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九部门提出17项政策促进住宿业高质量发展
Liao Ning Ri Bao· 2025-10-18 02:08
Core Viewpoint - The Ministry of Commerce and nine other departments have jointly issued guidelines to promote high-quality development in the accommodation industry, addressing existing challenges and proposing specific policies to enhance the sector's growth [1] Group 1: Industry Challenges - The accommodation industry is a vital part of the tertiary sector and service consumption, but it faces issues such as insufficient brand development, prominent homogenization, and low levels of green development [1] Group 2: Proposed Policies - The guidelines outline 17 specific policies across six areas: cultivating business entities, expanding quality supply, accelerating green development, optimizing the development environment, strengthening factor support, and solidifying the work foundation [1] - Key initiatives include enhancing brand building, promoting innovation in business formats, advancing smart transformation, and improving foreign reception capabilities [1] Group 3: Implementation and Impact - The Ministry of Commerce will work with relevant departments to ensure the effective implementation of these policies, aiming to enhance the accommodation industry's role in boosting consumption, benefiting people's livelihoods, and stabilizing employment [1]
17项政策促进住宿业高质量发展
Core Viewpoint - The joint guidance issued by nine departments, including the Ministry of Commerce, aims to promote high-quality development in the accommodation industry, addressing existing challenges and shortcomings [1] Group 1: Industry Challenges - The accommodation industry is a vital part of the tertiary sector and a significant area of service consumption in China [1] - Current issues include insufficient development of independent brands, prominent homogenization of competition, and low levels of green development [1] Group 2: Policy Recommendations - The guidance outlines 17 specific policies across six areas: cultivating business entities, expanding quality supply, accelerating green development, optimizing the development environment, strengthening factor support, and solidifying the work foundation [1] - Key initiatives include enhancing brand construction, promoting innovation in business formats, advancing smart transformation, and improving green development [1] - The guidance also emphasizes the need to enhance foreign reception capabilities, regulate market order, and strengthen support for land and talent resources [1] - Safety production management is highlighted as a critical area for ensuring the high-quality development of the accommodation industry [1]
九部门发布住宿业高质量发展“十七条”
Zheng Quan Shi Bao· 2025-10-17 18:50
Core Viewpoint - The Ministry of Commerce and nine other departments jointly issued guidelines to promote high-quality development in the accommodation industry, focusing on six key areas and proposing 17 specific policies to enhance brand building, innovation, and sustainable practices in the sector [1][2]. Group 1: Policy Initiatives - The guidelines emphasize supply-side structural reforms, aiming to address industry shortcomings and expand the supply of quality accommodation services [1]. - Specific measures include encouraging chain operations, group development, and brand authorization to enhance brand influence and cultivate mid-to-high-end hotel and homestay brands [1]. - Local resources will be leveraged to guide accommodation operators towards specialized development and diverse business models, with potential policy support for landmark hotel renovations [1]. Group 2: Market Regulation and Standards - The guidelines propose measures to improve market order, regulatory methods, and standard systems, including increased efforts to combat illegal collection and use of personal information [2]. - Establishing standards for room booking and cancellation management is highlighted, along with enhancing transparency in pricing and fee structures for accommodation platforms [2]. - The guidelines also call for stricter enforcement against anti-competitive practices and price violations, aiming to guide operators away from "involutionary" competition [2]. Group 3: Support for Development - The guidelines stress the importance of strengthening support for high-quality development in the accommodation sector through land use, financial assistance, and talent training [2]. - Financial support initiatives include encouraging local governments to connect accommodation operators with financial institutions and develop tailored financing and insurance products [2]. - The guidelines advocate for government-backed financing guarantees for eligible accommodation operators and encourage asset revitalization through various means [2]. Group 4: Safety and Compliance Measures - The guidelines outline measures to enhance personal information protection, improve security management, and ensure food safety responsibilities are met [3]. - There is a clear directive for relevant departments to strengthen safety supervision and enforcement, guiding operators to improve safety management and elevate industry safety standards [3].
