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新产品来了!“住宿+”提升消费新体验
Zhong Guo Zheng Quan Bao· 2025-10-04 05:25
Core Insights - The hospitality industry is increasingly adopting "accommodation+" models to enhance consumer experience and meet new demands during holiday periods [1][2][3] Group 1: Accommodation+ Initiatives - Various hotels are launching unique "accommodation+" experiences, such as the Shangri-La Hotel in Hohhot offering a "stay + Mongolian robe experience" and the Marriott in Lijiang providing a "stay + intangible cultural heritage woodblock printing experience" [1] - Jinjiang Hotels is promoting "hotel + destination" packages, including a Disney shuttle service at the Shanghai Baolong Radisson Hotel and a maritime-themed room package at the Shanghai Lingang Jinjiang International Hotel [2] - The Ultraman-themed hotel at Shanghai Haichang Ocean Park is experiencing high demand, indicating a shift towards experiential consumption in the hotel sector [3] Group 2: Consumer Trends and Engagement - The transition from traditional accommodation to experiential consumption reflects consumers' pursuit of enhanced quality in their spending [3] - Hotels are integrating various aspects of consumer experience, such as dining, travel, and entertainment, to create a cohesive consumption environment, which fosters stronger emotional connections with customers [3] - Jinjiang Hotels is incorporating unique experiences into its membership system, such as a touring comedy show across 12 cities, enhancing member engagement through experiential offerings [3] Group 3: Policy Support and Industry Growth - The accommodation sector plays a crucial role in stimulating domestic demand and is expected to benefit from supportive policies aimed at high-quality development [4][5] - Future policies are anticipated to focus on diversifying product offerings, revitalizing existing resources, and promoting innovative business models, including the conversion of idle commercial properties into hotels [5] - The push for digitalization and standardization in the accommodation industry is expected to enhance operational efficiency and service quality, leveraging technologies like AI and IoT [5]
国庆假期有民宿涨价10倍
Jing Ji Guan Cha Wang· 2025-10-02 19:24
Core Insights - Hotel prices in major Chinese tourist cities have increased during the National Day holiday compared to late September, with luxury and economy chain hotels experiencing lower price increases than homestays [1][2]. Luxury Hotels - Price increases for luxury hotels during the National Day period were relatively modest, with significant increases noted in Sanya and Hangzhou, while cities like Beijing, Shanghai, Chengdu, and Dalian saw smaller increases. For instance, the price of the first Marriott hotel in Chengdu rose from 608 yuan on September 28 to 1080 yuan by October 3, marking a 77% increase [2]. - The Hilton hotel in Beijing had the lowest price increase, with a rise from 870 yuan on September 28 to 895 yuan on October 1, reflecting a mere 2.87% increase [2]. Homestays - Homestay prices exhibited substantial volatility, with cities like Chengdu, Chongqing, Xi'an, and Dalian seeing dramatic price hikes. For example, a homestay in Dalian increased from 53 yuan on September 28 to 589 yuan by October 1, resulting in a staggering 1011% increase [2]. Economy Chain Hotels - Economy chain hotels also experienced notable price increases, such as the Home Inn in Shanghai, which saw its price rise from 202 yuan on September 28 to 794 yuan by October 1, a 293% increase [3]. - Some hotels displayed a pattern of price adjustments, with the Jinlin Howard Johnson Hotel in Lijiang dropping from 378 yuan on September 28 to 363 yuan on October 1 before rising again to 439 yuan by October 3 [3]. Price Discrepancies - There were significant price differences for the same type of hotel across different cities, exemplified by the Sheraton Resort in Sanya, which had a price increase from 629 yuan on September 28 to 2399 yuan by October 3, while the Hilton Hotel in Lijiang remained lower at 533 yuan during the same period [3]. - Variations in prices for the same room type were also observed across different booking platforms, with discrepancies reaching up to 100 yuan [4].
