▲拼好饭商家可自定义订单备注功能，可自主限制恶意用户下单。(图片来源：受访商家供图) "点了一份黄焖鸡，备注'加三倍肉'，商家没做到就要给差评，要求不太合理！"有商户反映，一些消费 者点外卖时通过夸张备注，如要求双倍分量、免费加料等不合理诉求，未获满足便恶意差评，给不少中 小餐饮店主增添了困扰。 今年上半年，美团拼好饭针对"不合理差评、恶意差评"进行专项治理，通过对恶意用户差评屏蔽、骗赔 骗保差评屏蔽、剔除配送差评对评分影响、不支持不合理备注、限制恶意用户下单等方式，保障商户正 当权益。相比年初，拼好饭商家"不合理差评、恶意差评"数量下降30%，商家对恶意评价用户投诉数量 下降55.7%。 "有些顾客会提额外不合理的要求，不满足就会给差评""给了那么大一碗，备注要加面、送米饭，能吃 完还好，吃不完不都浪费了""两个人点一份，要两人的分量"……在一线走访中，不少商家反馈拼好饭 订单不应支持备注。 为此，今年上半年，拼好饭对订单备注功能不断优化，商家可自主选择备注功能是否开通、可自主设置 备注标签，拼好饭充分尊重商家的自主选择权，从而降低不合理备注带来的差评。"现在遇到'要十双筷 子'的备注，平台会主动帮我们过滤 ...

Core Insights - Meituan's "Pinduoduo" has upgraded its merchant scoring system from "store score" to "product score," incorporating both subjective user reviews and objective metrics like purchase and repurchase rates [1][2] - The new scoring system allows consumers to make more informed purchasing decisions based on individual product ratings, which directly influences their buying behavior [1] - The upgrade aims to help merchants focus on their best-selling products, enhancing efficiency and reducing costs through economies of scale [1] Summary by Sections - **Scoring System Upgrade** - The upgrade from "store score" to "product score" provides a more accurate measure of product quality from the consumer's perspective [1] - The new system includes user evaluations and metrics such as purchase frequency, allowing for a comprehensive assessment of product performance [1] - **Consumer Impact** - The "product score" serves as a crucial decision-making tool for consumers, influencing their choice to purchase [2] - Consumers are increasingly prioritizing product ratings, which are seen as a reflection of the quality and service provided by restaurants [2] - **Merchant Strategy** - The new scoring system encourages merchants to focus on quality and service rather than solely competing on price [2] - By directing more traffic to high-quality products, the platform aims to foster a competitive environment that emphasizes product excellence [2]

Core Insights - The ongoing food delivery subsidy war is approaching a critical point, with expectations that it will shift back to competition based on supply and delivery capabilities [1] Industry Changes - The food delivery industry has seen a significant increase in daily order volume, reaching a peak of 140 million orders per day, primarily driven by subsidies in the beverage sector, particularly tea drinks, which accounted for 50% of orders at peak times [2][4] - Meituan maintains a stable market share in the food delivery sector, with its Gross Merchandise Volume (GMV) holding steady at around 70%, supported by a peak order volume of 90 million and a customer price that is 2-3 times higher than competitors [2][10] Future Outlook - The current subsidy-driven growth in beverage orders is expected to decline after the 618 shopping festival, leading platforms to refocus on essential daily needs and requiring improvements in supply richness, delivery efficiency, and cost management [3][16] - Analysts predict that after the subsidy phase ends, the retention of the additional 40 million daily orders generated will need to be evaluated over a longer period [9][20] Competitive Landscape - The competitive landscape remains relatively stable, with Meituan, Taobao, and JD.com holding market shares of approximately 70%, 20%, and 10% respectively, despite new entrants and aggressive subsidy strategies [10][11] - Meituan's strategy has been to focus on essential meal delivery rather than heavily subsidizing beverages, which has allowed it to maintain a healthier order structure and profitability [12][14] Operational Capabilities - The food delivery business requires high operational capabilities, including supply organization and delivery scheduling, to meet diverse consumer needs across different times and scenarios [18] - As the subsidy war subsides, platforms will need to build foundational delivery capabilities to sustain their business models and consumer engagement [22]

