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网店名称须与实体门面招牌名称一致
Xin Lang Cai Jing· 2026-02-27 07:05
Core Viewpoint - The newly released regulations by the State Administration for Market Regulation aim to address food safety issues in the rapidly growing online food delivery market, which is projected to exceed 1.4 trillion yuan, accounting for approximately 24% of the total revenue in the catering industry [1][2]. Group 1: Regulations on Food Safety Responsibilities - The regulations require online food service providers to ensure that the names of their online stores match their physical storefronts and to display their operating qualifications and actual business addresses prominently on their main pages [1][2]. - Platforms must also ensure that food service providers without dine-in services display a "No Dine-in" label on their main pages and synchronize this information on the provider list page [1]. Group 2: Addressing "Ghost Restaurants" - The regulations specifically target "ghost restaurants," which operate without proper qualifications and use fraudulent means to appear as legitimate businesses. Platforms are mandated to conduct substantive reviews of the food business licenses of online food service providers to ensure compliance [2]. - Online platforms are required to verify the actual business addresses and operating qualifications of registered food vendors at least every six months to ensure accuracy [2]. Group 3: Consumer Protection Measures - The regulations stipulate that online food sales platforms must provide a complaint and reporting link prominently on the main pages of food sellers to facilitate consumer complaints regarding food safety issues [2]. - The information displayed by online food sellers regarding food origin, ingredients, functions, applicable demographics, inspections, certifications, quality, and standards must be truthful and not misleading, and should not imply any disease prevention or treatment claims [3].
沙湾市召开网络餐饮服务平台运营商落实食品安全主体责任约谈会
Zhong Guo Shi Pin Wang· 2026-02-27 04:47
Core Viewpoint - The meeting organized by the Shawan City Market Supervision Administration aims to enforce food safety responsibilities among online catering service platforms to ensure public safety in food consumption [1][3]. Group 1: Regulatory Requirements - The meeting conveyed the latest national and regional requirements for food safety supervision in online catering services, highlighting issues such as inadequate qualification reviews of registered catering merchants and poor implementation of food safety management systems [3]. - Online catering platforms are crucial links between consumers and food service providers, and failure to fulfill food safety responsibilities can directly impact public health [3]. Group 2: Specific Demands on Platform Operators - Operators are required to strictly verify the qualifications of food service providers, ensuring no unlicensed or illegal operations occur [5]. - Daily supervision must be enhanced, with a dynamic management mechanism for registered merchants, including regular self-inspections and prompt actions against those with food safety risks [5]. - A dedicated food safety management institution must be established within each platform, with specialized personnel and a strict monitoring schedule [5]. - Platforms are encouraged to promote transparency by implementing "Internet + Open Kitchen" initiatives, allowing public oversight of food preparation processes [5]. Group 3: Meeting Outcomes and Future Actions - The meeting served as both a responsibility enforcement and work deployment session, fostering consensus between regulators and operators to standardize online catering operations and mitigate food safety risks [6]. - The Shawan City Market Supervision Administration plans to intensify regulatory efforts, combining routine inspections with special rectification actions, adopting a "zero tolerance" approach to illegal activities in the online catering sector [6].
市场监管总局:畅通外卖维权渠道,倡导“外卖小哥”参与社会监督
Core Viewpoint - The National Market Supervision Administration has released two regulations aimed at enhancing food safety responsibilities for online food service providers and sellers, ensuring consumer protection and informed decision-making [2][3]. Group 1: Consumer Rights Protection - The regulations emphasize the importance of consumer rights by requiring online food service providers and sellers to prominently display their business qualifications and ensure the accuracy of this information [3][4]. - These measures are designed to enhance consumer confidence in online food purchases, allowing consumers to make informed choices [3]. Group 2: Food Safety Risk Management - Both regulations mandate platform providers to establish mechanisms for "intelligent monitoring, risk assessment, and rapid response" to better manage food safety risks in online operations [4]. - The regulations outline specific prohibitions for food service providers, such as using spoiled or contaminated food, processing food outside designated areas, and outsourcing food preparation [4]. Group 3: Complaint and Reporting Mechanisms - The regulations require platform providers to include complaint and reporting links on the main pages of online food sellers, facilitating consumer reporting of food safety issues [4]. - Upon receiving complaints, platform providers are obligated to address them promptly, and food sellers must include complaint handling in their food safety risk management [4]. Group 4: Role of Delivery Personnel - The regulations encourage delivery personnel to participate in social supervision by reporting any observed food safety violations by online food service providers to platform providers and regulatory authorities [5].
