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将“无界”理念融入为民情怀,潘家园街道打造基层“朝阳服务”新标杆
Bei Jing Shang Bao· 2025-12-22 07:04
近年来,潘家园街道深入践行"以人民为中心"的发展思想,积极响应朝阳区打造全市 "无界公园" 的创新实践,从中汲取开放共享的理念并持续深 化拓展,将"无界"理念从公共服务领域延伸至基层治理的方方面面。从"无界公园"的开放共享,到中国·潘家园文化产业联盟成功打造"没有围墙的 博物馆",实现文化资源的无界融合与活化,再到如今聚焦政务服务的深度改革,"无界"已成为街道创新发展的重要理念。 在持续深化"无界"理念的基础上,近日,潘家园街道政务服务中心全面完成服务均等化、事务集成化与场景一体化建设,这一聚焦"全民、全域、 全时、全程"的基层"朝阳服务"品牌正式亮相。为解决群众与企业的急难愁盼,政务服务中心以"无界"理念为牵引,着力打破服务在人群、时空、 流程上的隐形壁垒与围墙,努力将中心打造成为三环路沿线公共服务的新地标。 无界服务:全域通办与全时自助 潘家园街道以党建为引领,精准破解服务中的地域、时间、层级"三重壁垒",推动服务均等化惠及更多群体。针对社保异地办理难题,街道主动 改革创新,率先实现社保卡办理、城乡养老参保、就业登记、医疗保险报销等41项高频社保业务全市跨区帮办代办,本市居民仅凭身份证即可办 理,彻底打破 ...
深圳对口帮扶协作粤东粤北取得新突破 跨山越海 链动发展
Core Viewpoint - Shenzhen's collaboration with eastern Guangdong cities, including Shantou, Shanwei, Heyuan, and Chaozhou, aims to promote regional coordinated development through government initiatives, enterprise involvement, market operations, and win-win cooperation [1][2][4] Group 1: Ideology and Standards - The collaboration begins with aligning development concepts and institutional rules, with Shanwei adopting Shenzhen's innovative business environment to facilitate 417 Shenzhen services and 1,145 Shanwei services [2] - The launch of the "iShanwei" app, modeled after the "iShenzhen" app, provides comprehensive service for 86 approval items [2] - A housing fund cooperation agreement and a cross-city market regulation mechanism have been established between the two regions [2] Group 2: Industry and Element Coordination - Industrial collaboration is identified as the core engine for regional development, with joint planning for industrial parks between Shenzhen and Shantou [3] - Over 240 joint promotional events have been held, and more than 70 enterprises have established bases in Shenzhen [3] - Shenzhen's planning and construction standards are being applied in Shanwei, resulting in expedited project approvals, exemplified by a 39-day process from site inspection to land listing [3] Group 3: Capital and Market Interaction - Financial and market integration is enhancing regional collaboration, with the establishment of the Yueke Shen Chao collaborative investment fund attracting 15 investment institutions and 35 project discussions [4] - A 200 million yuan "Shen Shan Industrial Cooperation Development Investment Fund" has been formed with Shenzhen capital [4] - The collaboration between Shenzhen's Futian District and Boluo County has led to significant market engagement, with over 300 million visitors and approximately 12 million yuan in on-site sales [4]
潘家园街道打造全区首个基层“朝阳服务”新标杆 破解百姓和企业急难愁盼
Bei Jing Shang Bao· 2025-12-18 07:38
近日,朝阳区潘家园街道政务服务中心完成服务均等化、事务集成化、场景一体化建设工作,全区首个基层"朝阳服务"品牌正式亮相。街道深入贯彻党的二 十届四中全会"加强基本公共服务,解决好人民群众急难愁盼问题"精神,以"无界公园"理念为牵引,聚焦"全民、全域、全时、全程"服务目标,锚定"高效 办成一件事",通过党建引领、数据赋能、科技支撑,打破基层政务服务壁垒,构建起覆盖全民、辐射全域、贯穿全程的一体化公共服务体系,让政务服务 与便民服务深度融合。 党建引领破壁垒 服务均等化落地见效 潘家园街道以党建为引领,精准破解服务中的地域、时间、层级"三重壁垒",推动服务均等化惠及更多群体。针对社保异地办理难题,街道主动改革创新, 率先实现社保卡办理、城乡养老参保、就业登记、医疗保险报销等41项高频社保业务全市跨区帮办代办,本市居民仅凭身份证即可办理,彻底打破地域限 制。为满足"上班族""学生族"等群体错峰办事需求,街道开设"24小时自助服务专区",整合422项高频业务实现"全时自助办",打造"不打烊"政务服务窗口。 在为企服务方面,街道协同区人力资源和社会保障局、区政务服务局,推动开通单位集体社会保障卡、企业经营许可、医师执业 ...
