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Group 1 - The Supreme People's Court has released five typical civil cases related to online consumer issues, focusing on live marketing fraud, seven-day no-reason return disputes, misleading promotional rules, ambiguous standard terms, and excessive personal information collection [1][6] - In the live marketing sector, a case highlighted false advertising where a merchant misrepresented the material of a product, leading to a court ruling that enforced the merchant's commitment to a "tenfold compensation" promise [3] - The seven-day no-reason return policy was reinforced in a case where a consumer was denied a return; the court ruled that merchants cannot arbitrarily expand the scope of "non-returnable" items, thus protecting consumer rights [3] Group 2 - The fairness and transparency of promotional rules were scrutinized in a case where a furniture company misled consumers regarding a discount offer, resulting in a court ruling that mandated the return of half the payment to the consumer [5] - In a ticket refund dispute, the court emphasized that ambiguous terms should be interpreted in favor of consumers, leading to a ruling that required a ticketing platform to refund the remaining ticket price [5] - The judicial ruling on excessive personal information collection highlighted that an app's collection practices exceeded necessary limits, resulting in a court order for the deletion of user information and compensation for damages [5][6] Group 3 - The release of these typical cases aims to clarify online consumer rules, sanction illegal behaviors of operators, and guide consumers in protecting their rights [6] - The judicial authority will continue to monitor new issues in online consumption to support the healthy development of the digital economy and enhance consumer confidence [6]

Core Viewpoint - The rapid development of online consumption necessitates improvements in consumer protection and the regulation of online marketing practices, particularly in live-streaming sales and promotional activities [1][2][3]. Group 1: Online Retail Growth - In 2024, China's online retail sales reached 15,522.5 billion yuan, a 7.2% increase from the previous year, with physical goods accounting for 13,081.6 billion yuan, growing by 6.5% and representing 26.8% of total retail sales [1]. - Online consumption has become a significant method for consumers, highlighting the need for enhanced consumer rights protection [1]. Group 2: Legal Cases in Online Marketing - A case involving a seller who misrepresented the material of a product during a live-stream led to a court ruling that the seller must honor a "fake one pays ten" guarantee, emphasizing the importance of truthful advertising in live-streaming [2][3]. - Another case highlighted the responsibilities of businesses during promotional activities, where misleading information led to a ruling against a furniture company for not properly informing a customer about promotional conditions [4]. Group 3: Consumer Rights and Return Policies - The "seven-day no-reason return" policy is a critical consumer right in online shopping, with legal backing to ensure its enforcement [5][6]. - Courts have ruled against sellers who attempt to deny this right through vague or misleading terms, reinforcing the legal obligation to allow returns unless explicitly justified [6][7]. Group 4: Privacy and Data Protection - Issues surrounding privacy policies in apps, including forced consent and excessive data collection, have raised significant legal concerns, leading to court rulings that protect consumer rights against overreach by service providers [9][10][11]. - A recent case resulted in a ruling that a company must delete unlawfully collected personal information and compensate the consumer, highlighting the judiciary's role in safeguarding personal data rights [11][12].

洪 琥绘 （《讽刺与幽默》供图） 网络消费为人们日常生活提供较大便利，已成为群众消费的重要方式。网络消费快速发展对进一步完善 消费模式、提升消费效率、保护消费者权益提出了更高的要求。 网上"买买买"，消费者要的是放心与舒心。人民法院依法制裁经营者违背销售承诺、破坏消费预期的侵 权行为，做好消费者权益兜底保障。为充分发挥司法裁判的示范和引领作用，最高人民法院16日发布网 络消费民事典型案例，聚焦网络消费新领域和新问题，回应群众关注热点。 手串直播营销中，消费者遭遇"货不对板"—— 经营者高于法定标准的"假一赔十"承诺必须履行吗？ 【典型案例】 张某某系某网络店铺的经营者。在某次直播营销中，该店铺的主播人员将黄檀木类的黑酸枝木（系大叶 紫檀）制作的手串宣称为正宗小叶紫檀材质制作，并承诺"保真""假一赔十"。侯某观看该直播后购买手 串1件，支付价款1000元。侯某收到手串后发现不是小叶紫檀材质，诉至法院，请求判令张某某赔偿10 倍价款1万元。 审理法院认为，该票务平台在票务须知中载明的退票条件，属于格式条款。根据民法典第四百九十八条 规定，对格式条款的理解发生争议的，应当按照通常理解予以解释。对格式条款有两种以上解 ...

网购"七天无理由退货"，说不支持就不支持？ 胡某在网上买了一款女士手提包，购买时店铺页面显示该手提包不支持七日无理由退货。胡某收货后于 七日内申请无理由退货，被店家韩某拒绝。胡某诉至法院，请求判令韩某承担退货退款责任。 审理法院认为，虽然韩某在商品详情标注了不支持七日无理由退货，但并未合理说明该手提包性质属于 不宜退货的理由，也未举证证明适用七日无理由退货会导致商品价值的大幅度贬损或给经营者造成重大 损失。最终判决韩某退还货款，同时胡某退还该手提包。 这个案子也提醒商家，虽然经营者可以依法与消费者约定不适用七日无理由退货，但不得任意扩大范 围，让消费者"敢消费""愿消费""放心消费"。 七天无理由退货被拒、承诺的优惠说没就没、演唱会门票无条件退票受阻……网络消费快捷方便，也暗 藏不少令人防不胜防的"坑"。最高人民法院16日发布5件网络消费民事典型案例，警示商家诚信经营， 依法维护消费者合法权益。 付款后翻脸不给打折，"限时优惠"谁说了算？ 一起案例中，某家具公司开展床垫促销，规则为某日20时开始付定金，前50名付定金者享受半价优惠。 但实际上，该公司当日19时33分就开始接受定金支付。 张某于19时40分支付 ...

