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扎根上海,“魂”在海派:上海航空迎来成立四十周年
《中国民航报》、中国民航网 记者钱擘 报道:12月30日,以"鹤韵申城 展翅远航"为主题的上海航空成 立四十周年庆祝活动暨品牌发布会在上海举行,各界嘉宾齐聚一堂,共同回顾上航四十年的发展历程, 并见证全新品牌形象与服务理念的发布。 此次活动通过图片展、制服秀、舞台剧和空地联动庆生等方式,回顾上航四十年的历程,活动期间所发 布的上航品牌升级举措,涵盖了服务、视觉与体验等多个维度—— 庆祝活动现场的上航历代制服秀 目前,上航机队规模已达88架飞机,由波音787-9和波音737机型组成,航线网络通达国内外80多个城 市,年承运旅客超1550万人次,已成为展示上海城市形象的重要"空中名片"。 四十年来,上航始终坚持"安全第一",构建了完善的安全管理体系,培育了"三责四心"的企业安全文 化,保持了40年安全飞行记录。作为责任企业,上航在抗震救灾、服务重大国际赛事、保障世博会以及 进博会等重要运输中挺身而出,用实际行动诠释服务社会的责任和担当。 上航成立初期,使用二手波音 707 客机开航起步 上航在国内首家开通 " 上海 — 马赛 " ,连接中法两国的姐妹城市、 " 国歌之城 " (本文图片均由东航提 供) 面向未来, ...
新海航乌鲁木齐航空首架C909飞机首航仪式盛大举行
Core Viewpoint - The successful inaugural flight of the domestically produced C909 aircraft by Urumqi Airlines marks a significant milestone in promoting the commercialization of domestic civil aviation and enhancing connectivity along the Silk Road Economic Belt [1][5]. Group 1: Inaugural Flight Ceremony - The inaugural flight ceremony took place at Urumqi Tianshan International Airport, celebrating the entry of the first C909 aircraft into commercial operation [1]. - The event featured cultural performances that highlighted Xinjiang's diverse culture, symbolizing the integration of domestic aviation with international standards [3]. - Key leaders participated in a symbolic activation of the flight journey, marking the transition to a dual fleet operation of Boeing and Chinese-made aircraft [3]. Group 2: Strategic Significance - The chairman of Urumqi Airlines emphasized that the C909's successful operation represents a new starting point for domestic aircraft along the Silk Road and a significant step in supporting China's Belt and Road Initiative [5]. - The introduction of the C909 aircraft is seen as a crucial measure for empowering development in border areas with domestically produced high-end equipment [5]. - The addition of the C909 is expected to optimize fleet structure and operational efficiency, serving as a "flying business card" and a vital "air bridge" for enhancing regional connectivity [5]. Group 3: Flight Operations and Customer Experience - The inaugural flight operated on the route from Urumqi to Karamay and Hotan, enhancing travel convenience across northern and southern Xinjiang [7]. - Urumqi Airlines provided a dedicated check-in counter and special commemorative boarding passes for passengers, creating a unique experience for those on the inaugural flight [7]. Group 4: Future Outlook - Urumqi Airlines plans to leverage the C909's inaugural flight as a starting point to deepen its presence in the regional aviation market, integrating "aviation + tourism" models [9]. - The company aims to develop more routes connecting unique tourism resources, positioning the C909 fleet as a key link for cultural exchange and economic cooperation in Xinjiang [9].
