昨天，市场监管总局对外发布《网络餐饮服务经营者落实食品安全主体责任监督管理规定》和《网络食 品销售经营者落实食品安全主体责任监督管理规定》。两部新规直指网络餐饮外卖信息不透明、"幽灵 外卖"、网络消费追责难、虚假营销等食品安全顽疾，提出针对性举措。 但现在点一份外卖很简单，要点到"放心外卖"，却并不容易。《网络餐饮服务经营者落实食品安全主体 责任监督管理规定》明确，平台提供者应当要求入网餐饮服务提供者的网店名称与实体经营门面招牌名 称一致，并要求入网餐饮服务提供者在其主页面显著位置，持续展示经营资质、实体经营门面、实际经 营地址等信息，或者上述信息的链接标识，且展示的实体经营门面应当与实际情况相符，实际经营地址 应当与经营资质证书载明的经营场所一致。 并且，平台提供者应当要求不提供堂食服务的入网餐饮服务提供者在其主页面显著位置设置"无堂食"标 识，并将上述标识信息同步展示在入网餐饮服务提供者列表页面。 近期，"幽灵外卖"成为网络热词，其本质是无资质、无固定场所的不法经营者，通过资质造假、套用许 可、地址虚构等手段，在外卖平台伪装成正规商家营业。 针对此问题，《网络餐饮服务经营者落实食品安全主体责任监督管理规定 ...

三是健全管理体系，设立专门的食品安全管理机构，配备专职食品安全管理人员，严格执行"日管控、 周排查、月调度"制度； 四是推动公开透明，积极引导入网餐饮服务提供者实施"互联网+明厨亮灶"，主动公开食品加工操作过 程，接受社会监督。 参会网络餐饮平台运营商负责人逐一作表态发言，纷纷表示将严格落实约谈要求，立即开展自查自纠， 全面整改存在的问题，切实履行食品安全主体责任，共同守护网络餐饮食品安全。 此次约谈会既是一次责任压实会，也是一次工作部署会，通过政企面对面沟通，进一步凝聚了监管与经 营的共识，为规范辖区网络餐饮服务经营秩序、防范化解食品安全风险奠定了坚实基础。下一步，沙湾 市市场监督管理局将持续加大网络餐饮服务监管力度，强化日常巡查与专项整治相结合，以"零容忍"的 态度严厉查处网络餐饮服务领域的违法违规行为，全力保障人民群众饮食安全。 会上，市市场监督管理局相关负责人传达了国家及自治区关于网络餐饮服务食品安全监管的最新工作要 求，结合近期监管中发现的入网餐饮商户资质审核不严、食品安全管理制度落实不到位等突出问题，进 行了深入剖析和通报。会议强调，网络餐饮平台是连接消费者和餐饮商家的重要纽带，平台食品安全责 任 ...

21世纪经济报道记者 章驰 2月26日，国家市场监管总局发布《网络餐饮服务经营者落实食品安全主体责任监督管理规定》和《网络食品销售经营者落实食品安全主体责任监督管理规 定》。 首先，考虑到网络消费是远程、非接触式消费，相较于线下消费，能不能"找得到人、追得了责"是影响消费者决策的重要因素。两部规章明确要求入网餐饮 服务提供者、入网食品销售者均应当在其主页面显著位置持续公示经营资质等信息，或者这些信息的链接标识，并确保公示信息真实、准确，充分保障了消 费者知情权和选择权，让消费者"用指尖投票"。 为了更好地防控食品安全风险，这两部规章均要求平台提供者建立"智能监测、排查调度、快速处置"等工作机制，使食品安全风险排查和管控更符合线上经 营特点、响应更加迅速；对于消费者普遍关心的入网餐饮服务提供者、入网食品销售者的经营资质是否真实、公示信息是否准确等事项，要求平台提供者将 这些事项纳入《食品安全风险管控清单》进行重点管控，压实平台提供者的食品安全责任。同时，为有关经营者划定行为红线，如《网络餐饮服务经营者落 实食品安全主体责任监督管理规定》禁止入网餐饮服务提供者加工或者使用腐败变质、污秽不洁、混有异物、掺假掺杂或者 ...

