Grupo Aeroportuario del Pacífico (NYSE:PAC) Q4 2025 Earnings call February 25, 2026 10:00 AM ET Speaker4Good morning, everyone. Welcome to GAP's fourth quarter of 2025 conference call. All lines have been placed on mute to prevent any background noise. After the presentation, we will open the floor for questions. At that time, instructions will be given if you'd like to ask a question. Now, it's my pleasure to turn the call over to GAP's Investor Relations team. Please go ahead.Speaker0Thank you, welcome to ...

Core Insights - Baiyun Airport has achieved record passenger flow during the Spring Festival travel season, with a single-day passenger throughput of 277,600 on February 21, marking a year-on-year increase of 9.12% [1][4] - Since the start of the Spring Festival travel season on February 2, Baiyun Airport has transported a total of 5.2785 million passengers, becoming the first airport in the country to exceed 5 million passengers during this period [1][4] Passenger Traffic Performance - On February 21, Baiyun Airport recorded 1,676 flight takeoffs and landings, and handled 4,154.14 tons of cargo and mail, reflecting increases of 7.37% and 9.1% year-on-year, respectively [1][4] - The airport experienced high passenger volumes leading up to the holiday, with over 260,000 passengers for 11 consecutive days from February 5 to 15, and three consecutive days exceeding 270,000 passengers from February 11 to 13 [4] Operational Enhancements - Baiyun Airport has implemented various initiatives to enhance the travel experience, including themed activities such as traditional performances and cultural experiences to create a festive atmosphere [4] - The airport has introduced advanced technology, including large luggage transport robots and a comprehensive self-service system for passenger processes, to support the high demand during the travel season [4]

Core Viewpoint - Qingdao Airport is enhancing its operational organization and passenger service capabilities to ensure a safe and smooth travel experience during the upcoming Spring Festival holiday, with a projected passenger throughput of 700,000 and 4,800 flight takeoffs and landings from February 15 to February 23 [2][3]. Group 1: Operational Enhancements - Qingdao Airport is implementing safety measures by conducting pre-holiday safety inspections and optimizing resource allocation based on passenger flow and flight structure changes [3]. - The airport is enhancing operational efficiency during peak times by dynamically optimizing gate assignments, security checks, and personnel deployment [3]. - A "green channel" for the transportation of perishable goods has been established to improve cargo flow efficiency, addressing the increase in holiday shipments [3]. Group 2: Service Improvements - The airport has set up nearly 40 volunteer service points to assist passengers with inquiries, check-in, and luggage handling [3]. - Special service counters and care areas have been created for first-time travelers, elderly passengers, and children, providing comprehensive support throughout the travel process [3]. - Collaborative efforts with railway and road transport units are aimed at enhancing ground transportation capacity and improving the connection between flights and land transport [3]. Group 3: Festive Atmosphere and Activities - The airport is decorated with traditional Chinese New Year elements, creating a festive atmosphere that encourages passenger engagement [4]. - Interactive activities such as fortune writing, blind box interactions, and free health consultations will be available, with participants receiving festive gifts [4]. - Various shops at the airport will offer New Year promotions to enhance the travel experience during the holiday season [4].

Core Viewpoint - Zhalantun Airport is enhancing passenger service experience during the Spring Festival travel peak by implementing various warm initiatives aimed at creating a safe, convenient, and pleasant travel environment for passengers. Group 1: Passenger Experience Enhancements - The airport has created a festive atmosphere with decorations such as red lanterns and themed photo spots to enhance the travel experience during the Spring Festival [1] - Zhalantun Airport has tailored services to meet diverse passenger needs, including providing baby strollers at check-in counters and priority lanes with red carpets for special travelers [2] - The airport has set up convenience service boxes at key locations, stocked with items like red envelopes, wet wipes, and masks, ensuring easy access to essential supplies [2] Group 2: Baggage Services - To address the cold weather, the airport has customized luggage handle covers with logos and New Year greetings, along with providing packing bags and dust covers to enhance the travel experience [4] - Zhalantun Airport has collaborated with airlines to establish standardized baggage handling protocols, ensuring efficient transfer of luggage and timely resolution of transportation issues [4] - The airport has created informational cards for special situations regarding baggage handling, including contact numbers for assistance, to provide peace of mind for travelers [4] Group 3: Airline Support Services - The newly opened airline crew lounge is equipped with comfortable seating and complimentary refreshments, enhancing the comfort of crew members during their downtime [4] - A dedicated service card for crew members outlines available services and contact information, including the location of smoking areas, to improve overall service experience [4] - These service upgrades contribute to a higher quality of service at Zhalantun Airport, ensuring a warm and convenient travel experience for both passengers and airline staff during the Spring Festival [5]

