Group 1 - The "3·15 Golden Autumn Shopping Festival" in Chengdu was launched on September 15, 2025, with the theme "Safe Consumption in Action," aimed at enhancing consumer confidence and optimizing the consumption environment [1][3] - 25 companies were awarded for their outstanding performance in quality control and local特色, highlighting the commitment of local enterprises to "safe consumption" [3] - The event featured 32 participating companies showcasing local products, including food, handicrafts, and daily necessities, providing convenience for consumers [3] Group 2 - The shopping festival serves as a platform for brand promotion for local enterprises while also offering benefits and assurance to citizens, thereby stimulating consumption vitality [3] - A consumer consultation and complaint point was established on-site to quickly address disputes and protect consumer rights [3] - The event aims to inject new momentum into the construction of a safe, reliable, and comfortable consumption environment in Chengdu [3]

金秋送爽，诚信暖心。9月15日上午，2025年江西"3·15金秋购物节"公益活动启动仪式在宜春市核心商圈隆重举行。启动仪式现场氛围热烈，省、市相关 部门领导、行业协会代表、企业代表及媒体嘉宾齐聚。 启动仪式在特色暖场节目《嘿！宜春》中拉开帷幕，随后播放的专题片，直观展现了"3·15金秋购物节"公益活动"诚信好、质量好、性价比好、购物体验 好、售后服务好、投诉处理好"的"六好"特色与惠民初心；参加活动企业代表宜春润达负责人作表态发言，青龙集团商厦有限公司等10家企业代表现场宣 誓坚守"六好"标准。 启动仪式现场市民反响热烈，不少人提前到场了解信息。参加活动的企业纷纷表示，将借助活动平台让利消费者、提升品牌影响力。 据了解，"3·15金秋购物节"公益活动由中国消费者协会统一部署，江西省消保委联合各设区市消保委（消协）共同举办，活动以"优化消费环境 共筑满意 消费"为主题，将从9月15日持续至10月15日。 活动秉持纯公益属性，不向企业收取任何费用，采用"双线推进"模式，线上电商平台设专属专区，线下聚 焦中心商圈、特色街区，动员放心消费示范单位等参与。 来源丨江西商报 编辑丨李盛元 监制丨喻轶涛 签发丨程 翊 江西 ...

Group 1: Consumer Rights Protection - Since its establishment in September 2017, the provincial consumer protection committee has handled over 1.63 million complaints, recovering economic losses of 1.66 billion yuan for consumers [1] - The provincial market supervision bureau is actively integrating into the "Quality Jiangsu" initiative, promoting high-quality product supply and advocating for green and quality consumption [3] Group 2: Quality Improvement and Brand Building - The introduction of "one product, one code" electronic integrity labels in Donghai County enhances consumer trust in crystal products by providing detailed information about merchants and products [2] - The provincial market supervision bureau has initiated the "Brand Strong Country Project" in Jiangsu, covering four industrial clusters and three key service sectors, with 11 brands selected as the first batch of national consumer brands, leading the country [2] Group 3: Consumer Experience Enhancement - Suzhou's Tenquan Street, a core area for nighttime economy, has over 300 businesses and has established a consumer rights service station that processes complaints within two working days, achieving a 63% mediation success rate and an 86% satisfaction rate [4] - The provincial market supervision bureau has launched a notice to cultivate "reassured consumption gathering areas" across the province, aiming to enhance the overall consumer environment [5] Group 4: Efficient Dispute Resolution - The "One-Click Reconciliation, Reassured Rights Protection" initiative encourages businesses to resolve consumer disputes online, enhancing communication and dispute resolution efficiency [6][7] - Jiangsu has developed 92 online dispute resolution companies, handling over 7,000 disputes online, demonstrating a proactive approach to consumer complaint management [8]

Core Insights - The initiative aims to enhance consumer confidence and stimulate consumption in Yantai through the launch of the "Safe Consumption Guide" in collaboration with various platforms [1][4][5] - The program is part of a broader effort by the Shandong provincial government to optimize the consumption environment, involving multiple departments and focusing on quality improvement and social governance [4] Group 1: Event Overview - The launch event for the "Safe Consumption Guide" took place on August 6, organized by local authorities and major platforms like Ele.me and Gaode Map [1] - The guide will initially cover 100 certified safe consumption units in Yantai, providing consumers with reliable information [1] Group 2: Government and Platform Collaboration - The Yantai Market Supervision Administration is enhancing cooperation with Alibaba's Gaode to create innovative online consumption scenarios [4] - Consumers can easily access a list of certified safe consumption units through the Gaode Map app, promoting transparency and trust [4] Group 3: Economic Impact and Incentives - To boost urban consumption during the summer, Gaode is offering a total of 10 million yuan in taxi vouchers and 5 million yuan in designated driver vouchers [4] - This initiative is expected to release new economic growth momentum by facilitating transportation for residents and visitors [4] Group 4: Future Plans and Goals - The Yantai Market Supervision Administration plans to deepen the development of safe consumption scenarios and strengthen the cultivation of exemplary safe consumption units [5] - The collaboration aims to create a win-win environment for government regulation, merchant integrity, and consumer satisfaction [5]

