Core Viewpoint - The meeting of the National Energy Administration emphasizes the importance of energy regulation in promoting high-quality energy development and outlines key tasks for 2026, aligning with the directives from the 20th National Congress of the Communist Party of China [3][5]. Summary by Sections Energy Regulation and Development - The meeting highlighted the significance of Xi Jinping's important instructions on energy work, which serve as fundamental guidelines for advancing energy regulation and supporting high-quality energy development [3]. - The energy regulatory framework has been strengthened, ensuring the effective implementation of major strategic policies and the establishment of a unified, competitive, and efficient electricity market system [4]. Key Achievements and Future Directions - Over the past five years, energy regulation has effectively standardized industry operations, enhanced the authority of regulatory enforcement, and addressed significant risks and conflicts [4]. - The meeting stressed the need to deepen understanding of new missions and challenges in energy regulation, aligning them with the broader goal of building an energy powerhouse [4]. 2026 Regulatory Work Plan - The 2026 energy regulatory work will focus on implementing the spirit of the 20th National Congress, enhancing regulatory effectiveness, and innovating regulatory methods to align with the construction of a strong energy nation [5]. - Key areas of focus include the construction of a new energy system, the promotion of clean and efficient use of fossil energy, and the development of clean energy industries [5]. - The meeting called for a comprehensive approach to ensure energy system safety, improve monitoring and early warning mechanisms, and enhance emergency response capabilities [5]. Organizational Structure and Participation - The meeting was attended by key members of the National Energy Administration and representatives from various departments, indicating a collaborative approach to energy regulation [6].

Core Viewpoint - The article emphasizes the achievements and future tasks of energy regulation in China, highlighting the importance of high-quality development and the implementation of policies to ensure energy supply and safety. Group 1: Achievements in Energy Regulation - The energy regulatory framework has been strengthened, with a focus on implementing the decisions of the central government and enhancing grassroots governance [2][3][4] - Significant progress has been made in establishing a unified national electricity market, with the number of market participants increasing nearly fourfold since the end of the 13th Five-Year Plan [22][23] - The scale of green electricity and green certificate trading has seen exponential growth, with an annual growth rate of nearly 180% [24] Group 2: Key Regulatory Measures - A comprehensive regulatory system has been established, including a "1+6" foundational rule system and a mechanism for cross-grid trading [9][20] - The average resolution time for public complaints has been reduced from 60 days to 6.8 working days, with 92% of issues resolved at the grassroots level [16][25] - The implementation of new policies is expected to benefit approximately 1.5 million households and save around 20 billion yuan in electricity investment over five years [14] Group 3: Future Focus Areas - The focus for 2026 includes fully implementing the spirit of the 20th National Congress and ensuring the construction of a unified electricity market [26][28] - Emphasis will be placed on enhancing energy supply security, improving the quality of electricity services, and strengthening the regulatory framework [32][33] - The regulatory approach will prioritize innovation and reform, aiming to create a new regulatory landscape that aligns with the development of a strong energy nation [34][35]

Core Viewpoint - The National Energy Administration's 2026 regulatory work meeting emphasized the importance of energy regulation in supporting high-quality energy development and aligning with national strategic goals, guided by Xi Jinping's thoughts and directives [3][4][5]. Group 1: Regulatory Framework and Achievements - The meeting highlighted the significant progress made during the "14th Five-Year Plan" period in strengthening energy regulation, ensuring the implementation of major strategic policies, and establishing a unified and competitive electricity market [4][5]. - The energy regulatory authority has enhanced its enforcement capabilities, effectively addressing major risks and conflicts, and demonstrating the effectiveness of energy regulation [4][5]. Group 2: Future Directions and Goals - For 2026, the energy regulatory work will focus on implementing the spirit of the 20th National Congress and subsequent plenary sessions, with an emphasis on building a unified national electricity market and ensuring the regulation of natural monopoly sectors [5][6]. - The meeting called for a systematic approach to accelerate the construction of a new energy system, promote the efficient use of fossil energy, and support the growth of the clean energy industry [6]. - There will be a strong focus on enhancing the safety of the energy and electricity systems, improving monitoring and early warning mechanisms, and ensuring the reliability of electricity supply [6]. Group 3: Organizational and Leadership Aspects - The meeting underscored the importance of strengthening the Party's leadership in energy regulation, enhancing organizational and personnel development, and fostering a culture of accountability and discipline within the regulatory framework [6].

