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话费规则巨变!三大运营商集体“改套餐”,将精简资费!
新浪财经· 2025-07-23 09:51
Core Viewpoint - The three major telecom operators in China, China Mobile, China Unicom, and China Telecom, have committed to improving consumer rights protection by simplifying their service packages and enhancing transparency in pricing and services [2][5][9]. Group 1: Service Commitments - China Mobile has announced ten service commitments aimed at improving user experience, including mandatory customer confirmation for service orders and proactive notifications for exceeding data limits [5][9]. - China Unicom plans to significantly reduce the variety and number of its service packages, ensuring that pricing information is clearly categorized and key terms are prominently displayed [7][9]. - China Telecom has introduced nine regulatory measures to enhance transparency in the consumption process and to ensure that user consent is obtained before activating services [9][11]. Group 2: User Complaints and Issues - As of May 2023, the total number of mobile phone users among the three major telecom operators reached 1.807 billion, with a significant number of complaints related to service packages on consumer complaint platforms [9][10]. - Complaints include difficulties in changing packages, challenges in unsubscribing, lack of transparency in billing, and failure to notify users of exceeding data limits [11]. - Many users, particularly the elderly, have reported high annual internet costs due to confusion over complex package options, leading to financial strain and credit issues [11]. Group 3: Industry Expert Insights - Industry experts emphasize the importance of service quality in the telecom sector, noting that the complexity of packages has historically led to user confusion and dissatisfaction [11]. - The collective commitment from the telecom operators is seen as a step towards improving service quality and reducing user losses, although it may not resolve all existing issues [11]. - Consumer rights protection requires proactive measures from operators to enhance service quality and prevent disputes, creating a safer and more satisfactory consumer environment [11].
聚焦新质生产力系列之七:1ms城市算网,算力“高速公路”通车!
Huan Qiu Wang· 2025-07-23 07:36
【环球网科技报道 记者 张阳】在数字经济浪潮席卷全球的今天,算力已成为推动城市智慧转型升级的核心动力。而以往大家对算力的理解更多将目光聚焦 于计算力本身。而根据工业和信息化部等六部门印发的《算力基础设施高质量发展行动计划》认为,算力是集信息计算力、网络运载力、数据存储力于一体 的新型生产力。 因此,在算力需求呈指数级增长的当下,1ms城市算网正积极响应国家战略。1ms城市算网,顾名思义,是指通过构建涵盖算力基础设施、技术与应用的城 市体系,实现城市内算力资源的高效协同与低时延传输。《算力基础设施高质量发展行动计划》明确提出,要实现的重点任务之一就是提升算力高效运载能 力。其中,城区重要算力基础设施间时延不高于1ms。国家枢纽节点内重要算力基础设施间时延不高于5ms。 1ms 城市算网:重塑城市发展模式 目前,浙江是全国唯一一个拥有"一中心双直联点"(一个新型互联网中心、两个国家级互联网骨干直联点)的省份。浙江有算力的城市1ms低时延圈已经基 本完成。同时,浙江省算力态势监测感知平台目前也初步完成了试点工作落地。 省会杭州作为数字经济的先行者,更是率先交出答卷。通过引入400G、OXC、ASON等前沿技术,构建 ...
为何消费者不信任三大运营商的承诺?
Sou Hu Cai Jing· 2025-07-23 05:37
三大运营商的承诺该不该相信?希望能够相信,但似乎并不是那么令人信服。 中国新闻网7月21日报道,记者获悉,近日,三大运营商纷纷表示推进行风纠风,落实2025年工信部工作部署,承诺"民有所呼、我必有应",维护行业生 态,切实回应客户关切,精简套餐,资费做到透明。如中国移动举行发布会推出"透明消费,明白办理""主动提醒,放心使用""套餐变更,限时办结"等十 项服务承诺;中国联通在近日举行的合作伙伴大会期间表示,推出四个方面十六项举措,其中包括精简资费套餐方案种类和数量,资费公示做到分类清 晰;中国电信20日表示,规范服务提供,提升服务水平,推出九项措施,包括征得用户同意后开通电信业务,让用户明白消费等。 事实也是,对广大消费者来说,其实并不怕三大运营商赚钱。作为企业,赚钱是必须的,不赚钱,就没有谁愿意做。前提是,钱要赚得明明白白、干干净 净、清清爽爽,要让消费者心甘情愿。就像手机一样,谁都知道新推出的手机"性价比"最低,但是,为了赶时髦,消费者还是愿意付出高代价的,这就叫 你情我愿,自然也就不存在着不公平。 相反,三大运营商是完全的服务企业,是与消费者共生共存的,其服务的着力点,应当为消费者提供良好服务方面,而不 ...
三大运营商集体表态!
