2026年春节假期，全社会跨区域人员流动量累计超28亿人次，创历史新高。随着春节假期结束，学子返 校、务工返岗、旅游返家……亿万人带着暖意与期待，踏上了返程路。为了让旅客顺利抵达目的地，各 相关部门协同发力，聚焦各方需求，全力护好返程路。本报记者深入一线，在机场、火车站、港口、高 速公路收费站等交通场站，感受春运一线工作者的坚守与奉献，记录旅客们返程途中的新体验。 ——编 者 内蒙古鄂尔多斯以数字化赋能候车体验 坐火车，感受无缝换乘 本报记者 张 枨 "出了火车站直接坐公交车，等候区还有防风保暖棚，不怕倒春寒了！"2月23日，内蒙古鄂尔多斯站站 前广场，刚下火车的旅客张锋说。中国铁路呼和浩特局集团有限公司鄂尔多斯车务段持续完善"暖行驿 站"服务举措，以数字化赋能候车体验，通过跨部门联动畅通换乘环节，让旅客的返程之路更加顺畅舒 心。 针对返程客流高峰，该车务段开发了"暖心出行指南"二维码，旅客通过手机扫码输入车次，便能获取对 应检票口、站台的实景导航；动态增开检票通道、售票窗口，减少旅客排队等待时间，进一步提升通行 效率。针对旅客多样化需求，"暖行驿站"提档升级，增配多功能热水器、热风幕、电子投影、地标指 引、 ...

春节将至，祝广大货车司机朋友们新春快乐，出行平安，阖家幸福！ 标准化规范化高速公路服务区 "司机之家"名单（第四批） 第四批高速公路服务区"司机之家"完成标准化规范化改造提升（附名单） 交通运输部、中华全国总工会指导各地深入开展高速公路服务区"司机之家"标准化规范化提升行动，进 一步改善货车司机停车休息环境。2025年发布了共三批863个标准化规范化高速公路服务区"司机之 家"。目前，第四批200个"司机之家"（名单如下）已完成建设改造并投入运营，为货车司机提供停车休 息、饭菜加热、热水供应、淋浴、洗衣等5项免费基本服务和优惠餐饮、车辆维修、应急救援、政务办 理等可选择的个性化服务。欢迎广大货车司机朋友们使用，多提宝贵意见，我们将持续改进提升服务， 让"司机之家"成为司机朋友运输途中的温馨港湾。 | 27 | 江苏 | G30连霍高速彭城服务区(霍尔果斯-连云港方向)司机之家 | | --- | --- | --- | | 28 | 江苏 | G30连霍高速东海服务区(霍尔果斯-连云港方向)司机之家 | | 29 | 江苏 | G40沪陕高速仪征服务区(西安-上海方向)司机之家 | | 30 | 江苏 | G ...

Group 1 - The "Warm 'New' Postal You" union station has been officially inaugurated in Zhenjiang, providing 24-hour services for new employment groups such as delivery workers and ride-hailing drivers [1] - This is the third 24-hour "Driver's Home" established by the Zhenjiang Road Transport Industry Union, following the "2+3+N" democratic consultation model initiated in 2025 [1] - The station offers various amenities including reading corners, massage chairs, and services such as resting, drinking, charging, and reading [1] Group 2 - The second 24-hour "Driver's Home" is located at the Zhenjiang South Station, addressing issues like parking, restroom access, charging, and drinking water for ride-hailing and taxi drivers [2] - The Zhenjiang Road Transport Industry Union plans to continuously collect reasonable demands from new employment groups, utilizing the "2+3+N" democratic consultation mechanism to provide care and support [2] - The establishment of these stations contributes to the high-quality development of transportation in Zhenjiang [2]

Core Viewpoint - China Petroleum Hebei Sales is enhancing its services for truck drivers by establishing "Driver Homes" that provide essential amenities, reflecting the company's commitment to improving the livelihoods of transportation workers [1][2]. Group 1: Service Development - The company has focused on addressing the challenges faced by truck drivers regarding their "eating, living, and traveling" needs by setting up five "Driver Homes" along major traffic routes [2]. - The "Driver Home" at Handan Fengfeng has significantly improved its service capacity, increasing daily charging from 500 kWh to over 12,000 kWh, a nearly 24-fold increase [2]. - The Cangzhou Huanghua Shenzhou Station offers free meals with dedicated chefs, enhancing the overall experience for drivers [2]. Group 2: Diverse Services - Each "Driver Home" provides unique services based on regional needs, such as the Hengshui Wuyi 103 Station, which has seven functional areas and has served over 14,000 drivers [3]. - The Tangshan Fengrun Station implements standardized parking management and increased inspection frequency for safer nighttime stops [3]. - The Shenzhou South Ring 85 Station is known for its homemade steamed buns, which have become popular among drivers [3]. Group 3: Future Plans and Community Support - To enhance sustainability, the company plans to build 12 new "Driver Homes" by 2026, expanding its service coverage [6]. - The company extends its services to outdoor workers, offering various conveniences such as rest areas, charging stations, and emergency assistance [6]. - A total of 300 "Love Service Stations" have been established, including 36 demonstration types, 80 standard types, and 184 basic types, creating a supportive network for workers [6].