解码杭州城市能级跃升的内涵逻辑——专访浙江大学求是特聘教授、城市发展与管理系主任石敏俊
Hang Zhou Ri Bao· 2025-12-18 02:07
Core Insights - The recent urban work conference by the Central Committee of the Communist Party of China marks a new direction for urban development in the new era, emphasizing high-quality urban growth and the transition from rapid urbanization to stable development [1][2] Group 1: Changes in Urban Development - The role of cities has shifted from being mere economic growth engines to important carriers of modernization and spaces for people's happiness, reflecting a dual focus on multi-dimensional value [2] - Urban development is transitioning from a focus on growth to a people-centered approach, emphasizing both production and living quality, and moving away from traditional industrial and real estate-driven models [2] Group 2: Hangzhou's Development Practices - Hangzhou serves as a model for the evolution from "growth logic" to "life logic," integrating the concepts of people-centeredness and quality enhancement across various urban development sectors [3][4] - The city has prioritized ecological development, viewing ecology as a core competitive advantage rather than a constraint, exemplified by initiatives like the West Lake's free access and the comprehensive protection of Xixi Wetland [3] Group 3: Innovation and Livelihood - Hangzhou has developed an innovation ecosystem that supports natural growth for talent and small businesses, characterized by a rich, self-sustaining environment that fosters continuous internal growth [4] - The city has made significant strides in public service equality and quality, enhancing citizen satisfaction through initiatives like the "most run once" administrative reform and smart urban management [4][5] Group 4: Future Recommendations for Hangzhou - To become a model of a "modernized people's city," Hangzhou should focus on balanced regional development and enhance the quality of living spaces, ensuring that all citizens can share in high-quality life experiences [5] - The city should create high-energy environments that cater to diverse cultural needs and support various demographics, including youth and the elderly, to solidify its status as a world-class modern metropolis [5]
青岛市首次入选全国优化营商环境十大创新城市
Qi Lu Wan Bao· 2025-12-15 08:55
Core Insights - The Qingdao municipal government has initiated the "Three Public Activities" to enhance communication with citizens and improve governance efficiency, leading to significant achievements in optimizing the business environment and administrative services [1] Group 1: Government Initiatives - The Qingdao Administrative Approval Service Bureau has implemented 20 pilot reform projects at national and provincial levels, contributing to Qingdao being recognized as one of the top ten innovative cities for optimizing the business environment [1] - The city has achieved a comprehensive ranking of 2nd in the national assessment of engineering construction project approval reforms, marking its best historical performance [1] Group 2: Digital Transformation - The introduction of "AI + Government Services" has improved response efficiency by 90%, with the launch of a 24/7 online customer service platform [2] - The AI service covers 12 key areas with a 72% average intelligent pre-filling rate and an 80% problem matching rate [2] Group 3: Business Facilitation - The "Individual to Enterprise" reform has reduced processing time from 8 days to 1 day and the number of required documents from 25 to 7, facilitating the transformation of over 2,600 individual businesses into enterprises [3] - The city has established a national standard for agency service management in business registration, enhancing service quality [3] Group 4: Project Support - The government has streamlined the approval process for construction projects, reducing document requirements by 75% and processing time by 80%, allowing projects to commence within 5 working days [4] - A dedicated service team has been established for 1,073 key construction projects, providing tailored support and resolving over 730 issues [4] Group 5: Continuous Improvement - Qingdao is set to release a new version of its comprehensive business environment policy, with 36 new measures aimed at enhancing the local business climate [5] - The city has conducted over 50 face-to-face communication sessions with businesses to address their concerns and improve the overall business environment [5]
这份“成绩单” 郑州多项指标一路领跑
Zheng Zhou Ri Bao· 2025-12-15 00:40
