为让精细化服务落到实处，切实提升学子出行体验，工作人员全程协助学子完成东航"东方万里行"会员 注册，针对学生群体特点，特别讲解了会员等级提升的专属通道、校园场景下的积分获取方式，让学子 快速掌握会员权益，并当场赠送包含东航定制行李牌、精美飞机模型钥匙扣、特色主题冰箱贴在内的文 创礼品，礼品设计充分考虑学生出行便携性与实用性，让东航主题文化伴随学子返乡旅程。东航结合前 期调研的各高校学子返乡热门目的地数据，精准开通"寒假热门航线限时折扣购票通道"，重点覆盖北 京、上海、广州、昆明、三亚等方向，针对学生群体推出最高30%的票价优惠，同时明确了学生票的购 票凭证要求、退票改签的特殊政策，避免学子因行程变动产生额外损失。为解决学子现场购票的操作难 题，工作人员一对一协助完成票价查询、订单提交、支付流程，针对无成人陪同的学生、同行返乡的学 生群体，还提供了"团体票预约""出行须知定制"等增值服务，提前告知航班登机流程、机场接送指引等 关键信息，全方位降低学生群体的出行成本与出行顾虑。 东航西北分公司持续以精细化服务为核心，不断创新服务形式、拓展服务场景。针对学生、老人、家庭 出游等不同旅客群体的差异化需求，进一步细化服 ...

做实"协同"，创新协同载体。贯彻民航局"五早"要求，依托机场运行协调机制及各类信息系统，严密监 控每个航班保障环节，同时，建立运行指挥中心与空管塔台、机坪塔台"双塔"协同放行机制。聚焦非受 限航班延误，每日形成非受限航班延误分析报告，通过复盘、不定期溯源等模式，深入查找运行堵点， 持续提升运行效率。提前协调干预受限航班，与沈阳流量室建立"即时调度"的工作机制，强化与空管区 域管制的战术协同，优化空域和时刻资源。通过协同机制全年协调成功航班427架次，提升放行正常率 0.73个百分点。同时，深化内、外协同指挥效能。 做实"攻坚"，应对复杂挑战。面对06号跑道固有局限，通过建立应急响应机制与"空地一体化"平台，优 化地面运行保障与放行排序，有效提升了跑道小时容量。在极端天气时，统筹可利用资源，灵活采用多 种除冰模式与除雪策略，坚持"边下边清、人机协同作业"模式有效开展，确保了航班在复杂天气下的安 全有序运行，筑牢了航班正常的基石。 机场放行正常率是衡量民航高质量发展的关键指标，它像一把尺子，量出了整个系统的运行效率和服务 质量。未来，长春机场将继续深化运行内涵，创新管理手段，与各驻场单位携手，致力于为旅客提供更 ...

Summary of Conference Call on New Year Holiday Travel Data Industry Overview - The conference call focused on the aviation and tourism industry during the 2026 New Year holiday period, highlighting significant growth in travel demand and pricing dynamics [2][4][12]. Key Points on Aviation Industry - **Travel Demand Growth**: During the 2026 New Year holiday, overall travel volume increased by 20% year-on-year, with rail travel up by 54%, road travel by 17%, and civil aviation by 13% [2]. - **Ticket Price Increase**: Domestic flight ticket prices rose approximately 10% year-on-year, with an overall increase of about 13% when including fuel surcharges. This price elasticity is attributed to strong demand and improved supply-demand dynamics [2][3]. - **Recovery of the Aviation Market**: The aviation market is expected to continue its recovery, with passenger traffic increasing by 5%-6% year-on-year, domestic traffic up by 4 percentage points, and international traffic exceeding 20% growth [2][6]. - **Optimistic Outlook for 2026**: The aviation industry is projected to maintain a favorable supply-demand balance, with fleet growth remaining low and demand continuing to recover. This is expected to enhance ticket prices and profitability, potentially surpassing pre-pandemic levels [7][8]. - **Positive Seasonal Trends**: The strong performance during the New Year holiday is expected to positively influence demand for the upcoming Spring Festival and summer peak travel seasons, with airlines likely to adopt proactive revenue management strategies [8][10]. Key Points on Tourism Industry - **Tourism Sector Performance**: The overall tourism industry exceeded expectations during the New Year holiday, with visitor numbers and total spending both showing year-on-year growth. Duty-free sales saw a significant increase of 52% compared to the previous year [11][12]. - **Future Growth Drivers**: The tourism market in 2026 is anticipated to benefit from increased family travel, inbound tourism, and the aging population's travel needs. These factors are expected to drive growth in the sector [12]. - **Investment Opportunities**: Traditional airlines with strong route networks and customer bases, such as Air China, are recommended for investment due to their potential for profitability and valuation increases in the context of the aviation super cycle [11]. Additional Insights - **Market Dynamics**: The aviation industry's recovery is supported by a favorable supply-demand relationship and the ongoing marketization of ticket pricing, which is expected to enhance revenue potential during peak seasons [5][7]. - **Sectoral Performance Variability**: Different segments within the tourism and retail sectors are experiencing varied growth rates, with some companies benefiting significantly from recent tax reforms and market conditions [13][14]. This summary encapsulates the key insights from the conference call, emphasizing the optimistic outlook for both the aviation and tourism industries as they recover and adapt to changing market dynamics.