Core Viewpoint - The Yancheng Transportation Investment Group has achieved full coverage of the "Driver's Home" service areas, with 16 service areas now recognized as "Driver's Home" by the Ministry of Transport, indicating a significant improvement in service quality and accessibility for drivers [1][3]. Group 1 - The three service areas operated by Yancheng Transportation Investment Group, namely G204 Zhenghong, G343 Majia Dang, and S233 Shanggang, have been awarded the national "Driver's Home" brand title [1]. - The initiative aims to address the urgent needs of drivers by implementing a comprehensive service network that includes essential amenities and additional services [3]. - The newly established "Driver's Home" service areas offer core functions such as dining, resting, showering, and laundry, along with added conveniences like repair points, health kits, charging stations, and reading spaces [3]. Group 2 - The company has enhanced its standardized and refined management practices by integrating the ISO quality management system into the daily operations of all 16 service areas [5]. - Each service area provides round-the-clock information consultation and emergency assistance, significantly improving the travel experience and rest quality for drivers [6]. - The company plans to explore smart management and sustainable operation mechanisms to further enhance the "Driver's Home" service network, aiming to create a more efficient and warm service environment for drivers [8].

Core Viewpoint - The Jining government is focused on high-quality development of its highway infrastructure, aiming to enhance connectivity and establish a modern transportation network by 2025, which includes completing a closed-loop highway ring around the main urban area and achieving a "four vertical and four horizontal" highway network [1][2]. Group 1: Highway Infrastructure Development - Since the beginning of the 14th Five-Year Plan, Jining has invested a total of 43.5 billion yuan in highway construction, completing 7 projects and surpassing 625 kilometers in total highway length [2]. - The city has improved north-south connectivity by expanding the Jing-Tai and Ji-Guang highways and achieving full connectivity of the Ji-Wei highway, significantly enhancing access to major economic regions [2]. - The completion of the main urban highway ring, which includes the Ji-Zhou, Ji-Shang, Ji-Wei, and Ri-Lan highways, allows for a travel time of approximately 1 hour to reach various counties and cities [2]. Group 2: Service Experience Enhancement - Jining has innovated a "nine major management" model for bridge maintenance and established a "full lifecycle" precise maintenance system to improve highway conditions [3]. - The city is upgrading service areas to create comprehensive service stations with amenities such as showers and laundry, integrating cultural elements into the service area design [3]. - A collaborative mechanism among transportation, police, and highway operation entities has been established to ensure safety and smooth traffic flow on highways [3]. Group 3: Technological Integration and Upgrades - Jining is advancing smart construction sites with digital and intelligent technologies, including real-time monitoring of material mixing at concrete and asphalt plants [4]. - The city has developed "zero-carbon" highways and charging stations, achieving 100% coverage of charging facilities in highway service areas [4]. - Innovative construction techniques, such as automated asphalt paving and the use of drones for inspections, are being implemented to enhance efficiency and quality in highway projects [5]. Group 4: Future Development Plans - The city plans to continue expanding and upgrading its highway network, with expectations to reach a total of 908 kilometers of operational and under-construction highways by the end of the 15th Five-Year Plan [5]. - Projects such as the Yan-Yuan, Dong-Yuan, and Wei-Zhou highways are prioritized for completion, contributing to the establishment of a "six vertical and five horizontal" highway network [5].

