活动期间，兴业银行乌鲁木齐分行与企业深入沟通，派出专业财富顾问团队，针对职工不同金融需求和 疑问，提供专业金融知识解读，内容清晰易懂、贴近民生。 活动通过一对一讲解、互动问答等多种形式展开，现场气氛热烈，企业员工纷纷就自身关心的金融问题 与工作人员交流。 "平时工作忙，很少有时间去网点详细咨询，有一些金融知识和业务办理流程不太了解，线上服务虽然 方便，但还是有些疑问搞不明白，兴业银行能有这样的上门服务，帮我们解决问题，特别贴心！"一位 参与活动的企业员工表示。此次活动不仅为企业员工提供了面对面、零距离的金融服务，也进一步体现 了兴业银行乌鲁木齐分行主动回应群众需求的服务理念。 近年来，兴业银行乌鲁木齐分行持续拓宽服务渠道和服务模式，从迎接群众来网点到主动靠前送服务， 从企业金融服务到职工金融需求，致力于打造"一站式"便民金融服务窗口。持续开展的金融服务入企、 入社区等活动，让金融服务更加普惠、温暖、可及，真正实现金融为民、金融惠民。（于倩） 转自：新华财经 为积极践行金融服务为民宗旨，将优质、便捷的金融服务延伸至企业和职工身边。近日，兴业银行乌鲁 木齐分行走进多家企业，将营业网点"前移"，开展"金融服务入企" ...

转自：新华财经 一张看似普通的社保卡，却是连接城市服务与百姓生活的温情纽带。日前，青岛市"社会保障卡惠民服 务季"活动启动。该活动由青岛市人社局、市民政局等多部门联合主办，邮储银行青岛分行承办。当金 融服务走进街巷、融入文化、贴近民生，一场关于"惠民"的生动实践悄然展开。 服务沉下去 民心暖起来 "社会保障卡，绝不仅是一张卡片，它是衔接政府公共服务与百姓金融生活的关键枢纽。"邮储银行青岛 分行相关负责人说。该行秉持"普惠城乡、惠泽民生"初心，以国有大行担当践行社保"一卡通"政策的扎 实行动。而这份担当，首先体现在让服务"沉"到市民触手可及的地方。 活动中，"社保卡爱情主题邮局"正式亮相。这并非简单挂牌，而是一次集"社保服务+邮政功能+文化体 验"于一体的跨界融合创新。 "社保卡爱情主题邮局"坐落于青岛百年风貌的大鲍岛街区，内部空间被巧妙分割，一侧是功能清晰 的"人社服务专区"，一侧是浪漫满溢的"爱情文化体验区"。社保的坚实可靠与爱情的永恒承诺，在此产 生了奇妙的共鸣。 作为"社会保障卡惠民服务季"的重要组成部分，第三届社保卡艺术节也同步启动。邮储银行青岛分行线 上线下联动，策划落地了多场活动。在"云端"，通过 ...

指尖惠民，精准服务有力度。网点坚持常态化走访商户与小微企业，建立需求清单、实现精准对接。在 网点多次向老年客户普及反诈与理财常识。客户陈阿姨对于理财和保险存在疑虑，客户经理询问得知以 后，耐心讲解产品的风险与收益，并推荐适配的金融产品。网点让金融资源流向最需要的地方，用指尖 力量扛起惠民担当。 金融为民无小事，点滴服务见初心。作为基层网点，我们以指尖护弱、指尖便民、指尖惠民的实践，把 每件小事办实、每次服务做好，用更有温度、效率与力度的金融服务，书写惠民新篇章。 指尖便民，高效服务有速度。针对客户对便捷服务的需求，网点进一步优化流程、创新模式。引导客户 通过手机银行办理高频业务，设置智能服务专区，专人指导自助终端使用，实现多数业务快速办。同时 精简材料、优化审批，批量业务一站式办理，大幅缩短等待时间。个体户刘女士对此深有感触："以前 办业务要留半天时间排队，现在还有远程在线服务，几分钟就能搞定转账，太方便了！"网点用技术赋 能服务，让数据多跑路，群众少跑腿，用指尖便捷回应民生需求。 金融服务的温度，藏在网点的每一次微笑里，融在指尖传递的每一份便捷中。基层网点作为金融服 务"最后一公里"，始终坚持以群众需求为导 ...

