Core Viewpoint - Meituan has addressed user concerns regarding refund issues, stating that it has resolved delays in refund information updates and established a dedicated customer service team to investigate and trace refund orders [1][5]. Group 1: Refund Issues - The main refund issues identified by Meituan include incomplete refund information, leading to uncertainty about whether the money has been refunded and where it has gone [2]. - Users have reported that refunds sometimes show as "failed" without clear reasons, and Meituan clarified that there is no practice of "not refunding without inquiry" or "deleting orders" [3]. Group 2: Reasons for Refund Failures - Meituan outlined three primary reasons for refunds showing as "failed" or not successfully processed: 1. Refunds may have been processed, but the order page does not automatically update to show "refund successful" due to delays in information display [4]. 2. Refunds may have been credited, but the displayed amount is "0" due to system errors, which users can verify through their original payment channels [4]. 3. Refunds may show as successful, but the original payment channel does not reflect this, often due to issues with the user's payment method, leading to funds being returned to the user's Meituan wallet instead [4]. Group 3: User Feedback and Company Response - Meituan acknowledged that a small number of orders may show "refund failed" due to issues with the original payment channels, and it has provided a fallback solution to refund amounts to users' wallet balances [5]. - Users have raised concerns about refunds not being received, particularly for historical orders from 2014 to 2016, despite Meituan's assertion that the issue stems from technical updates rather than actual refund failures [5].

Group 1 - The core viewpoint of the article highlights Meituan's focus on technology innovation to enhance consumer quality of life services and drive digital transformation in the service industry [1] - As of the first quarter of 2025, Meituan reported total revenue of 86.557 billion yuan and a net profit of 10.057 billion yuan [2] - Meituan is scheduled to disclose its mid-year report for the fiscal year 2025 on August 27 [3]

Group 1 - The core viewpoint of the article highlights that Meituan-W (03690) experienced a 2.03% decline in stock price, trading at 120.4 HKD per share with a transaction volume of 670 million HKD as of 09:37 on August 6 [1] - Meituan is positioned as a life service e-commerce platform centered around food, focusing on technological innovation to enhance quality of life services and drive digital transformation in the service industry [1] - The company was listed on the Hong Kong Stock Exchange on September 20, 2018, and aims to increase investment in technology research and development while prioritizing customer-centric approaches and social responsibility [1] Group 2 - As of the first quarter of 2025, Meituan-W reported total operating revenue of 86.557 billion CNY and a net profit of 10.057 billion CNY [2]

Core Viewpoint - JD.com has officially entered the hotel and travel market, announcing a "three-year zero commission" policy to attract hotel merchants and reshape the OTA industry landscape [2][3]. Group 1: Business Strategy - JD.com aims to leverage its supply chain capabilities by establishing a new channel division for hotels and restaurants, with the zero commission policy serving as a key strategy to penetrate the market [3][5]. - The company has been actively recruiting talent for its travel business since March 2025, indicating a strategic focus on building expertise in this area [4][6]. - The zero commission policy is reminiscent of JD.com's approach when entering the food delivery market, where it also offered a zero commission for the first year to gain market share [3][5]. Group 2: Market Positioning - JD.com's entry into the hotel and travel sector mirrors Meituan's earlier expansion strategy from food delivery to in-store services and then to travel [5]. - The company has over 1.5 million convenience stores nationwide and has achieved over 25 million daily orders in its food delivery business, showcasing its operational scale [5][6]. - The OTA market in China is currently dominated by Ctrip, Meituan, and Tongcheng, each with distinct market positioning and target demographics [6][7]. Group 3: Competitive Landscape - The competition in the OTA industry is characterized by established players with strong market positions, making it challenging for new entrants like JD.com to gain traction [7]. - Analysts suggest that JD.com may face significant difficulties in disrupting the existing market dynamics, as the OTA sector has deep competitive moats [7]. - The potential for JD.com to become a "differentiated variable" in the OTA industry is seen as a more realistic path than simply competing on price through subsidies [7].