Core Insights - The Beijing Airport-CBD Service Center has been established to facilitate direct connections between the CBD and Beijing's two airports, addressing issues faced by businesses in air travel and customs clearance [1][5] - Beijing Airport is a significant gateway for foreign trade, with a flight network covering 120+ destinations across 64 countries and regions, ranking first in coverage and second in flight frequency nationally [4] - The CBD is a highly active economic area in Beijing, housing numerous foreign enterprises and being recognized as the most attractive business district in China, second in Asia, and sixth globally [4] Group 1 - The service center aims to provide customized and personalized services for businesses in the CBD, enhancing travel convenience and customs efficiency [5] - From January to October this year, passenger throughput at Beijing's two airports exceeded 100 million, with international and regional passenger numbers reaching 19.29 million, a 19% increase year-on-year [4] - The center will promote deep integration of "aviation + business circle," fostering interaction between consumption and logistics, and collaboration between business and airports [5] Group 2 - The port's entry and exit personnel reached 18.01 million, marking a 17.8% year-on-year growth, while foreign personnel entry and exit increased by 34.3% to 5.27 million [4] - The cargo and mail throughput was 1.581 million tons, with international cargo and mail accounting for 731,000 tons, reflecting a year-on-year growth of 7.7% [4] - The CBD is developing into an international legal and business integration demonstration zone, an international financial hub, and a zero-carbon CBD, enhancing its global appeal [4]

Core Viewpoint - HNA Group emphasizes the importance of investor interaction and communication, highlighting its commitment to safety as a fundamental aspect of its business development [1] Group 1 - The company actively engages with investors through periodic responses to inquiries on interactive platforms [1] - Safety is prioritized as the lifeline of the company's development, indicating a strong focus on enhancing safety measures [1] - The company aims to provide safer and more convenient travel services for passengers [1]

Core Points - The 2025 World Rowing Championships were successfully held in Shanghai from September 16 to 28, showcasing Shanghai's service capabilities in hosting high-profile international events [1][2] - This event marked Shanghai's first international competition that integrates both able-bodied and disabled athletes, attracting over 1,000 participants from 55 countries and regions [2] Group 1: Event Organization and Support - Shanghai Airport Group's Pudong and Hongqiao airports, along with the Hongzhu Garden Conference Hotel, provided comprehensive travel and accommodation support for the participating teams, enhancing the image of Shanghai's airport services [1][2] - The airports established two event reception centers in the terminal to offer one-stop services for foreign athletes, including information, transportation, and payment assistance [2] - During the event, the two airports served over 210 batches of international participants, totaling more than 1,100 individuals [2] Group 2: Hotel Services and Facilities - The Hongzhu Garden Hotel, as the official partner hotel, accommodated 302 athletes from 12 countries and 21 international federation staff, making it the largest hotel for event reception [4] - The hotel upgraded its facilities to meet reception requirements, including modifications for accessibility for disabled athletes, such as widening door frames and lowering switch heights [4] - A 24-hour duty system was implemented at the hotel, which also transformed a conference room into a gym for athletes' training needs, and provided a large dining area for over 300 guests with diverse and nutritious meals [4]

Group 1 - Shanghai Hongqiao and Pudong airports have simplified security measures by canceling passenger and luggage checks at terminal entrances, retaining only explosive detection to enhance efficiency and passenger experience [1] - The previous security process involved two checks, leading to long wait times during peak hours, prompting complaints from passengers [1] - Similar initiatives are being adopted nationwide, with multiple airports and airlines optimizing passenger experiences and reducing wait times [2] Group 2 - China Southern Airlines has eliminated the check-in cut-off time for flights between Guangzhou and Beijing Daxing, allowing passengers to arrive just 15 minutes before departure [2] - Other airports have also announced reductions in check-in cut-off times, with Shenzhen Bao'an International Airport being the first major airport to reduce its cut-off time to under 40 minutes [5] - The reduction in cut-off times is attributed to advancements in information technology, improving operational efficiency [6] Group 3 - Long wait times at airports have been identified as a significant issue for travelers, with over 51% of surveyed passengers expressing concerns about lengthy security checks and waiting times [6] - The increasing efficiency of high-speed rail services is influencing passenger choices, with many opting for trains over flights due to comparable total travel times [7][11] - The competition between civil aviation and high-speed rail is intensifying, particularly on key routes like the Beijing-Shanghai line, where high-speed rail continues to dominate in passenger numbers [11] Group 4 - In response to high-speed rail competition, Shanghai airports have introduced cross-airline voluntary transfer services for flights between Shanghai and Beijing [13] - The trend indicates a shift where civil aviation is learning from high-speed rail to enhance service and efficiency [13]