酒店“明码标价”就能一涨再涨吗
Qi Lu Wan Bao· 2025-10-01 22:24
Core Viewpoint - The surge in hotel prices during the National Day and Mid-Autumn Festival has raised concerns among tourists, with some experiencing price increases from 164 yuan to over 1600 yuan for a standard double room, leading to discussions about market regulation and pricing ethics [2][3][4]. Price Trends - Hotel prices in major cities like Beijing, Shanghai, Guangzhou, and Shenzhen have shown an overall upward trend during the National Day holiday, with economic and mid-range brands experiencing double-digit price increases [2]. - A survey indicated that the price of a room that typically costs 160 yuan could rise to 300-400 yuan, which some consumers find acceptable, but jumps to 1600 yuan are seen as excessive [2]. Supply and Demand Dynamics - The increase in hotel prices is attributed to a mismatch between supply and demand, particularly during peak travel periods when demand surges while hotel infrastructure remains relatively fixed [3]. - Consumers are expressing frustration over the high prices, with some altering their travel plans due to the cost [3]. Pricing Regulations and Legal Considerations - Clear pricing does not justify excessive price hikes; if price increases are deemed to constitute "price gouging" or "price fraud," they may violate relevant laws [4]. - Legal experts suggest that reasonable price increases should correlate with operational cost increases and should not significantly exceed the average price increases of similar hotels in the area [4]. Consumer Rights and Actions - Consumers facing unreasonable price hikes are advised to negotiate with businesses or report to consumer protection agencies, and if necessary, pursue legal action [5]. - A specific case was noted where a hotel in Jiangxi raised prices from approximately 90 yuan to around 1000 yuan, leading to an investigation by local market regulators for potential violations of pricing laws [5]. Regulatory Measures - Various regions are exploring targeted pricing regulations to address the issue of price surges during holidays, including a price commitment system that requires hotels to publicly commit to maximum prices ahead of peak seasons [6]. - The Beijing-Tianjin-Hebei region has issued guidelines mandating hotels to clearly display pricing information and prohibiting price increases after booking confirmation [6]. Enhancing Customer Experience - The industry is also focusing on how to provide value to customers despite higher prices, with suggestions for hotels to offer enhanced services or local gifts to improve customer satisfaction [6].
国庆订房遭强制取消,不能让节日变“劫日”
Nan Fang Du Shi Bao· 2025-10-01 18:01
Core Viewpoint - The article highlights the issue of hotels unilaterally canceling pre-booked reservations during the National Day holiday, citing reasons such as "price error" and "insufficient room availability," which has led to significant price hikes for the same room types, often exceeding three times the original price [1][2]. Group 1: Consumer Rights and Legal Framework - Consumers have the right to demand the fulfillment of contracts or seek compensation for losses incurred due to unilateral cancellations by hotels, which constitute fundamental breaches of contract [2][3]. - The legal framework protects consumers once a payment is made, establishing a binding service contract that cannot be altered or canceled without valid evidence of force majeure [1][2]. Group 2: Market Dynamics and Business Practices - The article discusses how some businesses exploit low initial pricing to secure bookings, only to cancel these at a later date when demand increases, thereby maximizing profits at the expense of consumer trust [2][3]. - The behavior of businesses that cancel bookings without just cause is seen as a threat to the foundational principles of a market economy, undermining the rule of law and consumer confidence [2][3]. Group 3: Regulatory and Consumer Advocacy - There is a call for regulatory bodies to intensify oversight of the accommodation market during peak holiday periods to address issues of false advertising and malicious breaches of contract [3]. - Consumers are encouraged to assert their rights and utilize various channels, including media exposure and legal action, to hold businesses accountable for breaches of contract [3].
160涨到1600,“明码标价”的酒店价格就可以一涨再涨?
Qi Lu Wan Bao Wang· 2025-09-30 12:05
Core Viewpoint - The hotel prices have surged dramatically during the National Day holiday, with some hotels increasing their rates by nearly tenfold, raising concerns about price gouging and market regulation [1][3][4]. Group 1: Price Surge Details - A hotel in Inner Mongolia increased the price of a standard double room from 164 yuan to over 1600 yuan during the holiday period [1]. - Data from a survey indicated that hotel prices in major cities like Beijing, Shanghai, Guangzhou, and Shenzhen showed an overall upward trend, with economic and mid-range brands experiencing double-digit percentage increases [3]. - A specific hotel in Jiangxi reportedly raised its room price from around 90 yuan to approximately 1000 yuan, marking an increase of over ten times [5]. Group 2: Market Regulation and Legal Perspectives - Legal experts argue that while "clear pricing" is a basis for compliance, it does not justify excessive price hikes that could be classified as price gouging or fraud under the Price Law [4]. - The criteria for reasonable price increases include cost correlation, market rationality, and the absence of malicious intent [4]. - Local market regulatory bodies are investigating hotels suspected of violating pricing laws, as seen in the case of the Jiangxi hotel [5]. Group 3: Regulatory Measures and Industry Responses - Various regions are exploring price regulation measures, such as requiring hotels to publicly commit to maximum prices during peak seasons [6]. - Initiatives in cities like Harbin include signing integrity agreements with hotels to ensure fair pricing practices and prevent misleading advertising [6]. - The industry is also focusing on enhancing customer experience during peak pricing periods by offering value-added services [7].
