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泰州农商银行:规模质效双升 创新风控未来
Jiang Nan Shi Bao· 2025-11-13 23:36
Core Viewpoint - Taizhou Rural Commercial Bank has achieved steady growth in key indicators and significant breakthroughs in key tasks this year through a focus on "scale expansion, structural optimization, and quality improvement" across three dimensions: business scale expansion, risk control enhancement, and service innovation upgrade [1] Business Scale Expansion - The bank has achieved coordinated expansion across three fronts, with a focus on small and micro enterprises and the real economy, resulting in increased loan balances and growth rates in key areas, exceeding regulatory targets for inclusive loans [1] - For large enterprises, the bank offers flexible credit limits, preferential interest rates, and supply chain financial services, while simplifying credit loan approval processes for small and medium enterprises, enhancing customer loyalty significantly [1] - The bank has seen growth in low-cost funding retention on the liability side, with increases in corporate settlement account openings, effective payroll enterprises, and payroll amounts, alongside a steady rise in monthly active users for personal and corporate wallets [1] Risk Control - The bank has established a "three-line defense" for risk control, with a decrease in non-performing loan rates since the beginning of the year and significant achievements in the recovery and disposal of non-performing loans [2] - An innovative online mediation model, "Rongyi Jie," has significantly improved the resolution rate of small non-performing disputes, while a revised responsibility recognition method for non-performing loans has been introduced to stimulate lending enthusiasm among account managers [2] - The efficiency of the full-process risk control has improved, with a nearly 50% reduction in credit approval time under the "three platforms and six posts" model, maintaining a high renewal approval rate for personal clients [2] Service Innovation - The bank has initiated a grid-based service model, leveraging "grid + big data + footwork," resulting in significant increases in the number of new face-to-face clients, archived clients, credit clients, and loan clients in the third quarter [3] - The establishment of specialty branches, such as the government and early tea branches, has progressed smoothly, with the early tea branch collaborating with merchants for promotional activities, creating a "finance + livelihood" service loop [3] - The bank has expanded its convenient service coverage, establishing multiple inclusive financial service demonstration points, achieving good results in agricultural withdrawal and agency payment business volumes and amounts [3]
工商银行威海温泉支行积极开展“工行驿站”社区宣传服务活动
Qi Lu Wan Bao· 2025-10-28 16:36
Core Insights - The article highlights the efforts of Industrial and Commercial Bank of China (ICBC) in enhancing community financial literacy and service experience through the "ICBC Station" initiative, which combines financial knowledge dissemination with convenient services [1][2] Group 1: Community Engagement - ICBC Weihai Hot Spring Branch conducted a community outreach event in Xibei Village, providing on-site services and financial education to residents [1] - The initiative included the distribution of promotional materials covering topics such as anti-counterfeiting, fraud prevention, personal credit, and investment knowledge, particularly targeting the elderly [1][2] Group 2: Financial Education and Support - The bank staff provided guidance on using mobile banking and changing the third-generation social security card, while also advising residents on recognizing and avoiding financial scams [2] - The outreach aimed to improve residents' understanding of financial knowledge and enhance their ability to identify and prevent financial risks [1][2] Group 3: Commitment to Community Service - The "ICBC Station" serves as both a platform for financial knowledge dissemination and a point for convenient services, reflecting the bank's commitment to social responsibility [2] - Future plans include regular community financial service activities, diversifying service offerings, and improving service quality to better meet the needs of residents [2]
“金晖”映社区 暖心办社保 邮储银行北京丰台区开阳里支行打造“金融+养老”服务新样板