证券研究报告 | 公司点评 gszqdatemark 2025 06 18 年 月 日 美团-W（03690.HK） 积极投入巩固生态，看好平台长期壁垒 事件：1）5 月 26 日，公司发布 2025 年一季度业绩，2025Q1 实现营业收入 865.6 亿元/同比+15.92%，归母净利润 100.57 亿元/同比+87.33%，经调整 净利润 109.5 亿元/同比+46.2%。2）6 月 11 日，公司发文拒绝低质低价"内 卷式"竞争。公司将结合商家的实际需求，进一步优化营销方案，一方面调整 流量体系，降低部分商家营销依赖，强化价格治理。另一方面向品质商家和商 品倾斜流量。 核心本地商业：千亿投入补贴商家，业务实现健康增长。2025Q1 核心本地业 务收入为 643 亿元/同比+17.8%，保持快速增长，经营利润 135.0 亿元/同比 +39.1%，经营利润率达 21.0%/同比+3.2pct，利润端显著优化。收入端来看， 配送服务/佣金/在线营销服务分别同比增长 22.1%/20.1%/15.1%。1）外卖： 精细化运营实现健康增长。公司从供给侧迭代拼好饭和神抢手，满足消费者不 同价格带的高性价比产 ...

今天主要聊聊美团的四个主题： 市场竞争； 即时零售； 国际化； AI 。 就像大家看到的，本季度财报本身无可挑剔，但因为管理层在绩后分享里给的指引是"无法给出指引"，叠加二季度外卖大战延续，所以市场情绪整体上是不高的， 好在公司又开始回购，宏观消费侧也有一些潜在利好出来，财报后美团走势先跌后涨，走得还不错。而政策面对平台经济收费的新指引，实际上在美团的应对框 架里。 以下文章来源于走马财经 ，作者走马的汉子 走马财经 . TMT产业资深（也就是老）观察者，部分平台叫"走马投研" 文章来源于长桥App-长桥社区@走马财经。欢迎大家前往长桥社区（详询dolphonR124），与投资大佬探讨投资观点。 针对商家，美团早已调整收费结构，不存在乱收或多收： 以前是统一放一个箩框里，后面已经改成佣金、配送费、广告费分开展示。 针对骑手，美团过去几年一直在持续做骑手意外伤害险试点，并计划从目前的7个省份扩大到全国，预期2026年前完成；同时，公司今年开启全职和稳定兼职骑手 的社保进程，并已经在福建、浙江的两个城市开启补贴试点，对最近6个月有3个月满足最低社保缴费下限的参保骑手，提供50%的参保补贴，计划在未来几年逐渐 铺开 ...