Group 1 - The launch of the "Reassuring Consumption Guide" in Yantai aims to enhance consumer confidence and stimulate economic activity through collaboration between local government and digital platforms [1][3] - The initiative includes the introduction of a digital map that will initially cover 100 certified "reassuring consumption units" in Yantai, facilitating easier access for consumers [1][4] - The Yantai Municipal Market Supervision Administration is working with Alibaba's Gaode to create innovative online consumption scenarios, promoting a healthy consumption ecosystem [3][4] Group 2 - The collaboration represents a significant case of integration between local government and platform enterprises, focusing on building a digital livelihood project [4] - The Yantai Restaurant and Accommodation Industry Association plans to guide more merchants in improving service standards, enhancing the city's reputation for reassuring consumption [4] - Gaode aims to maintain close cooperation with local authorities to further boost consumer activity and market potential in Yantai [4]

Core Viewpoint - The province has launched a three-year initiative to enhance the consumer environment, aiming to establish the "Safe Consumption in Liaoning" brand, focusing on building a trustworthy, fair, convenient, and safe consumption environment [1][2] Group 1: Key Actions and Tasks - The initiative includes five major actions and 21 key tasks to improve the convenience, comfort, and satisfaction of the consumer environment across the province [1] - Actions include enhancing the quality of consumer supply, optimizing consumer order, improving consumer rights protection, promoting co-governance of the consumer environment, and leading consumer environment initiatives [2] Group 2: Specific Measures - Quality enhancement actions involve fostering specialized consumer goods industrial towns, implementing trade-in programs, and promoting service consumption contract templates [1] - Order optimization actions include establishing inter-agency consumer rights protection meetings, implementing food safety enhancement projects, and improving product recall management [1][2] - Rights protection measures focus on promoting online dispute resolution mechanisms, encouraging "no-reason return" commitments, and enhancing consumer education and rights service stations [1][2] Group 3: Collaborative Efforts - The initiative promotes a collaborative governance model for consumer rights protection, including compliance systems and dynamic verification of platform operators [2] - It supports the establishment of a mechanism for cross-regional returns and exchanges, and encourages international cooperation in tourism and consumption [2] Group 4: Current Progress - As of now, 3,353 physical stores have committed to "no-reason return" services, and 2,014 units have been developed for online dispute resolution [2] - A total of 630 consumer rights protection service stations have been established to provide localized support for consumers [2]

Core Viewpoint - The implementation of a "no-reason return" policy in Shenyang is enhancing consumer confidence and stimulating retail activity, with over 2,000 stores voluntarily participating in this initiative [1][3]. Group 1: Policy Implementation - Shenyang's market regulatory bureau and consumer association have developed a plan to promote "no-reason return" services, aiming to add over 3,000 new participating units by the end of 2025, covering key sectors such as retail, home goods, clothing, and electronics [2]. - A collective commitment was signed by over 600 brand merchants at Zhongxing Building, indicating a strong willingness among businesses to adopt the "no-reason return" policy as a demonstration of their product and service quality [2]. Group 2: Consumer Engagement - The initiative has led to the establishment of visible commitment signs in nearly 600 large supermarkets and retail enterprises, making return policies clear and accessible to consumers, which has been positively received by shoppers [2][3]. - Consumers are encouraged to engage in responsible and honest return practices, contributing to a better shopping environment while enjoying the benefits of the "no-reason return" policy [2]. Group 3: Digital Empowerment - A new mini-program has been developed to facilitate the entry of "no-reason return" commitment units, enhancing the efficiency of management and allowing for easier consumer access to information regarding return policies [2]. - This digital platform simplifies the process for businesses to manage their commitments and allows regulatory bodies to monitor compliance effectively, while providing consumers with a reliable way to check return policy details [2].