落子北京中轴线,华住花间堂拓展高端度假版图
Bei Jing Shang Bao· 2025-09-30 08:54
北京商报讯(记者 吴其芸)9月30日,华住集团旗下高端人文度假品牌花间堂北京天安门·御道店正式开业。据悉,酒店坐落于北京中轴线南段,定位高端度 假酒店,将在地文化与现代旅宿深度融合。华住集团公布的数据显示,截至2025年二季度,花间堂品牌在营酒店已近百家、客房近5000间,待开业酒店200 家。 华住集团永乐华住事业部CEO梁尚兵表示,未来,花间堂将继续探索文旅融合的商业路径,通过每一个优质酒店项目,将"文化体验+高端住宿"的模式推向 更广阔的市场。 据介绍,在功能空间上,花间堂北京天安门·御道店延续"一店一特色"的理念,为不同客群提供兼具文化品位与实用价值的体验场景。其中,多功能会议 室"太和"借鉴故宫太和殿"天地和谐"理念,以新中式宫廷风打造商务空间;儿童乐园"堂趣"取材故宫纹样与节气文化,为3—12岁儿童营造沉浸式互动体 验;24小时开放的城市会客厅"怡和"则融合了东方园林与都市社交功能。 ...
十一酒店价格倒挂:小城经济型破千 北京酒店反成“性价比之王”
Xin Jing Bao· 2025-09-30 07:48
小城频现"酒店刺客",供需不平衡导致集中涨价? 国庆长假将至,酒店价格大幅上涨成为游客出行时最为关注的话题之一。家住苏州的小佳原本计划"十 一"假期前往江西景德镇和婺源,但在搜索住宿时发现,当地不少平日三四百元的酒店已涨至一千四五 百元,涨幅高达三四倍。最终,她放弃原计划,转而选择来北京爬长城,"相比之下,北京的酒店十一 期间反倒划算。" "经济型酒店破千"成为今年假期的一大现象。记者在多个在线旅游平台搜索发现,十一期间,伊春、阿 尔山、景德镇等目的地的酒店普遍价格飙升,不少经济型酒店突破千元/晚,而这些酒店平日仅需百元 至三百元。同时,平台数据显示,10月1日至4日,多数房源已满房不可预订。 这背后是小城游在今年十一假期持续井喷。"十一去哪人少"相关搜索热度环比大涨200%。阿尔山、腾 冲、敦煌等地跻身热门小城榜单前列,其中率先迎来秋色的阿尔山以340%的热度涨幅高居榜首。数据 显示,假期酒店提前预订热度增速最高的目的地分别为四川阿坝藏族羌族自治州、内蒙古兴安盟、云南 迪庆藏族自治州、青海海北藏族自治州、黑龙江伊春、宁夏中卫、吉林白山、湖北神农架林区等。 业内人士指出,三四线小城或县域旅游地因接待能力有限, ...
星级酒店扎堆推月饼礼盒:联名玩出新花样,平价化打开市场新局
Cai Jing Wang· 2025-09-30 05:52
Core Insights - The hotel industry is actively launching mooncake gift boxes ahead of the Mid-Autumn Festival, utilizing cross-industry collaborations, cultural elements, and affordable pricing strategies to capture market share and boost non-room revenue [1][2]. Group 1: Product Innovation - Several luxury hotels are integrating cultural elements into their mooncake offerings, such as Marriott's "Yuxiang Qingyun" gift box featuring designs inspired by traditional Chinese art and unique flavors like Oolong milk tea and pomelo osmanthus [1]. - The Beijing Wangfujing Mandarin Oriental Hotel has partnered with the luxury jewelry brand Qeelin to create a mooncake gift box that reflects traditional cultural themes and craftsmanship [1]. - Other hotels, like the Shanghai Pudong Ritz-Carlton, are collaborating with heritage brands to incorporate local cultural motifs into their packaging, enhancing the overall product appeal [2]. Group 2: Pricing Strategies - In response to changing consumer preferences, luxury hotels are lowering their price points for mooncake gift boxes, with many offerings priced between 198 and 398 yuan, aligning with the trend towards affordability [2]. - The adjustment in pricing strategies is aimed at meeting consumer expectations for value while enhancing product quality through ingredient sourcing and cross-industry collaborations [2]. Group 3: Membership and Sales Strategies - Membership programs are becoming central to sales strategies, with Marriott offering exclusive rewards for members purchasing mooncake gift boxes through their online platform [2]. - Other hotel chains, such as Wanda and Hilton, are leveraging their loyalty programs to provide special pricing and benefits, fostering customer loyalty and encouraging repeat purchases [2].
