Group 1 - The core viewpoint of the article emphasizes the importance of enhancing public awareness and understanding of credit reporting systems in response to national initiatives for building a social credit system [1][3] Group 2 - The bank's staff prepared thoroughly for the event by studying credit-related knowledge and the latest policies to ensure they could accurately address public inquiries [2] - Promotional materials, including detailed brochures with engaging cases and illustrations, were created to facilitate public understanding of credit concepts [2] - The event was held in high-traffic areas, attracting significant attention from citizens and merchants, with staff actively distributing materials and explaining credit concepts [2] Group 3 - The staff explained that credit reporting acts like an economic ID, recording individuals' credit behavior, and highlighted the benefits of maintaining a good credit record for loans and credit card applications [2] - Specific guidance was provided to merchants on maintaining good corporate credit and handling overdue situations, emphasizing the negative impacts of poor credit records [2] Group 4 - An interactive Q&A session was included to engage the public, covering topics such as how to check credit reports and the duration of negative credit records, with participants receiving small gifts for correct answers [2] - Feedback from attendees indicated a newfound understanding of credit importance, with many pledging to pay more attention to their credit records [2] Group 5 - The bank plans to continue such promotional activities in the future, aiming to innovate formats and reach more communities, schools, and businesses to further embed credit knowledge in society [3]

Core Viewpoint - Minsheng Bank's Dongying branch actively engages in consumer rights protection by conducting financial safety education activities for elderly residents, receiving positive feedback from the community [1][4]. Group 1: Event Overview - The event was led by the branch manager and included staff members who provided practical anti-fraud knowledge and financial safety skills to the elderly residents [1][3]. - The team used simple language to explain common financial scams and emphasized the importance of verification before making transactions or sharing sensitive information [3]. Group 2: Interactive Learning - The event featured an "case-based risk explanation" segment where staff simulated scam calls in local dialects, prompting immediate recognition of scams from the audience [3]. - A skit was performed to illustrate common scams targeting the elderly, such as "health product investments" and "pension fraud," helping residents understand the tactics used by scammers [3]. Group 3: Financial Services and Resources - In addition to anti-fraud education, staff addressed residents' questions about deposits, investments, and mobile banking, providing hands-on guidance for using smartphones [3]. - The bank distributed a self-made "Financial Safety Handbook" containing anti-fraud tips and guidelines for legitimate investment channels for residents to reference [3][4]. Group 4: Future Initiatives - The event reached over 800 residents, demonstrating effective outreach and commitment to consumer rights protection, particularly for the elderly [4]. - Minsheng Bank's Dongying branch plans to continue community engagement and expand consumer protection activities to enhance financial literacy among residents [4].

随着信息技术的迅猛发展，电信网络诈骗手段层出不穷，不断更新，严重威胁着居民的财产安全和社会 稳定。为切实增强广大居民的防范意识和识别能力，近日，民生银行济南大观园支行走进社区，组织开 展守护居民"钱袋子"反诈知识宣传活动，以实际行动筑牢反诈防线。 此次与社区居民的联动宣传取得了良好成效，为构建安全、和谐、稳定的金融环境奠定了坚实基础。未 来，民生银行济南大观园支行将持续开展此类活动，同时，该支行还将加强与公安、市场监管等部门联 动，形成反诈宣传的合力，共同构建全民反诈、群防群治的良好格局，为居民筑牢金融安全防线，切实 守护好居民的"钱袋子"。 为确保宣传效果落到实处，该支行工作人员在社区公共活动区域设立专门的宣传点，现场布置反诈知识 宣传台，摆放精心制作的宣传资料，以及醒目的横幅。通过发放宣传折页、现场案例讲解等方式，向社 区居民普及反诈知识。支行工作人员用通俗易懂的语言，结合多个真实案例，浅显易懂讲解了电话诈 骗、网络诈骗、社交平台诈骗等多种常见的诈骗手段的运作方式和识别技巧。通过"以案说法"的方式， 引导居民认清诈骗分子的惯用手法，提醒大家在日常生活中提高警惕，不轻信陌生来电、不随意点击不 明链接、不泄露 ...

