酒店业
Search documents
喜来登豪华套房墙上爬满30多只飞虫,酒店只补偿积分和茶叶!住宿遇到卫生问题怎么办?
Xin Lang Cai Jing· 2026-01-07 07:19
近日,胡先生(化名)入住成都春熙路福朋喜来登酒店的"天际景观套房"。刚进浴室就看到令他作呕的一幕:墙壁上爬满30多只活飞 虫,密密麻麻,虫体还蠕动。 他立刻联系酒店,值班经理只口头道歉,提出补偿10000积分和一盒茶叶。 胡先生自称是万豪集团长达7年的会员,目前已升至钛金级别,非常信赖这个品牌。这次特意选择生日当天入住,用积分兑换了5晚套 房,没想到卫生如此糟糕。据查,他入住的"天际景观套房"价格约为1400元-1600元一晚。 胡先生对酒店的态度感到不满,直接联系万豪集团,对方却表示,集团无法约束旗下酒店,如果酒店不配合,则"无法保障会员权 益",最终方案是只能补偿积分。 如今住宿"高价低质"的乱象屡见不鲜。当住宿遭遇"卫生不达标""服务敷衍"等问题时,消费者应该运用怎样的避坑技巧和维权方法, 才能有效捍卫自身权益呢? 当下,消费者选择高端住宿,追求的不仅是硬件设施的舒适,更包括干净卫生的居住环境和匹配价位的服务品质。而在黑猫投诉 【下载黑猫投诉客户端】平台上,涉及酒店卫生差、服务恶劣、酒店敷衍处理等相关问题的投诉并不少见。 黑猫投诉平台消费者投诉截图 黑猫投诉平台消费者投诉截图 在黑猫投诉平台上,一位消费 ...
国际品牌纷纷入驻!常州酒店业,升级!
Sou Hu Cai Jing· 2026-01-07 05:47
Core Insights - The hotel industry in Changzhou is experiencing significant growth, marked by the opening of several high-end hotels and renovations of existing ones, reflecting a strong demand for quality accommodation and contributing to urban consumption upgrades [2][10][26] Group 1: New Hotel Openings and Upgrades - The Changzhou High-tech Novotel Hotel is set to open by the end of 2025, while the Changzhou High-tech Sofitel Hotel is nearing its opening [2] - The Weijing International Hotel in the Dinosaur Park area is undergoing renovations to rebrand as a Le Meridien hotel under Marriott [2] - The Changzhou Grand Hotel has reopened with a five-star standard, aiming to set a benchmark for local hotels [2][14] Group 2: Market Demand and Positioning - There is a strong demand for high-quality accommodation in Changzhou, as noted by the Novotel's general manager, with the hotel exceeding initial booking expectations [5][20] - The Sofitel hotel will feature 293 elegant rooms and over 4,000 square meters of banquet and conference space, catering to high-end business and large events [7][22] - The market is seeing a shift from quantity growth to quality upgrades, with international brands enhancing service standards and local hotels focusing on regional culture [10][16] Group 3: Consumer Trends and Preferences - Consumers are increasingly prioritizing quality, experience, and brand over price, indicating a shift in high-end consumption patterns [18][24] - Different hotels are catering to diverse consumer needs, from business travel to family gatherings, showcasing the segmentation of consumer demand [24] Group 4: Impact on Urban Development - The influx of high-end hotels is enhancing Changzhou's business reception capabilities, supporting the integration of industry and urban development [29] - The presence of international hotel brands is elevating Changzhou's profile as an innovation hub in the Yangtze River Delta, while local hotels maintain cultural continuity [29]
华天酒店:副董事长、副总裁邓永平因个人原因辞职
Xin Lang Cai Jing· 2026-01-07 04:01
华天酒店公告,公司董事会收到副董事长、副总裁邓永平的书面辞职报告,因个人原因辞去公司副董事 长、董事、副总裁职务,同步辞去战略委员会委员、提名委员会委员、薪酬与考核委员会委员职务,辞 职后不再在公司任职。根据相关规定,邓永平的辞任未导致董事会成员低于法定最低人数,其辞职报告 自送达公司董事会之日起生效。截至公告披露日,邓永平未持有公司股份,不存在应当履行而未履行的 承诺事项。邓永平的辞职不会影响公司依法规范运作和正常经营发展,公司将尽快完成补选董事等后续 相关工作。 ...
