升级技术监管手段是关键。平台应加大技术投入，运用大数据、人工智能等技术开发风险识别模 型，通过分析商户订单量波动、地址变更频率、消费者投诉关键词等数据，精准定位疑似"幽灵外卖"商 户。此外，应积极推进"互联网+明厨亮灶"建设，让消费者能够直观监督餐饮制作过程。 近日，国家市场监督管理总局发布实施《外卖平台服务管理基本要求》，直指"幽灵外卖"等行业痛 点，为外卖行业规范发展划定了清晰底线。 "幽灵外卖"通常指那些没有堂食场地的外卖商户，他们通过租借证照、使用虚假地址、伪造门店照 片等手段入驻外卖平台，甚至将自己包装成"高分店铺"。低廉的运营成本使他们能够以低价吸引消费 者，但其后厨往往存在环境脏乱差、食材来源不明、加工操作不规范等问题。一旦被投诉查处，还能迅 速换个"马甲"重新上线，让消费者防不胜防。 "幽灵外卖"的出现，首先在于部分平台在审核机制上的宽松或执行不力。同时，网络经营模式导致 现行监管技术和手段难以做到全方位覆盖。此次新规的出台，为治理"幽灵外卖"提供了制度遵循。但从 纸面规定到落地见效，仍需一系列切实可行的措施。 强化源头管控是首要环节。在商户入驻环节，新规要求商户提供带有门店定位的一镜到底视频 ...

中国人民大学食品安全治理协同创新中心 公共管理学院教授 刘鹏：食品安全是天大的事，但这样 一个天大的事，实际上是一个系统的工程，需要久久为功。这一次我们说的这四项专项，实际上覆盖了 食品安全当中重点的领域，重点的地区，重点的环节和重点的品种，实际上涵盖的也是一个重点风险问 题，也就是老百姓最关心，跟老百姓生活最密切，以及风险最易发的这么一些领域。抓住了这些领域， 就相当于抓住了我们长久以来国家食品安全当中的一些牛鼻子问题，便于我们去集中我们有限的监管资 源去针对这些风险问题来开展集中的监管。 守牢校园食品安全底线 主要治理思路是什么？ 持续加大农村假冒伪劣食品整治力度，着力压实校园食品安全主体责任，严厉打击肉制品、食用植 物油消费欺诈违法行为，综合治理滥用食品添加剂突出问题，2025年食品安全监管重点在解决哪些问 题？从刚刚发布的食品销售连锁企业食品安全主体责任新规，到即将发布实施的直播电商食品安全新 规，食品安全监管空白如何更好完善？《新闻1+1》带来分析解读。 集中整治四个领域 释放怎样的信号？ 山寨食品问题为何久拖不决？ 中国人民大学食品安全治理协同创新中心 公共管理学院教授 刘鹏：校园的食品安全，关系 ...

（来源：千龙网） 新京报讯 （记者 陈琳）12月23日，市场监管总局副局长柳军在食品安全专题新闻发布会上介绍，总局 推动《中华人民共和国食品安全法》完成重要修订，首次在法律层面确立重点液态食品道路散装运输许 可制度，并将婴幼儿配方液态乳纳入注册管理，成为年度重要制度创新。 2025年，市场监管总局围绕《关于进一步强化食品安全全链条监管的意见》落实，推动制度完善、深化 专项整治、强化智慧监管、健全应急体系，全国食品安全形势总体平稳。 重点工作聚焦五大领域，制度创新与技术赋能双线并进。系统推动全链条监管落地。通过细化任务分 工、加强解读培训、建立月度督办与季度会商机制，确保全链条监管要求层层传导、有效执行。《中华 人民共和国食品安全法》完成重要修订，首次在法律层面确立重点液态食品道路散装运输许可制度，并 将婴幼儿配方液态乳纳入注册管理，填补制度空白。同步出台《集中用餐单位落实食品安全主体责任监 督管理规定》等10余部规章及多项国家标准，织密全流程制度防护网。 开展突出问题专项整治。针对校园食品安全、农村假冒伪劣食品、肉制品和食用油掺杂掺假、食品添加 剂滥用等问题开展系列专项行动，坚持"零容忍"打击违法违规行为，解 ...

"校园餐"关系着学生的身体健康，"孩子吃得好不好、安不安全"是社会关切的民生焦点。整治"校园餐"等领域群众身边不正之风和腐败问题，也是党的 二十大以来纪检监察机关的工作重点之一。在重庆铜梁，当地坚持问题导向，推动多项"校园餐"领域改革，守好学生们"舌尖上的安全"。 重庆市铜梁区龙都小学二年级学生 邱薪蒙：我觉得学校食堂的饭菜很好吃，周一到周五都不一样，每天都能吃得很饱很饱。 重庆市铜梁区龙都小学陪餐家长 卢幸：他们弄得很干净。整个食堂卫生也做得比较好。 挤占挪用膳食经费等问题一度侵害学生利益 0:00 / 2:49 午餐时分，重庆铜梁区龙都小学食堂迎来了用餐的孩子们。土豆烧牛肉、仔姜肉丝、清炒豇豆……"两荤一素一汤"的菜品营养均衡。 重庆市铜梁区纪委副书记、区监委副主任 李继红：这些问题产生的原因，主要还是部分学校负责食堂的管理人员、分管的校级领导等对哪些支出可以 在食堂账户中列支，哪些支出不能在食堂账户中列支把握不准，造成侵占了学生膳食经费问题。一些学校对学生营养餐重视程度不够，未认真落实学生吃 饱、吃好的基本要求。 针对这些问题，铜梁区纪委监委联合区教委、财政、市场监管等部门持续加强监督检查，严查快处发现 ...

