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三大运营商统一外呼号码
财联社· 2025-08-01 02:09
Core Viewpoint - The three major telecommunications companies in China have collectively announced standardized measures for telephone marketing to address consumer complaints regarding false advertising and inducement to consume [1][2]. Group 1: Standardized Marketing Measures - The official outbound marketing numbers for the three telecommunications companies are: China Telecom 10001, China Mobile 10085, and China Unicom 10016. Any calls from other numbers should be considered unofficial [1]. - If a user explicitly refuses a marketing offer, the companies are prohibited from making further calls to that user [1]. - Marketing calls must provide comprehensive and accurate information, avoiding false advertising and ensuring transparency regarding pricing, applicable scenarios, validity periods, and restrictive conditions [1]. Group 2: Compliance and User Consent - All outbound marketing calls must be recorded and undergo full review to ensure compliance with strict quality standards [1]. - After obtaining user consent, staff must send a confirmation SMS detailing necessary information about the service being offered. The service will only be processed after the user replies to confirm via SMS [1]. - Upon successful processing of the service, a notification SMS will be sent to the user promptly [1].
电信移动联通统一外呼营销号码为10001、10085、10016
Xin Jing Bao· 2025-08-01 02:08
【#3家基础电信企业统一外呼营销号码#】#电信移动联通发布规范电话营销举措#据央视新闻消息,不 少消费者都接到过各种营销电话,有的营销电话还是用普通电话号码打过来的,让人防不胜防。为落 实"信息通信暖心服务实事",解决用户反映突出的通信业务电话营销虚假宣传、诱导消费等问题,三家 基础电信企业今天集体发布规范电话营销举措,统一外呼营销号码。 三家基础电信企业统一外呼号码 规范电话营销 央视新闻客户端 | 2025-08-01 09:21:11 浏览量551929 不少消费者都接到过各种营销电话,有的营销电话还是用普通电话 号码打过来的,让人防不胜防。为落实"信息通信暖心服务实事",解 决用户反映突出的通信业务电话营销虚假宣传、诱导消费等问题, 三家基础电信企业今天集体发布规范电话营销举措,统一外呼营销 号码。 三家基础电信企业唯一官方外呼营销号码分别是:中国电信10001、中国移动10085、中国联通10016。 如果接到其他号码要你办卡办套餐,可以肯定不是正规渠道。 三家基础电信企业要求,如果用户明确拒绝电话营销的业务,就不能再继续呼叫打扰用户;电话营销必 须全面准确介绍营销内容,不虚假宣传、诱导消费,不隐瞒 ...
三家基础电信企业唯一官方外呼营销号码:中国电信10001、中国移动10085、中国联通10016
Xin Jing Bao· 2025-08-01 01:55
据央视新闻8月1日消息,不少消费者都接到过各种营销电话,有的营销电话还是用普通电话号码打过来 的,让人防不胜防。为落实"信息通信暖心服务实事",解决用户反映突出的通信业务电话营销虚假宣 传、诱导消费等问题,三家基础电信企业今天集体发布规范电话营销举措,统一外呼营销号码。 在这里提醒用户认清企业官方外呼营销号码,不要通过任何非官方号码办理业务,不要向任何人提供验 证码。三家电信企业的客服热线分别是:中国电信10000、中国移动10086、中国联通10010。 三家基础电信企业要求,如果用户明确拒绝电话营销的业务,就不能再继续呼叫打扰用户;电话营销必 须全面准确介绍营销内容,不虚假宣传、诱导消费,不隐瞒资费标准、适用场景、有效期限、限制性条 件等关键信息,所有向用户推介的资费方案都要在网络营业厅和官方App公示。 外呼营销要全程录音、全量复查,以严格标准实施全流程质检,确保诚信合规、清晰透明。征得用户同 意后,工作人员要向用户发送请求业务办理确认短信,说明业务必要信息,用户短信回复确认后办理业 务。办理成功后,要及时发送告知短信。 编辑 辛婧 来源 央视新闻 三家基础电信企业唯一官方外呼营销号码分别是:中国电信1 ...
