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治理“幽灵外卖”,网络餐饮服务新规向社会公开征求意见
Yang Shi Xin Wen· 2025-10-16 12:46
Core Viewpoint - The State Administration for Market Regulation has drafted a regulation to enhance food safety responsibilities for third-party online food delivery platforms and their partnered restaurants, with public feedback open until November 16 [1] Group 1: Regulatory Framework - The regulation aims to clarify the responsibilities and rights of platforms, third-party institutions, and restaurants regarding food safety, addressing issues like "ghost kitchens" [1] - Platforms are required to establish comprehensive food safety management systems and mechanisms, ensuring proper monitoring and inspection of partnered restaurants [1] Group 2: Operational Requirements - The regulation stipulates a "one certificate, one store" operating model, prohibiting restaurants from using the same business license to open multiple online stores on the same platform [1] - Platforms must continuously publicize their operational qualifications, ensuring that the names of online stores match those of their physical counterparts, and that the pickup addresses align with the registered business locations [1] Group 3: Special Identifications - The regulation introduces special identifiers for "no dine-in" businesses and sets guidelines for their display positions and pages on the platform [1]
防幽灵外卖!官方:外卖应对无堂食商家加专属标识
财联社· 2025-10-16 11:49
Core Viewpoint - The article discusses the draft regulations by the State Administration for Market Regulation aimed at enhancing food safety responsibilities for third-party platforms and online food service providers in the network catering industry, with a public feedback deadline of November 16. Group 1: Regulatory Focus - The regulations address key food safety issues in online catering services, including unclear platform responsibilities, lax management of food service providers, and lack of transparency in food safety information [1]. - The draft aims to clarify the responsibilities and rights of platforms, third-party institutions, food service providers, and delivery units regarding food safety, thereby preventing the "ghost takeaway" phenomenon [1]. Group 2: Operational Requirements - The regulations stipulate a "one certificate, one store" operating model, prohibiting food service providers from using the same operating credentials to open multiple online stores on the same platform [2]. - Continuous public disclosure of operating credentials by platform providers is mandated, ensuring that the online store name matches the physical store name and that the pickup address aligns with the registered operating location [2]. - Special identification will be provided for "no dine-in" businesses, with specific regulations on display locations and pages [2].
事关平台外卖食品安全 网络餐饮服务新规公开征求意见
Bei Jing Shang Bao· 2025-10-16 11:41
Core Points - The regulatory framework for food safety in online catering services is being strengthened to address key issues [1][2] - A draft regulation has been created to clarify responsibilities among third-party platforms and food service providers [1] - The regulation aims to enhance risk prevention throughout the food safety process and tackle issues like unclear platform responsibilities and lack of transparency [1] Group 1 - The draft regulation titled "Regulations on the Supervision and Management of Food Safety Responsibilities for Third-Party Platforms and Online Catering Service Providers" is open for public feedback until November 16 [1] - The regulation focuses on reinforcing the food safety responsibilities of third-party platforms and online food service providers [1] - It aims to prevent issues such as "ghost deliveries" by clarifying the responsibilities and rights of platforms, third-party institutions, and food service providers [1] Group 2 - The regulation also seeks to standardize takeout operations without dine-in services and improve collaboration between platforms and regulatory authorities [2] - The goal is to promote social governance in food safety for online catering services and enhance the overall safety of food for consumers [2] - This initiative is part of a broader effort to ensure the safety of food consumed by the public [2]
市场监管总局出手:外卖应对“无堂食”商家加专属标识
第一财经· 2025-10-16 11:09
Core Viewpoint - The article discusses the draft regulations proposed by the State Administration for Market Regulation aimed at enhancing food safety responsibilities for third-party platforms and online food service providers in the context of network catering services [1][2]. Group 1: Regulatory Focus - The regulations address key issues in food safety within online catering services, including unclear platform responsibilities, lax management of service providers, and lack of transparency in food safety information [1]. - The draft aims to clarify the responsibilities and rights of platforms, third-party institutions, service providers, and delivery units regarding food safety [1]. Group 2: Implementation Requirements - Platforms are required to establish comprehensive food safety management systems and mechanisms, ensuring clear delineation of responsibilities among all parties involved [1]. - Online food service providers must implement the "Internet + Open Kitchen" model to enhance transparency and accountability [1]. Group 3: Operational Standards - The regulations stipulate a "one certificate, one store" operating model, prohibiting service providers from using the same operating credentials to open multiple stores on the same platform [2]. - Continuous public disclosure of operating credentials by platform providers is mandated, ensuring that the store name matches the physical location and that the pickup address aligns with the registered business location [2].