中国基金报· 2025-07-23 04:18
Core Viewpoint - The three major telecom operators in China have committed to implementing substantial measures to enhance transparent consumption and simplify service packages in response to common consumer pain points such as confusing service plans and unsolicited calls from abroad [1]. Group 1: China Mobile - China Mobile has announced ten service commitments, including a promise to resolve service requests not effectively addressed by the 10086 hotline within 48 hours [2]. - The company will provide 24/7 service through various channels, including the China Mobile App and a dedicated hotline [2]. Group 2: China Telecom - China Telecom has introduced nine regulatory measures, emphasizing that services can only be activated with user consent, thereby increasing transparency in the consumption process [3]. - The company will standardize the process for unsubscribing from services and prohibit the sale of unpublicized package products [3]. Group 3: China Unicom - China Unicom plans to significantly reduce the variety and number of service packages, ensuring that pricing information is clearly categorized and displayed [4]. - Key terms in service agreements will be prominently highlighted to facilitate user understanding of important information [4]. - As of the end of May, the total number of mobile phone users among the three major telecom companies and China Broadcasting Network reached 1.807 billion, while fixed internet broadband users totaled 682 million [4]. Group 4: General Measures - The subscription process for services must receive explicit user consent, and users will be notified via SMS immediately after the completion of any service activation [5]. - Changes to service plans without contractual conditions must be completed within 48 hours [5]. - Users will have the option to block calls and messages from international numbers, addressing concerns about unwanted communications [5].
咪咕音乐等取得人体动作的识别方法等相关专利
Sou Hu Cai Jing· 2025-07-23 04:04
Group 1 - The State Intellectual Property Office of China granted a patent for "Human Action Recognition Method, Device, Terminal Equipment, and Storage Medium" to Migu Music Co., Ltd., Migu Culture Technology Co., Ltd., and China Mobile Communications Group Co., Ltd. The patent authorization announcement number is CN114267050B, with an application date of December 2021 [1] - Migu Music Co., Ltd. was established in 2014, located in Chengdu, with a registered capital of 1.1 billion RMB. The company has participated in 1,572 bidding projects, holds 169 trademark records, and 367 patent records, along with 14 administrative licenses [1] - Migu Culture Technology Co., Ltd. was also established in 2014, located in Beijing, with a registered capital of 1.04 billion RMB. The company has invested in 9 enterprises, participated in 2,523 bidding projects, holds 982 trademark records, and 2,670 patent records, along with 10 administrative licenses [1] Group 2 - China Mobile Communications Group Co., Ltd. was founded in 1999, located in Beijing, with a registered capital of 30 billion RMB. The company has invested in 54 enterprises, participated in 5,000 bidding projects, holds 2,219 trademark records, and 5,000 patent records, along with 51 administrative licenses [2]
中国移动、中国电信、中国联通,集体表态!
第一财经· 2025-07-23 01:21
Core Viewpoint - The three major telecom operators in China have committed to implementing substantial measures in transparent consumption and package simplification to enhance consumer protection and satisfaction [1]. Group 1: China Mobile - China Mobile has announced ten service commitments, including the requirement for explicit customer consent during the service ordering process and immediate notification via SMS upon completion [2]. - Changes to packages without contractual conditions will be processed within 48 hours [3]. - Users can independently block calls and messages from overseas numbers, and the company provides 24/7 service for unresolved customer service requests through various channels [4]. Group 2: China Telecom - China Telecom has introduced nine regulatory measures, emphasizing that user consent is required before activating telecom services to ensure a more transparent consumption process [5]. - The company will standardize the process for service cancellations and prohibit the sale of unpublicized package products [5]. Group 3: China Unicom - China Unicom plans to significantly simplify the types and numbers of tariff packages, ensuring that the pricing information is clearly categorized and displayed [6]. - Key terms in business agreements will be prominently highlighted to facilitate user understanding of important information [6]. Group 4: Industry Context - The Ministry of Industry and Information Technology launched the "Clear Handling, Safe Use" initiative in April to address common consumer complaints regarding complex packages, unauthorized subscriptions, and unclear charges [7]. - As of the end of May, the total number of mobile phone users among the three major telecom companies and China Broadcasting Network reached 1.807 billion, while fixed broadband internet access users totaled 682 million [7].
中国移动、中国电信、中国联通,集体表态
财联社· 2025-07-23 00:41
Core Viewpoint - The three major telecom operators in China are taking substantial measures to enhance transparent consumption and simplify service packages in response to common consumer pain points such as confusing subscriptions and unsolicited calls from abroad [2][10]. Group 1: China Mobile Initiatives - China Mobile has introduced ten service commitments, including requiring explicit customer consent for service subscriptions and sending notification messages immediately after service completion [3]. - For package changes without contractual conditions, China Mobile will ensure completion within 48 hours, and users can independently block international calls and messages [3][5]. Group 2: China Telecom Measures - China Telecom has launched nine regulatory measures, emphasizing the need for user consent before activating telecom services to make the consumption process more transparent [6]. - The company will standardize the process for unsubscribing from services and prohibit the sale of unpublicized package products [6]. Group 3: China Unicom's Package Simplification - China Unicom plans to significantly reduce the variety and number of service packages, ensuring that pricing information is clearly categorized and displayed [8]. - Key terms in service agreements will be prominently highlighted to facilitate user understanding of important information [8]. Group 4: Consumer Rights Protection - The Vice President and Secretary-General of the China Consumers Association emphasized the need for operators to take responsibility for consumer rights protection and improve service quality to prevent and resolve disputes [10]. - The Ministry of Industry and Information Technology launched the "Clear Handling, Safe Use" initiative in April to address issues such as complex packages and unclear charges, with telecom user numbers reaching 1.807 billion and fixed broadband users at 682 million by the end of May [10].
