依法维权
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文旅乱象调查:“阴阳合同” 坑游客,五星酒店变招待所!三招依法维权
Hua Xia Shi Bao· 2025-10-16 00:16
Core Points - The article highlights the prevalence of "yin-yang contracts" in the tourism industry, where actual travel experiences significantly deviate from what was promised in contracts, leading to widespread consumer dissatisfaction and calls for regulatory intervention [1][5][10] Group 1: Consumer Experiences - Tourists have reported being misled by travel agencies, with contracts promising high-quality accommodations and no additional costs, only to find themselves in substandard conditions and facing unexpected fees [2][3] - Specific cases include tourists being forced to sign additional contracts upon arrival, which included hidden clauses and high-cost self-funded projects, undermining their initial agreements [2][3][5] Group 2: Industry Practices - The article describes a troubling trend where some travel agencies engage in deceptive practices, such as using multiple contracts to obscure true costs and service levels, often leading to consumer exploitation [5][6] - The rise of online group bookings through platforms like Douyin has contributed to the issue, as unqualified individuals or companies can easily form travel groups without proper oversight [4][5] Group 3: Regulatory Response - In response to the growing complaints and issues within the tourism sector, regulatory bodies are increasing monitoring and enforcement actions against illegal practices, including unlicensed operations and misleading advertising [6][10] - The Ministry of Culture and Tourism has announced plans for dynamic monitoring and concentrated inspections to address these issues, indicating a commitment to improving consumer protection in the travel industry [6][10] Group 4: Legal Considerations - Legal experts emphasize the potential invalidity of "yin-yang contracts" and the obligations of travel agencies to fulfill their contractual commitments, highlighting the legal recourse available to consumers who have been wronged [7][8] - Consumers are encouraged to document their experiences and gather evidence to support their claims, as legal avenues exist for addressing grievances related to false advertising and contract violations [9]
坚持合规管理、依法维权、从严治行、金融为民“四管齐下”——乐山商行:经营稳健增长 绘就发展新图景
Sou Hu Cai Jing· 2025-09-30 02:17
Core Viewpoint - Leshan Commercial Bank has demonstrated steady growth in its operations and core indicators, maintaining its position in the "200 billion club" and ranking among the top tier of city commercial banks in Sichuan as of mid-2025 [1][2]. Financial Performance - As of June 30, 2025, the total assets of Leshan Commercial Bank reached 215.5 billion, indicating a robust financial standing [1]. - The bank's ranking in the "2025 World’s Top 1000 Banks" by The Banker magazine improved by 68 places to 505, marking a significant advancement in its global standing [2][3]. Risk Management - The bank has maintained a long-term credit rating of AA+ for three consecutive years, with a stable outlook, reflecting improvements in governance and internal control mechanisms [3]. - Leshan Commercial Bank has implemented a comprehensive risk management strategy, focusing on risk identification, assessment, response, and monitoring, which has enhanced its asset quality [3]. Compliance and Governance - The bank emphasizes strict compliance and governance, launching a new three-year compliance culture initiative to strengthen its internal control systems [3][7]. - A robust supervisory framework has been established, integrating various oversight functions to ensure high-quality development [7]. Legal Rights Protection - The bank actively combats debt evasion, ensuring the protection of depositors and shareholders' interests while maintaining a healthy financial ecosystem [5][4]. Community Engagement - Leshan Commercial Bank has focused on serving the local economy, optimizing risk management while expanding its business across 11 cities in Sichuan [9]. - The bank has adopted a strategy of precise financial support for local economic development, effectively lowering funding costs and enhancing asset allocation [9][10]. Strategic Initiatives - The bank is transitioning towards a light capital model, leveraging digital transformation to enhance operational efficiency and profitability [7]. - It aims to support local initiatives, including tourism and urban development, by integrating financial services with community needs [10].
贵阳市监局、市消协“618”消费提示
Sou Hu Cai Jing· 2025-06-16 10:25
Core Viewpoint - The 2025 "618" shopping festival has commenced, with various promotional activities from e-commerce platforms and merchants, but consumers are advised to shop rationally and protect their rights against potential consumption traps [2][3][4][5][6][7]. Group 1: Rational Consumption - Consumers are encouraged to plan their needs in advance by creating a list of required items, distinguishing between "necessities" and "items that can be postponed," to avoid impulsive purchases influenced by marketing tactics like "limited-time discounts" [2]. - It is recommended to set a reasonable budget for the "618" shopping period, adhering to the principle of "buying as needed" to prevent excessive waste and impulsive spending [2]. Group 2: Choosing Reliable Channels - When shopping online, consumers should prioritize official brand flagship stores or self-operated stores on platforms, as these typically have stricter qualification reviews and better after-sales service [3]. - Caution is advised against transactions through social media, private messages, or short video platforms, as these often lack platform guarantees, making dispute resolution more challenging [3]. Group 3: Understanding Terms and Protecting Rights - Consumers should carefully read the terms of sale, especially regarding the "7-day no-reason return" policy, which may not apply to certain products like fresh food, customized items, and activated electronics [4]. - For pre-sale items requiring a deposit, consumers should confirm their purchase intentions before payment and set reminders for the final payment to avoid losing the deposit [4]. Group 4: Protecting Personal Information - Consumers are advised to be cautious when providing sensitive information such as ID cards and bank details, and to disable unnecessary app permissions [5][6]. - When shopping through live streams, it is important to verify that the transaction page is official to avoid scams, and to be wary of unsolicited calls or links claiming to be customer service [6]. Group 5: Keeping Transaction Evidence - It is crucial for consumers to collect and retain evidence of online purchases, such as order screenshots, payment receipts, and promotional commitments, to support their rights in case of disputes [7]. - In the event of a dispute, consumers should first attempt to resolve the issue with the seller or platform, and if unsuccessful, they can contact local consumer complaint hotlines or use consumer protection platforms for assistance [7].
第5期“投教领航”投资者教育网络课程第三季圆满完成
Quan Jing Wang· 2025-05-15 09:19
Group 1 - The core theme of the course is "Diversified Dispute Resolution and Legal Rights Protection - A Guide for Securities Investors" [5] - The course aims to protect the rights of small and medium investors by providing efficient, low-cost channels for dispute resolution and rights protection [5] - The course is part of the "Investment Education Navigation" series, which is a public welfare initiative aimed at helping investors understand rules and identify risks [5] Group 2 - The course covers common types of disputes faced by securities investors and detailed explanations of various dispute resolution methods such as mediation, arbitration, and litigation [5] - The course emphasizes the importance of non-litigation dispute resolution mechanisms and aims to prevent disputes at the source [5] - The initiative is supported by the China Securities Regulatory Commission, which promotes the "Fengqiao Experience" in capital market development [5]