“酒店即目的地”“一站式遛娃”正在南京兴起
Nan Jing Ri Bao· 2025-09-30 02:33
Group 1 - The tourism market in Nanjing is experiencing a surge in popularity during the National Day and Mid-Autumn Festival holidays, with hotels offering unique services to attract visitors [1][2] - Nanjing has become the most popular destination for the upcoming holidays, with hotel bookings increasing by 68.6% year-on-year, and overall tourism orders rising by 60% [2] - The success of the film "Nanjing Photo Studio" and the upcoming "Su Super" football matches are contributing factors to the increased tourist interest in Nanjing [2] Group 2 - Hotels in Nanjing are creating immersive cultural experiences, such as Kunqu opera performances in historical settings, enhancing the appeal of their accommodations [3] - A new travel trend is emerging where hotels are becoming destinations themselves, offering integrated experiences that combine cultural exploration and nature [3] - The demand for family-oriented travel is driving hotels to offer "one-stop" experiences for parents and children, with activities and packages tailored to family needs [5] Group 3 - The trend of "one-stop child-friendly" services is gaining traction, with hotels providing themed rooms and seamless connections to local attractions [5] - Activities designed for children, such as DIY projects and interactive experiences, are being implemented to enhance family stays and provide convenience for parents [5] - Unique cultural experiences, such as traditional craft activities, are being integrated into hotel offerings to enrich family interactions and cultural understanding [5]
奢华之忧,丽思卡尔顿的"焦虑"
3 6 Ke· 2025-09-30 01:15
Core Insights - The Ritz-Carlton brand, known for its luxury and high standards, faces unprecedented pressure in the evolving high-end hotel market, requiring adaptation to new consumer preferences and emerging competitors [1][3][30]. Group 1: Brand Positioning Challenges - The Ritz-Carlton's long-standing luxury brand positioning is being challenged by overlapping luxury brands within the Marriott Group and changing definitions of luxury among new generations of consumers [3][5]. - Recent design changes, such as the minimalist approach of the Suzhou Ritz-Carlton, reflect a shift towards contemporary aesthetics and local cultural integration, which has sparked debate among loyal customers [5][22]. - Balancing classic luxury with modern trends is increasingly difficult, as rapid expansion may compromise brand essence and consumer perception [5][19]. Group 2: Preferences of Younger Generations - The millennial and Gen Z demographics are redefining luxury travel, prioritizing experiences over material possessions and showing a strong affinity for sustainability and local culture [7][10]. - In China, younger guests now represent over 50% of the clientele in certain Ritz-Carlton locations, indicating a significant market opportunity if the brand can adapt its offerings [8][10]. - Digital and personalized services are becoming essential, with the introduction of a digital concierge app allowing guests to customize their stay [10][12]. Group 3: Expansion and Quality Dilemmas - The Ritz-Carlton has historically expanded cautiously, but recent pressures have led to a reassessment of its growth strategy, especially in the competitive Chinese market [14][15]. - The post-pandemic recovery has prompted a surge in luxury hotel openings, with a projected 181 new luxury hotels in Greater China from 2019 to 2024, intensifying competition [14][15]. - Concerns about maintaining quality amid rapid expansion are prevalent, as evidenced by negative reviews of newly opened hotels due to rushed preparations [17][19]. Group 4: Evolving Luxury Standards - The Ritz-Carlton's traditional luxury aesthetic is perceived as outdated by some younger consumers, prompting the brand to incorporate contemporary design elements and local inspirations [22][24]. - Collaborations with fashion brands, such as the partnership with Late Checkout, aim to rejuvenate the brand's image and appeal to a younger audience [25][30]. - The challenge lies in innovating without losing the brand's core identity, as maintaining a balance between tradition and modernity is crucial for long-term success [27][34]. Group 5: Competitive Landscape - The luxury hotel market is becoming increasingly competitive, with traditional rivals like Four Seasons and Hyatt expanding aggressively, alongside the rise of local high-end brands in China [30][31]. - The shift in consumer spending towards luxury experiences over products is creating opportunities for various players in the high-end travel sector, including boutique hotels and luxury cruises [31][33]. - The Ritz-Carlton's ability to navigate this competitive landscape while preserving its brand integrity will be vital for its future success [36][38].