Core Insights - Narita International Airport reported that by 2025, the number of international passengers is expected to reach 23.9 million, a 10% increase from the previous year, marking a historical high [1] - The number of international flights is projected to be 205,839, an 8% year-on-year increase, representing the second-highest level since 2019 [1] - The total international flight passenger volume is anticipated to be 35.06 million, reflecting a 9% growth, the highest since the outbreak of the pandemic [1] Passenger and Flight Statistics - In December 2025, international passenger numbers are expected to reach 2.1 million, a 3% increase year-on-year, setting a record for that month [1] - The number of international flights in December is projected to be 17,878, which is a 4% increase compared to the previous year [1] - Domestic passengers on international flights are expected to total 9.04 million, showing a 14% year-on-year growth, indicating a steady upward trend [1]

Core Viewpoint - The Pu'er Simao Airport is implementing a series of thoughtful service enhancements aimed at ensuring a warm and pleasant travel experience for passengers during the 2026 Spring Festival travel season. Group 1: Service Enhancements - The airport has introduced colorful identification ribbons for team travelers to help them easily locate their luggage, aiming to reduce stress during reunions [1] - Special birthday gifts and priority services are offered to passengers celebrating their birthdays during their journey, adding a personal touch to their travel experience [1] - "Warm-hearted convenience boxes" containing essential items like reading glasses and sewing kits have been placed in various areas of the airport to assist travelers with unexpected needs [3] - Staff and volunteers, identified by bright vests, will actively assist passengers in need of directions or information, enhancing the overall support available [3] Group 2: Special Considerations - The airport has provided a discreet way for female travelers to request emergency supplies in restrooms, ensuring comfort and convenience [4] - An "emergency box" with common items like cotton swabs and hair ties is available in the terminal, promoting a caring environment for travelers [5] - Complimentary hot beverages are offered in the waiting area to provide warmth and comfort during the winter season [5] Group 3: Additional Engagements - During the Spring Festival, VIP travelers may encounter fun surprise giveaways, adding an element of joy to their journey [6] - Specific measures have been implemented to assist key groups such as military personnel, the elderly, children, and disabled passengers, including dedicated channels and clear signage to ensure smooth travel [7] - The airport emphasizes that these thoughtful initiatives require careful planning and preparation, reflecting a commitment to transforming service standards into tangible actions for a better travel experience [7]

Core Viewpoint - The Harbin Taiping International Airport is set to execute 21,000 flights and transport 3.45 million passengers during the 2026 Spring Festival travel season, focusing on safety, convenience, and warmth in service delivery [1][2]. Group 1: Safety Measures - The airport prioritizes safety during the Spring Festival, implementing a "double-check" system for passenger loading to prevent risks such as empty loading or center of gravity issues [1]. - Daily updates on wide-body aircraft operations and risk management are provided to frontline staff to enhance awareness and safety [1]. - Dynamic optimization of loading plans based on real-time passenger and cargo flow is employed to maintain operational safety [1]. Group 2: Service Enhancements - A new "front desk, categorized zoning" service model has been introduced to streamline the check-in process, with dedicated areas for special passengers and clear signage for different traveler types [2]. - The airport has upgraded its "Sunshine Care Zone" to include comfortable seating and children's reading materials, enhancing the experience for special passengers [2]. - Real-time baggage tracking screens and a new "ice and snow wiping" service have been implemented to improve passenger comfort during baggage claim [2]. Group 3: Overall Experience - The airport aims to provide a warm and reassuring travel experience, ensuring that passengers feel cared for during their journey in the harsh winter conditions [3].