Core Points - The article highlights the efforts of Postal Savings Bank of China Beijing Branch in facilitating the issuance of the third-generation social security cards for retirees, emphasizing a customer-centric approach focused on elderly clients [1][2] - The bank's Kaoyangli branch has integrated financial services with community elderly care needs, providing a convenient experience for residents in obtaining their social security cards [1] Group 1 - The issuance of the third-generation social security cards began on October 9, with a focus on meeting the needs of elderly clients [1] - The Kaoyangli branch has established a "Warm Community Service" model, creating a convenient service point for card issuance within the community [1] - Volunteers at the branch are well-trained to assist elderly clients, providing personalized support and guidance throughout the card application process [1] Group 2 - The branch collaborates with local elderly care institutions and community committees to expand the reach of its services, ensuring that social security card issuance and financial consultations are accessible [2] - The bank addresses not only the core financial needs of elderly clients but also their daily service requirements, enhancing the "Financial + Elderly Care" service system [2] - The initiative aims to set a benchmark for elderly financial services in the region, reflecting the bank's commitment to serving the community [2]
建行东营胜大支行:“专窗+上门”消保服务暖人心
Qi Lu Wan Bao· 2025-09-24 00:46
Core Insights - The recent upgrade of the social security card system has led to a significant influx of customers at the Bank of China Dongying Shengda Branch for the third-generation card replacement service [1][2] - The branch has implemented a "special window + home service" initiative to enhance customer experience, particularly for elderly clients who may face mobility and communication challenges [1][2] Group 1 - The bank has established a dedicated "social security card replacement window" to streamline the process, reduce waiting times, and ensure quick service for customers [1] - The special window is staffed by experienced customer service managers and equipped with facilities such as reading glasses and magnifying glasses to assist elderly clients [1] - Customer service managers are trained to communicate effectively with clients who have hearing difficulties and provide hands-on assistance for those who struggle with signing [1] Group 2 - The bank has extended its services by offering home visits, where customer managers bring portable equipment to assist clients with card collection and replacement at their homes [2] - The home service includes comprehensive support, from information collection to card activation, along with educating clients about new card features and fraud prevention [2] - The bank emphasizes strict adherence to information security management throughout the service process, ensuring customer data is handled safely and securely [2] Group 3 - The combination of efficient service at the special window and compassionate home visits has alleviated the pressure of the card replacement peak and reflects the bank's commitment to "finance for the people" [2] - The bank plans to continue innovating its services to provide more professional and caring financial solutions for elderly clients, ensuring they feel the warmth and strength of financial services [2]
建行东营胜大支行:暖心举措破解“银发族”换卡难题
Qi Lu Wan Bao· 2025-09-17 10:40
近日,建行东营胜大支行聚焦行动不便、年事已高群体的换卡难题,组织开展三代社保卡换卡集中上门 服务,将金融窗口 "搬" 进社区与客户家中,以贴心举措践行 "金融为民" 初心,赢得群众广泛赞誉。 "我母亲年纪大了,出门一趟很不方便,你们能来家里办卡,真是帮了我们大忙!" 客户家属李女士对 该行的上门服务连连称赞。此次上门服务,既有效解决了特殊客户群体的换卡难题,也让客户感受到了 金融服务的温度与关怀,是该行深化服务内涵、延伸服务触角的生动实践。 下一步,建行东营胜大支行将继续聚焦客户需求,不断优化服务流程、创新服务模式,持续为特殊客群 提供便捷、高效、有温度的金融服务,切实提升人民群众的金融获得感、幸福感与安全感。 随着三代社保卡全面推广,老年客户、残障人士等特殊群体因无法亲临网点,面临换卡困扰。该行在日 常服务中敏锐捕捉这一需求,迅速组建 "移动金融服务小组",分批分组开展上门服务,让客户足不出 户即可完成新卡换领。 办理现场,工作人员耐心细致,不仅手把手协助客户完成信息核对、指纹采集等流程,还逐一解答客户 关于社保卡使用的疑问,详细介绍三代社保卡在就医结算、金融支付等方面的功能优势及使用注意事 项。同时,工作 ...
青岛农行:用好三代社保卡 筑牢养老金融关
Zhong Guo Xin Wen Wang· 2025-09-06 09:32
Core Viewpoint - The third-generation social security card in Qingdao has evolved into a multifunctional tool for elderly citizens, facilitating various daily activities such as dining, medical services, and receiving subsidies, thereby enhancing their quality of life [1][2]. Group 1: Social Security Card Implementation - Qingdao Agricultural Bank has issued nearly 2 million social security cards and achieved full coverage of instant card issuance services across 159 outlets by July this year [2]. - The bank plans to distribute over 2 billion yuan in pensions through social security cards by 2025, benefiting more than 800,000 individuals [2]. Group 2: Community Engagement and Services - Qingdao Agricultural Bank has launched 19 initiatives, including "one penny bus rides" and discounts at community canteens, integrating social security services into daily activities, attracting over 5,000 cardholders and generating nearly 200,000 yuan in consumption [2]. - The bank has established "financial service teams" to provide on-site services in villages and communities, including a "home card application" service for the elderly and those with mobility issues [2][3]. Group 3: Financial Education and Fraud Prevention - The bank actively educates residents about financial knowledge and fraud prevention, addressing recent scams and encouraging community participation in discussions [2]. - Financial volunteers from the bank visit communities monthly to enhance financial literacy and service accessibility [2]. Group 4: Future Plans - Qingdao Agricultural Bank aims to continue innovating and optimizing pension financial products and services, contributing to the establishment of a multi-tiered pension security system [3].