深化"四个监管"机制创新 全面提升能源治理效能 国家能源局党组成员、副局长 宋宏坤 能源是国民经济和社会发展的基础性产业，能源安全事关国家发展全局。当前，我国能源发展正处 于转型变革的关键时期，构建清洁低碳、安全高效的新型能源体系任务艰巨，对能源监管工作提出了更 高要求。国家能源局坚持以习近平新时代中国特色社会主义思想为指导，深入贯彻落实党的二十大和二 十届历次全会精神，认真落实党中央、国务院关于建设全国统一电力市场、健全自然垄断环节监管体制 机制等重要决策部署，在系统总结前期过程监管、数字化监管、穿透式监管、跨部门协同监管（以下简 称"四个监管"）试点经验基础上，推动建立"四个监管"常态长效机制，全面提升能源监管系统性、精准 性和协同性，为能源高质量发展提供坚实保障。 监管堵点有效疏解。"四个监管"将监管触角延伸到以往难以深入的环节，围绕重大项目执行、电网 公平开放、煤电容量电费考核、省间省内交易衔接等"老大难"问题，开展针对性穿透检查和制度纠偏， 既查到"点子"上，也推动形成一批针对性的整改措施和制度安排，监管的"穿透力"和"硬约束"得到明显 "四个监管"取得阶段性成果 近年来的探索实践中，"四个监管"在 ...

Complaint Situation - In October 2025, the 12398 Energy Regulatory Hotline received a total of 2,446 complaints, with 2,328 related to the electricity sector and 118 related to the new energy sector [3] - The main subjects of complaints included State Grid Corporation with 1,764 complaints, Southern Power Grid Company with 535, Inner Mongolia Power Group with 47, and other power enterprises with 98 [3] - The primary complaint categories were related to electricity application, power outage repairs, and electricity meter measurement [3] Complaint Handling Situation - Energy companies successfully resolved 2,367 complaints in October 2025, achieving a timely resolution rate of 100% [6] Complaint Hot Issues - Frequent power outages and inadequate low voltage management were reported in regions like Shaanxi and Sichuan, where power supply capacity was insufficient during peak usage [7] - Non-standard electricity application processes were noted in Jiangsu and Hebei, leading to incorrect pricing and installation issues [7] - Extended power outage durations and delays in power restoration were highlighted in Guangxi and Guangdong, affecting customer satisfaction [7] Appeal Situation - In October 2025, 232 appeals were received, resulting in a complaint appeal rate of 9.93%, with the majority involving State Grid Corporation [8] - The appeal handling focused on electricity application, meter measurement, and power outage repairs [11] Appeal Hot Issues - Poor reliability in power supply management was reported in regions like Hunan and Inner Mongolia, with frequent outages affecting residents [14] - Inaccurate electricity meter measurements were noted in Shanxi, leading to billing issues due to reliance on estimated readings [14] Reporting Situation - The hotline received 53 reports in October 2025, primarily concerning electrical facility licensing and new energy grid connections [15] - A total of 74 reports were resolved, with regulatory actions taken against verified violations [18] Reporting Hot Issues - Inaccurate electricity billing due to improper installation of metering devices was reported in Zhejiang, while procedural irregularities in power supply management were noted in Jiangxi [18] Work Requirements - Energy companies are urged to enhance management of frequent outages and low voltage issues, particularly in regions like Shaanxi and Sichuan [19] - Improvements in electricity application processes are necessary, with a focus on policy understanding and operational management in Jiangsu and Hebei [19] - Strengthening power restoration management is critical, especially in Guangdong and Guangxi, to ensure timely service [19] - Enhancing electricity meter management and compliance with regulatory standards is essential in Shanxi and Zhejiang [19]