Core Insights - In 2025, Agricultural Bank of China and China UnionPay launched a campaign to boost county-level consumption, introducing ten initiatives aimed at enhancing consumer benefits [1] - The "Agricultural Bank Life" app is gaining popularity, providing users with various discounts and promotions, significantly enhancing local consumer engagement [1] - The "Hui Xiang Xiao Xiang" platform in Hunan Province has attracted over 100,000 participants, driving credit card consumption to 730 million yuan by the end of August [1] Group 1 - The campaign focuses on upgrading consumption in county areas and promoting economic circulation between urban and rural areas [1] - The app features a range of discounts, including a 50% discount on member days at various local businesses [1] - The platform's activities include a combination of online and offline promotions, enhancing the shopping experience in local cultural and tourism districts [1] Group 2 - The "installment discounts + rebate discounts + consumption subsidies" strategy has led to increased foot traffic in local appliance stores, particularly for old-for-new exchanges [2] - The city of Changde is leveraging financial benefits to create unique consumer landmarks, enhancing digital operations and multi-channel marketing [2] - Innovative financial practices are being employed to support the development of a new consumption ecosystem in county and urban areas [2]

Core Viewpoint - The collaboration between CITIC Bank Nanjing Branch, Nanjing Highway Group, and China UnionPay aims to enhance the travel experience for car owners during the National Day holiday through a promotional discount campaign [1][2]. Group 1: Promotional Activity Details - The campaign titled "'Happy Journey, Instant Discount'" officially started on October 1 and will last until December 31, 2025 [1]. - Car owners can enjoy a discount of "randomly reducing 1-5 yuan for every 5 yuan spent" when using UnionPay QR codes at designated highway toll stations and service area merchants [1]. - Users can participate in the discount program by binding their CITIC Bank Nanjing Branch UnionPay debit card to the CITIC Bank APP or Cloud Flash Payment APP [1]. Group 2: User Participation and Benefits - Each user can enjoy one discount per day, with a maximum of four discounts per month, ensuring accessibility for daily commuters and holiday travelers [1]. - The daily discount quota is limited to 1,000, available on a first-come, first-served basis, encouraging early participation for planned trips [1]. Group 3: Company Commitment and Collaboration - CITIC Bank Nanjing Branch emphasizes its commitment to integrating financial services into daily life through innovative partnerships and scenario integration [2]. - Nanjing Highway Group aims to enhance service experiences during peak travel times, ensuring that drivers feel warmth and convenience on their journeys [2].

Core Viewpoint - The article highlights the commitment of Ping An Life Insurance's Jining branch to providing compassionate services to elderly clients, exemplifying the company's dedication to financial inclusivity and customer care [1] Group 1: Customer Service Initiatives - Ping An Life Insurance provided tailored assistance to an elderly client, Ms. Zhang, who faced challenges due to her age and mobility issues, ensuring she received prompt service through a dedicated "green channel" [1] - The company utilized a wheelchair and assigned staff to escort Ms. Zhang, completing her business in just 15 minutes, demonstrating efficiency and empathy in service delivery [1] Group 2: Financial Education and Fraud Prevention - During the service, Ms. Zhang expressed interest in withdrawing her policy for high-yield investments, prompting staff to conduct on-the-spot financial education regarding recent pension fraud cases [1] - The staff emphasized the importance of maintaining her policy for long-term security and provided her with anti-fraud materials, ultimately helping her avoid a potential scam [1] Group 3: Future Commitments - The company plans to continue enhancing services for the elderly and strengthen fraud prevention efforts, aiming to create a safe and trustworthy financial environment for all clients [1]

Core Viewpoint - The efficiency and quality of coin exchange services provided by banks reflect the commitment to financial inclusion and the implementation of financial policies that benefit the public, even in an era dominated by digital payments [2]. Group 1: Service Efficiency - A merchant at a market exchanged a large amount of coins accumulated over six months, demonstrating the necessity of coin exchange services in daily life [2]. - The bank staff efficiently processed nearly a thousand ten-cent coins in just half an hour, showcasing the effectiveness of the service [2]. Group 2: Customer Experience - The customer expressed gratitude for the quick service, highlighting the positive impact of efficient coin exchange on customer satisfaction [2]. - The bank's approach to handling customer concerns with patience and accuracy reinforces the importance of quality service in financial institutions [2]. Group 3: Commitment to Community - Jiangnan Rural Commercial Bank's Lihe branch emphasizes its responsibility towards community welfare through attentive service and efficient operations [2]. - The branch plans to standardize its service experience to ensure consistent and high-quality financial services for the community [2].