Overall Performance - Meituan's Q1 2025 revenue reached 86.6 billion yuan, exceeding Bloomberg consensus by 1.3% [1] - EBIT for Q1 2025 was 10.6 billion yuan, surpassing Bloomberg consensus by 24.83% [1] - Adjusted net profit was approximately 10.9 billion yuan, exceeding Bloomberg consensus by 12.6% [1] - Core local business revenue was 64.3 billion yuan, exceeding Bloomberg consensus by 1.5% [1] - New business revenue was 22.2 billion yuan, exceeding Bloomberg consensus by 1.4% [1] Core Local Business - Q1 2025 revenue for core local business was 64.3 billion yuan, exceeding expectations by 1.5% [1] - Delivery service revenue was 25.7 billion yuan, commission revenue was 24.1 billion yuan, and online marketing revenue was 11.9 billion yuan [1] - Operating profit for Q1 2025 was 13.5 billion yuan, exceeding Bloomberg consensus by 9.5% [1] Food Delivery - The company is expanding its product line and optimizing its 30-minute delivery network [2] - "Pin Hao Fan" and "Shen Qiang Shou" are continuously updated to meet diverse consumer needs [2] - Over 480 brands have opened more than 3,000 high-quality satellite stores on Meituan [2] - The company plans to invest 100 billion yuan over the next three years to support the food service industry [2] In-store Business - Meituan's in-store business has seen a year-on-year increase of over 25% in active merchants [2] - The upgraded "Meituan Membership" system integrates various lifestyle services [2] Travel and Hospitality - The company is enhancing operational capabilities and service quality in the travel and hospitality sector [3] - The "Meituan Membership" plan encourages cross-selling and brand recognition in the travel industry [3] New Business - New business revenue grew by 19.2% year-on-year to 22.2 billion yuan, exceeding Bloomberg consensus by 1.4% [3] - Operating losses narrowed by 17.5% year-on-year to 2.3 billion yuan, with an improved loss rate of 10.2% [3] - The company's overseas business has made significant strides, particularly in Saudi Arabia [3] Investment Outlook - Short-term competition may impact profitability, but long-term core competitiveness remains strong [4] - Projected revenues for Meituan from 2025 to 2027 are 391.3 billion, 463.2 billion, and 542.6 billion yuan respectively [4] - Projected net profits (Non-IFRS) for the same period are 33.8 billion, 47 billion, and 64.4 billion yuan respectively [4]

业绩超预期，看好长期竞争优势 整体业绩：美团 25Q1 收入 866 亿元，超彭博一致预期 1.3%；EBIT 106 亿 元，超彭博一致预期 24.83%。调整后净利润约 109 亿元，超彭博一致预期 12.6%。分业务来看，核心本地商业收入 643 亿元，超彭博一致预期 1.5%； 新业务收入 222 亿元，超彭博一致预期 1.4%。 核心本地商业：25Q1 收入端和利润端均超预期。25Q1 收入 643 亿元，超 预期 1.5%，其中配送服务收入 257 亿元，佣金收入 241 亿元，在线营销收 入 119 亿元。25Q1 经营利润 135 亿元，超彭博一致预期 9.5%。 餐饮外卖：外卖即时配送方面，公司丰富产品线，拓宽价格区间，优化 30 分钟送达网络和线上运营环境；"拼好饭" "神枪手"持续更新迭代，满足消 费者对不同价格带高性价比产品的多样化需求；"品牌卫星店"帮助餐饮商 家发掘新的增长机会。截至第一季度末，超过480 个品牌在美团开设了3000 多家高品质品牌卫星店。公司实施一系列扶持中小商家的措施，帮助商家 改善客源，实现业务增长；"光明厨房" ，为了支持包括家庭餐厅和社区餐 厅在内的小微商 ...

中国消费格局，正在发生新变化。 同样做新茶饮，5元一杯的蜜雪冰城，一年卖90亿杯，一年净利润44.5亿元；而霸王茶姬20元一杯的"伯牙绝弦"，也累计卖出了6亿杯，一年净利润25.15亿 元。 同样是外卖，京东通过强调"品质"打开了外卖机会，而美团强调"低价不低质"的拼好饭吸引了5000多个餐饮品牌"自降身价"。 他发现，中国电商的发展在深刻重塑中国城乡之间的经济关系。 首先是，消费机会平权。 在传统的城乡交易模式下，大多数商业活动局限于单一地方，大品牌只会出现在高档的商场，边缘地区的人们只能在当地的集贸市场挑选有限的商品。 然而，电商的兴起，让大量跨地域的小额交易迅速涌现。村民面对的商品价格、质量和品种多样性得到了显著改善。特别是拼多多、抖音、快手等新电商 平台的崛起，通过社交和视频等更加大众化的方式，让更多下沉群体，接触到了电商这个购物渠道，享受到了物质发展的福利。 其次是，发展机会平权。 同样是电影，十几部电影五一档总票房才7.47亿元，但已经上映90多天的《哪吒2》就贡献了6362万元，总票房已经突破158亿。 众多的案例都在说明一个问题：从来没有什么消费寒冬，人们不是不愿意花钱消费，只是不愿意为差劲的 ...

