该行大堂经理迅速反应，上前安慰该客户，并明确表示一定会帮助她完成兑换。随后，大堂经理与柜台 工作人员快速联动，分工合作，高效完成了3000余枚硬币的清点和兑换工作。整个过程井然有序，客户 的担忧也随之烟消云散。 该行始终秉承"以客户为中心"的服务理念，用实际行动诠释了工商银行的责任与担当。此次事件不仅展 现了支行员工的专业素养和团队协作能力，也进一步提升了客户对工商银行的信任和满意度。未来，该 行将继续以优质的服务回馈社会，为客户提供更加便捷、贴心的金融服务。 客户对该行工作人员的高效服务和贴心关怀表示由衷的感谢。在等待兑换的过程中，网点工作人员还主 动向该客户普及了相关的金融知识，包括如何识别真假币、如何安全保管现金等实用内容。同时，工作 人员还向她介绍了当前银行的存款理财业务，帮助她更好地管理个人财务。该客户对网点的服务表示非 常感激，并连连称赞："没想到银行的服务这么贴心，真的解决了我的大问题！"该客户表示，这次经历 让她感受到了工行的专业和温暖，也更加坚定了她对工行的信任。 江南时报讯 近日，南通临江支行迎来了一位特殊的客户，客户因工作需要携带大量硬币来到网点，希 望能够兑换成纸币。陆女士是某超市的工 ...

在张先生情绪平复、表示理解后，大堂经理敏锐地捕捉到其消费活跃、线上支付频繁的特点，顺势切入 话题："张先生，看来您平时线上消费很多，非常注重支付便利性。其实我们银行有一款信用卡，权益 活动非常丰富，尤其适合您这样的网购达人，不仅有积分返现，在多家主流电商平台支付还有立减优 惠，并且拥有独立的账户和更高的安全额度，可以有效区分日常消费与高风险交易，避免类似情况影响 您主账户的使用。" 这番切中需求的介绍引起了张先生的浓厚兴趣。大堂经理见状，立即引协助其通过手机银行详细查阅了 信用卡的产品详情与最新活动，并现场解答了客户关于年费、账单日等疑问。最终，张先生欣然接受了 建议，当场成功申请并核发了一张信用卡，同时对大堂经理专业、周到的服务表示感谢，之前的怨气一 扫而空。 优质的服务与有效的营销并非对立，而是相辅相成。日常工作中，我们常常会遇到各种抱怨、不解，在 处理这类情况时，需始终保持良好的心态，通过耐心的讲解、良好的沟通、有效的互动与客户达成共 情。客户投诉既是服务改进的镜子，有时也隐藏着新的业务机会，我们需要从客户的语言表达、行为中 分析营销突破口，通过专业赋能，将"危机"转化为"契机"，实现服务与营销的无缝衔 ...

在工作人员的配合劝说下，客户最终接受了存款建议。离开时，王先生对网点的处理方式表示满意。与 此同时，大堂经理也妥善安抚了李女士，厅堂秩序恢复正常。 大堂经理、运营主管发现情况后，立即上前劝解，将双方隔开。运营主管将情绪更为激动的客户引导至 相对安静的理财室，耐心倾听其抱怨，大堂经理则安抚另一客户，为其递上茶水，并就等候不便致以歉 意。 业务繁忙时，厅堂间避免不了客户的抱怨，作为厅堂服务人员，要快速响应，针对不同客户的情绪状态 采取个性化的安抚策略，防止事态升级。要分工协作，通过团队联动做好应急处理，强化与客户的沟 通，挖掘并满足客户的深层金融需求，实现危机下优质服务的营销。 江南时报讯 一日业务高峰时段，工行南通港闸支行营业室客户等候区一客户因等候时间较长，显得焦 躁不安，其接听电话时音量过大，引起了邻座客户的不满。双方由言语摩擦迅速升级为激烈争吵，场面 一度混乱。 在理财室内，运营主管在倾听王先生倾诉的过程中，了解到其今日前来本意是办理一笔十万元到期存单 的转存业务，但因久候及争执，对网点服务深感失望，已决定取款后将资金转至他行。运营主管先对王 先生的感受表示充分理解，并诚恳解释了高峰时段客流增大的客观情况 ...