Core Viewpoint - Agricultural Bank of China (ABC) is actively providing on-site banking services to migrant workers, addressing their financial needs and enhancing their access to banking facilities in remote areas [1] Group 1: Service Initiative - ABC's East City Yijia branch initiated a door-to-door service to help migrant workers open salary accounts, overcoming transportation barriers [1] - The branch staff recognized that many workers had not opened accounts due to the inconvenience of traveling to bank locations, which affected salary payments and posed security risks with cash handling [1] Group 2: Community Engagement - The staff from ABC traveled over an hour to the construction site, setting up a temporary service desk to assist workers with account opening and mobile banking education [1] - Over the course of one day, the team successfully opened salary accounts for over a hundred workers and provided them with anti-fraud knowledge [1] Group 3: Commitment to Financial Inclusion - ABC emphasizes the importance of safeguarding the financial rights of migrant workers, recognizing them as a vital part of urban development [1]

Core Viewpoint - China Life Insurance Beijing Branch is committed to implementing the central government's decisions, focusing on providing financial services that benefit the public, and enhancing customer experience through a comprehensive service system. Service Channels - The company has developed a comprehensive service system that integrates online and offline channels, allowing customers to access services easily through various platforms, including the China Life Insurance APP and 17 physical service outlets [2]. Online Services - The China Life Insurance APP enables customers to handle most service requests online, providing a flexible and diverse range of financial insurance services. In 2024, over 860,000 services were provided through the APP, and the 95519 customer service hotline served 437,000 customers [3]. Claims Service - The claims service has been optimized to ensure quick and warm responses, with 848,800 claims processed in 2024 and a payout amounting to 1.185 billion yuan, achieving a claim approval rate of 99.81% [4]. Intelligent Services - The company has expanded its customer contact points to include intelligent voice navigation, online customer service robots, and electronic follow-ups, enhancing personalized service through multiple channels [5]. Value-Added Services - A new "butler-style service system" for VIP clients has been introduced, featuring four dedicated butlers focusing on health, lifestyle, legal, and insurance services, creating a comprehensive service ecosystem [6]. Elderly Services - The company has established a dedicated 95519 hotline for elderly clients and offers priority and considerate services at physical locations, including special facilities and services for seniors [7]. Consumer Rights Protection - Consumer rights protection is integrated into all operational processes, achieving a top-level rating in consumer protection evaluations in 2024, with nearly 300 educational activities reaching over 4 million consumers [8]. Service Experience - The company has set up 13 demonstration outlets and implemented 10 warm-hearted services to enhance customer satisfaction, achieving a 99.99% approval rate and ranking first in third-party service evaluations [9][10].

Group 1 - The core viewpoint emphasizes the importance of finance as the lifeblood of the national economy and its critical role in modern economic development, highlighting the need for Beijing to contribute significantly to the construction of a financial powerhouse in the new era [1][5][8] - The Beijing Municipal Government is committed to enhancing the financial service mechanisms to create a market-oriented, law-based, convenient, and international business environment, leveraging technological advantages such as big data, blockchain, and artificial intelligence [5][6][8] - The focus is on improving financial services for the capital's development, including optimizing funding guarantees, fostering long-term capital for emerging industries, and enhancing financing services for the real economy [6][9] Group 2 - The meeting included participation from over a hundred domestic and foreign financial institutions, indicating strong collaboration between central financial management departments and local entities [5][10] - The Beijing Stock Exchange is being reformed to better serve innovative small and medium-sized enterprises, with an emphasis on expanding and improving the quality of listed companies [3][5] - The central financial authorities are committed to supporting Beijing's role as a national financial management center, enhancing its functions, and promoting high-quality economic and financial development [8][9][10]