活动中，针对市民普遍关注的电信诈骗问题，该行工作人员通过"情景再现"的方式，模拟了"冒充客服 退款""虚假中奖""虚假投资"等常见骗局，重点提醒老年群体和青年消费者："凡是要求转账到'安全账 户'、索要银行卡密码和验证码的，全是诈骗！"同时手把手教大家设置手机反诈拦截功能，演示如何通 过官方渠道查询企业金融资质。 为增强宣传实效，活动现场还设置了"消保知识闯关"互动环节，市民可通过回答"如何查询个人征 信""银行卡被盗刷该怎么办"等问题赢取实用小礼品，既活跃了气氛，又巩固了学习成果。不少市民表 示："平时总听说金融诈骗，今天听了讲解才知道套路这么多，民生银行的宣传太及时了！" 此次活动是民生银行东营分行营业部践行"金融为民"理念的具体行动，该行相关负责人表示，未来将持 续配合监管部门常态化开展消保宣传进社区、进企业、进校园等活动，以更接地气的方式普及金融知 识，筑牢市民金融安全防线，为营造健康有序的金融环境贡献"民生力量"。 近日，民生银行东营分行营业部积极响应当地监管部门号召，组织骨干员工前往东营清风湖广场，积极 参与"金融消保进万家"主题宣传活动。活动当天共接待市民1500余人次，通过面对面讲解、案例分析 ...

电信网络诈骗手段花样翻新，守护好群众的"钱袋子"成为当务之急。近日，民生银行济宁邹城支行主动 作为，走进邹城市公共法律服务中心，开展反诈知识普及活动，将实用的金融安全知识送到市民身边。 活动当天，银行工作人员精心布置了宣传区域。图文并茂的展板吸引了众多市民驻足，清晰揭示了当前 高发的诈骗陷阱——从利用公众对公权力信任的"冒充公检法"骗局，到编织情感陷阱诱导"投资"的"杀 猪盘"，再到针对老年群体的"保健品"虚假营销。工作人员结合真实案例，专业拆解诈骗分子的惯用手 法和关键破绽，让抽象的风险变得清晰可辨，帮助大家提升识别能力。 为使反诈知识更容易接受和记忆，现场特别设置了趣味互动问答环节。"收到陌生短信通知中奖，要先 交手续费，怎么办？""接到'警官'电话说你涉案，要求转账'自证清白'，该如何处理？"这些贴近日常的 问题引发了市民的浓厚兴趣，大家纷纷举手踊跃抢答。回答正确的市民获得了实用小礼品，现场气氛热 烈，笑声与掌声不断，在轻松愉快的互动中有效强化了反诈知识的要点。 此次活动得到邹城公共法律服务中心的大力支持，形成金融与法律服务合力，效果显著。前来办事的市 民李先生深有感触："以前总觉得诈骗离自己很远，今天 ...

针对不同群体的需求，活动推出特色服务：为老年人开设"防骗小课堂"，重点讲解养老领域非法集资的 识别方法；向年轻人普及信用卡分期、网贷利率计算等知识，倡导理性消费；给商户们发放《支付安全 指南》，提醒防范收款码诈骗。互动环节中，"金融知识抢答赛"点燃了居民的参与热情，答对者获得的 反诈宣传袋、钥匙扣等礼品，实用又有纪念意义。 此次活动共接待居民咨询30余人次，发放宣传资料50余份。社区居民纷纷表示，这样的宣传既实用又贴 心，让大家对金融风险有了更清晰的认识。民生银行张庄路支行负责人表示，将持续开展消保宣传进社 区活动，用专业服务筑牢居民金融安全防线，助力金融消保知识真正走进千家万户。 活动现场热闹非凡，红色宣传横幅格外醒目，"守住钱袋子·护好幸福家"的标语直击人心。银行工作人 员搭起咨询台，摆满了图文并茂的宣传手册，从识别假币技巧到防范电信诈骗，从个人征信维护到合理 使用信用卡，内容涵盖居民日常金融生活的方方面面。 "我前两天收到一条短信，说我中奖了要填银行卡信息，这是不是骗子啊？"居民李阿姨的疑问刚提出， 工作人员就结合真实案例耐心解答："这类短信多是诈骗陷阱，千万别泄露银行卡密码和验证码，咱们 可以直接拨打 ...

为推进金融知识普及，切实增强公众对金融产品和服务的认知能力，自8月以来，民生银行临沂河东支 行持续开展"金融知识'无障碍' 传递金融正能量"主题宣传活动。活动以"贴近群众、贴近生活、贴近实 际"为原则，通过多渠道、多形式、多场景的宣传方式，将金融知识送进社区、学校、企业，切实提升 公众金融素养。 在教育宣传形式上，民生银行临沂河东支行采取了多种方式，确保宣传覆盖广泛、内容丰富。在社区宣 传方面，支行组织金融宣传小分队深入辖区多个居民小区，设立宣传展台，发放宣传手册，现场讲解常 见金融诈骗手段、非法集资识别方法、银行卡安全使用技巧等内容。通过互动问答、案例分析等形式， 让居民在轻松愉快的氛围中掌握实用的金融知识。针对老年群体，支行特别安排了"一对一"讲解服务， 帮助他们了解如何防范电信诈骗、识别假币、保护个人信息等，切实提升老年群体的金融安全意识。在 企业宣传方面，支行走进辖区重点企业，开展"金融知识进企业"活动，围绕企业融资、税务筹划、资金 管理、反洗钱等方面进行讲解，帮助企业财务人员和管理人员提升金融风险识别与应对能力。同时，支 行还针对小微企业推出"金融知识小课堂"和线下讲座等形式，提供定制化金融服务和知 ...

