Workflow
在线旅游
icon
Search documents
国办点名旅游市场“大数据杀熟”
Bei Jing Shang Bao· 2025-09-15 23:00
Core Viewpoint - The State Council issued a notification on September 15 to strengthen comprehensive regulation of the tourism market, aiming to address issues disrupting market order and protecting tourists' rights, thereby promoting high-quality development in the tourism industry [1] Group 1: Regulatory Responsibilities - The notification emphasizes the need to clarify the responsibilities of various departments in tourism market regulation, adhering to principles of local management, inter-departmental collaboration, and shared responsibilities [1] - The cultural and tourism department is tasked with daily coordination and supervision of tourism service quality, while the police department is responsible for maintaining order at tourist sites and addressing illegal ticket sales [2] Group 2: Protection of Tourists' Rights - The notification addresses the issue of "big data killing familiarity," where different prices are shown for the same service based on user accounts, and emphasizes the need for online travel platforms to protect personal information and avoid misleading practices [3] - It encourages tourism operators to adopt a customer-centric approach, improve service quality, and ensure compliance with legal standards to safeguard tourists' rights [3] Group 3: Regulatory Mechanisms - The notification calls for enhanced regulatory checks and law enforcement collaboration among departments, including online inspections and surprise checks to ensure compliance [4] - It highlights the importance of addressing multi-departmental issues promptly and coordinating investigations to uphold market order [4] Group 4: Seasonal Regulatory Focus - The notification acknowledges that illegal activities tend to increase during peak tourist seasons, and emphasizes the importance of ongoing regulatory efforts to identify and address market issues [5]
剑指“大数据杀熟”、捆绑销售等乱象,国办发文提级旅游市场综合监管
Bei Jing Shang Bao· 2025-09-15 13:22
Core Viewpoint - The State Council issued a notice on September 15 to strengthen comprehensive regulation of the tourism market, aiming to address issues disrupting market order and protecting tourist rights, thereby promoting high-quality development in the tourism industry [1] Group 1: Regulatory Responsibilities - The notice emphasizes the need to clarify the responsibilities of various departments in tourism market regulation, adhering to principles of local management, departmental collaboration, and shared responsibilities [3] - The cultural and tourism department is tasked with daily coordination and supervision of tourism service quality, as well as handling violations of tourism laws [3] - The public security department is responsible for maintaining order in tourist areas and addressing illegal activities such as ticket scalping and fraud [4] Group 2: Protection of Tourist Rights - The notice highlights the issue of "big data killing familiarity," where different prices are shown for the same service based on user accounts, and calls for online travel platforms to protect personal information and prevent unfair practices [5][6] - It encourages tourism operators to adopt a customer-centric approach, improve service quality, and ensure the safety and legal rights of tourists [5][6] Group 3: Regulatory Mechanisms - The notice proposes enhancing regulatory checks and law enforcement collaboration among departments through online inspections and surprise checks [6] - It aims to establish a framework for cross-departmental and cross-regional joint inspections to address issues that span multiple regulatory responsibilities [6] Group 4: Focus Areas for Future Regulation - The Ministry of Culture and Tourism plans to conduct ongoing inspections, particularly targeting popular tourist routes and areas to identify and report issues such as forced shopping and tour guide misconduct [7] - The notice outlines a clear direction for future regulatory efforts, especially during peak tourist seasons, to maintain market order and protect consumer rights [7]
国办:督促在线旅游平台与旅游经营者加强个人信息保护
Bei Jing Shang Bao· 2025-09-15 10:12
北京商报讯(记者 关子辰 牛清妍)9月15日,国务院办公厅发布关于进一步加强旅游市场综合监管的通 知。通知提出,督促在线旅游平台与旅游经营者加强个人信息保护,不得以"大数据杀熟"、虚假宣传、 捆绑销售等行为侵害游客权益。推动在线旅游平台良性竞争,依法保障平台内经营者合法权益,促进在 线旅游市场健康有序发展。压实旅游包车企业安全生产主体责任。督促购物场所、旅游景区等做到质价 相符,自觉抵制商业贿赂。 ...
