转自：中国质量报 □ 丁文婷 在全球产业竞争日益激烈的背景下，质量是决定企业生存发展的核心，是衡量城市管理能级与国际竞争力的关键标尺。在这个以质取胜的赛道上，谁拥有一 流的质量人才，谁就掌握高质量发展的主动权。 作为始终将质量视为"城市生命"的国际化大都市，上海将首席质量官制度系统融入质量强市战略，通过制度构建、机制创新与实践探索，赋予其鲜明的本土 特色与扎实的实践深度，为新时期我国质量人才队伍建设和质量治理体系现代化，贡献了宝贵的"上海方案"与"上海智慧"。 搭建舞台 从制度构建到生态培育 质量人才的培养是一项长期系统性工程，离不开科学、开放、可持续的生态支撑。上海在引入首席质量官制度之初，便立足长远，着力探索构建从引进、扎 根、赋能到激活的完整闭环，为质量领军人才的脱颖而出与持续成长提供肥沃土壤和清晰路径。 首席质量官制度源于20世纪后期的西方企业。首席质量官通常由企业最高管理者任命，对质量安全与发展全面负责。上海以其一贯的开放姿态，积极学习借 鉴这一国际先进经验。但上海所做的，并非简单的"舶来"与"移植"，而是紧密结合本地产业基础、资源禀赋与发展战略，推动该制度"本地化"。 上海拥有门类齐全的工业体系， ...

Core Viewpoint - The implementation of the Chief Quality Officer (CQO) system in Qinghai Province is a key strategy to enhance the quality competitiveness of enterprises and support the construction of a modern quality development framework in the region [1]. Group 1: Implementation of the CQO System - The Qinghai Provincial Market Supervision Administration has prioritized the promotion of the CQO system as a key task for 2025, encouraging large-scale enterprises to establish CQOs and integrate them into quality improvement and incentive assessment systems [1]. - As of now, 308 enterprises in the province have appointed CQOs, and 338 individuals have obtained training certificates [1]. Group 2: Training and Capacity Building - A layered and categorized training program is being conducted across the province, utilizing resources from the "CQO Home" platform and the Provincial Quality Association, focusing on quality strategy, excellence performance, and digital quality management [2]. - Various training methods, including theory and case studies, are being employed to enhance the practical management skills of CQOs [2]. Group 3: Successful Practices and Innovations - Notable examples of successful CQO practices include: - Qinghai Salt Lake Yuanpin Chemical's CQO led a QC initiative that increased the urea premium product rate to 85.46% [2]. - Gelmud Yilin Goji's CQO established a traceable system for organic goji berries, achieving 17 years of zero quality accidents and accounting for half of the province's export value [2]. - Zhongfu Shenying Carbon Fiber's CQO developed a comprehensive quality management system with an annual key performance indicator improvement rate exceeding 5% [2]. - China General Nuclear Power's CQO innovated a full lifecycle management model for heat transfer oil in solar thermal power plants, achieving 230 days of continuous operation [2]. Group 4: Future Directions - The Qinghai Provincial Market Supervision Administration plans to deepen the CQO system's implementation, focusing on effective coverage in small and micro enterprises and enhancing the strategic decision-making and cross-departmental collaboration capabilities of CQOs [3]. - An incentive mechanism will be improved to stimulate the innovative potential of CQOs, contributing to higher quality development in Qinghai [3].

Core Insights - Guizhou aims to enhance quality management efficiency across enterprises and industrial chains by addressing over 400 quality issues and implementing a new quality improvement model by 2025 [1][3] - The province has identified 84 exemplary cases of chief quality officers (CQOs) in 2024, showcasing successful quality management practices from leading companies like Kweichow Moutai and Hongxing Development [1][2] - Guizhou's consumer product quality rate is currently below the national average, prompting the implementation of 58 quality development projects in 2024 to mobilize social investment of 1.024 billion yuan [3] Industry Developments - The chief quality officer is recognized as a crucial figure in driving quality management and achieving the goal of a quality-strong province, with a current shortfall in the number of CQOs compared to other provinces [2] - Guizhou's aerospace industry, represented by AVIC Guizhou Aircraft Co., has innovated digital monitoring models to resolve 506 quality issues, leading to a 50% reduction in upstream and downstream quality problems [4] - The province is collaborating with Fujian to enhance quality control in the lithium battery supply chain, utilizing AI to identify quality fluctuations and mitigate raw material quality losses [4] Strategic Focus - The emphasis is on increasing the "new value," "gold content," and "green content" of quality management, with leading enterprises encouraged to adopt scientific approaches to quality control and enhance product service value [5] - There is a strong push for green and low-carbon development, promoting the application of advanced green technologies and integrating ecological product value into brand value [5]