Core Insights - The article highlights the inspiring journey of Chang Zengbao, who transitioned from a middle school educator to the founder of a reputable international market research firm, demonstrating the power of perseverance and dedication to education and data integrity [1][2]. Group 1: Background and Foundation - Chang Zengbao spent decades in the education sector, honing skills such as keen observation, logical analysis, and a commitment to fairness, which later became the foundation for his entrepreneurial endeavors [2][3]. - After retirement, he identified a gap in the third-party satisfaction survey industry in China, which lacked standardized and professional services, prompting him to establish a specialized research institution [2][3]. Group 2: Business Development and Achievements - In 2003, Chang initiated the "China Automotive Brand Satisfaction Survey," becoming one of the first to explore this niche market, and founded Lianxin Tianxia in 2005 with a registered capital of 10 million yuan [3]. - The company has expanded its services beyond the automotive sector to finance, education, culture, and real estate, providing authoritative data support to over 200 Fortune 500 companies and government agencies [4]. - Lianxin Tianxia has received multiple awards, including the "20-Year Leadership Achievement Award in China's Satisfaction Survey Industry" and the "Model Award for Credibility in China's Market Research Industry" [4]. Group 3: Global Expansion and Innovation - Under Chang's leadership, the company established a global service network, expanding operations to 13 countries, including the USA, France, and Italy, and earning the title of "Global Benchmark Institution for Multilingual Survey Services" [4]. - The firm has embraced technological advancements, integrating AI algorithms and high-dimensional data modeling to enhance data quality assessment, winning the "Pioneer Award in Artificial Intelligence Data Application" [4]. Group 4: Commitment to Quality and Future Vision - Chang maintains a philosophy that "data creates value, and professionalism earns trust," which aligns with his educational background, and he emphasizes the importance of industry standardization [6]. - As Lianxin Tianxia celebrates its 20th anniversary, the company aims to deepen its global presence and focus on integrating AI and big data into its survey services, particularly in emerging fields like government governance and the digital economy [6].

Group 1 - The forum titled "2025 Boao Cultural Economic Development Forum" was successfully held, focusing on "Cultural Innovation and Future Aesthetics in the Digital Intelligence Era" [1] - Key figures such as Nobel laureate Mo Yan and media executive Yang Lan participated in the forum, highlighting its significance [1] - The forum featured three keynote speeches and two roundtable discussions, along with the launch of the "Aesthetic Without Boundaries and Future Life" research platform [1][3] Group 2 - The leaders of the organizing institutions emphasized that cultural prosperity is a crucial indicator of Chinese-style modernization, and the goal of digital technology in culture is to ensure that cultural benefits are shared by all [2] - The Fudan University National Cultural Innovation Research Center celebrated its 10th anniversary, having achieved significant accomplishments in cultural research and international collaboration [2] - The center has won four major national social science projects and has established international exchange relationships with over twenty renowned cultural institutions [2] Group 3 - Professor Meng Jian from Fudan University discussed the importance of "innovative culture" in supporting the continuous development of Chinese-style modernization [3] - The "Aesthetic Without Boundaries" research platform aims to balance technological innovation with humanistic care, facilitating communication in aesthetic experiences [3][4] - A roundtable discussion on "How Digital Technology Reshapes Life Scenes" emphasized the integration of aesthetics with daily life and technology [4]

Core Viewpoint - The central region of China plays a crucial strategic role in the national development framework, and financial leasing companies are becoming significant forces in supporting the development of the real economy in this area [1] Group 1: Financial Support and Strategy - Xingye Financial Leasing responds to the national strategy for accelerating the rise of the central region by providing nearly 10 billion yuan in funding support by 2025 [1] - The company focuses on regional strategies and supports key industrial sectors, increasing financial support for equipment manufacturing, information technology, new energy, and new materials [1] Group 2: Green Leasing and Carbon Neutrality - The company emphasizes green leasing to support the "dual carbon" strategy, particularly in the construction of wind and solar power plants in the central region [1] - It provides comprehensive financial services for clean energy projects, from equipment procurement to plant operation, and supports industrial enterprises in energy-saving and environmental protection technology upgrades [1] Group 3: Solutions for Financing Challenges - The company promotes direct leasing to help small and medium-sized enterprises and startup tech companies in the central region overcome financing difficulties due to their "light asset and lack of collateral" characteristics [1] - It utilizes sale-leaseback arrangements to help enterprises activate existing assets and alleviate financial pressure [1] Group 4: Future Commitment - The company plans to continue deepening its engagement in the central region, offering more professional services and innovative models to contribute to the region's accelerated rise [2]

"我们不只是做简单的资源统计，更是要讲好靖江特色的'小而美'故事。"项目负责人介绍，调查工作创 新性地构建了"古渡承史—大桥连今"的时空轴线，通过"天地图"应用平台，让用户可以直观感受滨江区 域从历史走向现代的发展脉络。 一江碧水穿城而过，一艘航船承载记忆——在长江之畔的靖江，"一江一渡一船"正从历史深处走来，焕 发出崭新的时代光彩。这一成果，源于靖江市正在推进的区域特色自然和人文资源调查国家级试点工 作。 作为试点工作的主要实施单位，靖江市自然资源和规划局聚焦滨江风光带"临江、红色、产业"三大特 质，联合专业机构与高校团队，对区域资源进行了系统性梳理。通过量化41项核心指标、创新拓展47项 特色指标，构建起标准基础图库，编制完成46幅专题图件，首次实现了对区域文化资源的"全景式测 绘"。 这项调查工作不仅停留在"摸清家底"阶段，更在成果转化上做出了积极探索。通过对非遗保护、红色文 化空间优化等专题研究，形成的前瞻性分析报告已为城市更新、文化保护传承提供了重要参考。调查中 发现的"临江、红色、产业"三大特质，正转化为推动滨江区域高质量发展的实际动能。 目前，靖江市自然资源和规划局正与长江文化客厅、文旅部门积极 ...