Core Viewpoint - The meeting emphasized the significant achievements in energy regulation during the third quarter, highlighting the effective supply of energy during peak summer and the promotion of electricity market construction and order regulation [2][3]. Group 1: Regulatory Achievements - The regulatory work has effectively ensured stable energy supply during peak summer, facilitated the construction of the electricity market, and accelerated the implementation of major energy plans and policies [2]. - Innovations in regulatory mechanisms have made breakthroughs, laying a solid foundation for achieving annual goals [2]. Group 2: Upcoming Focus Areas - Energy regulatory agencies are urged to enhance energy supply monitoring and regulation for the upcoming winter, focusing on demand forecasting and addressing public energy needs [3]. - The construction of a unified national electricity market is a priority, with efforts to improve market rules and ensure continuous operation of provincial spot markets [3]. - There is a call for comprehensive supervision in the electricity sector, including addressing issues related to frequent power outages and improving customer service levels [3]. Group 3: Policy Communication - The meeting included presentations from various departments, including the National Development and Reform Commission, discussing relevant policy documents and regulatory updates [4].

Core Viewpoint - The report from the National Energy Administration highlights the complaints, appeals, and reports received through the 12398 energy supervision hotline in August 2025, indicating significant issues in the electricity supply sector and the response of energy companies to these complaints [1]. Complaint Situation - In August 2025, the 12398 energy supervision hotline received a total of 2,966 complaints, with 2,802 related to the electricity sector and 164 concerning renewable energy [2]. - The main complainants were the State Grid Corporation (2,136 complaints), Southern Power Grid Company (616 complaints), and Inner Mongolia Power Group (54 complaints) [2]. - The primary complaint categories included power outage repairs, electricity installation applications, and meter measurement issues [2]. Complaint Handling Situation - Energy companies were required to resolve 3,063 complaints in August, achieving a timely resolution rate of 99.9% [5]. - The satisfaction rate from follow-up calls after complaint resolution was 90.23% [5]. Complaint Hotspots - Issues reported included inadequate equipment maintenance and unstable voltage in regions like Shaanxi and Sichuan, affecting daily life [8]. - Complaints from Guizhou and Shanxi highlighted problems with overdue payments leading to power outages and inadequate repair management [8]. - In Yunnan and Jiangxi, users faced challenges with non-standard acceptance of electricity applications and increased costs due to poor service [8]. Appeal Situation - In August 2025, a total of 255 appeals were received, resulting in a complaint appeal rate of 8.29%, with the majority concerning the State Grid Corporation [9]. - The appeals primarily focused on electricity installation applications, power outage repairs, and meter measurement issues [10]. Appeal Hotspots - In Guangdong and Jiangxi, issues were raised regarding incomplete implementation of the "three zero" policy and inconsistent standards for application reviews [11]. - Complaints from Hainan and Hebei pointed to irregularities in overdue payment management and delays in repair services [11]. - Concerns in Jiangxi and Liaoning included lack of transparency in the assessment of distributed energy sources connecting to the grid [11]. Report Situation - The hotline received 75 reports in August 2025, with the majority related to electrical facility licensing and renewable energy grid connection [13]. - The National Energy Administration handled 100 reports, resolving 122 issues, with actions taken against verified violations [16]. Report Hotspots - Reports from Shaanxi and Hubei indicated misuse of electrical worker certificates by some companies during licensing processes [16]. - In Hebei and Jiangsu, reports highlighted violations in processing grid connection applications for users not meeting the criteria [16]. Work Requirements - Energy companies are urged to enhance power supply quality, improve equipment maintenance, and optimize user-side distribution [17]. - There is a need to standardize electricity installation management and ensure strict adherence to the "three zero" policy [17]. - Companies should refine outage management processes and ensure timely restoration of power [17]. - Strengthening management of renewable energy grid connections and transparently communicating connection standards to users is essential [17].