Core Insights - The company reported 1Q25 revenue of 86.6 billion yuan, an 18% year-on-year increase, exceeding expectations by 1.4% [1] - Adjusted net profit for 1Q25 was 10.95 billion yuan, surpassing expectations by 21%, driven by better-than-expected core local business operating profit and lower-than-expected losses from undistributed projects [1] - The adjusted net profit margin stood at 12.6% [1] Revenue Growth Trends - In 1Q25, core local business revenue grew 18% to 64.3 billion yuan, with takeaway orders expected to maintain a growth rate of nearly 10% and revenue increasing by 14% [1] - For 2Q25, takeaway order volume is projected to continue the same year-on-year growth rate, but revenue is expected to increase by only 5% due to subsidy impacts [1] - Instant retail segment saw a 32% growth in order volume in 1Q25, with expectations of maintaining this growth rate in 2Q25 following the launch of the "Meituan Flash Purchase" brand [1] - The in-store hotel and travel segment's gross transaction value (GTV) grew 30% in 1Q25, with a forecasted 28% growth in 2Q25 [1] Operating Profit Margin (OPM) Insights - Core local business operating profit increased by 39% to 13.49 billion yuan in 1Q25, exceeding expectations by 10%, with OPM rising from 17.8% to 21% [2] - However, 2Q25 operating profit margin for takeaway is expected to decline due to intensified industry competition and increased subsidy investments [2] - The in-store hotel and travel business's OPM is anticipated to slightly decrease in 2Q25 due to factors such as expansion into lower-tier cities and seasonal variations [2] New Business Developments - New business revenue grew 19% to 22.2 billion yuan in 1Q25, with operating losses narrowing to 2.27 billion yuan, better than expectations [3] - For 2Q25, new business revenue is projected to increase by 21% to 26.1 billion yuan, with expected operating losses rising to 2.6 billion yuan due to overseas investment [3] - The company plans to expand into more cities in Saudi Arabia and potentially enter the Brazilian market later in the year [3] Profit Forecast and Valuation - The company has lowered its adjusted net profit forecasts for 2025 and 2026 by 13% and 5% to 40.9 billion yuan and 54.1 billion yuan, respectively, due to increased subsidy pressures and overseas investments [3] - Despite these adjustments, the company maintains an outperform rating and a target price of 177 HKD, corresponding to 25/26 adjusted P/E ratios of 25/18 times [3] - Current stock price trades at 25/26 adjusted P/E ratios of 18/14 times [3]

我们的平台上聚集了大量优质的中小商家，他们不仅是美团外卖供应的基石，也是中国服务业的重要支 柱。通过持续的支持、产品和服务整合，我们帮助中小商家获客并提升收入，同时助力品牌餐厅进行供 应模式创新，包括品牌卫星店和社区餐饮门店等。像"拼好饭"和"神抢手"这样的创新模式，不仅满足了 消费者对高性价比餐品的需求，也帮助商家提升了订单量和收入。这些努力共同丰富和提升了我们的供 应质量，再加上我们行业领先的配送网络和持续的运营优化，我们有能力为消费者提供更可预期的服务 和更丰富的消费体验。 我们相信，随着行业非理性补贴的退潮，消费者将选择商品最丰富、体验最佳、服务最可靠的平台，因 此，我们已做好充分准备应对竞争。短期内，我们将进行必要的投资以巩固消费者心智份额，来维持我 们在行业的长期领导地位，同时，我们将优先考虑整个行业和生态系统的健康可持续发展。 月26日晚间消息，美团（HKEX：3690）今日发布了截至3月31日的2025年第一季度财报：营收为866亿 元，同比增长18.1%。净利润为101亿元，而2024年同期为54亿元；调整后的净利润为109亿元，而2024 年同期为75亿元。 详见：美团第一季度营收866亿 ...