记者今天从市场监管总局召开的新闻发布会上了解到，《网络餐饮服务经营者落实食品安全主体责任监 督管理规定》 将于6月1日正式实施。 同时，《规定》要求外卖平台将外卖商家的食品经营许可证等经营资质信息与省级市场监管部门掌握的 数据进行核验比对，核验不符的不得为其提供平台服务。打破外卖平台与监管部门之间的数据壁垒，破 除"信息孤岛"，实现资质信息"一源核验、双向校准、实时反馈"，切实阻断虚假、失效资质"带病入 网"的路径。 另外，《规定》要求外卖平台应当至少每六个月对外卖商家登记的实际经营地址、经营资质等信息核验 更新一次，保证上述信息与实际情况相符。这并非简单的定期打卡式更新，而是将静态准入转化为持续 跟踪的"生命周期管理"，外卖平台须在核验窗口期主动进行信息复核、资质核验与实地抽查，确保外卖 商家经营情况持续真实有效。 《规定》细化了外卖平台对商户资质审核、信息公示、过程管控、问题处置等全链条的管理责任，要求 外卖平台做到备案即担责、上线即受管、经营即履责，切实将食品安全责任嵌入平台运营的每一个环 节、每一处流程、每一次决策。告诫外卖平台，不能只收佣金、不担责任；不能只管流量、不顾品质， 外卖平台必须实实在在担 ...

本规定所称网络餐饮服务经营者包括网络食品交易第三方平台提供者（以下简称平台提供者）、通过网 络食品交易第三方平台或者自建网站提供餐饮服务的经营者（以下统称入网餐饮服务提供者）。 第三条 从事网络餐饮服务活动，应当遵守国家食品安全和电子商务相关法律法规规定，诚信自律，接 受政府监管和社会监督。 第四条 网络餐饮服务食品安全监督管理应当坚持预防为主、风险管理、社会共治的原则。 网络餐饮服务经营者落实食品安全主体责任监督管理规定 （2026年1月27日国家市场监督管理总局令第123号公布 自2026年6月1日起施行） 第一章 总则 第一条 为了加强网络餐饮服务食品安全监督管理，督促网络餐饮服务经营者落实食品安全主体责任， 保证食品安全，根据《中华人民共和国食品安全法》、《中华人民共和国电子商务法》等法律、行政法 规，制定本规定。 第二条 在中华人民共和国境内，网络餐饮服务经营者依法落实食品安全主体责任的行为及其监督管 理，适用本规定。 第五条 国家市场监督管理总局负责组织、指导全国网络餐饮服务食品安全监督管理工作。 县级以上地方市场监督管理部门负责本行政区域内网络餐饮服务食品安全监督管理工作。 除本规定对网络餐饮服 ...

市场监管总局2月26日晚对外发布《网络餐饮服务经营者落实食品安全主体责任监督管理规定》，规定 明确专门从事外卖服务、不提供堂食的外卖商家必须在其主页面显著位置设置"无堂食"标识，且外卖平 台需将该标识同步展示在商家列表页面。 ...

Core Viewpoint - The article discusses the efforts of the Xuchang High-tech Zone Market Supervision Bureau to enhance food safety regulation in online catering services through the integration of technology and community collaboration [1][2]. Group 1: Regulatory Measures - The bureau employs an "Internet + AI" smart supervision platform to conduct non-site, intelligent monitoring of catering service units, particularly focusing on takeout operators [1]. - As of now, the platform has connected with 36 businesses, achieving full coverage of the "Internet + Bright Kitchen" model, which publicly displays key food processing stages in real-time [1]. Group 2: Inspection and Compliance - The bureau conducts comprehensive inspections and rectifications focusing on platform obligations, merchant qualification disclosures, and compliance of physical stores [1]. - A large-scale food safety inspection and rectification campaign is underway to purify the online catering environment, ensuring problematic merchants are effectively dealt with [1]. Group 3: Community Engagement and Awareness - The bureau innovates social supervision mechanisms by utilizing the daily delivery advantages of food delivery riders to monitor merchant operations and provide regulatory insights [2]. - Public awareness campaigns and legal education are conducted to enhance consumer knowledge of food safety and their rights, fostering a collaborative food safety governance community [2]. Group 4: Future Directions - The bureau plans to continue advancing food safety regulation in online catering with high standards and strict requirements, collaborating with online platforms, merchants, and the public to strengthen the food safety "safety net" [2].