Complaint Situation - In August 2025, the 12398 Energy Regulatory Hotline received a total of 2,966 complaints, with 2,802 related to the electricity sector and 164 to the renewable energy sector [3] - The main complainants were the State Grid Corporation with 2,136 complaints and the Southern Power Grid Company with 616 complaints, focusing on issues such as power outage repairs, electricity application processes, and meter measurement [3][8] - The complaint handling rate was 99.9%, with a satisfaction rate of 90.23% for follow-up calls after resolving complaints [6] Complaint Handling - The State Grid Corporation had a timely handling rate of 99.95% and a follow-up satisfaction rate of 89.98% [8] - The Southern Power Grid Company achieved a 100% timely handling rate with a satisfaction rate of 90.80% [8] - Complaints were primarily about inadequate equipment maintenance, unstable voltage, and improper management of power outages in various regions [8] Appeal Situation - In August 2025, the hotline received 255 appeals, resulting in a complaint appeal rate of 8.29%, with the State Grid Corporation receiving the majority of appeals [9] - The main issues in appeals were related to electricity application processes, power outage repairs, and meter measurement [11] Report Situation - The hotline received 75 reports in August 2025, with the majority concerning electrical facility licensing and renewable energy grid connection [15] - The National Energy Administration handled 100 reports and resolved 122 issues, addressing violations through regulatory discussions and administrative penalties [18] Work Requirements - Energy companies are required to enhance power supply quality, optimize equipment maintenance, and improve user-side distribution [19] - There is a need to standardize electricity application management and ensure compliance with the "three zero" policy [19] - Companies must strengthen outage management and improve the efficiency of power restoration processes [19]

Core Viewpoint - The National Energy Administration emphasizes the need to strengthen electricity supply and demand monitoring, enhance energy supply security, and improve power supply service regulation to ensure stable and reliable electricity supply during peak summer demand [1] Group 1: Electricity Supply Monitoring and Regulation - The meeting highlighted the importance of monitoring and early warning for electricity supply and demand [1] - It aims to utilize market mechanisms to ensure energy supply and stabilize electricity provision during peak periods [1] - The establishment of provincial-level spot markets is being promoted, along with the implementation of a unified regulatory framework for electricity markets across the country by the end of the year [1] Group 2: Comprehensive Supervision and Regulatory Innovation - The administration plans to enhance comprehensive supervision in the electricity sector, focusing on extracting results from on-site inspections and categorizing actions such as interviews, notifications, and administrative penalties [1] - There is an emphasis on coordinating the regulation of key areas such as coal, oil, gas, and coal-fired power, while innovating regulatory methods to reduce inspection frequency and promote orderly market operations [1] Group 3: Improvement of Public Services and Energy Welfare - The new round of "access to electricity" policies will be detailed, and the handling of complaints through the 12398 hotline will be optimized [1] - Efforts will be made to address electricity supply issues in residential areas not connected to the grid and to rectify frequent power outages in specific regions [1] - The administration will strengthen daily management and training for dispatched agencies to enhance the quality and effectiveness of energy regulation [1]

Core Viewpoint - The meeting emphasized the importance of implementing the Central Committee's decisions and enhancing energy regulation to adapt to new situations and tasks, focusing on political awareness, business capabilities, work style, and collaboration [2]. Group 1: Energy Regulation Achievements - In the first half of the year, energy regulatory agencies effectively completed various tasks under the leadership of the National Energy Administration, focusing on political, economic, and social attributes of energy regulation [1]. - The meeting highlighted the progress made in establishing a unified national electricity market and optimizing the business environment for electricity consumption [1]. Group 2: Key Tasks for the Second Half - The meeting outlined the need to strengthen electricity supply and demand monitoring, ensuring stable and reliable electricity supply during peak summer periods [2]. - It was emphasized to advance the construction of provincial-level spot markets and implement a unified regulatory framework for market systems across regions [2]. - The meeting called for comprehensive regulation in the electricity sector, including administrative penalties and improving the long-term regulatory system [2]. Group 3: Training and Management - There is a focus on enhancing daily management and training for dispatched agencies to improve the quality and influence of energy regulation [2]. - The meeting included reports on the comprehensive regulation of the electricity sector and the implementation of the Central Committee's eight-point regulations [3].