案情显示，胡某在韩某经营的网络店铺中购买一款女士手提包。购买时，店铺页面显示胡某该手提包不 支持七日无理由退货。胡某收到该手提包后，于七日内向该店铺申请无理由退货，被韩某拒绝，拒绝原 因为此手提包不支持七日无理由退货，并且此事项在胡某购物时即作出了提示。胡某诉至法院，请求判 令韩某承担退货退款责任。 最高法指出，消费者通过网络在线购买商品时，通常无法实际体验，其对商品的选择一定程度上依赖于 经营者对商品的介绍和展示。当消费者购买商品后，可能会觉得不符合预期或不满足需求。为此，消费 者权益保护法规定了七日无理由退货制度，赋予消费者在适当期间内单方解除合同的权利，以适应在线 消费的特点和需求。对于性质上不宜退货的商品，虽然经营者可以依法与消费者约定不适用七日无理由 退货，但不得任意扩大范围。本案中，该手提包并非不宜退货，人民法院未支持经营者拒绝七日无理由 退货之行为，有助于保障消费者退货的法定权利，提振消费者信心和安全感。 新京报讯(记者行海洋)6月16日，最高人民法院发布网络消费民事典型案例。胡某与韩某等信息网络买 卖合同纠纷案明确，经营者不合理排除消费者"七日无理由退货"权利，不应支持。 审理法院认为，消费者 ...

该公司暂停发布业绩指引，宣布CEO离职。 女性时尚公司、箱包和手提包设计公司Vera Bradley Inc.（VRA，维拉布拉德利）一度下跌大约23%，创 美国IPO以来最差盘中表现。 ...

观众与乒乓球智能发球机器人互动。 在医疗展区，3D打印药片技术颠覆传统制药模式。西安棣加生物科技创始人卜昕拿起一片多孔药片解释 道："这能让吞咽困难的老人轻松服药，未来还能根据患者体征定制'精准配方'。" 文化对话"黑科技" 舌尖碰撞新业态 在文旅消费展区核心位置，陕文投集团用AI+XR技术重新诠释历史密码——《尘封的帝国-秦始皇陵》大 空间沉浸式体验项目惊艳亮相。 "观众无需奔赴临潼，就能通过增强现实技术穿越时空隧道，在虚拟考古现场解密兵马俑彩绘工艺，借助 动作捕捉系统体验秦弩射击的震撼场景。"展位工作人员向记者介绍道。 在展馆另一端，陕西文化音像出版社打造的"声光走廊"正上演着跨越世纪的视听进化史。从黑胶唱片的 机械美学到云端音乐的智能分发，一面长达15米的数字编年史影像墙动态展示着音像产业百年技术迭代。 西安国际会展中心内，第九届丝绸之路国际博览会暨中国东西部合作与投资贸易洽谈会正在举行。这场 经贸文化盛会以"古今同框"为特色，将驼铃古道的历史厚重感与智能科技的现代冲击力相交织。步入展馆， 观众既能触摸到丝路文明的千年印记，又能与前沿科技产品"零距离"互动。 丝路起点换新颜 千年驼铃遇AI 步入会场，首 ...

Core Insights - The Kucha exhibition at the 2025 China-Central and Eastern European Countries Expo showcased over 210 unique products, attracting significant attention and interest from attendees [1][3] - The exhibition featured a variety of agricultural products and cultural items, highlighting Kucha's regional stories and cultural heritage, which resonated well with consumers and buyers alike [3][4] Product Highlights - The Kucha exhibition included appealing agricultural products such as walnuts, beef jerky, mulberries, and apricots, as well as non-heritage cultural creations like handmade bags and musical instrument bookmarks [3] - The "Green Pearl" walnut oil, launched in May of the previous year, received positive feedback from consumers, indicating strong market acceptance [3] Market Engagement - The exhibition facilitated numerous interactions between buyers and sellers, with many procurement discussions taking place, leading to preliminary cooperation intentions with over 10 companies on the first day [3] - Buyers expressed interest in visiting Kucha for further exploration and potential collaboration, indicating a strong market demand for Kucha's products [4]

Core Insights - The article highlights the success of a local designer, Jiao Hongxiu, in revitalizing traditional Miao embroidery by integrating modern design elements, leading to significant market demand and recognition [1][2]. Group 1: Company Development - Jiao Hongxiu established her personal studio in 2018, which combines ethnic characteristics with modern fashion, gaining popularity among consumers [2]. - In 2021, she relocated her studio back to her hometown to involve local villagers in the production process, reducing costs and improving efficiency [2]. - The studio has transformed local idle houses into workshops, allowing local artisans to earn an average of over 2,000 yuan per month [5]. Group 2: Community Impact - Jiao Hongxiu has trained over 1,000 local artisans, directly helping 20 women develop their own courtyard economies, with each earning an additional 3,000 yuan annually [3][5]. - The initiative has led to increased enthusiasm among local artisans, with the village's reputation for Miao embroidery growing significantly [5]. Group 3: Future Plans - Jiao Hongxiu plans to expand her initiatives by offering live-streaming training and immersive study courses to promote Miao embroidery and reach a broader audience [5].