国办:不得以“大数据杀熟”等行为侵害游客权益
财联社· 2025-09-15 09:52
推动在线旅游平台良性竞争,依法保障平台内经营者合法权益,促进在线旅游市场健康有序发展。压实旅游包车企业安全生产主体责任。督促购物 场所、旅游景区等做到质价相符,自觉抵制商业贿赂。 国务院办公厅发布关于进一步加强旅游市场综合监管的通知。通知指出,落实旅游经营者主体责任。推动各类旅游经营者践行"游客为本、服务至 诚"的理念,依法依规经营,提高服务品质,保障游客出游安全和合法权益,维护市场秩序。 指导旅行社合理安排旅游行程,加强导游队伍管理,依法保障导游劳动权益。督促在线旅游平台与旅游经营者加强个人信息保护, 不得以"大数据杀 熟"、虚假宣传、捆绑销售等行为侵害游客权益。 ...
同程旅行:中秋国庆假期旅游呈“短途高频 长线高质”特点
Core Insights - The report by Tongcheng Travel predicts that the upcoming Mid-Autumn and National Day holidays will see a rise in domestic tourism driven by elements like "red tourism, autumn scenery, and moon viewing" [1] - The outbound travel market is supported by continuously optimized visa-free policies, with long-haul destinations seeing a significant increase in visa issuance compared to short-haul destinations since August 2025 [1] Domestic Travel Trends - Domestic flight search volume has increased by over 30% year-on-year as of September 11, indicating a strong demand for travel during the holidays [3] - The average price of domestic flights remains stable compared to last year, with higher prices at the beginning and end of the holiday period, while mid-holiday prices are lower [3] - Popular domestic travel destinations include major cities like Beijing, Chengdu, and Shanghai, which are known for their rich cultural and natural resources [3] - Lesser-known destinations have also gained popularity, with cities like Yining and Luzhou seeing over 60% year-on-year growth in flight search volume [3] Hotel Booking Trends - High-quality hotel bookings have seen a year-on-year increase of over 20%, with "viewing" and "moon appreciation" keywords experiencing a 117% increase in search volume [5] - Certain vacation hotels have sold out their scenic room types 30 days in advance, indicating strong demand [5] - Popular autumn viewing destinations for hotel bookings include regions like Sichuan and Inner Mongolia, with over 30% growth in booking heat [5] Travel Package Preferences - High-quality hotel packages that combine accommodation, dining, and leisure activities are increasingly popular, particularly in provinces like Guangdong and Zhejiang [6] Group Travel Insights - There is a significant increase in demand for domestic group tours, with spending on long-haul group travel rising by over 20% year-on-year [8] - Popular group travel destinations include Sichuan, Xinjiang, and Qinghai, with a focus on autumn appreciation [8] International Travel Trends - International flight search volume has increased by over 60% year-on-year, with destinations in East Asia and Southeast Asia being the most sought after [10] - The introduction of visa-free policies for group tourists to South Korea has notably boosted interest in flights to Seoul and Jeju Island, with search volume doubling [10] - Outbound cruise and group travel products have also seen significant growth, with bookings for cruise products increasing by over 15% [10] Extended Holiday Opportunities - Users are expected to create extended holidays of 12 to 16 days through various leave combinations, enhancing the appeal of travel during this period [11] - Tongcheng Travel has launched promotional activities to improve the cost-effectiveness of travel during the holidays, offering a travel fund valued at 2,888 yuan [11]
大摩闭门会-入境游前景及投资机会
2025-09-15 01:49