突发冻雾致航班变动,东航聚力促解锁归途
Group 1 - The article highlights a situation where a passenger's flight from Wuxi to Urumqi was canceled due to severe weather conditions, specifically freezing fog in Urumqi, leading to urgent travel needs for the passenger [1][3] - Eastern Airlines' Shanxi branch demonstrated quick response capabilities by assessing flight network arrangements and coordinating a customized transfer plan via Shanghai for the affected passenger, ensuring a smooth connection [3] - The emergency response involved not only the passenger but also over ten other travelers affected by the flight cancellation, showcasing the airline's ability to manage multiple travel needs effectively [3] Group 2 - The ground service team of Eastern Airlines in Shanxi activated an emergency response plan promptly, addressing various travel demands and ensuring all affected passengers were rebooked efficiently [3] - The airline provided accommodations and meals for passengers who chose to reschedule their flights for the next day, ensuring their basic needs were met during the delay [3] - This incident exemplified Eastern Airlines' commitment to high-quality service and rapid response in emergencies, reflecting the core values of their "Four Precision Services" philosophy [3]
20面锦旗+75封感谢信+228次表扬:内蒙古空港贵宾服务公司的服务方程式
Core Viewpoint - Inner Mongolia Airport VIP Service Company has received numerous accolades and recognition for its high-quality service, reflecting its commitment to supporting local development, airlines, and travelers [1][3][13] Group 1: Service to Local Development - The company plays a crucial role in showcasing Inner Mongolia's openness and has continuously optimized its service processes to support local economic development [3][13] - In 2025, the company successfully provided service support for major events such as the National Two Sessions and the China-Mongolia Expo, receiving widespread praise for its professionalism [3][4] Group 2: Service to Airlines - The company has received 12 awards, including thank-you letters and partnership trophies from various airlines, highlighting its commitment to airline service [4] - It serves as a bridge between travelers and 39 airlines, continuously improving service processes and establishing close cooperation with airlines [4][5] Group 3: Service to Travelers - The company has demonstrated its dedication to traveler care through various instances of assistance, such as helping elderly passengers during flight delays and providing comfort to injured travelers [6][9][10][11] - It has implemented thoughtful initiatives, such as offering diverse meal options and enhancing the library's collection to enrich the travel experience [5][10] Group 4: Future Commitment - The company aims to uphold its service philosophy of "best service, utmost sincerity" and will continue to explore new service areas to enhance service quality [13]
内蒙古空港贵宾服务公司升级“能量站”撬动员工幸福感
Core Viewpoint - The Inner Mongolia Airport VIP Service Company has upgraded its employee activity room into a multifunctional "energy supply station," focusing on employee needs and enhancing workplace comfort and health [1][5]. Group 1: Facility Upgrades - The upgraded facility features a variety of beverages, including capsule coffee and health teas, catering to employees' preferences for quality drinks [1]. - The coffee area includes a fully automatic capsule coffee machine and an ice maker, offering multiple coffee flavors and health-oriented tea options [1][2]. Group 2: Health and Wellness Features - The energy supply station has added a medical kit, electronic blood pressure monitor, and a garment steamer to address health and appearance management needs [2][4]. - Employees can now monitor their blood pressure conveniently, which has been positively received, especially by those concerned about health issues [2]. Group 3: Employee Engagement and Feedback - The daily usage of the activity room has increased by 40% since the upgrades, indicating its popularity among employees [5]. - Employees report feeling valued and motivated due to the company's attention to detail in enhancing their work environment [5].
内蒙古空港贵宾服务公司工会“点单式”服务 让温暖“按需抵达”
Group 1 - The core idea of the article is that the Inner Mongolia Airport VIP Service Company Union has implemented a "point-order" service model to provide customized "warmth gift packages" to employees, reflecting the company's humanistic care for its staff [1][5]. - The union collected employee feedback through online surveys and offline discussions, identifying key concerns such as warmth, practicality, portability, and safety, which guided the selection of items for the gift package [2][5]. - The "point-order" service model has been in use for three consecutive years, evolving from a standard offering to personalized customization, resulting in a high employee satisfaction rate of 99.4% in the annual survey [5][6]. Group 2 - Each item in the warmth gift package is designed with care, including a thick scarf, a 500ml stainless steel thermos, a microwave-safe lunch box, and long-lasting warm patches, all selected for their practicality and safety [7][8]. - The company has made systematic upgrades to its care services, including the establishment of fitness rooms, improvement of rest areas, and the creation of energy supply stations, which collectively enhance the overall employee experience [9]. - The initiative not only provides seasonal warmth but also fosters a sense of community and belonging among employees, transforming care into tangible warmth and happiness [9].
青岛机场推出行李“门到门”服务潍坊旅客率先体验“空手出行”
《中国民航报》、中国民航网 记者许晓泓 通讯员段会臻 报道:近日,青岛机场推出往返潍坊的行 李"门到门"服务,旅客全程无需自行携带或办理托运,即可享受"解放双手、轻松乘机"的"零负担"出行 体验。该服务覆盖潍坊高新区、潍城区、奎文区、坊子区等区域,是青岛机场服务"青潍一体化"发展、 促进两地交通互联互通的又一便民举措。 旅客扫码进入微信小程序选择相应服务产品,填写个人信息、阅读并确认产品规则,即可进行下 单。"港到门"服务须在航班计划落地前下单,每日服务时段为10时-20时,航班落地后工作人员将提取 行李配送至指定地点;"门到港"服务须在航班计划起飞10小时前下单,每日服务时段为5时-17时,下单 后配送人员将在1小时内上门收取行李。 "以前带着孩子和行李,从机场到家的路程特别折腾。现在行李直接送到家,我们下飞机就能轻松回 家,太方便了!"计划体验该服务的潍坊旅客王女士感慨道。这项服务尤其适合家庭旅客、商务出行及 行李较多的乘客,有效减轻出行负担。 行李"门到门"服务的推出,是青岛机场持续优化旅客服务保障、延伸航空出行服务链条的具体实践,也 是其积极融入胶东经济圈综合交通体系、推动"青潍一体化"发展的重要举措 ...