整治“幽灵外卖”!刚刚,新规发布
Core Viewpoint - The new regulation titled "Regulations on the Supervision and Management of Food Safety Responsibilities of Online Catering Service Operators" will be officially implemented on June 1, emphasizing the accountability of food delivery platforms in ensuring food safety throughout their operations [1][2]. Group 1: Responsibilities of Delivery Platforms - The regulation specifies that food delivery platforms must take full responsibility for the management of merchant qualifications, information disclosure, process control, and issue resolution [1]. - Platforms are required to ensure that they are accountable from the moment of registration, online operation, and business activities, integrating food safety responsibilities into every aspect of their operations [1]. Group 2: Measures Against "Ghost Deliveries" - The regulation addresses the issue of "ghost deliveries" by mandating that delivery platforms conduct real-name registration of merchants and perform substantive checks on their food business licenses and qualifications [1]. - Platforms must ensure that the information on the merchant's qualifications matches the actual situation, moving beyond mere formal checks [1]. Group 3: Data Verification and Management - Delivery platforms are required to verify the food business licenses and qualifications of merchants against data held by provincial market supervision departments, breaking down data barriers and eliminating "information islands" [2]. - The regulation mandates that platforms must update and verify the registered operational addresses and qualifications of merchants at least every six months, transitioning from static entry to continuous lifecycle management [2].
全文丨网络餐饮服务经营者落实食品安全主体责任监督管理规定
Xin Lang Cai Jing· 2026-02-26 12:29
Core Viewpoint - The new regulations aim to strengthen food safety supervision and management for online catering service providers, ensuring they fulfill their primary responsibility for food safety, effective from June 1, 2026 [1][27]. Group 1: General Provisions - The regulations are established to enhance food safety supervision for online catering services in accordance with relevant laws such as the Food Safety Law and the E-commerce Law [1]. - The regulations apply to all online catering service providers operating within the People's Republic of China, including third-party platforms and self-built websites [1]. - The principles of prevention, risk management, and social co-governance are emphasized in the supervision of food safety [1]. Group 2: Responsibilities of Platform Providers - Platform providers must designate a responsible institution for food safety management and appoint qualified personnel such as food safety directors and staff [4]. - They are required to establish a training and assessment mechanism for food safety personnel to enhance risk prevention capabilities [5]. - Platform providers must implement a system for reviewing and monitoring the food safety of registered catering service providers, including real-name registration and regular verification of their qualifications [6][10]. Group 3: Responsibilities of Catering Service Providers - Catering service providers must establish a food safety management system and appoint qualified personnel to ensure compliance with food safety regulations [14]. - They are required to maintain consistency between their online store names and physical storefronts, and to display their operating qualifications prominently on their websites [16]. - Providers must ensure that food processing meets safety standards, including proper sourcing of ingredients and maintaining cleanliness in food preparation areas [18]. Group 4: Supervision and Enforcement - Local market supervision departments are responsible for overseeing food safety in online catering services and can impose penalties for violations [22]. - The regulations outline specific penalties for platform providers and catering service providers who fail to comply with food safety management requirements [23][24]. - There is a provision for cross-regional cooperation among market supervision departments to address food safety incidents that span multiple jurisdictions [22]. Group 5: Implementation Timeline - The regulations will come into effect on June 1, 2026, replacing the previous regulations established in 2017 [27].
市场监管总局新规要求外卖增设“无堂食”专项标识
Xin Hua She· 2026-02-26 12:19
Core Viewpoint - The State Administration for Market Regulation released regulations on February 26, requiring food delivery service providers that do not offer dine-in options to prominently display a "No Dine-In" sign on their main page, with delivery platforms also required to show this sign on merchant listing pages [1] Group 1 - The regulation specifically targets businesses engaged solely in delivery services [1] - The "No Dine-In" sign must be displayed in a prominent position on the main page of the delivery service provider [1] - Delivery platforms are mandated to synchronize the display of the "No Dine-In" sign on their merchant listing pages [1]
许昌高新区加码网络餐饮监管 守护“舌尖安全”
Xin Lang Cai Jing· 2026-02-06 04:32
Core Viewpoint - The article discusses the efforts of the Xuchang High-tech Zone Market Supervision Bureau to enhance food safety regulation in online catering services through the integration of technology and community collaboration [1][2]. Group 1: Regulatory Measures - The bureau employs an "Internet + AI" smart supervision platform to conduct non-site, intelligent monitoring of catering service units, particularly focusing on takeout operators [1]. - As of now, the platform has connected with 36 businesses, achieving full coverage of the "Internet + Bright Kitchen" model, which publicly displays key food processing stages in real-time [1]. Group 2: Inspection and Compliance - The bureau conducts comprehensive inspections and rectifications focusing on platform obligations, merchant qualification disclosures, and compliance of physical stores [1]. - A large-scale food safety inspection and rectification campaign is underway to purify the online catering environment, ensuring problematic merchants are effectively dealt with [1]. Group 3: Community Engagement and Awareness - The bureau innovates social supervision mechanisms by utilizing the daily delivery advantages of food delivery riders to monitor merchant operations and provide regulatory insights [2]. - Public awareness campaigns and legal education are conducted to enhance consumer knowledge of food safety and their rights, fostering a collaborative food safety governance community [2]. Group 4: Future Directions - The bureau plans to continue advancing food safety regulation in online catering with high standards and strict requirements, collaborating with online platforms, merchants, and the public to strengthen the food safety "safety net" [2].