中国电信(00728) - 截至2025年7月31日止股份发行人的证券变动月报表
2025-08-01 01:54
股份發行人及根據《上市規則》第十九B章上市的香港預託證券發行人的證券變動月報表 截至月份: 2025年7月31日 狀態: 新提交 致:香港交易及結算所有限公司 公司名稱: 中國電信股份有限公司 呈交日期: 2025年8月1日 I. 法定/註冊股本變動 | 1. 股份分類 | 普通股 | 股份類別 | H | | 於香港聯交所上市 (註1) | | 是 | | | --- | --- | --- | --- | --- | --- | --- | --- | --- | | 證券代號 (如上市) | 00728 | 說明 | H股 | | | | | | | | | 法定/註冊股份數目 | | | 面值 | | 法定/註冊股本 | | | 上月底結存 | | | 13,877,410,000 | RMB | | 1 RMB | | 13,877,410,000 | | 增加 / 減少 (-) | | | 0 | | | RMB | | 0 | | 本月底結存 | | | 13,877,410,000 | RMB | | 1 RMB | | 13,877,410,000 | | 2. 股份分類 | 普通股 | 股 ...
河南电信被曝与承包商「内斗」,用户疑遭断网 | BUG
Xin Lang Ke Ji· 2025-08-01 01:44
Core Viewpoint - The conflict between Henan Telecom and local network operators has escalated due to disputes over asset transfer and contract terms, leading to potential service disruptions for broadband users in rural areas [2][12]. Group 1: Background of the Dispute - Henan Telecom initially partnered with local network operators to develop broadband services in rural areas, where the operators invested in infrastructure while Henan Telecom provided rental agreements [2][3]. - Local operators were promised ownership of the infrastructure and a revenue-sharing model, which has since changed, leading to dissatisfaction among operators [5][6]. Group 2: Changes in Revenue Model - The revenue-sharing model shifted from a fixed percentage to a tiered port rental fee based on actual user spending, which operators claim effectively reduced their income without prior notice [6][11]. - Operators reported that initial investments were substantial, with some investing up to 800,000 yuan over the years, yet they faced challenges in recovering these costs due to changing contract terms [5][12]. Group 3: Contractual Issues - New contracts introduced clauses requiring operators to transfer assets to Henan Telecom without compensation after a specified period, which operators found unacceptable [7][10]. - Operators expressed concerns over unreasonable performance metrics in new contracts, making it difficult to meet requirements for continued partnership [11][15]. Group 4: Impact on Users - There are reports of service disruptions affecting over 9,000 broadband users due to the ongoing disputes, although these claims have not been officially confirmed [13]. - Some operators have ceased maintenance and support for users due to unresolved contractual issues, leading to further service instability [13][14]. Group 5: Competitive Landscape - Other telecom operators, such as Henan Mobile and Henan Unicom, are looking to capitalize on the situation by offering better incentives to attract dissatisfied local network operators and their users [14][15]. - Operators are considering switching to other telecom companies if negotiations with Henan Telecom fail, indicating a potential shift in the competitive landscape [14][15].
三家基础电信企业统一外呼号码 规范电话营销
Yang Shi Xin Wen· 2025-08-01 01:33
Core Points - Three major telecommunications companies in China have collectively announced standardized measures for telephone marketing to address consumer complaints regarding false advertising and misleading promotions [1] - The official outbound marketing numbers for these companies are: China Telecom 10001, China Mobile 10085, and China Unicom 10016 [1] - Consumers are advised to avoid engaging with any marketing calls from numbers other than the official ones and to refrain from providing verification codes to anyone [2] Summary by Categories Marketing Regulations - The telecommunications companies require that if a user explicitly refuses marketing services, no further calls should be made to disturb the user [1] - All marketing communications must provide comprehensive and accurate information, avoiding false advertising and ensuring transparency regarding fees, applicable scenarios, validity periods, and restrictions [1] - Outbound marketing calls will be recorded and reviewed to ensure compliance with strict quality standards [1] Consumer Guidance - Users are reminded to recognize the official outbound marketing numbers and to avoid conducting business through any unofficial numbers [2] - The customer service hotlines for the three companies are: China Telecom 10000, China Mobile 10086, and China Unicom 10010 [2]
河南电信被曝与承包商“内斗”,用户疑遭断网 | BUG
Xin Lang Ke Ji· 2025-08-01 01:02
如今,河南电信想要驻地网移交这部分资产,此举引发驻地网老板的不满,纷纷拒签新合同。 针对这起合同纠纷以及影响,《BUG》栏目向中国电信方面发出问询,截至发稿前官方暂无回应。 河南省通信管理局工作人员表示,相关问题会报送给相应的领导或者同事,具体结果要看相关业务处的 调查。 文|《BUG》栏目 张俊 如果你身处河南,使用的是电信的网络,有一天家里的网络突然断了,那有一种可能是:河南电信与驻 地网老板们的矛盾彻底爆发了。 早些年,河南电信要发展乡镇宽带用户,由于前期投资巨大,它们采取了合作模式,合作方为驻地网老 板——双方各司其职,老板们来出资建设基础设施,河南电信付费租赁。 分成模式"一变再变"? 所谓"驻地网",是通信网络中连接用户终端与公共网络接口的关键基础设施,包括通信管道、光缆线 路、业务集中设备等。 多年前,由于乡镇宽带业务处于早期阶段,用户量还较少,如果由宽带运营商自建驻地网,投资成本较 高。因此由第三方承包商来承建驻地网,与宽带运营商进行租赁合作,成为了发展乡镇宽带业务通行的 做法。 来自河南信阳的张先生(化名)于2016年开始涉足驻地网业务。他告诉《BUG》栏目,当时河南电信 公司在乡镇贴出广告 ...