精简套餐,资费做到透明
Qi Lu Wan Bao· 2025-07-22 21:22
中国电信20日表示,规范服务提供,提升服务水平,推出九项措施,强调要征得用户同意后方可开通电信业 务,让消费过程更加透明;全面规范业务退订流程,未经公示的套餐产品严禁销售。 中国消费者协会副会长兼秘书长王振宇在21日举行的发布会上指出,消费者权益保护是民生工程,更是民 心工程。消费者权益保护具体实践的落实,需要广大经营者自觉落实消费者权益保护第一责任人责任,不 断提升商品和服务质量,主动预防和化解消费纠纷 【下载黑猫投诉客户端】,增强消费者权益保护合力,构 建更安全、更放心、更满意的消费环境。 莫名其妙订了新业务、套餐资费眼花缭乱、收到境外骚扰电话,这些都是电信用户常见的消费痛点。近 日,三大运营商纷纷表示推进行风纠风,承诺将在透明消费、套餐精简等方面采取实质性举措。 7月21日,中国移动举行发布会,推出"透明消费,明白办理""主动提醒,放心使用""套餐变更,限时办结"等十 项服务承诺,其中包括业务订购必须经由客户确认同意,办理完成必为客户下发告知短信;变更套餐时,无 合约约定变更条件的,48小时内办结;用户可自主屏蔽境外号码来电和短信等用户关心的问题。"对于在 10086未有效解决的服务诉求,客户可以通过中 ...
China Telecom Operators Intelligence Report 2025 Featuring China Mobile Communications Corp, China Telecom, China Unicom, China Broadcasting Network (CBN), and Snail Mobile
GlobeNewswire News Room· 2025-07-22 15:37
Core Insights - The report provides an executive-level overview of the telecommunications market in China, including detailed forecasts of key indicators up to 2029 [2][9] - It highlights the competitive dynamics and evolution of demand by service type and technology/platform across various segments [2][9] Market Highlights - Fixed broadband service revenue is projected to decline at a CAGR of 1.3% during the forecast period due to a significant drop in fixed broadband ARPU as telecom operators offer discounted broadband services [4] - Total telecom and pay-TV service revenue in China is expected to grow at a CAGR of 0.5% from 2024 to 2029, primarily driven by mobile data and pay-TV segments [5] - Mobile data service revenue is forecasted to grow at a five-year CAGR of 5%, supported by the increase in smartphone subscriptions and mobile internet usage, particularly on 5G networks [5] Operating Environment - The report includes an analysis of the demographic and macroeconomic context in China, as well as a review of the regulatory environment and trends over the next 18-24 months [8] - It examines the competitive landscape, focusing on the positioning of leading players in the telecom and pay-TV services market, along with subscription market shares across segments [8][11] Telecom Services Market Outlook - The report provides historical figures and forecasts of service revenue from fixed telephony, broadband, mobile voice, mobile data, and pay-TV markets [8][11] - It offers company snapshots analyzing the financial position of leading service providers in the telecommunications and pay-TV markets [8][11]
25Q2 基金港股持仓点评:加仓创新药新消费,减仓互联网
Haitong Securities International· 2025-07-22 09:42
Core Insights - Public funds continued to increase their holdings in Hong Kong stocks in Q2 2025, with the market value of Hong Kong stocks in the sample of actively managed equity funds rising to 20.0%, up from 19.2% in Q1 2025 [6][10] - The increase in holdings was primarily in small and medium-sized Hong Kong stocks, with the Hang Seng Small Cap Index's component stocks' market value share in the total Hong Kong stock holdings of funds increasing by 5.6 percentage points [6][10] - Sector-wise, public funds mainly increased their positions in the pharmaceutical, light manufacturing, non-bank financials, and banking sectors, corresponding to themes of innovative drugs, new consumption, and dividends [6][10] Fund Holdings Analysis - The report indicates a significant shift in fund holdings, with a reduction in the technology sector, particularly in internet and automotive stocks, which had previously seen substantial gains [6][10] - The technology sector's market value share in fund holdings decreased by 3.7 percentage points, while the media and retail sectors also saw declines [10][12] - Conversely, the consumer sector saw an increase of 3.8 percentage points in market value share, indicating a strategic pivot towards consumer-related investments [10][12] Specific Stock Movements - Notable changes in specific stock holdings include Tencent Holdings decreasing from 21.5% to 17.8%, while Alibaba's share dropped from 10.6% to 6.3% [12] - In contrast, stocks like Kuaishou and Pop Mart saw increases in their holdings, reflecting a shift towards emerging consumer brands [12] - The report highlights a significant increase in holdings for companies like Xinda Biopharmaceuticals, which rose from 1.2% to 3.5%, indicating a growing interest in innovative healthcare solutions [12]