塔城市新城市场监管所多举措发力 筑牢网络餐饮安全防线
Zhong Guo Shi Pin Wang· 2025-11-03 08:45
Core Points - The article discusses the efforts of the Tashkent New City Market Supervision Bureau to regulate online food delivery services and ensure food safety for the community [1][2] Group 1: Source Control - The supervision bureau emphasizes the importance of platform responsibility by conducting regular meetings with regional heads of platforms like Meituan and Ele.me to enforce strict merchant qualification checks [1] - A dual-review mechanism of "platform initial review + regulatory verification" is implemented for new merchants, focusing on the authenticity and validity of business licenses and food operation permits [1] - Over 30 online and 20 offline merchant checks have been conducted to strengthen the entry barriers against unlicensed or fraudulent operations [1] Group 2: Process Management - An innovative "online inspection + offline surprise check" model is adopted for process control, utilizing platform data for real-time monitoring of merchants [1] - More than 80 online targeted inspections and 210 offline inspections have been carried out, focusing on merchants with high order volumes and complaints [1] - Immediate corrective actions were taken for 12 merchants found with operational irregularities and poor hygiene conditions, with follow-up checks to ensure issues are resolved [1] Group 3: Social Co-Governance - The supervision bureau promotes social co-governance by encouraging delivery riders to report hygiene issues during the food pickup process, creating a "pickup as supervision" frontline defense [2] - Activities such as "You Order, I Inspect" and "Random Restaurant Checks" are conducted to combat illegal activities and enhance consumer confidence in food delivery services [2]
无堂食要明确标识 保障外卖消费者知情权
Nan Fang Du Shi Bao· 2025-10-18 00:35
Core Viewpoint - The National Market Supervision Administration has drafted regulations to clarify the responsibilities of third-party platforms and food service providers in ensuring food safety, aiming to prevent issues like "ghost takeout" [1][2] Group 1: Responsibilities of Platforms and Providers - The regulations emphasize the need for platforms to conduct on-site inspections of new food service providers and maintain records of these inspections [1] - Platforms must ensure that food service providers implement "Internet + Bright Kitchen" practices before they can engage in transactions on the platform [1] - The regulations require platforms to label providers that do not offer dine-in services, which addresses consumer confusion and promotes transparency [2][3] Group 2: Consumer Behavior and Market Dynamics - Consumers often rely on the presence of dine-in customers as an indicator of food quality, influencing their decision to order takeout [2][3] - The prevalence of false advertising by some providers, who misrepresent their dine-in status, manipulates consumer perceptions and can lead to dissatisfaction [3] - The regulations aim to address these deceptive practices and reinforce the responsibilities of both platforms and providers to maintain consumer trust [3] Group 3: Regulatory Impact and Industry Development - The introduction of these regulations is seen as a targeted response to the growing issues within the online food service industry, promoting a healthier development environment [3] - Clear penalties for non-compliance are outlined, reinforcing the importance of adherence to these new standards [3]
加强网络餐饮服务食品安全监管
Ren Min Ri Bao· 2025-10-17 22:13
Core Viewpoint - The article discusses the draft regulations aimed at enhancing food safety supervision in online catering services, focusing on clarifying responsibilities among platforms, service providers, and delivery units [1] Group 1: Regulatory Focus - The regulations address key issues in online food safety, including unclear platform responsibilities, lax management of service providers, and lack of transparency in food safety information [1] - The draft aims to establish systematic rules to prevent issues such as "ghost deliveries" by defining the responsibilities and authority boundaries among platforms, third-party institutions, and service providers [1] Group 2: Implementation Requirements - The regulations propose detailed requirements for platforms regarding the verification of service providers' operational qualifications, routine monitoring, and information disclosure [1]