Group 1 - The core viewpoint of the articles highlights Meituan's efforts to provide social security for its delivery riders, with plans to expand coverage across all provinces in the next two to three years, having already invested over 1.5 billion yuan for nearly 7 million riders in pilot programs [1][2] - Meituan's innovative insurance scheme allows riders to receive a 50% subsidy on their contributions if they meet specific income criteria, aiming to respect the flexible working conditions of riders while lowering the barriers to participation [2] - The company has initiated pilot programs in cities like Nantong and Quanzhou, with positive feedback from participating riders, although the overall participation rate is still low, prompting efforts to enhance communication and awareness [2]

Investment Rating - The investment rating for Meituan-W (03690) is "Buy" (maintained) [1] Core Views - In Q1 2025, Meituan's total revenue reached 86.6 billion yuan, representing a year-over-year increase of 18%, slightly above Bloomberg consensus expectations by 1.3% [4] - Adjusted EBITDA was 12.3 billion yuan, up 52% year-over-year, exceeding Bloomberg consensus expectations by 6.2% [4] - Adjusted net profit was 10.9 billion yuan, a 46% increase year-over-year, significantly surpassing Bloomberg consensus expectations by 12.6% [4] - Core local business revenue was 64.3 billion yuan, also up 18% year-over-year, exceeding Bloomberg consensus expectations by 1.5% [4] - New business revenue was 22.2 billion yuan, a 19% year-over-year increase, also above Bloomberg consensus expectations by 1.4% [4] Summary by Sections Business Performance - Meituan's food delivery and flash purchase businesses have improved user stickiness and purchase frequency through refined operations [5] - The food delivery segment has introduced differentiated products to meet diverse consumer needs and has implemented measures to enhance food safety [5] - Flash purchase has seen significant growth across various consumer categories, with transaction volume increasing nearly threefold in recent months [5] International Expansion - Keeta, a subsidiary, is expanding internationally, having entered the Brazilian market with a commitment to invest 1 billion USD over the next five years [6] Financial Projections - Revenue projections for 2025-2027 are estimated at 386.3 billion, 454.3 billion, and 526.7 billion yuan, with growth rates of 14%, 18%, and 16% respectively [7] - Adjusted net profit projections for the same period are 38.4 billion, 49.9 billion, and 60.8 billion yuan, with growth rates of -12%, 30%, and 22% respectively [7] Long-term Outlook - The report maintains a positive long-term outlook on Meituan's operational capabilities and business barriers, emphasizing its "extreme execution" in retail exploration [7]

Core Insights - The company reported 1Q25 revenue of 86.6 billion yuan, an 18% year-on-year increase, exceeding expectations by 1.4% [1] - Adjusted net profit for 1Q25 was 10.95 billion yuan, surpassing expectations by 21%, driven by better-than-expected core local business operating profit and lower-than-expected losses from undistributed projects [1] - The adjusted net profit margin stood at 12.6% [1] Revenue Growth Trends - In 1Q25, core local business revenue grew 18% to 64.3 billion yuan, with takeaway orders expected to maintain a growth rate of nearly 10% and revenue increasing by 14% [1] - For 2Q25, takeaway order volume is projected to continue the same year-on-year growth rate, but revenue is expected to increase by only 5% due to subsidy impacts [1] - Instant retail segment saw a 32% growth in order volume in 1Q25, with expectations of maintaining this growth rate in 2Q25 following the launch of the "Meituan Flash Purchase" brand [1] - The in-store hotel and travel segment's gross transaction value (GTV) grew 30% in 1Q25, with a forecasted 28% growth in 2Q25 [1] Operating Profit Margin (OPM) Insights - Core local business operating profit increased by 39% to 13.49 billion yuan in 1Q25, exceeding expectations by 10%, with OPM rising from 17.8% to 21% [2] - However, 2Q25 operating profit margin for takeaway is expected to decline due to intensified industry competition and increased subsidy investments [2] - The in-store hotel and travel business's OPM is anticipated to slightly decrease in 2Q25 due to factors such as expansion into lower-tier cities and seasonal variations [2] New Business Developments - New business revenue grew 19% to 22.2 billion yuan in 1Q25, with operating losses narrowing to 2.27 billion yuan, better than expectations [3] - For 2Q25, new business revenue is projected to increase by 21% to 26.1 billion yuan, with expected operating losses rising to 2.6 billion yuan due to overseas investment [3] - The company plans to expand into more cities in Saudi Arabia and potentially enter the Brazilian market later in the year [3] Profit Forecast and Valuation - The company has lowered its adjusted net profit forecasts for 2025 and 2026 by 13% and 5% to 40.9 billion yuan and 54.1 billion yuan, respectively, due to increased subsidy pressures and overseas investments [3] - Despite these adjustments, the company maintains an outperform rating and a target price of 177 HKD, corresponding to 25/26 adjusted P/E ratios of 25/18 times [3] - Current stock price trades at 25/26 adjusted P/E ratios of 18/14 times [3]