Core Insights - The article highlights the efficiency of the credit approval process at Sihong Rural Commercial Bank, particularly for small and micro enterprises facing urgent funding needs due to large orders [1][2] - The bank has implemented a national platform for sharing credit information, which significantly reduces the time required for credit assessments and approvals [2] Group 1: Credit Approval Process - A small clothing processing enterprise was able to secure a credit loan of 1.2 million yuan within three working days, thanks to the streamlined credit approval process [1] - The traditional credit approval process was characterized by cumbersome documentation and lengthy due diligence periods, which posed challenges for businesses needing quick funding [1] - The bank's customer manager utilized the national platform to access various data points, including financial flows and past credit records, to expedite the evaluation process [1] Group 2: Platform Implementation and Impact - Since the beginning of the year, Sihong Rural Commercial Bank has focused on addressing issues such as information asymmetry and long due diligence cycles in the credit approval process for small and micro enterprises [2] - The bank has successfully queried enterprise financial flows 368 times through the platform, facilitating a total of 327 million yuan in credit for businesses [2] - The platform allows for a comprehensive and precise understanding of a company's operational and credit status, thereby enhancing the efficiency of the credit approval process [2]

Core Insights - The seminar focused on the integration of synthetic biology and modern animal husbandry in Pingliang, aiming to establish a model for high-quality livestock industry in the western region of China [1] Group 1: Event Overview - The seminar was held on December 8, organized by various agricultural and scientific institutions from Tianjin and Pingliang, with over 50 participants including experts and local practitioners [1] - The event aimed to deepen technological cooperation between Tianjin and Gansu, emphasizing the collaborative model of "technology research in Tianjin, application in Pingliang" [1] Group 2: Key Presentations - Chen Jiexin, Vice President of Pingliang Agricultural Science Institute, highlighted synthetic biology as a core engine for agricultural modernization and industry upgrading, viewing the seminar as a valuable opportunity for collaboration [2] - Dr. Ma Yi, Chief Expert of Tianjin Dairy (Meat Sheep) Industry Technology System Innovation Team, discussed the importance of technological innovation in the livestock industry and proposed specific suggestions for integrating key technologies [2] - Zhang Xiaoli, Deputy General Manager of Baikui Rui (Tianjin) Biotechnology, presented on the applications of synthetic biology in agriculture, emphasizing its role in producing functional proteins and probiotics, and reducing antibiotic use [2] Group 3: Industry Perspectives - Zhang Tianti, Chairman of Auchan Yuan Intelligent Equipment Co., Ltd., discussed the potential of synthetic biology to cultivate nutrient-enhanced super crops and promote high-end health products through biomanufacturing [3] - The seminar included interactive discussions where local technicians engaged with experts on technology adaptability and the transformation of scientific achievements [3] - The event was seen as a model for technological empowerment in agriculture, promoting collaboration between eastern and western regions of China [3]

Core Insights - The 2025 Health Technology and Science Popularization Conference focused on the theme "AI Leading a New Era of Health Science Popularization," bringing together experts and practitioners to discuss the integration of AI technology in health education and chronic disease management [1] Group 1: Company Overview - Fangzhou Yunkang has been deeply engaged in the chronic disease management sector, aiming to enhance patients' self-management capabilities and quality of life through technological means [2] - The company launched the chronic disease management health science popularization platform "Fangzhou Yiliao" in 2021, which aims to shift patients from a "passive understanding" to "active management" of their health [2] - The platform has served over 25 million users, with a total exposure of science popularization content exceeding 1.2 billion times and has produced over 30,000 compliant science popularization articles [2] Group 2: Technological Innovation - Fangzhou Yiliao completed an "AI + H2H" technology upgrade in 2025, integrating AI deeply into the health science popularization process to address common patient challenges [3] - The platform utilizes a self-developed large model to simplify complex medical concepts and enhance user engagement through a "full-scene human-machine collaboration" model [3] - Recent campaigns, such as "AI + Psoriasis Management" and "AI + Diabetes Management," have significantly increased content dissemination efficiency, attracting over one million viewers [3] Group 3: Content Integrity and Future Outlook - Fangzhou Yiliao maintains a rigorous content verification process, incorporating a four-tier safeguard mechanism to ensure the accuracy and reliability of health science content [4] - The recognition of Fangzhou Yiliao as the "Best Innovative Work" highlights the industry's acknowledgment of its AI-driven science popularization efforts [4] - The company aims to continue integrating chronic disease management practices with AI technology to enhance the reach and effectiveness of health education, contributing to the "Healthy China 2030" initiative [4]