网络餐饮服务
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塔城市新城市场监管所多举措发力 筑牢网络餐饮安全防线
Zhong Guo Shi Pin Wang· 2025-11-03 08:45
Core Points - The article discusses the efforts of the Tashkent New City Market Supervision Bureau to regulate online food delivery services and ensure food safety for the community [1][2] Group 1: Source Control - The supervision bureau emphasizes the importance of platform responsibility by conducting regular meetings with regional heads of platforms like Meituan and Ele.me to enforce strict merchant qualification checks [1] - A dual-review mechanism of "platform initial review + regulatory verification" is implemented for new merchants, focusing on the authenticity and validity of business licenses and food operation permits [1] - Over 30 online and 20 offline merchant checks have been conducted to strengthen the entry barriers against unlicensed or fraudulent operations [1] Group 2: Process Management - An innovative "online inspection + offline surprise check" model is adopted for process control, utilizing platform data for real-time monitoring of merchants [1] - More than 80 online targeted inspections and 210 offline inspections have been carried out, focusing on merchants with high order volumes and complaints [1] - Immediate corrective actions were taken for 12 merchants found with operational irregularities and poor hygiene conditions, with follow-up checks to ensure issues are resolved [1] Group 3: Social Co-Governance - The supervision bureau promotes social co-governance by encouraging delivery riders to report hygiene issues during the food pickup process, creating a "pickup as supervision" frontline defense [2] - Activities such as "You Order, I Inspect" and "Random Restaurant Checks" are conducted to combat illegal activities and enhance consumer confidence in food delivery services [2]
无堂食要明确标识 保障外卖消费者知情权
Nan Fang Du Shi Bao· 2025-10-18 00:35
Core Viewpoint - The National Market Supervision Administration has drafted regulations to clarify the responsibilities of third-party platforms and food service providers in ensuring food safety, aiming to prevent issues like "ghost takeout" [1][2] Group 1: Responsibilities of Platforms and Providers - The regulations emphasize the need for platforms to conduct on-site inspections of new food service providers and maintain records of these inspections [1] - Platforms must ensure that food service providers implement "Internet + Bright Kitchen" practices before they can engage in transactions on the platform [1] - The regulations require platforms to label providers that do not offer dine-in services, which addresses consumer confusion and promotes transparency [2][3] Group 2: Consumer Behavior and Market Dynamics - Consumers often rely on the presence of dine-in customers as an indicator of food quality, influencing their decision to order takeout [2][3] - The prevalence of false advertising by some providers, who misrepresent their dine-in status, manipulates consumer perceptions and can lead to dissatisfaction [3] - The regulations aim to address these deceptive practices and reinforce the responsibilities of both platforms and providers to maintain consumer trust [3] Group 3: Regulatory Impact and Industry Development - The introduction of these regulations is seen as a targeted response to the growing issues within the online food service industry, promoting a healthier development environment [3] - Clear penalties for non-compliance are outlined, reinforcing the importance of adherence to these new standards [3]
加强网络餐饮服务食品安全监管
Ren Min Ri Bao· 2025-10-17 22:13
Core Viewpoint - The article discusses the draft regulations aimed at enhancing food safety supervision in online catering services, focusing on clarifying responsibilities among platforms, service providers, and delivery units [1] Group 1: Regulatory Focus - The regulations address key issues in online food safety, including unclear platform responsibilities, lax management of service providers, and lack of transparency in food safety information [1] - The draft aims to establish systematic rules to prevent issues such as "ghost deliveries" by defining the responsibilities and authority boundaries among platforms, third-party institutions, and service providers [1] Group 2: Implementation Requirements - The regulations propose detailed requirements for platforms regarding the verification of service providers' operational qualifications, routine monitoring, and information disclosure [1]
网络餐饮服务食品安全管理征求意见稿有哪些亮点?如何影响你我生活?