民航浙江空管分局工会经审工作探索转型新路径
当前,分局工会经审工作依托财务人员、纪检干部、业务骨干的专业组合,构建起立体监督格局,但实 践中仍存在工作呈现片段化、滞后性特征。面对新时代工会工作要求与职工群众期盼,分局明确经审工 作转型核心,将风险防控与绩效提升深度融合。为确保转型落地,分局从理念、机制、方法、能力四个 层面精准发力。深化"监督即服务、制约即促进"共识,建立经审工作与重点计划同步谋划机制,引入效 益分析、风险评估等现代工具,加强政策法规学习与跨单位业务交流,全面提升经审队伍专业能力。 此次转型是分局工会经审工作自我完善的重要举措,未来将以匠心深耕实践,推动经审工作为保障空管 安全运行、服务职工美好生活贡献坚实力量。(编辑:贾昊天 校对:许浩存 审核:程凌) 《中国民航报》、中国民航网 记者赵瑜 通讯员王露剑 报道:近日,浙江空管分局组织工会经审工作专 题培训,锚定"从传统监督向现代治理型监督转型"目标,为经审工作重新定位、系统谋划,推动工会经 费管理从"合规保障"迈向"价值创造"。 ...
江西监管局成功举办江西辖区中小机场管制岗位技能竞赛
《中国民航报》、中国民航网 记者胡夕姮 通讯员骆雅莉 报道:12月22日至24日,由民航江西监管局主 办、江西机场集团和江西空管分局共同承办的江西辖区中小机场管制岗位技能竞赛圆满落幕。 此次竞赛以"以赛促学、精进技能、保障空管安全"为主题,通过围绕机场管制岗位实际,科学设置理论 考核、程序管制模拟机实操、能力测试和空管安全文化主题演讲四个竞赛模块,全面、客观的验证参赛 选手的业务能力水平,检验辖区各中小机场管制队伍业务能力和安全素养。 闭幕式上,监管局分管领导向此次竞赛的圆满举办表示了祝贺,并对本次竞赛成效予以充分肯定,指出 中小机场是民航空管安全的重要基石,监管局始终心系基层管制队伍成长,此次竞赛是精准对接需求的 创新实践,既检验了帮扶成效、搭建了互学共进平台,对提升辖区空管安全保障能力意义重大。同时分 管局领导对2025年度空管能力帮扶提升工作进行系统回顾,并对2026年工作作出部署,强调下一阶段要 更加聚焦"人"的核心要素,持续抓实抓细空管人员的能力建设与作风建设,为江西民航安全运行筑牢根 基。 下一步,江西监管局将以此次竞赛为契机,认真总结经验做法,持续深化帮扶机制,完善空管人员能力 建设和培训管理, ...
民航华东局督导京津冀至成渝地区主轴一期空域调整工作
在此基础上,华东局组织各监管单位采取多种方式,围绕飞行专业涉及的人员培训、运行风险防控和飞 行检查等三个方面,以及航务专业涉及的运行宣贯、飞行计划、导航数据库、运行监控保障和跨部门协 调等五个方面开展专项检查,确保各单位落实好主体责任。 12月24日至25日,合格证办公室和监管局航务处按照《切换日运行督导工作单》赴各运输航司AOC开 展现场督导。重点关注并检查了导航数据库和航空资料、运行飞行计划与FPL、运行切换应急预案、协 助飞行员航前准备、运行监控重点、值班值守安排等内容。山东监管局对山东航早出港航班签派放行和 飞行前准备工作进行检查,确保空域切换工作实现"一班一策";厦门监管局组织厦航相关部门成立跨科 室小组,开展联合风险评估,排查识别9项危险源并制定相应控制措施;江苏监管局对东航江苏公司、 京东货航开展专项检查,重点核查培训宣贯、运控保障、导航数据库更新等方面内容,督导公司梳理航 路调整、强化导航校验与人员培训,确保一线岗位人员全面掌握空域调整风险要点及相关保障方案。 《中国民航报》、中国民航网 记者胡夕姮 通讯员段梦佳 报道:12月25日,京津冀至成渝地区主轴一期 空域调整方案正式运行。民航华东局针 ...