民宿加价被罚、失信思维需纠,中消协“十一”假期消费舆情报告点名这些→
Sou Hu Cai Jing· 2025-10-17 14:56
Core Insights - The China Consumers Association (CCA) released a report analyzing consumer rights protection during the 2025 National Day holiday, highlighting significant issues in accommodation, safety management, and scenic area services [1][10]. Group 1: Consumer Rights Data - During the monitoring period from October 1 to October 8, a total of 21,923,881 pieces of information related to consumer rights protection were collected, averaging approximately 2.74 million pieces per day [1][5]. - The peak information volume occurred on October 3, reaching 4,060,819 pieces [5]. Group 2: Accommodation Issues - Negative information regarding accommodation rights totaled 558,188 pieces, accounting for 32.99% of complaints, with a daily average of 69,000 pieces [7]. - A specific case involved a homestay in Pingtan, Fujian, which was fined 4,500 yuan for imposing an additional charge of 500 yuan per day on a customer who had already made a reservation [8]. Group 3: Safety Management Concerns - Negative information related to safety management amounted to 230,692 pieces, representing 13.69% of complaints, with a daily average of 29,000 pieces [9]. - A notable incident involved nearly 1,000 people being stranded at the Everest East Base Camp due to sudden snowfall, prompting local government intervention to ensure safety [9]. Group 4: Scenic Area Service Complaints - Complaints about scenic area services totaled 221,115 pieces, making up 13.07% of the total, with a daily average of 28,000 pieces [9]. - Reports indicated that visitors at the Huashan scenic area experienced excessive wait times, with some waiting up to 5 hours for the cable car [9]. Group 5: Operational and Management Shortcomings - The CCA identified shortcomings in operational and management practices as contributing factors to the issues observed, including a lack of safety guarantees and inadequate resource allocation [10]. - The report emphasized the need for improved integrity and service awareness among operators, particularly in the context of holiday pricing strategies [10]. Group 6: Recommendations - The CCA suggested enhancing consumer rights protection services, fostering a culture of integrity in business practices, and improving safety supervision and emergency response mechanisms [11].
9部门提出17项政策促进住宿业高质量发展
Xin Hua Wang· 2025-10-17 12:40
Core Viewpoint - The joint guidance issued by the Ministry of Commerce and nine other departments aims to promote high-quality development in the accommodation industry, addressing existing challenges and enhancing service consumption [1] Group 1: Industry Challenges - The accommodation industry faces several issues, including insufficient development of independent brands, prominent homogenization of competition, and low levels of green development [1] - There is an urgent need for collaborative efforts among departments to support and guide the high-quality development of the accommodation sector [1] Group 2: Policy Recommendations - The guidance outlines 17 specific policies across six areas: cultivating business entities, expanding quality supply, accelerating green development, optimizing the development environment, strengthening factor support, and solidifying the work foundation [1] - Key initiatives include enhancing brand building, promoting innovation in business formats, advancing smart transformation, and improving green development [1] - The guidance also emphasizes the importance of enhancing foreign reception capabilities, regulating market order, and strengthening support for land and talent [1] Group 3: Implementation and Future Actions - The Ministry of Commerce will work with relevant departments to ensure the effective implementation of these policies, aiming to enhance the accommodation industry's role in promoting consumption, benefiting people's livelihoods, and stabilizing employment [1] - The initiative is expected to contribute to expanding service consumption and supporting the construction of a new development pattern [1]
商务部等9部门:鼓励各地结合城市更新行动,推动住宿经营主体开展老旧建筑主体改造、内部装修升级等
Core Viewpoint - The Ministry of Commerce and nine other departments have issued guidelines to promote high-quality development in the accommodation industry, emphasizing the need for renovation and upgrading of old buildings [1] Group 1: Renovation and Upgrading - The guidelines encourage localities to integrate urban renewal actions with the renovation of old accommodation buildings, including structural upgrades and internal renovations [1] - Support is provided for the renovation of utilities such as water, electricity, gas, and heating systems, as well as the updating of facilities and equipment [1] - The process for obtaining relevant permits and licenses for renovations will be optimized to facilitate improvements [1] Group 2: Management and Standards - Accommodation operators are encouraged to recruit excellent hotel management teams to enhance service quality [1] - The implementation of national and industry standards related to hotel management and service quality is emphasized [1]