锦江酒店股价涨5.21%,湘财基金旗下1只基金重仓,持有2.24万股浮盈赚取2.87万元
Xin Lang Cai Jing· 2026-01-07 03:13
Group 1 - The core point of the news is that Jin Jiang Hotels experienced a stock price increase of 5.21%, reaching 25.84 CNY per share, with a trading volume of 295 million CNY and a turnover rate of 1.30%, resulting in a total market capitalization of 27.553 billion CNY [1] - Jin Jiang International Hotel Co., Ltd. was established on December 13, 1994, and listed on October 11, 1996. The company primarily operates limited-service hotel management and food and beverage businesses [1] - The revenue composition of Jin Jiang Hotels includes 68.22% from limited-service hotel operations and management in mainland China, 28.32% from limited-service hotel operations and management outside mainland China, 1.87% from full-service hotel operations and management in mainland China, and 1.59% from food and beverage operations [1] Group 2 - From the perspective of fund holdings, one fund under Xiangcai Fund has Jin Jiang Hotels as a top ten holding. The Xiangcai Balanced Selection Mixed A Fund (018930) held 22,400 shares in the third quarter, accounting for 2.84% of the fund's net value, ranking as the tenth largest holding [2] - The Xiangcai Balanced Selection Mixed A Fund (018930) was established on September 21, 2023, with a latest scale of 15.1256 million CNY. Year-to-date returns are 1.31%, ranking 6732 out of 8823 in its category, while the one-year return is 0.99%, ranking 7890 out of 8083. Since inception, the fund has experienced a loss of 13.07% [2] - The fund manager of Xiangcai Balanced Selection Mixed A is Bao Jiamin, who has been in the position for 1 year and 310 days. The total asset scale of the fund is 509 million CNY, with the best return during the tenure being 47.98% and the worst return being -4.08% [3]
Hilton stock dips after DHS accuses hotel chain of denying service to ICE agents
New York Post· 2026-01-06 15:40
Core Viewpoint - Hilton faced backlash from the Trump administration for allegedly canceling reservations made by ICE agents, leading to a 2% drop in stock price, although shares recovered slightly the following day [1][5]. Group 1: Incident Overview - The Department of Homeland Security (DHS) accused Hilton of denying service to ICE agents in Minnesota, where they were investigating fraud claims within the Somali immigrant community [2][9]. - DHS claimed Hilton executed a "coordinated campaign" to refuse service to law enforcement, with specific allegations that reservations were maliciously canceled when officers attempted to book rooms [3][4]. Group 2: Company Response - A Hilton representative stated that the hotel in question was independently owned and operated, asserting that the actions taken were not reflective of Hilton's values [7][10]. - Hilton has apologized for the actions of the team involved and is taking steps to accommodate affected guests, emphasizing that their properties are open to everyone and do not tolerate discrimination [10][13]. Group 3: Historical Context - In September 2020, Hilton publicly opposed using its hotels for detaining migrants, reinforcing its stance against any association with such activities [15][16].
