following a data breach [5]
客户信息泄露?迪奥,回应了!
Zhong Guo Ji Jin Bao· 2025-05-13 05:07
Core Viewpoint - Dior has confirmed a data breach involving unauthorized access to customer information, which has raised concerns among clients and the public [1][2][3]. Data Breach Details - The breach was discovered on May 7, 2025, and involved unauthorized external access to a database containing customer data [3][4]. - Affected customer information may include names, gender, phone numbers, email addresses, mailing addresses, spending levels, and preferences, but does not include financial information such as bank account details or credit card information [3][4][10]. - Dior has taken measures to prevent further unauthorized access and is working with cybersecurity experts to investigate the incident and report to relevant regulatory authorities [3][4]. Customer Communication - Dior has been notifying affected customers via SMS and email about the breach and has apologized for any inconvenience caused [3][10]. - The company advises customers to remain vigilant against suspicious communications and not to disclose sensitive information [3][4]. Financial Performance Context - LVMH's Q1 2025 financial report indicated a total revenue of €20.3 billion, a 3% year-over-year decline, with the fashion and leather goods segment, including Dior, seeing a 5% drop in sales [15]. - The Asia-Pacific market (excluding Japan) experienced an 11% revenue decline, which was worse than the expected 4.69% decrease [15]. - The company is considering price increases in response to potential U.S. tariffs and is planning to control management and marketing costs [15].
奢侈品巨头,客户信息遭泄露!
新浪财经· 2025-05-13 01:00
Core Viewpoint - Dior has reported a data breach involving unauthorized access to customer data in China, prompting the company to take measures to mitigate the situation and investigate the incident with cybersecurity experts [1][3]. Group 1: Data Breach Details - The affected customer information may include names, gender, phone numbers, email addresses, mailing addresses, spending levels, preferences, and other information provided by customers [1][3]. - Financial information such as bank account details, International Bank Account Numbers (IBAN), or credit card information was not included in the accessed database [1][3]. - The initial investigation indicates that the incident was caused by unauthorized access to the database [1][3]. Group 2: Customer Advisory - Dior advises customers to remain vigilant against any suspicious communications (SMS, phone calls, emails) and not to open or click on links from unknown sources [1][3]. - Customers are urged not to disclose sensitive information such as verification codes or passwords and to consult Dior's official customer service for any suspicious messages [1][3]. Group 3: Company Background and Financial Performance - Dior is a French luxury brand under the global luxury goods group LVMH, specializing in high-end consumer products including handbags, clothing, shoes, jewelry, perfumes, cosmetics, and children's wear [5]. - LVMH reported a 3% year-over-year decline in total revenue for Q1 2025, with fashion and leather goods sales down 5%, significantly below market expectations [5]. - The Asia-Pacific market (excluding Japan) saw an 11% revenue decline, with its share of total revenue dropping from 33% in 2024 to 30% [5].