Core Viewpoint - The new national standard for food delivery platforms, while not legally binding, aims to establish industry benchmarks, balance interests, and significantly impact the operational behaviors of platform companies, providing essential references for regulatory enforcement [1][9]. Group 1: Service Management System - The new standard constructs a comprehensive service management system covering the entire process of food delivery platforms [2]. Group 2: Merchant Management - The standard establishes a "registration-audit-operation" regulatory framework to address long-standing food safety issues, requiring merchants to have physical stores and valid licenses, including a unique video verification process to combat "ghost kitchens" [3]. - A dual audit mechanism is introduced, mandating monthly checks of at least 5% of merchants and updating information for high-risk merchants within three months [3]. - Platforms must set up independent food safety management bodies and implement a systematic food safety oversight protocol [4]. Group 3: Pricing and Promotion Regulations - The standard addresses long-standing issues of pricing transparency and promotional practices, defining core fees and requiring platforms to publicly disclose pricing rules and calculations [5]. - It prohibits various unreasonable charging practices and mandates a fee reduction mechanism for small and micro merchants [5]. - The standard delineates responsibilities for platform promotions, ensuring costs are not passed onto merchants or delivery personnel, and prohibits deceptive pricing practices [5]. Group 4: Delivery Personnel Rights - The new standard includes specific provisions for the protection of delivery personnel's rights, ensuring fair compensation and working conditions [6][7]. - It mandates that platforms determine base delivery income based on regional characteristics and prohibits practices that reduce earnings under the guise of promotions [7]. - Delivery personnel are limited to a maximum of 8 hours of work per day, with mandatory breaks, and platforms must optimize delivery algorithms to ensure safety [7][8]. Group 5: Platform Responsibility and Algorithm Transparency - The standard emphasizes the need for platforms to enhance algorithm transparency, requiring public disclosure of dispatch algorithms and compliance audits [10][11]. - It aims to prevent monopolistic behaviors by ensuring platforms do not exploit their advantages to discriminate against consumers [10]. Group 6: Balancing Rights and Interests - The standard introduces a dual-track protection approach for delivery personnel, recognizing both labor and cooperative employment models to better meet the needs of flexible workers [12][13]. - It establishes a "quasi-injury" insurance system for gig workers, which may become a key indicator of platform compliance [13]. - The implementation of the standard may lead to increased operational costs for platforms, affecting rider income and delivery times, necessitating ongoing evaluation and adjustment of the standard's effectiveness [14].

Core Viewpoint - The introduction of the new national standard "Basic Requirements for Food Delivery Platform Service Management" aims to enhance food safety regulation and address key issues in the food delivery industry, including the protection of delivery personnel's rights and the regulation of platform fees [1][6]. Group 1: Food Safety Regulation - The new standard incorporates "Internet + Bright Kitchen" to strengthen food safety oversight, requiring merchants to implement real-time video monitoring of food preparation processes [3][4]. - The standard mandates platforms to establish dedicated teams to verify merchant information and conduct monthly checks on at least 5% of merchants to prevent unqualified vendors from operating [2][6]. - Platforms are encouraged to support merchants in adopting "Internet + Bright Kitchen" through subsidy policies, allowing small and medium-sized businesses to participate at minimal cost [3][4]. Group 2: Market Competition Issues - The standard addresses competitive practices in the food delivery sector, particularly the pressure on small merchants to participate in promotions that can lead to financial losses [6][7]. - It specifies that platforms must bear the costs of promotional activities and cannot pass these costs onto merchants or delivery personnel, nor can they force merchants to participate in promotions [6][7]. - The standard prohibits misleading marketing practices that disrupt market pricing and order [6][7]. Group 3: Delivery Personnel Rights - The new standard emphasizes the protection of delivery personnel's rights, addressing issues such as long working hours and high work intensity [7][8]. - It includes requirements for platforms to provide compensation for delays caused by merchants and to ensure fair working conditions, such as eliminating penalties for late deliveries [7][8]. - Several platforms have already begun reforms, including the cancellation of late delivery penalties and the introduction of service score systems to manage performance [7][8]. Group 4: Complaint Mechanisms - The standard focuses on improving dispute resolution mechanisms by establishing clear channels for complaints from consumers, merchants, and delivery personnel [8]. - It aims to enhance social oversight and ensure that the food delivery industry adheres to the new standards [8].