广州萨和酒店开业观察:亚朵如何以“呼吸”重构高端旅居体验
Sou Hu Wang· 2026-01-06 08:04
在一线城市的新兴商务区,高密度通勤、高强度会议与快速更新的城市界面,正共同塑造一种典型的旅 居场景:酒店不再只是"住一晚"的容器,而被期待成为能够缓冲节奏、恢复状态的临时栖居空间。 广州的城市气质恰好为这一趋势提供了对照样本——市井与国际秩序并置,老城的骑楼与西关大屋仍在 日常使用,新城的超高层与金融办公同样高效运转;当"在内"与"在外"的切换成为生活常态,所谓"呼 吸感"也不再是抽象形容,而逐步演变为一种可被感知、可被设计的体验指标。 这种对"呼吸感"的重新关注,并非广州独有。近几年,围绕舒适、松弛与身心修复的生活方式讨论在全 球范围内升温,从衣着到家居再到旅行消费,"舒适的呼吸感"正在成为更广泛的审美与功能共识。放回 中国语境,呼吸与"气"的关系早已进入传统医学与空间美学的逻辑体系——从"纳清吐浊"的养生观,到 园林与书画强调的"留白""气韵",都指向一种通过空间节律与感知秩序来安顿身心的路径。 在这样的行业背景下,广州金融城萨和酒店被纳入讨论,也就不仅关乎单体酒店的开业呈现,更关乎高 端旅居如何在中国城市语境中建立新的表达方式。 作为亚朵集团旗下的高端品牌,萨和在命名上就将"呼吸"置于叙事中心。"萨和" ...
全岛封关,海南酒店“分层时代”已至
3 6 Ke· 2026-01-06 07:39
2026年元旦假期,封关运作后的海南展现出了惊人的消费活力。 多家OTA平台数据显示,元旦假期期间,海口市、三亚市的搜索热度已攀升全国热门城市前列,飞往三亚凤凰国际机场的机票预订量较2025年 同期增长5成以上。 作为奢华酒店云集的旅游胜地,海南高端酒店市场也迎来一波前所未有的热潮。 其中,三亚头部奢华酒店再现"六位数"房型。 三亚亚龙湾瑞吉酒店"7居室海景泳池别墅"元旦首日房型售价就达11.2万元一晚,三亚亚特兰蒂斯酒店的皇家套房同样超10万元一晚。 与此同时,万宁、保亭和陵水等地价格低至70—200元一晚不等的县城酒店海景房同样颇受欢迎。 一边是三亚十万一晚的奢华酒店,一边是万宁、保亭等县城百元级的海景房,海南的酒店市场正在上演一场神奇的消费分层。 三亚酒店再现10万房价 自2024年以来,海南酒店业似乎就经历着一场寒流。 随着境外旅游市场的回暖,泰国、马来西亚、新加坡等东南亚国家的海岛成为了国内游客的新选择。 相比之下,海南作为长期以来的高端休闲度假胜地,其高昂的旅游成本、相对单一的旅游产品组合,在日益多元化的市场需求面前显得力不从心。 相关数据显示,2024年国内高端酒店业绩整体表现不佳,平均RevP ...
江苏 持续优化企业账户服务
Jin Rong Shi Bao· 2026-01-06 03:38
Core Insights - The article highlights the efficient transformation process for individual businesses to enterprises in Jiangsu Province, showcasing the proactive banking services that facilitate this transition [1][2] - The initiative is part of a broader effort by the People's Bank of China and local government to streamline business operations and improve service efficiency [1][2] Group 1: Business Transformation Process - A hotel company in Yangzhou successfully transitioned from an individual business to an enterprise, utilizing the "Jiangsu Province Enterprise Full Chain Comprehensive Service Platform" for banking account changes [1] - The bank provided a seamless experience by pre-filling forms and reducing wait times to just half an hour for the business transaction [1] Group 2: Banking Services and Innovations - As of November 28, 2025, the number of banks participating in the "individual to enterprise" initiative increased from 2 to 78, expanding the types of banks available to businesses [1] - The People's Bank of China in Jiangsu is piloting online changes for enterprise account information, allowing businesses to handle non-critical changes like "business scope" online [2] - Since 2025, 11,000 online change transactions have been processed, significantly improving the efficiency of account management for clients [2] Group 3: Customer Experience and Efficiency - The initiative aims to minimize the need for businesses to visit multiple locations, allowing them to complete all necessary changes at a single bank branch [2] - Data sharing between government and banks has reduced the need for businesses to fill out over 30 repetitive information fields, leading to a substantial decrease in average processing time [2]
陈丹燕|阿拉乔治
Xin Lang Cai Jing· 2026-01-06 00:55
