被罗永浩指责门店都是预制菜后，西贝再次发声。 今天(9月12日)，西贝发公开信称，其感谢罗永浩前来西贝就餐，并为西贝提意见、建议，但是作为有影响力的公众人物，罗永浩对西贝的不实指责及不 当用语，西贝坚决反对，绝不姑息。 西贝公开了罗永浩就餐期间13道菜品的制作过程，并称罗永浩消费的菜品不属于预制菜。 在西贝发布公开信之前，西贝创始人贾国龙表示西贝门店100%没有预制菜，将起诉罗永浩，并称餐饮业近年来最大的冤案是认为西贝很贵，西贝的利润 率不超过5%，愿意公开账目回应质疑。而罗永浩则称，自己准备好了，"难受的肯定不是我"。胖东来创始人于东来则力挺西贝，他称，"任何事没有完 美……感谢西贝、海底捞等品牌企业可以让我找到相对放心可口吃饭的地方。" 西贝公开回应： 随后，罗永浩的吐槽冲上微博热搜榜，引发广泛关注。 对此，西贝在公开信中表示，在罗永浩微博发出后，西贝团队复盘门店菜品出品质量、门店服务质量，随后对所涉及菜品的生产制作流程进行一一拆解确 认。经确认，罗永浩对西贝的指责不实。 罗永浩指责不实，13道菜品制作流程全公开 9月10日下午，知名企业家、微博大V罗永浩发布微博吐槽称，许久没吃西贝，结果他发现西贝几乎全 ...

2025.09.12 本文字数：1030，阅读时长大约2分钟 来源：西贝官方发布公众号《西贝全体伙伴致顾客的一封信》截图 西贝称，将向全社会开放后厨参观，顾客可在门店就餐的同时向门店提出参观后厨的要求，在穿戴相关 食安防护服装符合食品安全要求的前提下参观后厨。西贝表示，还将陆续开放原产地、央厨工厂、草原 牧场、奶食工厂、莜面工厂等西贝产地源头参观。 9月12日中午，胖东来集团创始人于东来也就此次舆论风波发声称，"任何事没有完美，感谢西贝、海底 捞等品牌企业可以让我找到相对放心可口吃饭的地方。" 西贝与罗永浩的"预制菜"风波仍在持续发酵。 9月12日下午，西贝发布致顾客的一封信称，经确认，罗永浩在微博中对西贝的指责不实。其还公布了 罗永浩此前购买的13道菜品具体制作过程。 来源：于东来社交平台 西贝此前宣布将从9月12日起，在全国所有门店上线"罗永浩菜单"。西贝创始人和董事长贾国龙表示， 这不是一个固定的套餐，而是罗永浩点过的菜品列表，消费者可以任意点选。西贝为此提供了两大承 诺：第一，"不好吃，不要钱"，顾客可以随时退单；第二，欢迎顾客随时进入后厨，参观任何一道菜的 制作全过程。 同日上午，罗永浩在社交平台发 ...

9月12日下午3时许，西贝官方微博发布《致顾客的一封信》，对近日的预制菜争议用42页的篇幅作出详 细回应，并对罗永浩当日所食用的菜品制作过程进行公示。 西贝官方微博截图 不过，在该公告发布后半小时，西贝官方又将其删除。截至发稿时，西贝官方未对此事作出回应。 与此同时，罗永浩通过微博发文："今天晚上8:30，我会在三个平台上同时直播谈谈这件事。我的诉求 并不是打这个西贝，或是贾老板，我对他们没什么兴趣。但我很希望借着这次的事件，推动中国预制菜 行业透明化，保障消费者的知情权。所以今天晚上也会提到一些其他餐饮企业。" 此前，极目新闻记者联系西贝官方客服，工作人员回应称，门店所做菜品都是现场制作的，非预制菜， 比如牛大骨都是现煮的，牛羊肉也是现烤的，炒菜也是现炒的，具体可以参考2024年3月六部委联合签 发的预制菜定义。 来源：极目新闻 ...