Summary of Conference Call on Inbound Tourism Prospects and Investment Opportunities Industry Overview - The conference call focused on the inbound tourism industry in China, highlighting its significant recovery and growth potential post-pandemic [1][2][4]. Key Insights and Arguments Inbound Tourism Growth - In the first half of 2025, the growth rate of foreign tourists reached 30%, with tourism service exports increasing by nearly 70% [1][2]. - By June 2025, the dollar value of tourism exports had reached 160% of pre-pandemic levels, with a year-on-year growth rate of nearly 50% [1][2]. - Inbound tourism is expected to contribute significantly to China's GDP, with projections of cumulative inbound tourism revenue reaching $2-4 trillion over the next decade, potentially increasing its GDP contribution from less than 1% to nearly 2% [1][4]. Infrastructure and Technological Improvements - China has enhanced its infrastructure, including transportation and cultural sites, and improved software aspects such as airline connectivity and payment convenience [1][5]. - AI technology is being utilized to reduce language barriers, and the expansion of visa-free entry is expected to further boost inbound tourism [1][5]. Impact on the Aviation Industry - The aviation sector is benefiting from the expansion of international flight capacity and increased revenues, although it faces challenges such as aircraft delivery delays and maintenance capacity issues [1][7]. - Current high capacity utilization rates are leading to a demand structure deterioration, with a recommendation to hold airline stocks until a price inflection point is reached [1][8]. Hotel Industry Opportunities - Inbound tourism is projected to generate approximately $15 billion in revenue for the hotel industry in 2024, increasing to $65 billion by 2034 [2][9]. - High-end hotels are particularly benefiting from foreign tourists, who spend significantly more than domestic travelers [10][11]. - International hotel brands are rapidly expanding in China, with a significant portion of their business focused on high-end offerings [12][13][14]. Retail Sector Benefits - Inbound tourism has a notable positive impact on the retail sector, with Chinese brands gaining prominence and competitive pricing attracting foreign consumers [16]. - The introduction of a "buy and return" policy and the opening of the Hainan Free Trade Port are expected to further stimulate retail growth [16][17]. OTA Platforms and Market Position - Ctrip's inbound tourism business is experiencing triple-digit growth, primarily driven by tourists from the Asia-Pacific region [18][20]. - The company aims to increase its overseas and outbound business to account for half of its revenue in the foreseeable future, indicating significant growth potential [21]. Cathay Pacific's Position - Cathay Pacific is expected to benefit from the growth in inbound tourism, as Hong Kong serves as a major transit hub for international travelers [22][23]. Additional Important Points - The hotel industry's revenue growth is expected to be driven by high-end and ultra-high-end hotels, with a notable resilience in RevPAR compared to budget hotels [10][11]. - The retail sector's growth is supported by favorable policies and the increasing attractiveness of Chinese products to foreign consumers [16][17]. - Ctrip's strategic initiatives, including enhancing its service offerings and marketing efforts, are aimed at improving its profitability and market share in the inbound tourism segment [20][21].
广东省暑期在线旅游人次和消费金额“双第一”
Zhong Guo Fa Zhan Wang· 2025-09-14 18:33