从“老有所养”到“老有所享”
Qi Lu Wan Bao· 2025-09-01 21:30
Core Viewpoint - The article emphasizes the importance of elderly care in society and highlights the proactive role of Agricultural Bank of China (ABC) Qingdao Branch in enhancing elderly financial services, transitioning from a "one-way output" to a "two-way engagement" model, ensuring that the elderly not only receive care but also enjoy their lives [2][7]. Group 1: Financial Services for the Elderly - ABC Qingdao Branch actively engages in community service, providing financial education and assistance to the elderly, including replacing social security cards and addressing community funding issues for elderly activities [3][6]. - The bank has integrated its services into the community, establishing financial service points that facilitate access to financial knowledge and support for the elderly [3][5]. Group 2: Innovative Service Models - ABC Qingdao Branch has introduced a "1+N" service model, where a dedicated team serves multiple communities, enhancing the accessibility of financial services for the elderly [6][8]. - The bank has optimized its facilities to cater to elderly clients, offering specialized services such as fingerprint signing and priority queuing for seniors [5][6]. Group 3: Support for Elderly Nutrition and Health - The bank collaborates with local restaurants to provide subsidized meals for the elderly, making dining affordable and convenient through the use of social security cards [4][9]. - The integration of technology allows for seamless transactions, enhancing the dining experience for seniors [4][9]. Group 4: Promotion of Personal Pension Accounts - ABC Qingdao Branch has launched initiatives to promote personal pension accounts, offering incentives for account opening and contributions, resulting in a significant increase in account numbers [8][9]. - The bank has created user-friendly materials to help the elderly understand pension policies and navigate the account setup process [8][9]. Group 5: Community Engagement and Support - The bank has established a strong presence in the community, conducting regular financial literacy sessions and providing direct support to elderly residents [3][6]. - ABC Qingdao Branch has been instrumental in facilitating various community activities, ensuring that the elderly can participate in social events and maintain an active lifestyle [3][6]. Group 6: Future Outlook - The bank aims to continue enhancing its elderly financial services, focusing on innovation and community integration to support the multi-tiered pension system [7][10]. - The commitment to providing warm and accessible financial services is expected to contribute significantly to the well-being of the elderly population in Qingdao [10].
东信和平:先后入围全国范围内各省级及地市级地区的社保卡业务领域,成为第2、3代社保卡的主要供应商之一
Mei Ri Jing Ji Xin Wen· 2025-08-13 08:31
Group 1 - The company has entered the social security card business and is recognized as a major supplier for the second and third generation social security cards [2] - The company has achieved a leading market share among its peers in the social security card sector [2]
建行济南清河街支行:上门服务暖人心 金融关怀零距离
Qi Lu Wan Bao· 2025-08-13 08:12
Core Viewpoint - The company emphasizes a customer-centric approach by providing door-to-door financial services, particularly for vulnerable groups such as the elderly and disabled, enhancing accessibility and convenience in financial transactions [1][2]. Group 1: Service Initiatives - The bank's staff proactively reach out to elderly customers, offering to assist with social security card applications at their homes, demonstrating a commitment to personalized service [1]. - The bank has implemented a "green channel" and home service initiatives to address the challenges faced by special groups in accessing financial services [1]. Group 2: Customer Experience - Customers express appreciation for the convenience of home services, highlighting the positive impact on their experience and the emotional connection fostered by the bank's efforts [1]. - The bank's actions reflect a broader commitment to extending quality financial services beyond traditional branch locations, ensuring that assistance reaches those in need [2]. Group 3: Future Commitment - The bank plans to continue its mission of providing thoughtful services, aiming to reach more customers and enhance their experience with accessible financial care [2].
江苏常熟农村商业银行股份有限公司2025年半年度报告摘要
Core Viewpoint - The company has reported a stable growth in its financial performance for the first half of 2025, with a focus on sustainable development and serving the rural economy, while maintaining a strong asset quality and competitive positioning in the banking sector [6][12][13]. Company Overview - The company aims for high-quality and sustainable development, focusing on serving the "three rural issues and two small enterprises" market positioning, and has implemented a diversified financial service system [5]. - The company has established a clear strategic development pattern, with a strong presence in Jiangsu and a network of 109 service outlets in Changshu, creating a "5-minute" financial service circle [7][8]. Industry Situation - The banking industry is facing a complex operating environment with external uncertainties impacting investment decisions and trade [6]. - Despite challenges, the domestic economy is showing stable growth, and banks are focusing on serving the real economy and preventing financial risks [6]. Financial Performance - The company achieved an operating income of 6.062 billion yuan, a year-on-year increase of 10.10%, and a net profit of 1.969 billion yuan, up 13.51% year-on-year [12]. - Total assets reached 401.227 billion yuan, an increase of 9.45% from the beginning of the year, with total deposits of 310.777 billion yuan and total loans of 251.471 billion yuan [13]. Asset Quality - The company's non-performing loan ratio stood at 0.76%, a slight decrease from the beginning of the year, with a provision coverage ratio of 489.53% [13]. - The village and town banks under the company reported a non-performing loan ratio of 1.05%, remaining stable compared to the beginning of the year [13]. Profit Distribution - The company plans to distribute a cash dividend of 0.15 yuan per share, totaling approximately 497 million yuan, which accounts for 25.27% of the net profit attributable to shareholders for the first half of 2025 [21][23].