Investment Rating - The report maintains a "Buy" rating for Meituan-W (03690.HK) [10] Core Views - In Q1 2025, Meituan achieved revenue of 865 billion CNY, a year-on-year increase of 18.1%, and a Non-IFRS net profit of 10.9 billion CNY, up 46.2% year-on-year [2] - The core local business revenue reached 643 billion CNY, growing 17.8% year-on-year, with an operating profit of 135 billion CNY, reflecting a 39.1% increase and an operating profit margin of 21%, up 3.2 percentage points year-on-year [3] - The report highlights the healthy growth in food delivery and strong momentum in instant retail, although increased competition in Q2 may impact profits [3] - New business revenue grew by 19.2% year-on-year to 222 billion CNY, with operating losses narrowing by 17.5% to 2.3 billion CNY [4] Revenue and Profit Forecast - Projected revenues for 2025, 2026, and 2027 are 3862 billion CNY, 4461 billion CNY, and 4979 billion CNY respectively, with Non-IFRS net profits of 405 billion CNY, 530 billion CNY, and 706 billion CNY [5] - Corresponding P/E ratios are expected to be 17.93, 13.69, and 10.28 for the years 2025, 2026, and 2027 [5]

Core Insights - Meituan's Q1 financial results exceeded market expectations, with revenue of 865.57 billion RMB, a year-on-year increase of 18.1%, and adjusted net profit of 109.5 billion RMB, up 46.2% [1] - The core local business operating profit margin rose to 21%, despite CEO Wang Xing's warning of a significant year-on-year decline in Q2 core local business profits [1][2] - The competitive landscape in China's food delivery market has intensified, with rivals like JD and Ele.me implementing aggressive promotional policies [1][2] Financial Performance - The core local business generated revenue of 643.25 billion RMB, a 17.8% increase, contributing 74.3% of total revenue, with operating profit reaching 135 billion RMB, up 39.1% [2] - Revenue from delivery, commission, and advertising within the core local business was 257.2 billion RMB, 240.5 billion RMB, and 118.62 billion RMB, reflecting growth rates of 22.1%, 20.1%, and 15.1% respectively [2] - Meituan plans to pay social insurance for full-time and stable part-time delivery riders, with an expected average of 3.36 million riders nationwide by 2024 [2] New Business Growth - New business revenue grew by 19.2% to 222 billion RMB, with operating losses narrowing by 17.5% to 23 billion RMB, improving the operating loss margin by 4.6 percentage points to 10.2% [3] - The improvement in new business performance is attributed to growth in grocery retail and progress in overseas operations [3] International Expansion - Meituan announced a $1 billion investment in Brazil over the next five years, marking its entry into the South American market [4] - CEO Wang Xing expressed confidence in becoming a leading player in overseas markets [4]