Core Insights - The summer travel season has seen a significant increase in passenger traffic at Yinchuan Hedong International Airport, with a total of 1.621 million passengers from July 1 to August 11, marking a year-on-year growth of 6.3% and 7.3% in July alone, surpassing the average growth rates of the civil aviation industry and the Northwest region [1][4]. Group 1: Passenger Traffic and Flight Operations - Yinchuan Airport has operated 11,700 flights during the summer travel period, indicating a robust demand for air travel [1]. - The airport's passenger volume in July reached a historical high, reflecting a strong recovery and growth in air travel demand [1]. Group 2: Regional Connectivity and Services - Yinchuan's geographical location allows it to connect to all major airports in China within a 3.5-hour flight, enhancing its role as a regional aviation hub [3]. - The integration of air and rail transport has facilitated 199,000 passengers, with out-of-province travelers increasing by 34.5% year-on-year, demonstrating the airport's growing appeal [4]. Group 3: New Routes and Marketing Initiatives - To cater to diverse travel needs, Yinchuan Airport has added 12 new routes to key cities and popular tourist destinations, while also increasing the frequency of 29 key routes [6]. - The airport has launched initiatives such as the "Ningxia Aviation Food Map" and upgraded its "Aviation Tourism Passport 2.0" to attract tourists from major source cities [6]. Group 4: Service Enhancements - Upgrades to self-service check-in and baggage handling systems have improved efficiency, reducing processing times by 15 seconds per bag and shortening average pre-processing times by 40 seconds [6]. - The airport has implemented smart matching for ride-hailing services, significantly reducing wait times for passengers and improving overall service quality [6]. Group 5: Future Outlook - With the return of students and ongoing high passenger volumes, Yinchuan Airport plans to continue optimizing its route layout and enhancing service quality to ensure a welcoming experience for travelers [7].

Core Viewpoint - HNA Group is enhancing its service offerings by transitioning from a simple transportation service to a comprehensive travel service, focusing on customer needs and preferences [2][3]. Group 1: Promotional Activities - HNA Group's airlines have launched various promotional activities centered around air travel to cater to the actual travel demands of passengers during the summer season [2]. - For example, Hainan Airlines is offering a 10% discount on hotel room rates for travelers flying into Beijing, provided they show their boarding pass and ID at the Marriott hotel [2]. - Hong Kong Airlines is running a flash ticket promotion for its Golden Pigeon Club members, offering a 50% cash voucher on the ticket price for future purchases after traveling on selected flights [2]. Group 2: Lucky Draw Event - The "Feifeile Lucky Night" cash draw event is a key innovative project by HNA Group, aimed at sharing the company's growth with consumers and promoting the aviation tourism economy [5]. - The event occurs every Tuesday, where passengers flying with any of the 11 designated airlines automatically qualify for the cash draw [5]. - There are 3,173 cash prizes available each week, including a grand prize of 48,888 yuan, with additional prizes of 5,000 yuan, 1,000 yuan, 200 yuan, and 50 yuan [5].

Core Points - Jiangxi Airlines organized Dragon Boat Festival themed activities at Nanchang Changbei International Airport and on flight RY8903 from Zhengzhou to Harbin to promote traditional Chinese culture and enhance passenger experience [1][4][7] Group 1: Airport Activities - At the airport lounge, Jiangxi Airlines staff prepared DIY activities such as "DIY printing of fans" and "tasting zongzi tea" to engage passengers in cultural experiences [1] - Passengers actively participated in making personalized hand-painted fans and enjoyed zongzi tea, adding a cultural touch to their journey [1] Group 2: In-Flight Activities - The in-flight activities commenced with a cultural knowledge quiz about the Dragon Boat Festival, covering topics from the historical tale of Qu Yuan to the customs of dragon boat racing [4] - Passengers enthusiastically participated in the quiz, with the crew rewarding correct answers with exquisite gifts, making the in-flight experience enjoyable and meaningful [4] Group 3: Special Gifts and Beverages - Each passenger received a colorful string bracelet symbolizing good fortune, reflecting the crew's sincere wishes for their well-being [6] - The crew served a special health drink made from chrysanthemum, known for its benefits to the liver and eyes, providing a refreshing experience during the flight [6] Group 4: Future Initiatives - Jiangxi Airlines aims to continue organizing meaningful and warm activities to enhance passenger experiences and promote traditional culture [7]