Core Insights - The third Chief Quality Officer (CQC) Forum in Shenzhen focused on "AI Empowerment and Digital Intelligence Integration," aiming to summarize the achievements of the CQC system and promote exchanges among quality leaders across the nation [1][3] Group 1: Forum Highlights - The forum featured keynote speeches from prominent experts, including He Zhen from Tianjin University and Shan Miyuan from Fuyou University, discussing AI's role in quality management and sustainable development strategies for businesses [3][5] - Notable companies such as Huawei, Mindray, and iFlytek shared innovative quality management practices and the impact of CQC leadership on quality transformation [3][5] Group 2: Achievements of Shenzhen's CQC System - Shenzhen's CQC system has achieved ten significant outcomes, including the development of a local standard for CQC implementation, a talent pool of over 10,000 CQC professionals, and the establishment of an online education platform [6] - The forum recognized exemplary cases of quality transformation and awarded titles to outstanding CQC leaders, with BYD and ZTE designated as demonstration bases for the CQC system [6]

Group 1 - The core event is the launch of the "Quality Month" in Guangdong Province, which aims to enhance quality management across industries [1] - Guangdong has established a system of Chief Quality Officers (CQOs) in over 44,000 enterprises, covering all 21 cities above the prefecture level, fostering a talent pool that is technically proficient, management-savvy, and innovative [1] - The "Chief Quality Officer Partner Program" was introduced to promote collaboration among key industries, focusing on high-end equipment manufacturing, new displays, and industrial robotics [2] Group 2 - The program aims to create a collaborative mechanism among upstream, midstream, and downstream enterprises in the supply chain, addressing common technological challenges and promoting advanced quality management methods [2] - The initiative seeks to enhance the resilience and safety of the industrial supply chain, ensuring that quality requirements are deeply integrated [2] - The program is designed to support the development of new productive forces by solidifying the foundation of quality management [2]

Core Insights - The Ningxia Market Supervision Administration has implemented the Chief Quality Officer (CQO) system to enhance quality management across enterprises, resulting in improved product quality and customer satisfaction [1][2][3][4] Group 1: Implementation of CQO System - The CQO system has been fully adopted by 620 key enterprises in Ningxia, promoting a culture of quality management and innovation [1] - Companies like Mengniu Dairy have leveraged advanced technologies such as 5G, big data, and AI to achieve significant operational efficiencies, including a 43% reduction in energy consumption and a 15% increase in product effectiveness [1] - The CQO system has led to an average increase of 0.5 percentage points in product quality delivery rates and a 7% improvement in customer satisfaction across participating companies [2] Group 2: Quality Management Innovations - Ningxia BaRuiYuan Goji Berry Development Co. has restructured its quality management framework, achieving an annual sales growth of 2% through a comprehensive quality management model [2] - The CQO system encourages enterprises to innovate in quality management practices, resulting in the development of new products with independent intellectual property rights [3] - The Ningxia Market Supervision Administration has facilitated the resolution of 117 quality issues through collaborative efforts among CQOs in 2024 [3] Group 3: Financial Support and Incentives - The Ningxia government has provided financial support through the "Ning Quality Loan," amounting to 3.1 billion yuan for 286 enterprises that have appointed CQOs, enhancing their financing capabilities [4] - Policies have been established to incentivize the appointment of CQOs, linking it to eligibility for various government quality awards and support programs [4]