Core Insights - The article highlights the efficiency of consumer rights protection in Zibo, where complaints have decreased by 3.22% while the problem resolution rate has significantly increased, showcasing a successful consumer environment strategy [1][2] Group 1: Mechanism and Efficiency - Zibo has implemented a "2135" rapid response mechanism, ensuring urgent complaints receive feedback within two hours and are resolved within one day, while general complaints are cleared within five days [2] - The "advance compensation" mechanism has been established, involving 43 major shopping centers and markets that act as guarantors for 5,194 merchants, enhancing consumer confidence [2] Group 2: Technological Empowerment - Digital technology has been integrated into consumer rights protection, with AI assistants like "Qi Xiaobao" aiding staff in resolving complaints efficiently, achieving a 93.02% resolution rate on the national 12315 online mediation platform [2] - The use of mobile technology allows consumers to resolve issues quickly, contributing to a more streamlined complaint process [2] Group 3: Consumer Experience Enhancement - Zibo has created a "trustworthy consumption network," with initiatives like "one store, one code" for merchants to display credit ratings and complaint histories, enhancing transparency for consumers [3] - The city aims to cultivate 600 trustworthy consumption units and areas, making "trust" a visible aspect of urban life [3] Group 4: Online Consumption Regulation - Zibo has proactively addressed issues in live-streaming sales by establishing compliance templates for 22 live-streaming rooms, ensuring that regulations are followed [4] - The largest agricultural sales platform in the province, "Qiangnongzi," has maintained over 50% growth in GMV, demonstrating the effectiveness of compliance in business practices [4] Group 5: Collaborative Consumer Protection - The article emphasizes a collaborative approach to consumer protection, where government regulation, corporate self-discipline, and consumer participation work together to create a safe shopping environment [4] - The transformation of Zibo from a temporary hotspot to a sustainable consumer-friendly city is highlighted, indicating long-term growth potential [4]

Core Viewpoint - The Heze Municipal Market Supervision Bureau is actively promoting consumer confidence and enhancing the consumption environment through various initiatives aimed at optimizing consumer rights and improving product quality [1][3]. Group 1: Optimizing Consumption Environment - The bureau has cultivated 5,632 ODR (Online Dispute Resolution) enterprises and established 63 standardized consumer rights protection service stations to effectively resolve consumer rights issues at the source [4]. - Consumer education is emphasized, with timely warnings and guidance issued during key periods such as New Year and Spring Festival to promote rational and safe consumption [4]. - The "Safe Consumption in Heze" initiative encourages offline stores to commit to unconditional returns and clarify return policies, enhancing the overall consumption environment [4]. Group 2: Strengthening Regulation and Enhancing Consumption Vitality - The bureau has implemented 32 special rectification actions focusing on key areas to strengthen the supervision of food, drug, and product quality safety [5]. - The "Safe Purchase" campaign has engaged over 30 participating enterprises, effectively stimulating consumer enthusiasm through clear communication of product categories and promotional measures [5]. - Special law enforcement actions have been conducted to maintain fair market competition, covering areas such as online transactions, live streaming sales, advertising, pricing, and unfair competition [5]. Group 3: Improving Consumption Supply Quality and Confidence - The bureau has promoted high-end quality certification to enhance market competitiveness, resulting in 19 green product certifications, 76 green food certifications, and 34 organic product certifications across 77 enterprises [6]. - The "Good Products Heze" initiative aims to increase product variety, improve quality, and create brands, with 11 enterprises recognized as "Good Products Shandong" [6].

Core Points - The meeting held on July 25 focused on enhancing consumer confidence and improving the consumption environment in Zibo City [1] - The city has implemented various mechanisms to address consumer complaints and improve service quality, leading to increased consumer satisfaction [3][5] - The meeting emphasized the importance of consumer protection as a key driver for economic growth and outlined strategies to promote a trustworthy consumption ecosystem [6] Consumer Rights Protection - The city has adopted a "2135" rapid complaint handling mechanism and a one-hour quick adjustment system for popular shopping areas to enhance consumer rights protection [3][5] - A multi-faceted approach to dispute resolution has been established, including administrative mediation and judicial confirmation to improve the effectiveness of consumer rights protection [8] Consumption Environment Improvement - The meeting highlighted the need for a long-term consumer rights protection mechanism and the importance of quick response to consumer complaints [5] - The city aims to create a dynamic management model for trustworthy consumption, focusing on cultivating reliable businesses and enhancing overall industry standards [6] Collaborative Governance - The meeting called for a collaborative governance approach to consumer rights protection, involving various stakeholders to create a shared responsibility for maintaining a healthy consumption environment [8] - The establishment of a consumer rights protection committee is intended to enhance the authority and effectiveness of administrative mediation outcomes [8]