Core Insights - Guangdong province has achieved the highest number of online tourism participants and consumption amount in China during the recent summer vacation, reinforcing its status as the top source province and a significant tourist destination [1][2] Group 1: Online Tourism Performance - Guangdong's online tourism saw over 10,000 hotel package orders with a transaction amount exceeding 13.5 million yuan, and over 60,000 ticket and activity orders generating 26 million yuan [2] - The province's cultural and tourism department collaborated with Ctrip to enhance summer promotions, reflecting strong demand from local residents for tourism [2] Group 2: Visitor Statistics - In the first half of the year, Guangdong received 430 million tourists, a year-on-year increase of 11.9%, generating a total tourism revenue of 551.53 billion yuan, up 15.3% [3] - The province is expected to welcome 65.33 million inbound tourists in 2024, marking a 46.45% increase, with foreign exchange income from tourism projected at 137.83 billion yuan, a 77.5% rise [3] Group 3: Coastal Tourism Trends - Coastal tourism in Guangdong is experiencing growth, with a 42% increase in spending on island vacations and a 129% rise in "Weekend in Guangdong" tourism consumption during the summer [4] - The province's diverse coastal resources and competitive pricing for accommodations make it an attractive destination for northern tourists seeking beach experiences [4]
国庆假期临近 国内机票搜索热度增长超三成
Yang Shi Xin Wen· 2025-09-14 03:38
Group 1 - The upcoming National Day holiday is leading to a peak in domestic flight ticket bookings, with online travel platforms reporting over a 30% increase in search interest for domestic flights compared to the same period last year [1] - The search volume for travel during the Mid-Autumn and National Day holidays has significantly increased, with domestic flight searches rising over 30% year-on-year in the past week [1] - Popular destinations for flight searches include Beijing, Chengdu, and Shanghai, while lesser-known locations like Yining, Luzhou, and Hailar have seen search interest grow by over 60% year-on-year [1] Group 2 - The average price of domestic flight tickets for the National Day holiday remains similar to last year, exhibiting a pattern of higher prices at the beginning and end of the holiday, with lower prices in the middle [3] - A peak in domestic air travel is expected around October 4th to 5th, driven by holiday travel strategies [3] Group 3 - There is a significant increase in demand for various types of tourism, including red tourism and scenic mountain areas, with red tourism searches up over 200% year-on-year [5] - Keywords related to "viewing" and "moon appreciation" have seen a 117% increase in search interest year-on-year, while searches for mountain and garden scenic spots have risen over 80% week-on-week [5]
老外涌入中国
记者丨周慧 编辑丨周上祺 9月10日到9月14日,2025年服贸会在北京的工业旅游地首钢园举行。从泡泡玛特、52TOYS文创产品, 到PICO(字节跳动旗下XR品牌)沉浸式体验,文旅服务展馆吸引了诸多观众打卡。 入境游的增加,中国的机场也在为迎接入境游游客做了很多工作。北京首都机场股份有限公司副总经理 赵莹表示,首都机场有英文版的小程序和APP,官方网站可以提供中、英、日、韩四种语言显示,还可 以给旅客提供航班查询、服务预约、旅游咨询等43项功能;240小时免签的政策实施以后,针对这部分 旅客,首都机场还提供了单件三日内免费寄存行李的服务,给旅客解放出双手,旅客在航站楼就可以体 验很多特色的北京美食。 在服贸会主题论坛之一的2025世界旅游合作与发展大会上,世界旅游城市联合会专家、联合国旅游组织 大使伊什特万·乌伊海伊发布了《世界旅游城市发展报告(2024—2025)》(以下简称《报告》)。 《报告》称,2024年以来,全球旅游业迎来里程碑式复苏。 联合国旅游组织数据显示,2025年一季度,国际游客总数突破3亿人次,同比增长5%。亚太市场增速领 跑全球,中国是世界上最大的旅游支出国,其出境支出同比增长30%。 ...
老外涌入中国
21世纪经济报道· 2025-09-14 03:12
记者丨 周慧 编辑丨周上祺 9月10日到9月14日,2025年服贸会在北京的工业旅游地首钢园举行。从泡泡玛特、52TOYS文 创产品,到PICO(字节跳动旗下XR品牌)沉浸式体验,文旅服务展馆吸引了诸多观众打卡。 在服贸会主题论坛之一的2025世界旅游合作与发展大会上,世界旅游城市联合会专家、联合国 旅游组织大使伊什特万·乌伊海伊发布了《世界旅游城市发展报告(2024—2025)》(以下简 称《报告》)。《报告》称,2024年以来,全球旅游业迎来里程碑式复苏。 联合国旅游组织数据显示,2025年一季度,国际游客总数突破3亿人次,同比增长5%。亚太市 场增速领跑全球,中国是世界上最大的旅游支出国,其出境支出同比增长30%。 "数智化""助力入境旅游"是本次服贸会文旅专题旅游展的核心亮点。 21世纪经济报道记者注 意到,入境游、旅游AI助手等话题,也是文旅类论坛嘉宾提及最多的关键词,针对中国入境游 人数的增加,从机场到在线旅游平台都推出了系列服务;AI方面,中国的互联网社交平台小红 书、OTA(在线旅游)平台去哪儿以及美团旅行等,都在服贸会上披露了AI应用的最新进展。 中国入境游人数激增 去哪儿副总裁任芬分享了一 ...