Yang Shi Wang· 2025-10-17 04:04
Core Viewpoint - The new draft regulation aims to enhance food safety supervision for online catering services by clarifying the responsibilities of platform providers and food service providers, ensuring compliance with food safety standards and improving consumer protection [1][5]. Group 1: Responsibilities and Monitoring - The draft regulation specifies that platform providers are responsible for monitoring the qualifications, processing, and hygiene of online food service providers, with a minimum of 5% of providers being inspected monthly, aiming for full coverage within two years [1]. - Monitoring and inspection results must be retained for at least two years, and platform providers must verify the qualifications of food service providers against provincial market supervision department records [1]. Group 2: Operational Standards - Online food service providers are required to implement "Internet + Bright Kitchen" practices, ensuring that monitoring covers critical food processing stages and that food packaging is tamper-proof and easily identifiable by consumers [3]. - The regulation prohibits food service providers from outsourcing order preparation to other providers, ensuring accountability and safety in food handling [3]. Group 3: Compliance and Penalties - The draft outlines penalties for non-compliance, with fines ranging from 50,000 to 200,000 yuan for platforms that fail to act on reported violations or do not verify provider qualifications [10]. - Specific fines of 5,000 to 30,000 yuan are set for providers that do not align their food ingredients with those offered at physical locations or fail to implement required monitoring practices [12]. Group 4: Regulatory Clarity - The regulation introduces a "one certificate, one store" model, preventing providers from using the same operating license for multiple online stores on the same platform [9]. - It addresses regulatory blind spots related to "ghost kitchens" and mandates clear public disclosure of provider qualifications on their main pages [5]. Group 5: Jurisdiction and Enforcement - The draft clarifies jurisdictional responsibilities, allowing provincial market supervision departments to penalize platforms for food safety violations occurring within their jurisdiction [14]. - This approach aims to enhance local regulatory engagement and distribute enforcement responsibilities effectively [14].
市监总局治理“幽灵外卖”
Jing Ji Guan Cha Bao· 2025-10-17 01:48
Core Viewpoint - The State Administration for Market Regulation is seeking public feedback on a draft regulation aimed at enhancing food safety responsibilities for third-party online food delivery platforms and their partnered restaurants, with a feedback deadline of November 16 [1] Group 1: Regulatory Framework - The draft regulation aims to clarify the responsibilities and rights of platforms, third-party institutions, and restaurants regarding food safety, addressing issues like "ghost kitchens" [1] - It requires platforms to establish comprehensive food safety management systems and mechanisms, ensuring proper monitoring and inspection of partnered restaurants [1] Group 2: Operational Requirements - The regulation stipulates a "one certificate, one store" model, prohibiting restaurants from using the same operating license to open multiple online stores on the same platform [1] - Platforms must continuously publicize their operating qualifications, ensuring that the names of online stores match those of their physical counterparts, and that the pickup addresses align with the registered business locations [1] Group 3: Special Identifications - The regulation mandates special identification for "no dine-in" businesses and sets guidelines for their display positions and pages on the platform [1]
剑指“幽灵外卖” 网络餐饮新规公开征集意见
Bei Jing Shang Bao· 2025-10-16 14:53
Core Viewpoint - The new regulations aim to address food safety issues in the online food delivery sector, particularly targeting the "ghost kitchen" phenomenon, by clarifying responsibilities and enhancing regulatory requirements [1][2][5]. Group 1: Regulatory Framework - The draft regulation outlines the responsibilities of third-party platforms and food service providers regarding food safety, emphasizing the need for rigorous qualification checks and monitoring [2][4]. - Platforms must implement "Internet + Bright Kitchen" initiatives, ensuring that food service providers display live kitchen footage and maintain transparency [4][6]. - The regulation prohibits the use of the same business license for multiple online stores on the same platform, ensuring that each provider has a physical location and operates within their licensed scope [4][7]. Group 2: Industry Impact - The introduction of these regulations is seen as a significant step towards improving the health of the food delivery industry, enhancing consumer trust and safety [7][8]. - Platforms are expected to strengthen their monitoring capabilities and ensure compliance with the new rules, which may initially increase operational costs but will promote long-term sustainable growth [8][9]. - The collaboration among government, platforms, and consumers is crucial for creating a safe and orderly food delivery ecosystem, with an emphasis on shared responsibility and active consumer participation in oversight [9].