Core Viewpoint - The company Xibei officially responded to criticism from public figure Luo Yonghao, expressing gratitude for his feedback while firmly opposing his unfounded accusations and inappropriate language. Group 1: Company Response - Xibei thanked Luo Yonghao for dining at their establishment and for providing suggestions [1] - The company strongly disagreed with Luo's unfounded accusations and inappropriate language, stating they will not tolerate such behavior [3] - Following the criticism, Xibei reviewed the quality of their dishes and service, and confirmed the production processes of the involved dishes [1][3] Group 2: Verification of Claims - Xibei confirmed that Luo Yonghao's accusations on social media were unfounded and released detailed production guidelines for 13 dishes to the public [4] - The company provided specific details on the preparation and cooking processes for dishes such as "Grassland Tender Roasted Lamb Chops" [4]

今天晚上8:30，我会在三个平台(微博，抖音，B站，账号名都叫"罗永浩的十字路口")上同时直播谈谈这 件事。我的诉求并不是打这个西贝，或是贾老板，我对他们没什么兴趣。但我很希望借着这次的事件， 推动中国预制菜行业透明化，保障消费者的知情权。所以今天晚上也会提到一些其他餐饮企业。 （原标题：热搜第一！西贝承认部分菜品是隔夜菜，要求所有员工品尝罗永浩菜单，罗永浩最新发声： 今晚直播！会提到其他餐饮企业） 来源：大象新闻综合、中国蓝新闻、第一现场、@罗永浩的十字路口 近日，"罗永浩吐槽西贝预制菜"登上热搜，西贝和罗永浩相互公开叫板。 刚刚，罗永浩在微博上再次发声，表示将开直播谈谈这个事情。博文原文如下： 9月12日，"西贝""预制菜""罗永浩"等话题被热议，第一现场记者实地探访西贝深圳门店，西贝深圳区 城市合伙人杜经理表示：昨晚总部要求所有员工品尝罗永浩点的菜品，并进行复盘，如何进一步提升味 道。 中国蓝新闻记者实地探访杭州西贝餐厅，体验老罗套餐。西贝承认部分菜品存在隔夜情况，煮好的羊排 赏味期是三餐，今天上午一餐、下午一餐、明天上午还能卖，厨师长称隔夜使用不会影响出餐品质。 ...

继西贝创始人贾国龙作出强硬表态之后，西贝今日再度发文回应"罗永浩吐槽西贝预制菜"。 9月12日下午，西贝官微发布《西贝全体伙伴致顾客的一封信》，对近日的预制菜争议作出详细回应， 并对罗永浩当日所食用的菜品制作过程进行公示。 此事引发争议。有网友表示，西贝很适合孩子吃，但听说很多是预制菜，"不知道是否真的"。9月11 日，"罗永浩吐槽西贝预制菜"相关话题登上热搜。 当晚，西贝餐饮在西贝中粮祥云小镇店现场召开媒体沟通会。证券时报记者获得的现场录音显示，西贝 创始人、董事长贾国龙在会上就"是否会起诉罗永浩作出明确且强硬的表态"。 "一定会起诉，我们只能用法律武器。该起诉他起诉他，该不理他不理他，做好我们自己就行了。"贾国 龙表示，按国家对预制菜的严格定义，西贝无一道菜属于预制菜。罗永浩"西贝全是预制菜并说恶心"的 表述，不仅让人感觉不适、造成情感伤害，更对西贝商誉产生重大影响，涉嫌损害品牌形象。 "西贝在北京平谷设有中央厨房，主要进行食材预加工(如毛菜变净菜)及生制食材的冷冻、冷藏处理， 再通过冷冻、冷藏或常温方式配送，这些均不属于预制菜。预制菜指预先制作成熟、经包装冷冻，加热 后即可食用的成品，西贝无此类菜品。" ...

Core Viewpoint - The recent dispute between Luo Yonghao and the restaurant group Xibei regarding pre-prepared dishes has garnered significant attention, highlighting consumer rights and transparency in the food industry [3]. Group 1: Luo Yonghao's Position - Luo Yonghao criticized the prevalence of pre-prepared dishes at Xibei restaurants, emphasizing the importance of consumer awareness regarding the use of such dishes [3]. - He called for legislation to require restaurants to disclose whether they use pre-prepared dishes, arguing that the cost of these dishes is less important than the right to know [3]. Group 2: Xibei's Response - Xibei announced the launch of the "Luo Yonghao Menu" in all its stores, allowing customers to choose from dishes that Luo has ordered, with a commitment to refund if the food is unsatisfactory [3]. - The restaurant also encourages customers to visit the kitchen to observe the cooking process, promoting transparency [3][4]. Group 3: Kitchen Operations - The kitchen at Xibei's Shanghai store is divided into various cooking zones, including grilling, steaming, and frying, with a focus on fresh preparation rather than pre-prepared dishes [4]. - Staff confirmed that dishes like grilled fish and lamb are cooked fresh upon order, with specific cooking times provided for different items [9]. Group 4: Industry Definitions and Regulations - The definition of pre-prepared dishes in the industry includes only fully cooked and frozen items, while pre-processing in central kitchens does not fall under this category [10]. - A joint notice from several government departments clarifies that simple processing of raw ingredients does not classify as pre-prepared dishes, which is crucial for regulatory compliance [10][11].