我们走到维克多咖啡馆外面的大玻璃窗前,晦暗的十二月天气,黄浦江上有一团雾。乔治和我,我们在 谈论他的饭店总经理生涯。 2025年最后一天,他将从和平饭店外方总经理的职务上退休。实际上,他也将以此卸任完成自己四十五 年的职业生涯,告老还乡。回想起来,似乎我这十三年来,已习惯在和平饭店的各种角落遇到他,他西 装革履,头发总是梳理整齐,脸上总有笑容,眼睛总是在巡视四周。我跟他到饭店外面还是第一次。这 次我决定要打扰他,听他说说和平饭店的生涯,因为他要离开了。 他停下来。 楼上就是我的办公室。二楼。他说,我总是八点钟就到饭店了。 上班的最初几天。突然有嘈杂的扩音器发出的说话声从楼下传了上来,即使关着窗,我还是觉得很吵。 外滩的第一批旅游团八点就来了。导游举着小旗子招呼客人,一边举着喇叭在哇啦哇啦说着什么。我不 明白他为什么要打破我们的安静。 后来发现,这样的情形会每天发生,都在早晨八点发生,不同的导游,相同的说话声。所以,有一天, 我下去听听他们到底在说什么。 原来他们在介绍我们的饭店。 "各位朋友,我们现在就在上海外滩20号,南京东路与外滩的交汇点,眼前这座顶着铜绿色金字塔穹顶 的建筑,就是大名鼎鼎的和平饭店,它可 ...
上海五星级酒店被“0元购”,是捡漏还是接盘?
Guan Cha Zhe Wang· 2026-01-05 11:51
Core Viewpoint - The acquisition of a 45% stake in Shanghai Lishi Hotel by Jingtou Development for 0 yuan reflects a significant shift in the high-end hotel market in China, highlighting the challenges faced by luxury hotels in maintaining profitability amidst structural market adjustments [1][6]. Company Summary - Jingtou Development has acquired the remaining 45% stake in Shanghai Lishi Hotel, making it a wholly-owned subsidiary, alongside taking over a debt of 209 million yuan from the previous owner [1]. - The core asset of Shanghai Lishi is the Andaz Hotel located in Shanghai's Huangpu District, which is operated by Hyatt Group and was the first Andaz hotel in Asia [1]. - Two years prior, Jingtou Development considered divesting its 55% stake in Shanghai Lishi, with a market valuation of 2.3 billion yuan, indicating a drastic change in valuation to a 0 yuan acquisition [3]. Financial Performance - As of December 31, 2024, Shanghai Lishi reported total assets of 860 million yuan, total liabilities of 2.512 billion yuan, and a net asset value of -1.651 billion yuan, with an annual revenue of 181 million yuan and a net loss of 103 million yuan [4]. - By August 31, 2025, the financial situation worsened, with total assets dropping to 815 million yuan, liabilities increasing to 2.526 billion yuan, and net assets further declining to -1.71 billion yuan, alongside a revenue of 109 million yuan and a net loss of 59 million yuan [4]. Industry Context - The high-end hotel market in mainland China is undergoing significant structural adjustments, with hotel transaction volumes dropping from approximately 15.179 billion yuan in 2024 to about 11.065 billion yuan in 2025, a decrease of 27.1% year-on-year [6]. - The decline in transaction volume is attributed to a reduction in high-profile investment opportunities and cash flow pressures faced by some owners, leading to lower asset prices and decreased transaction activity [6]. - Notable examples of distressed sales include the Chengdu Hilton International Hotel, which sold for about 500 million yuan after multiple failed auctions, and the Chongqing Beibei Banyan Tree, which sold for 81.81 million yuan after significant price reductions [6]. Market Implications - The "0 yuan acquisition" is characterized as a structural transaction where the seller offloads risk while the buyer assumes debt and restructuring responsibilities, indicating a shift in the perception of high-end hotel assets [7]. - Despite the overall market cooling, prime locations in major cities and certain resort hotels remain attractive to new investors and REITs, suggesting pockets of opportunity within the sector [7].