市场监管总局征求意见:外卖平台应对“无堂食”商家加注专属标识
证券时报· 2025-10-16 13:14
Core Viewpoint - The article discusses the draft regulations by the State Administration for Market Regulation aimed at enhancing food safety responsibilities for third-party platforms and online food service providers in the network catering industry [1]. Group 1: Regulatory Focus - The regulations address key issues in online food service safety, including unclear platform responsibilities, lax management of food service providers, and lack of transparency in food safety information [1]. - The draft aims to clarify the responsibilities and rights of platforms, third-party institutions, food service providers, and delivery units regarding food safety [1]. Group 2: Implementation Requirements - Platforms are required to establish comprehensive food safety work systems and mechanisms, clearly defining food safety responsibilities among all parties involved [3]. - Food service providers must implement the "Internet + Open Kitchen" model to enhance transparency [3]. Group 3: Operational Standards - The regulations stipulate a "one certificate, one store" operating model, prohibiting food service providers from using the same operating credentials to open multiple online stores on the same platform [3]. - Platforms must continuously publicize their operating qualifications, ensuring that the names of online stores match those of their physical counterparts and that the pickup addresses align with the registered business locations [3].
治理“幽灵外卖”,网络餐饮服务新规向社会公开征求意见
Yang Shi Xin Wen· 2025-10-16 12:46
Core Viewpoint - The State Administration for Market Regulation has drafted a regulation to enhance food safety responsibilities for third-party online food delivery platforms and their partnered restaurants, with public feedback open until November 16 [1] Group 1: Regulatory Framework - The regulation aims to clarify the responsibilities and rights of platforms, third-party institutions, and restaurants regarding food safety, addressing issues like "ghost kitchens" [1] - Platforms are required to establish comprehensive food safety management systems and mechanisms, ensuring proper monitoring and inspection of partnered restaurants [1] Group 2: Operational Requirements - The regulation stipulates a "one certificate, one store" operating model, prohibiting restaurants from using the same business license to open multiple online stores on the same platform [1] - Platforms must continuously publicize their operational qualifications, ensuring that the names of online stores match those of their physical counterparts, and that the pickup addresses align with the registered business locations [1] Group 3: Special Identifications - The regulation introduces special identifiers for "no dine-in" businesses and sets guidelines for their display positions and pages on the platform [1]
防幽灵外卖!官方:外卖应对无堂食商家加专属标识
财联社· 2025-10-16 11:49
Core Viewpoint - The article discusses the draft regulations by the State Administration for Market Regulation aimed at enhancing food safety responsibilities for third-party platforms and online food service providers in the network catering industry, with a public feedback deadline of November 16. Group 1: Regulatory Focus - The regulations address key food safety issues in online catering services, including unclear platform responsibilities, lax management of food service providers, and lack of transparency in food safety information [1]. - The draft aims to clarify the responsibilities and rights of platforms, third-party institutions, food service providers, and delivery units regarding food safety, thereby preventing the "ghost takeaway" phenomenon [1]. Group 2: Operational Requirements - The regulations stipulate a "one certificate, one store" operating model, prohibiting food service providers from using the same operating credentials to open multiple online stores on the same platform [2]. - Continuous public disclosure of operating credentials by platform providers is mandated, ensuring that the online store name matches the physical store name and that the pickup address aligns with the registered operating location [2]. - Special identification will be provided for "no dine-in" businesses, with specific regulations on display locations and pages [2].
事关平台外卖食品安全 网络餐饮服务新规公开征求意见
Bei Jing Shang Bao· 2025-10-16 11:41
Core Points - The regulatory framework for food safety in online catering services is being strengthened to address key issues [1][2] - A draft regulation has been created to clarify responsibilities among third-party platforms and food service providers [1] - The regulation aims to enhance risk prevention throughout the food safety process and tackle issues like unclear platform responsibilities and lack of transparency [1] Group 1 - The draft regulation titled "Regulations on the Supervision and Management of Food Safety Responsibilities for Third-Party Platforms and Online Catering Service Providers" is open for public feedback until November 16 [1] - The regulation focuses on reinforcing the food safety responsibilities of third-party platforms and online food service providers [1] - It aims to prevent issues such as "ghost deliveries" by clarifying the responsibilities and rights of platforms, third-party institutions, and food service providers [1] Group 2 - The regulation also seeks to standardize takeout operations without dine-in services and improve collaboration between platforms and regulatory authorities [2] - The goal is to promote social governance in food safety for online catering services and enhance the overall safety of food for consumers [2] - This initiative is part of a broader effort to ensure the safety of food consumed by the public [2]