Core Points - The article discusses the efforts of the Tashkent New City Market Supervision Bureau to regulate online food delivery services and ensure food safety for the community [1][2] Group 1: Source Control - The supervision bureau emphasizes the importance of platform responsibility by conducting regular meetings with regional heads of platforms like Meituan and Ele.me to enforce strict merchant qualification checks [1] - A dual-review mechanism of "platform initial review + regulatory verification" is implemented for new merchants, focusing on the authenticity and validity of business licenses and food operation permits [1] - Over 30 online and 20 offline merchant checks have been conducted to strengthen the entry barriers against unlicensed or fraudulent operations [1] Group 2: Process Management - An innovative "online inspection + offline surprise check" model is adopted for process control, utilizing platform data for real-time monitoring of merchants [1] - More than 80 online targeted inspections and 210 offline inspections have been carried out, focusing on merchants with high order volumes and complaints [1] - Immediate corrective actions were taken for 12 merchants found with operational irregularities and poor hygiene conditions, with follow-up checks to ensure issues are resolved [1] Group 3: Social Co-Governance - The supervision bureau promotes social co-governance by encouraging delivery riders to report hygiene issues during the food pickup process, creating a "pickup as supervision" frontline defense [2] - Activities such as "You Order, I Inspect" and "Random Restaurant Checks" are conducted to combat illegal activities and enhance consumer confidence in food delivery services [2]

Core Viewpoint - The National Market Supervision Administration has drafted regulations to clarify the responsibilities of third-party platforms and food service providers in ensuring food safety, aiming to prevent issues like "ghost takeout" [1][2] Group 1: Responsibilities of Platforms and Providers - The regulations emphasize the need for platforms to conduct on-site inspections of new food service providers and maintain records of these inspections [1] - Platforms must ensure that food service providers implement "Internet + Bright Kitchen" practices before they can engage in transactions on the platform [1] - The regulations require platforms to label providers that do not offer dine-in services, which addresses consumer confusion and promotes transparency [2][3] Group 2: Consumer Behavior and Market Dynamics - Consumers often rely on the presence of dine-in customers as an indicator of food quality, influencing their decision to order takeout [2][3] - The prevalence of false advertising by some providers, who misrepresent their dine-in status, manipulates consumer perceptions and can lead to dissatisfaction [3] - The regulations aim to address these deceptive practices and reinforce the responsibilities of both platforms and providers to maintain consumer trust [3] Group 3: Regulatory Impact and Industry Development - The introduction of these regulations is seen as a targeted response to the growing issues within the online food service industry, promoting a healthier development environment [3] - Clear penalties for non-compliance are outlined, reinforcing the importance of adherence to these new standards [3]

Core Viewpoint - The article discusses the draft regulations aimed at enhancing food safety supervision in online catering services, focusing on clarifying responsibilities among platforms, service providers, and delivery units [1] Group 1: Regulatory Focus - The regulations address key issues in online food safety, including unclear platform responsibilities, lax management of service providers, and lack of transparency in food safety information [1] - The draft aims to establish systematic rules to prevent issues such as "ghost deliveries" by defining the responsibilities and authority boundaries among platforms, third-party institutions, and service providers [1] Group 2: Implementation Requirements - The regulations propose detailed requirements for platforms regarding the verification of service providers' operational qualifications, routine monitoring, and information disclosure [1]