Group 1: Core Insights - The "Henan Social Governance Development Report (2025)" was released, marking the 12th annual publication by the Henan Provincial Collaborative Innovation Center for Social Governance, focusing on modernizing social governance in Henan from 2014 to 2025 [1] - The report is recognized as one of the most systematic and authoritative studies on social governance in Henan, highlighting Zhengzhou's leading role in areas such as digital government construction, business environment, resident safety, and urban vibrancy [1] Group 2: Digital Government Construction - Since the "14th Five-Year Plan," public service expenditure in Henan has consistently increased, with the largest growth in public financial budget spending on science and technology [2] - Zhengzhou leads the province in digital government construction, with Henan's digital infrastructure ranking among the top in the country, contributing over 50% to GDP growth from the digital economy [2] - The province has established a comprehensive three-tiered government service and big data management system, with Zhengzhou evolving from a leading to an excellent model [2] Group 3: Business Environment - During the "14th Five-Year Plan" period, the business environment in Henan has improved, with Zhengzhou maintaining a significant advantage as the top city in the province [3] - Zhengzhou's strengths include a rich human resource pool and advanced healthcare services, supported by government initiatives in medical technology innovation and traditional Chinese medicine [3] Group 4: Urban Vibrancy - Happiness and safety are key indicators of residents' quality of life and social governance, with Xuchang scoring highest in happiness and Zhengzhou, Luoyang, and Xuchang leading in safety [4] - The "urban vibrancy" index reflects economic activity and development momentum, with Zhengzhou and Luoyang ranking high in market vitality, followed closely by Kaifeng [4]
琴事澳办 澳事琴办
Ren Min Ri Bao· 2025-12-13 22:01
Group 1 - The core idea of the news is the introduction of remote service counters in Macau and Hengqin, enhancing the integration of services between the two regions [1][2] - The remote service counters allow Macau residents to handle various administrative tasks without crossing borders, providing access to 120 services across six departments in Hengqin [2] - The remote service counters in Hengqin will expand the availability of Macau's administrative services to 175 services across eleven departments, including social security and identity verification [2] Group 2 - The remote service counters utilize technology such as video calls, identity verification, document scanning, and data transmission to facilitate communication between residents and government staff [1] - The initiative is part of a pilot program launched in 2024 at the Hengqin Macau New Neighborhood 24-hour self-service center [1] - The service aims to improve the efficiency and convenience of administrative processes for residents in both regions [2]
三亚:用心服务 高效便企
Hai Nan Ri Bao· 2025-12-13 00:50
Core Viewpoint - Sanya is implementing the "2025 Sprint for a First-Class Business Environment Implementation Plan" to enhance its business environment through four major improvement projects and two special actions [2] Group 1: Business Environment Enhancements - The city has established a "Business Commissioner + Responsible Leader" mechanism to provide full-process services for 110 key projects [2] - Business processes such as company information changes and cancellations are streamlined to allow for "one matter, one time" handling [2] - The Central Business District has reduced the required application materials from 8 to 2 for the "Smart Fast Track" service [2] Group 2: Project Efficiency - Projects like Blue Ribbon Beer benefit from the "land acquisition immediately followed by construction" efficient service [2]
政务服务从“政府定时间”到“群众选时间”
Ren Min Ri Bao· 2025-12-12 13:28
解民忧 政务服务大厅里,工作人员延时为企业办理审批业务;7×24小时自助服务大厅,市民可全天候办理身 份证补办、营业执照打印等上千个事项……近年来,各地创新推行延时、错时服务举措,推动政务服务 从"固定时间"向"弹性时间"转变。 国务院此前印发的《关于加快推进政务服务标准化规范化便利化的指导意见》提出,鼓励各地区政务服 务中心开展延时错时服务。近日,记者探访内蒙古、安徽、甘肃等地政务服务中心,近距离感受延时错 时服务背后的温度和效能。 努力解决"赶趟难""请假难""应急难" 傍晚6点半,安徽淮南市政务服务中心自助服务区依然人来人往。刚下班的市民陈冉在自助终端机前轻 点屏幕,几分钟就拿到了个人征信报告,"明天急着用。搁以前,我还得发愁怎么跟公司请假来办理, 现在下班顺路就办好了。"在她身后,几台自助终端机不时发出运转声,不少人在查询信息、打印证 明。 科学调配人力,科技深度赋能 周四上午,兰州新区政务服务中心办事大厅内,前来办理业务的市民逐渐增多,部分窗口开始出现拥堵 现象。这时,标注为"潮汐窗口"的20号窗口启用。市民张刚在工作人员引导下来到该窗口,20分钟便办 好了房产过户业务。 "我们的人员和窗口都是机动 ...
“河南窗口”成了“全国窗口”
He Nan Ri Bao· 2025-12-12 05:51
2025年12月9日上午9点30分,从安徽来河南郑州出差的李先生仅花了一个小时,就给自己的公司办了件 大事。 临近中午,前来咨询政策、办理业务的人依然络绎不绝。不同口音交织,不同需求得到满足。李丽望着 略显拥挤的房间思考着:是不是该把场地扩大一些了? "'共享盾'在郑州办好了。对,现在全国都能办,下午回公司线上报关吧。"李先生打着电话快步走出中 国电子口岸数据中心郑州分中心的办事大厅——一间仅有20平方米的办公室。 "原来我们的办事大厅在郑州海关的一楼大厅,2019年河南省电子口岸企业入网全程无纸化系统上线以 后,更多企业选择线上办理、免费邮寄,我们才收缩窗口规模,挪到了现在的这间办公室。"中国电子 口岸数据中心郑州分中心副主任李丽告诉记者,原来"共享盾"的打包邮寄环节最忙,大家都得轮着来。 李先生刚走,又有几个人陆续进来,办公室的防风门帘开开关关。不一会儿,靠墙一排的椅子就坐满了 人。 今年,这个办事大厅的人气逐渐旺了起来。1月份,河南正式加入电子口岸制发卡业务"全国一网通 办",全国企业不用返回注册地,可就近在全国42家分中心办结所有业务,让这个一度收缩的"河南窗 口"成为"全国窗口"。 随机和几位等候叫 ...