市场监管总局:拟规定外卖应对无堂食商家加专属标识
智通财经网· 2025-10-16 10:34
Core Points - The State Administration for Market Regulation has drafted a regulation to enhance food safety responsibilities for third-party platforms and online food service providers, with public feedback open until November 16 [1][2] - The regulation aims to clarify responsibilities among platforms, third-party institutions, and food service providers, focusing on risk prevention and transparency in food safety [1][2] Group 1: Regulation Objectives and Scope - The regulation is designed to strengthen food safety supervision in online food services and ensure that third-party platforms and food service providers fulfill their food safety responsibilities [4] - It applies to all third-party platforms and food service providers operating within the People's Republic of China [4] Group 2: Key Principles and Responsibilities - The food safety work in online food services adheres to strict admission, risk management, and social co-governance principles [5] - The National Market Supervision Administration is responsible for guiding food safety supervision across the country [6] Group 3: Platform Requirements - Platforms must establish and execute systems for reviewing and monitoring food service providers, reporting food safety violations, and managing food safety incidents [8] - Platforms are required to maintain a dedicated food safety management team and ensure proper training for food safety personnel [8][9] Group 4: Monitoring and Compliance - Platforms must conduct monthly on-site checks of at least 5% of food service providers, aiming for full coverage within two years [11] - Platforms are obligated to report any violations by food service providers to local market supervision departments promptly [12] Group 5: Food Service Provider Responsibilities - Food service providers must establish food safety management systems and ensure compliance with food safety laws [14] - They are required to publicly disclose their operating qualifications and ensure that food preparation meets safety standards [22][24] Group 6: Penalties for Non-Compliance - Penalties for platforms failing to meet regulatory requirements can range from 5,000 to 50,000 yuan, depending on the violation [17][19] - Food service providers can face similar fines for not adhering to food safety standards or for misrepresenting their qualifications [21][22]
市场监管总局:“互联网+明厨亮灶”视频信息应当至少留存14天
Core Viewpoint - The State Administration for Market Regulation has drafted a regulation requiring third-party online food service platforms to support food safety responsibilities of network catering service providers through technical means, including video information uploads and prominent display of safety indicators [1] Group 1: Regulatory Requirements - Platforms must provide technical support for the "Internet + Bright Kitchen Bright Stove" video information upload and display [1] - The "Internet + Bright Kitchen Bright Stove" video information must be retained for at least 14 days [1] - Platforms are required to prominently display a jump indicator for "Internet + Bright Kitchen Bright Stove" on the main page of the catering service provider [1] Group 2: Compliance and Cooperation - Market supervision departments can request relevant information from platforms during inspections, investigations, and incident handling [1] - Platforms must cooperate by establishing data interfaces with local market supervision departments [1]
市场监管总局:拟规范无堂食外卖经营行为 推进网络餐饮服务食品安全社会共治
Core Viewpoint - The article discusses the introduction of a draft regulation aimed at enhancing food safety supervision in online catering services, focusing on the responsibilities of third-party platforms and food service providers [1] Group 1: Regulatory Framework - The draft regulation, titled "Regulations on the Supervision and Management of Food Safety Responsibilities of Third-party Platform Providers and Online Catering Service Providers," is currently open for public feedback until November 16 [1] - The regulation aims to address key issues in food safety within online catering services, emphasizing the need to clarify responsibilities among platforms, service providers, and delivery units [1] Group 2: Key Objectives - The primary goal is to strengthen risk prevention throughout the entire process of online food service, targeting weaknesses such as unclear platform responsibilities and lack of transparency in food safety information [1] - The regulation seeks to prevent the phenomenon of "ghost takeout" by clearly defining the responsibilities and authority boundaries among involved parties [1] Group 3: Implementation Measures - Specific requirements will be established for platforms regarding the verification of service providers' qualifications, routine monitoring, and information disclosure [1] - The regulation also aims to standardize takeout operations without dine-in services, enhancing collaboration between platforms and regulatory authorities to improve food safety governance [1]
舌尖上的透明,潍坊市市场监管局打造“互联网+明厨亮灶”
Qi Lu Wan Bao Wang· 2025-09-29 03:17
Core Viewpoint - The rapid development of the online food delivery industry has raised significant food safety concerns, prompting regulatory bodies to implement measures like "Internet + Bright Kitchen" to enhance transparency and safety in food preparation [1][2]. Group 1: Industry Developments - The online food delivery sector has become an essential part of daily life, but issues such as unclear kitchen hygiene and non-standard food processing have emerged as major safety risks [1]. - The Weifang Market Supervision Administration is actively responding to national policies to promote the "Internet + Bright Kitchen" initiative [1]. Group 2: Regulatory Measures - In March, the Central Committee of the Communist Party of China and the State Council issued guidelines to strengthen the full-chain supervision of food safety, emphasizing the need for integrated online and offline regulation of food delivery services [1]. - The initiative aims to enhance the supervision of takeout services and social oversight, reflecting the government's strong commitment to food safety [1]. Group 3: Implementation and Impact - The "Internet + Bright Kitchen" pilot program utilizes internet technology to allow consumers to view the food preparation process in real-time, thereby ensuring comprehensive supervision of food safety [2]. - This initiative promotes transparency in the online food delivery sector, safeguarding consumer rights while also benefiting business operators, which is crucial for boosting consumer confidence and fostering healthy industry growth [2]. - The pilot program at Weifang Yintai Mall aims to create replicable and scalable experiences to improve the quality of online food services [2].