这场舆论风暴是如何发生的？ 文 ｜ 王佩薇 姜凡 编辑 ｜ 董雨晴 来源｜ 凤凰网科技（ID： ifeng_tech) 封面来源 ｜ IC photo 直击后厨，订单骤降 员工自称很委屈 这两天，餐饮圈最大争议焦点，莫过于罗永浩和西贝的"预制菜之战"。一个是互联网怼天怼地的创业老炮，一个是喊着"100%无预制菜"的餐饮大佬，两 个人三天连环互怼，把一个"预制菜"话题，硬生生炒成了全民关注的舆论风暴。 凤凰网科技9月12日下午实探了北京多家西贝门店，其中，有店长十分热情地接待了我们的参观后厨需求，其表示因为"贾总（西贝创始人贾国龙）非常重 视"。 本次参观后厨要先穿一次性防护服，并佩戴口罩和网帽，凤凰网科技在现场看到，整个后厨分为四个区域，面点类、烤制类菜品，以及炒菜的中厨等。 其中，罗永浩所点的"草原嫩烤羊排"就出自烤制区。据员工介绍，其出自一台万能蒸烤箱，造价约十几万元，"烤鱼调好260度，烤9分钟就可以了。" 提及其他菜品是否为预制时，有员工表示，"说咱家是预制，其实就是挺冤枉的，你说这菜出餐几分钟啊？把这菜扔水里边煮熟了拿出来放上葱油汁就ok 了。我感觉确实没有那么繁琐的工艺，为什么要预制呢？" 凤凰网 ...

Core Viewpoint - The public dispute between Xibei and entrepreneur Luo Yonghao centers around accusations of Xibei serving pre-prepared dishes, which Xibei vehemently denies, asserting that all their dishes are freshly made and not pre-prepared [1][4][6]. Group 1: Company Response - Xibei publicly thanked Luo Yonghao for his feedback but firmly opposed his accusations, stating that they will not tolerate misinformation from influential figures [1][4]. - Xibei founder Jia Guolong announced plans to sue Luo Yonghao, emphasizing that Xibei's dishes are 100% free of pre-prepared ingredients and that their profit margin does not exceed 5% [4][10]. - Xibei provided detailed production processes for 13 dishes ordered by Luo Yonghao, asserting that these dishes do not fall under the definition of pre-prepared food as per national regulations [6][12]. Group 2: Financial Aspects - Jia Guolong highlighted that Xibei's average profit margin for the first half of the year is below 5%, with raw material and labor costs being the highest expenses, each accounting for approximately 30% of total costs [10]. - Luo Yonghao's group of five spent approximately 830 yuan on their meal, which Jia Guolong argued is not an excessive price for the quality offered [10][11]. Group 3: Industry Context - The definition of pre-prepared dishes has been clarified by national regulations, which state that dishes made in central kitchens and those that undergo simple processing do not qualify as pre-prepared food [12]. - Xibei plans to launch a "Luo Yonghao special menu" in their stores, indicating a strategic response to the controversy [13].

Core Viewpoint - The recent controversy surrounding the restaurant brand Xibei and its use of pre-prepared meals has raised significant public concern, particularly regarding the health and nutritional standards of children's meals offered by the brand [1][4]. Group 1: Controversy Overview - On September 10, 2023, Luo Yonghao criticized Xibei on social media for serving pre-prepared meals, leading to a public dispute [1]. - Xibei held a press conference on September 11, 2023, denying the allegations and announcing plans to sue Luo Yonghao [1]. - Luo Yonghao offered a reward of 100,000 yuan for evidence proving Xibei's use of pre-prepared meals [1]. Group 2: Concerns About Children's Meals - The podcast episode discussed the lack of unified standards for what constitutes a healthy and safe pre-prepared meal, particularly for children [4]. - Parents are particularly concerned about the nutritional adequacy of children's meals, as children require safe and nutritious food during their growth stages [4]. - The processing and preservation methods of pre-prepared meals may not meet safety and nutritional standards, raising alarms among parents [4]. Group 3: Marketing Practices - The podcast also addressed the practice of fast-food chains like McDonald's and KFC offering toys with children's meals, which has been banned in some regions due to concerns over promoting unhealthy food [6]. - Xibei has invested significantly in marketing strategies to attract children, including themed tableware and gifts, which could be problematic if the meals do not meet nutritional standards [6]. - The focus should not only be on whether meals are pre-prepared but also on whether they meet the health and nutritional standards necessary for children's growth [6].