智通港股通持股解析|8月1日
智通财经网· 2025-08-01 00:32
Core Insights - The top three companies by Hong Kong Stock Connect holding ratios are China Telecom (74.71%), Gree Power Environmental (70.02%), and China Shenhua (66.91%) [1][2] - The largest increases in holding amounts over the last five trading days were seen in BYD Company (+135.40 billion), Yingfu Fund (+69.37 billion), and China Construction Bank (+25.49 billion) [1][2] - The largest decreases in holding amounts over the last five trading days were recorded for China Mobile (-18.92 billion), Pop Mart (-11.62 billion), and Agricultural Bank of China (-8.02 billion) [1][3] Group 1: Hong Kong Stock Connect Holding Ratios - China Telecom (00728) has a holding ratio of 74.71% with 10.37 billion shares [2] - Gree Power Environmental (01330) has a holding ratio of 70.02% with 283 million shares [2] - China Shenhua (01088) has a holding ratio of 66.91% with 2.26 billion shares [2] Group 2: Recent Increases in Holdings - BYD Company (01211) saw an increase of 135.40 billion in holding amount, with a change of 11.73 million shares [2] - Yingfu Fund (02800) experienced an increase of 69.37 billion, with a change of 27.46 million shares [2] - China Construction Bank (00939) had an increase of 25.49 billion, with a change of 31.67 million shares [2] Group 3: Recent Decreases in Holdings - China Mobile (00941) had a decrease of 18.92 billion, with a change of -2.20 million shares [3] - Pop Mart (09992) saw a decrease of 11.62 billion, with a change of -0.47 million shares [3] - Agricultural Bank of China (01288) experienced a decrease of 8.02 billion, with a change of -15.57 million shares [3]
中国电信企业战略向"云改数转智惠"升级
Core Insights - The 2025 World Artificial Intelligence Conference and the High-Level Meeting on Global Governance of Artificial Intelligence were held in Shanghai from July 26 to 28, highlighting the importance of AI in economic growth and transformation [1][2] - China Telecom's Chairman, Ke Ruiwen, emphasized the company's strategic shift from "cloud transformation" to "intelligent cloud transformation," aiming to enhance AI capabilities and services [1] Group 1: Company Strategy - China Telecom is embracing AI to drive its strategic upgrade, focusing on creating an integrated intelligent cloud service system that combines computing power, platforms, data, models, and applications [1] - The company aims to enhance its AI security governance capabilities by establishing a comprehensive dynamic protection system for AI [1] - China Telecom plans to increase collaboration and build a shared industry ecosystem to promote co-creation, governance, and sharing [1] Group 2: Regional Focus - Shanghai is positioned as an international technology innovation center, and China Telecom is intensifying its AI initiatives in the region [2] - The company is accelerating the "Smart Cloud Shanghai" project, transitioning from "cloud for the city" to "intelligent benefits for the city," to support urban digital transformation [2] - China Telecom is committed to increasing research investment in Shanghai and collaborating with local universities and research institutions to tackle cutting-edge AI challenges [2]
国家能源集团党组书记、董事长邹磊会见中国电信董事长、党组书记柯瑞文
Core Viewpoint - The meeting between the leaders of China Energy Group and China Telecom focuses on deepening cooperation and promoting high-quality development in various technological areas [1] Group 1: Strategic Cooperation - Both parties aim to expand their collaboration based on existing partnerships, particularly in areas such as digital intelligence empowerment and the construction of green computing centers [1] - There is a mutual interest in the application of quantum computing within the energy and electricity sectors [1] Group 2: Technological Focus Areas - China Telecom expresses a desire to enhance cooperation in core technologies related to artificial intelligence, particularly in large model development [1] - The collaboration will also focus on the synergy between green electricity and computing power, as well as the application of quantum computing [1]