外卖净厨,“浙”里起“杭”
Hang Zhou Ri Bao· 2025-08-22 02:27
Core Viewpoint - Hangzhou is advancing the safety and quality standards of online food delivery services, particularly focusing on the establishment of no-dine-in delivery zones to enhance food safety and consumer trust [8][9][10]. Group 1: Development of No-Dine-In Delivery Zones - The no-dine-in delivery zone in Yuhang District, known as Daogu Meishi City, features 25 stalls and is designed to meet the growing demand for online food delivery among the young population [7]. - Since July 2022, Hangzhou has initiated a comprehensive reform of online food delivery services, resulting in the establishment of 32 standardized no-dine-in delivery zones across the city [8]. - The compliance rate for food service licenses among over 50,000 online food delivery businesses in Hangzhou has reached over 98%, with a seal usage rate of 97% [8]. Group 2: Mechanism Innovation and Management - The Hangzhou Market Supervision Administration has formed a leadership group to address the challenges of small and scattered online food delivery businesses, implementing a "group-style" management model [9]. - New local standards for food safety management in no-dine-in delivery zones have been introduced, including guidelines for entry and exit regulations [9][10]. - The city has seen a significant reduction in complaints related to online food delivery services, indicating improved management and oversight [8]. Group 3: Collaboration with Platforms - Strategic partnerships have been established with major food delivery platforms like Meituan and Ele.me to enhance information sharing and preemptively identify food safety risks [11]. - Incentives such as traffic support and operational guidance are provided to compliant merchants in no-dine-in delivery zones, promoting a positive compliance culture [11]. - A total of 137 food safety risks have been identified and addressed through the "shared government-enterprise communication" mechanism [11]. Group 4: Community Involvement and Self-Regulation - The establishment of the first national "Online Food Delivery Self-Regulation Alliance" in Hangzhou aims to promote self-management and healthy industry development [12]. - Initiatives have been launched to ensure that food quality and safety standards for delivery match those of dine-in services, with participation from well-known brands [12]. - Community supervision efforts have been enhanced, including the formation of "food safety rider" teams and the introduction of food safety responsibility insurance for no-dine-in delivery zones [12]. Group 5: Technological Empowerment - A real-time data exchange mechanism has been implemented to verify the licensing information of food delivery businesses, effectively preventing issues like "ghost kitchens" [13]. - The "Sunshine Kitchen" initiative has been upgraded to improve monitoring and compliance through AI technology, allowing for timely identification of non-compliance [13]. Group 6: Strengthening Offline Supervision - The "Clean Kitchen" initiative has been promoted to address hygiene issues in small restaurants and online food delivery services, with a focus on maintaining cleanliness and safety [14]. - Since 2025, nearly 29,000 inspections of food delivery businesses have been conducted, resulting in numerous corrective actions and legal proceedings [14]. - The city plans to continue enhancing the online food delivery reform and expand the "Clean Kitchen" initiative to ensure high-quality food safety standards [15].
菏泽切实解决网络餐饮食品安全问题
Qi Lu Wan Bao· 2025-08-13 23:09
Core Viewpoint - The Heze Municipal Market Supervision Administration is implementing a special rectification action for food safety in online catering services from May 2025 to December 2025 to address prominent food safety issues and ensure public safety in food consumption [1] Group 1: Strengthening Online Catering Supervision - The administration is conducting a comprehensive comparison and verification of data from major online catering platforms (Meituan, Ele.me, JD) against the administrative licensing and filing management system to ensure the authenticity and traceability of merchant information [2] - A total of 1,036 data comparisons have been completed, resulting in the modification or cancellation of 265 platform data entries [2] Group 2: Regulating "No Dine-in Takeaway" Business - A thorough investigation of areas with concentrated "no dine-in takeaway" operations has been conducted, establishing a management ledger for 17 such areas and implementing tailored rectification measures [3] - A pilot program for the standardization of "no dine-in takeaway" operations is being explored for replicable regulatory models [3] Group 3: Enhancing Supervision and Accountability - The three major platforms are urged to strictly fulfill their food safety responsibilities, with a total of 3,276 online inspections and 1,965 offline inspections conducted on merchants [4] - 1,137 takeaway operators have been checked, with 32 corrective notices issued, 209 non-compliant operators removed from the platform, and 51 illegal cases filed [4] - Issues related to misleading images and videos have been rectified for 96 operators [4] Group 4: Promoting Public Participation - The initiative encourages chain restaurants to implement "Internet + Open Kitchen" practices and promotes the "Food Safety Sentinel" system by hiring 100 delivery riders as food safety supervisors to extend regulatory reach [5]