Group 1 - The "Ele.me" app has officially rebranded to "Taobao Flash Purchase" as of December 5, with updates rolling out to reflect this change across all related scenarios [1] - The State Administration for Market Regulation has implemented a recommended national standard for food delivery platforms, aiming to enhance service management and promote high-quality industry development [3] - The new standards focus on various aspects including merchant management, platform fees and promotions, labor management for delivery personnel, and dispute resolution mechanisms [3] Group 2 - The standards emphasize the importance of merchant responsibility, encouraging platforms to ensure food safety and transparency in service management [3] - There is a push for fair competition by clarifying fee structures and promoting reasonable promotional practices [3] - The guidelines also aim to protect the rights of delivery workers by addressing labor conditions and social security [3]

Core Viewpoint - The newly implemented "New National Standard" for food delivery platforms aims to address various issues related to the rights of delivery riders and small restaurant businesses, while enhancing the overall governance of the food delivery market [1][2][4][5]. Group 1: Focus Areas of the New Standard - The standard emphasizes the need for platforms to take responsibility for the qualification review of merchants and to protect the fair trading rights of merchants, as well as the rights of delivery riders [1][2]. - It aims to fill gaps in existing regulations by providing detailed guidelines for service management in the food delivery sector, thus promoting better governance [1][3]. Group 2: Platform Responsibilities and Governance - The standard highlights that the responsibility for market governance should not rest solely on the platforms, but requires collaboration from various societal forces [2]. - Platforms are required to implement their responsibilities actively, and regulatory bodies must ensure compliance with the new standards, rewarding compliant platforms and addressing those that fail to meet requirements [2]. Group 3: Technology and Future Directions - The standard sets a baseline for platform responsibilities and encourages the use of technology, such as big data and artificial intelligence, to develop risk identification models for better governance [3]. - It suggests that successful practices from the implementation of the standard could eventually evolve into mandatory legal requirements, contributing to a dynamic regulatory framework [3]. Group 4: Protection of Delivery Riders' Rights - The standard plays a crucial role in enhancing the protection of delivery riders' rights, addressing issues such as income security, rest time, and safety [4]. - Specific provisions include prohibiting excessive fines for delays and ensuring that riders are not pressured into unsafe behaviors, such as running red lights [4]. Group 5: Safeguarding Small Restaurant Businesses - The standard responds to concerns regarding the rights of small restaurant businesses, which often face disadvantages when negotiating with larger platforms [5]. - It prohibits platforms from coercing small merchants into financial contributions for promotional battles and mandates transparency in fee structures, thereby balancing power dynamics [5].

Core Viewpoint - The newly implemented "New National Standard" for food delivery platforms aims to address various issues related to the rights of delivery riders and the fair treatment of small and medium-sized restaurants, while also emphasizing the responsibilities of the platforms themselves [1][4][10]. Group 1: Key Issues Addressed by the New Standard - The standard focuses on the qualification review of merchants entering the platform and the protection of delivery riders' rights, addressing public concerns about the current operational practices of food delivery platforms [3][4]. - It aims to balance the legitimate rights of merchants and enhance the overall service management of food delivery platforms, filling gaps in existing regulations [4][10]. Group 2: Platform Responsibilities and Governance - The standard emphasizes that the responsibility for governance should not rest solely on the platforms, but requires collaboration from various societal forces [5]. - It establishes the platform as a key entity responsible for implementing the standards, with regulatory bodies expected to actively ensure compliance and recognize platforms that perform well [5][8]. Group 3: Technological Integration and Future Directions - The standard introduces requirements for platforms to utilize technology, such as big data and artificial intelligence, to create risk identification models for better governance [8]. - It suggests that successful practices from the standard could eventually evolve into mandatory legal requirements, contributing to a dynamic regulatory framework for platform governance [8]. Group 4: Protection of Delivery Riders' Rights - The standard significantly enhances the protection of delivery riders' rights, addressing issues such as income security, rest time, and safety [10]. - It specifies that penalties for delays should not be excessive, promoting alternative management methods to avoid over-penalizing riders [10]. Group 5: Fair Treatment of Small and Medium-sized Restaurants - The standard responds to concerns about the exploitation of small and medium-sized restaurants by larger platforms, prohibiting practices that force these businesses to participate in subsidy wars that erode their profit margins [11]. - It mandates transparency in platform fees and requires clear explanations of charges to merchants, aiming to balance the power dynamics between large platforms and smaller businesses [11].

Core Viewpoint - The National Market Supervision Administration has implemented a national standard titled "Basic Requirements for Delivery Platform Services," aimed at enhancing food safety and protecting the rights of delivery personnel [1] Group 1: Food Safety - The new standard encourages merchants to actively respond to the "Internet + Bright Kitchen and Bright Stove" initiative, emphasizing the importance of maintaining food safety [1] - The standard aims to safeguard consumers' food safety, ensuring that the food they receive meets safety regulations [1] Group 2: Delivery Personnel Rights - The standard focuses on labor management for delivery personnel, reinforcing their rights and protections [1] - It specifies that delivery personnel should not work more than 8 hours a day without confirmation, and if they work continuously for over 4 hours, they should receive a fatigue alert and take a mandatory 20-minute break [1] - Platforms are prohibited from using algorithmic optimization or incentive rewards to force or indirectly compel delivery personnel to work overtime [1]