Group 1 - The core message is that four service areas in Qinghai Province have been recognized as standardized "Driver Homes" by the Ministry of Transport, enhancing support for truck drivers [1] - The selected "Driver Homes" include Machangyuan Service Area, Riyue Mountain Service Area, Ledu South Service Area, and Ledu North Service Area [1] - The project aims to address the urgent needs of truck drivers for parking and rest, improving service quality and the overall environment for drivers [1] Group 2 - The "Driver Homes" have been developed into comprehensive service platforms that offer various facilities such as rest areas, dining, showers, laundry, legal consultation, and emergency assistance [1] - The Qinghai Transportation Holding Group has prioritized this project as a key initiative for public welfare and has been actively implementing the Ministry of Transport's requirements [1] - The initiative reflects a commitment to optimizing the layout of "Driver Homes" and enhancing operational standards to better serve the needs of truck drivers [1]

Core Insights - The Ministry of Transport has implemented measures to address the needs of the 38 million truck drivers in China, focusing on their concerns and improving their working conditions [1][2] Group 1: Driver Support Initiatives - The Ministry of Transport has launched the 12328 hotline for truck drivers, achieving a response rate of 97%, a resolution rate of 85%, and a satisfaction rate of 89% [1] - A total of 863 standardized "Driver Homes" have been established nationwide, providing five basic services for free, including parking, hot water, meal heating, showers, and laundry [1] Group 2: Addressing Common Issues - The Ministry has conducted a special campaign to tackle issues related to truck sales, including "套路运" and "套路贷," and has launched the "车险好投保" platform to address insurance difficulties [2] - Measures have been taken to assist 188,000 truck drivers in recovering 1.25 billion yuan in overdue freight payments by restricting 6,000 dishonest freight owners from shipping [2] - The Ministry has also worked on regulating freight platform fees, benefiting 6.2 million drivers, and has implemented standardized law enforcement practices [2] Group 3: Additional Support Programs - The Ministry of Transport, in collaboration with the All-China Federation of Trade Unions, has initiated the "护航行动" to provide support services for truck drivers involved in accidents during transportation [2]

Core Viewpoint - The Chinese government is actively addressing the concerns of truck drivers, implementing measures to improve their working conditions and resolve issues such as unpaid wages and high platform fees [3][4]. Group 1: Driver Support Initiatives - The Ministry of Transport has launched the 12328 hotline for truck drivers, achieving a response rate of 97%, a resolution rate of 85%, and a satisfaction rate of 89% [3]. - A specific case was highlighted where a provincial transport director resolved a complaint regarding a 6,000 yuan unpaid wage during a live session [3][4]. - The government has restricted 600 dishonest freight owners from shipping, assisting 1.88 million truck drivers in recovering 1.25 billion yuan in unpaid wages [4]. Group 2: Infrastructure and Welfare Improvements - The Ministry has established 863 standardized "Driver Homes" providing essential services such as hot meals, showers, and rest areas to enhance drivers' comfort on the road [7]. - Plans are in place to expand the "Driver Homes" initiative and improve accessibility through navigation platforms [7]. - The "Escort Action" program has been initiated to provide support for truck drivers involved in accidents, offering assistance and follow-up services [7]. Group 3: Regulatory and Financial Measures - The Ministry is addressing issues related to excessive platform fees by promoting self-regulation among major freight platforms and implementing fee reduction measures benefiting 6.2 million drivers [4]. - A special campaign has been launched to combat predatory practices in truck sales and insurance, aiming to alleviate the financial burdens on drivers [4].

Core Viewpoint - The Ministry of Transport of China is actively addressing the needs and challenges faced by truck drivers, emphasizing the importance of their role in the economy and society, and implementing various initiatives to improve their working conditions and support services [1] Group 1: Addressing Driver Concerns - The Ministry has established the 12328 hotline for truck drivers, ensuring that their complaints are handled promptly with a response rate of 97%, a resolution rate of 85%, and a satisfaction rate of 89% [2] - A specific case was highlighted where a truck driver’s complaint about a 6000 yuan debt was resolved during a meeting, showcasing the effectiveness of the hotline [2] Group 2: Establishing Support Facilities - A total of 863 standardized "Driver Homes" have been built nationwide, providing essential services such as parking, hot water, meal heating, showers, and laundry to enhance the comfort of truck drivers [3] - The Ministry is collaborating with mapping platforms to facilitate easy access to these "Driver Homes" and plans to increase their construction in the coming year [3] Group 3: Addressing Common Issues - The Ministry is tackling frequent complaints from drivers, including issues related to truck sales, insurance difficulties, and delayed freight payments, having assisted 188,000 truck drivers in recovering 1.25 billion yuan in overdue payments [3] - Initiatives include the launch of the "Insurance Easy to Buy" platform and the implementation of self-regulatory agreements among major freight platforms to reduce fees affecting 6.2 million drivers [3] Group 4: Providing Additional Support - The "Escort Action" program has been initiated in collaboration with the All-China Federation of Trade Unions to offer assistance to drivers involved in accidents, including emotional support and logistical help [4] - The Ministry plans to continue enhancing the effectiveness of the 12328 hotline, expand the "Driver Homes," and deepen governance of freight platforms to improve drivers' sense of belonging and job satisfaction [4]