商务部等9部门:支持金融机构创新开发适应住宿业特点的融资、保险产品
Core Viewpoint - The Ministry of Commerce and nine other departments have issued guidelines to promote high-quality development in the accommodation industry, emphasizing the need for financial institutions to innovate financing and insurance products tailored to the sector [1] Group 1: Financial Support Initiatives - Local governments are encouraged to facilitate data sharing between accommodation operators and financial or credit institutions [1] - Financial institutions are supported in developing diverse and inclusive financial services specifically for the accommodation industry [1] - Small accommodation operators are targeted for convenient small-scale financing services to address their cash flow needs [1] Group 2: Risk Mitigation and Asset Management - Government-backed financing guarantee institutions are encouraged to provide credit enhancement support for eligible accommodation operators [1] - Accommodation operators are supported in revitalizing existing assets through various methods [1]
9部门:加强住宿业品牌建设培育一批中高端酒店品牌,加强金融支持
Ge Long Hui· 2025-10-17 09:46
Core Viewpoint - The Ministry of Commerce and nine other departments have jointly issued the "Guiding Opinions on Promoting High-Quality Development of the Accommodation Industry," which outlines 17 measures aimed at enhancing the quality and sustainability of the accommodation sector [1] Group 1: Key Measures - Cultivation of Operating Entities: Focus on strengthening brand development in the accommodation sector, fostering mid-to-high-end hotel and homestay brands, and supporting the upgrade of operating entities to enhance international competitiveness [1] - Expansion of Quality Supply: Encourage innovation in business formats and smart transformation, while continuously improving the foreign reception capabilities of operating entities [1] - Acceleration of Green Development: Promote low-carbon and environmentally friendly practices in the accommodation industry, expedite the green transformation of hotels, and encourage the implementation of national standards for green hotels and star-rated tourism hotels [1] Group 2: Development Environment and Support - Optimization of Development Environment: Standardize market order in the accommodation industry, continuously improve regulatory methods, and enhance the standard system for the accommodation sector [1] - Strengthening Element Support: Enhance land planning for the accommodation industry, increase financial support, and strengthen skills training and talent development [1] - Solidifying Work Foundation: Improve the statistical monitoring system and strengthen safety production management [1]
商务部等9部门:引导住宿经营主体开展数字化转型
Core Viewpoint - The Ministry of Commerce and nine other departments have issued guidelines to promote high-quality development in the accommodation industry, emphasizing digital transformation and the use of advanced technologies like big data, IoT, and AI to enhance operational management and customer engagement [1] Group 1: Digital Transformation - Accommodation operators are encouraged to adopt digital transformation strategies, utilizing new information technologies to re-engineer business processes and improve decision-making capabilities [1] - Large enterprises, platform companies, and digital ecosystem partners are urged to enhance digital empowerment, which will help elevate the smart capabilities of small and micro businesses [1] Group 2: AI Integration - The guidelines promote the integration of "AI + hotel" initiatives, expanding the supply of services such as virtual room selection, smart voice control, contactless robots, and intelligent audio-visual systems to enhance guest immersion experiences [1] Group 3: Enhanced Guest Experience - The initiative aims to improve hotel television services, including features like one-click live streaming, a single remote control for TV, ad-free startup, and ultra-high-definition live channels, to provide a superior and convenient viewing experience for guests [1]
商务部等9部门:鼓励各地结合城市更新行动,推住宿经营主体开展老旧建筑主体改造、内部装修升级等
Core Viewpoint - The Ministry of Commerce and nine other departments have issued guidelines to promote high-quality development in the accommodation industry, emphasizing the need for upgrades and renovations in existing facilities [1] Group 1: Industry Development - The guidelines encourage local governments to integrate accommodation upgrades with urban renewal initiatives [1] - Support is provided for accommodation operators to renovate old buildings, including internal upgrades and improvements to utilities such as water, electricity, gas, and heating [1] - The process for obtaining relevant permits for renovations will be optimized to facilitate improvements [1] Group 2: Management and Standards - Accommodation operators are encouraged to recruit excellent hotel management teams [1] - Implementation of national and industry standards related to hotel management and service quality is emphasized [1]