Core Viewpoint - Chinese airports are characterized by a focus on passenger welfare and modern design, contrasting sharply with the commercialized and advertisement-heavy airports in developed capitalist countries [1][2][3] Group 1: Airport Design and Experience - Chinese airports are large, modern, and technologically advanced, prioritizing passenger comfort over commercial profit [1] - Unlike many airports in developed countries, Chinese airports lack overwhelming advertisements and provide spacious areas for passengers to relax [1] - Facilities such as free hot and cold water and well-equipped childcare services enhance the travel experience in Chinese airports [1] Group 2: Cultural Representation and Passenger Welfare - The cultural symbols displayed in Chinese airport shops do not exhibit nationalism or denigrate other cultures, fostering a harmonious relationship between passengers and the airport [2] - The management of Chinese airports places passenger welfare at the core, resulting in a more relaxed travel experience compared to the anxiety often seen in developed capitalist countries [2] - Digital advancements further improve passenger welfare and create a more humanized airport environment [2] Group 3: Efficiency and Global Model - Efficiency is a hallmark of Chinese airports, presenting a new model where airports belong to the people rather than corporations, granting passengers more autonomy [3] - The warm reception from friendly Chinese people and the advanced facilities reflect the country's development achievements [3]

Core Viewpoint - Tianjin Binhai Airport aims to enhance passenger experience during the 2026 Spring Festival travel season by focusing on efficiency, warmth, and cultural experience [1] Group 1: Travel Efficiency Improvements - The check-in cut-off time for domestic flights has been adjusted from 35 minutes to 30 minutes before departure, allowing passengers more time [3] - The airport is increasing the usage of self-service equipment and has deployed "mobile guides" to assist passengers, optimizing counter layouts and adding dedicated counters for different passenger needs [3] - A dual-dimensional mechanism for security checks is implemented to predict passenger flow and adjust staffing accordingly, increasing the number of security lanes during peak times [3] Group 2: Baggage Handling Enhancements - Baggage retrieval processes are optimized to ensure that the first bag is retrieved within 8 minutes and the last within 30 minutes, with a 100% compliance target [4] Group 3: Special Passenger Services - A dedicated check-in counter for passengers with special needs is established, providing tailored services for elderly, first-time travelers, and unaccompanied minors [6] - Staff training in sign language is conducted to facilitate communication with hearing-impaired travelers [6] Group 4: Warm and Convenient Services - The airport has introduced various amenities such as multilingual signage, self-service guides, and a "help box" for urgent needs like charging [9] - Fun slogans and informative materials are displayed in the check-in area to educate passengers about regulations [9] Group 5: Cultural Experience Initiatives - The airport has enhanced the waiting environment with decorations and cultural activities, including a "New Year Blessing" event featuring traditional poetry and crafts [12][14] - Various cultural exhibitions and interactive experiences are organized to showcase local heritage and provide a unique cultural experience for travelers [17]

Core Insights - Guangzhou Baiyun International Airport has gained significant online attention for its staff wearing Hanfu during the Spring Festival travel rush, blending traditional culture with modern service [1][4] - The "Songfu Guardians" initiative is part of a series of cultural activities aimed at enhancing the travel experience and promoting local culture [2][4] Cultural Integration - The Hanfu attire worn by airport staff is designed based on strict historical guidelines, incorporating elements like the pink peony hairpin for female staff, symbolizing wealth and auspiciousness [3] - The initiative reflects a growing trend of "Hanfu fever" in China, with over 12 million enthusiasts projected by 2025, contributing to a billion-dollar market for traditional clothing [3] Service Enhancements - During the Spring Festival period from February 2 to March 13, Baiyun Airport expects to handle 65,700 flights and 10.51 million passengers, with a cargo throughput of 250,700 tons [5] - The airport has introduced various themed cultural activities, including traditional performances and food offerings, to create an immersive festive atmosphere for travelers [5][6] Operational Improvements - Baiyun Airport has implemented advanced self-service systems to streamline passenger processing, including a centralized verification model for security checks [5] - The airport has launched specialized services for different traveler groups, enhancing overall travel efficiency and experience [6] Regional Tourism Impact - Guangdong has emerged as a popular destination during the Spring Festival, with significant increases in flight bookings to various locations, particularly a 166% rise in bookings to Jieyang [6] - The province plans to host a series of cultural events to promote tourism and engage the community, creating a shared festive experience [7]