在开展反诈拒赌宣传活动的过程中，该行还积极与当地公安机关、社区居委会等部门合作，建立了反诈 拒赌联动机制。与公安机关保持密切联系，及时了解电信网络诈骗和跨境赌博的最新动态和作案手法， 共同开展案件研判和打击工作。 未来，民生银行伟东新都社区支行将继续坚持以人民为中心的价值取向，持续深入开展反诈拒赌宣传教 育活动，不断创新宣传方式和手段，提高宣传的针对性和实效性，为守护人民群众的"钱袋子"，营造安 全、稳定、和谐的金融环境贡献更大的力量。 除了做好网点宣传，该支行还积极"走出去"，深入周边社区、企业开展反诈拒赌宣传活动。在社区活动 中心，该行工作人员举办反诈拒赌专题讲座，邀请社区居民、老年人、学生等重点群体参加。讲座上， 工作人员通过播放视频、PPT演示、现场互动等形式，详细介绍电信网络诈骗和跨境赌博的常见类型、 作案手法和防范技巧。针对老年人容易陷入的"养老诈骗"陷阱，工作人员结合实际案例，剖析诈骗分子 的作案心理和话术，提醒老年人要保持警惕，不贪图小便宜，遇到可疑情况及时与家人沟通或向银行、 公安机关咨询。在企业，工作人员为企业员工举办反诈拒赌培训，结合企业日常经营中可能遇到的诈骗 风险，如冒充企业老板诈骗 ...

Core Points - The event aimed to enhance financial security awareness among employees and improve consumer rights protection [1][2] - Over 80 employees participated in the educational activity organized by Minsheng Bank's Linyi Luozhuang branch [2] - The event included the screening of financial knowledge videos covering topics such as personal information protection and fraud prevention [1] - Employees engaged in discussions and raised questions about financial safety, receiving professional advice from bank staff [1] Summary by Sections - **Event Overview** - Minsheng Bank's Linyi Luozhuang branch conducted a consumer rights protection education activity with the theme "Enhancing Financial Security Awareness and Protecting Legal Rights" [1] - The event attracted over 80 employees from a new materials company [2] - **Educational Content** - The activity featured multiple "Golden Horn" financial knowledge videos that addressed personal information protection, telecom fraud prevention, and avoiding illegal fundraising [1] - Real case scenarios were used in the fraud prevention video to illustrate common tactics employed by scammers [1] - **Employee Engagement** - After the video presentations, bank staff provided in-depth explanations of financial consumer rights, including property safety rights, the right to know, and the right to choose [1] - Employees actively participated by asking questions, such as those related to credit card safety, and received detailed answers and professional advice [1] - **Materials Distributed** - A total of 50 informative materials were distributed to employees, containing supplementary information and practical financial tips [1] - Employees found the distributed materials useful for daily reference [1][2] - **Future Plans** - Minsheng Bank's Linyi Luozhuang branch plans to continue organizing various financial knowledge promotion activities to protect consumer rights effectively [2]

Core Points - The article highlights a case where Minsheng Bank provided exceptional customer service by accommodating an elderly client's request to change their registered mobile number through a home visit, demonstrating the bank's commitment to customer-centric service [1][2] - The bank's operational team assessed the situation and decided to offer door-to-door service to meet the client's needs while ensuring compliance with security protocols [1][2] Group 1 - The client, an elderly individual residing in a nursing home, was unable to visit the bank due to mobility issues and required a change of their registered mobile number [1] - Minsheng Bank's staff visited the nursing home to assist the client with the mobile number change, ensuring that all necessary identity verification and operational procedures were followed [2] - This service not only resolved the client's urgent need but also showcased the bank's flexibility and responsibility in providing tailored financial services to special customer groups [2] Group 2 - The bank plans to continue enhancing its service processes and customer experience by adhering to a customer-centric philosophy [2] - Minsheng Bank aims to create a warmer and more professional financial service environment through proactive listening and flexible service adjustments [2]