Core Viewpoint - The narrative surrounding Ping An is evolving, moving beyond traditional insurance metrics to embrace a comprehensive financial and healthcare model, driven by technology and innovation [1][25][35]. Group 1: Company Overview - Ping An has transformed from a traditional insurance company into a comprehensive platform with a market capitalization exceeding 1 trillion yuan and a customer base of 247 million [14][16]. - The company reported a parent operating profit of 77.73 billion yuan (+3.7%) and a net profit of 68.05 billion yuan, with a mid-year dividend of 0.95 yuan per share (+2.2%) [6][16]. Group 2: Technological Integration - Ping An is leveraging technology to enhance its services, with AI covering 80% of customer service needs and a significant reduction in service costs [7][19]. - The company has developed a dual connection model where customer data is utilized to provide personalized services, transforming insurance from a transactional product to a lifelong companion [9][10]. Group 3: Strategic Positioning - The strategic shift from "product supply" to "ecosystem empowerment" reflects a broader trend in the financial industry, aligning with national policies to stimulate domestic demand and consumption [22][32]. - Ping An's comprehensive financial model is validated by its performance metrics, including a customer retention rate of 96.9% for policies and a significant increase in the average number of contracts per customer [16][20]. Group 4: Market Response - The stock performance of Ping An has been strong, with A-shares and H-shares rising over 40% and nearly 70% respectively in the past year, indicating positive market sentiment towards its strategic direction [6][34]. - International capital is beginning to reassess Ping An's valuation, recognizing its potential as a technology-driven financial entity rather than a traditional insurance stock [35][36]. Group 5: Future Outlook - The integration of healthcare services into Ping An's financial offerings is expected to drive future growth, with the company aiming to create a seamless ecosystem for health management and financial services [20][24]. - The company's focus on customer lifecycle value (LTV) is set to redefine its valuation framework, moving away from traditional metrics like PE and PB ratios [30][34].

Core Insights - Shenzhen is recognized as an "innovation city" and "miracle city," with companies like Ping An, Huawei, Tencent, and BYD playing pivotal roles in its development [1][2] - The "PATH" symbolizes a route towards technological advancement and industrial integration, connecting to the vision of a better life for the people [2][3] Company Performance - Ping An's A-shares and H-shares have seen significant increases, with over 40% and nearly 70% growth respectively in the past year [4] - The company reported a net profit of 68.05 billion yuan, with a 3.7% increase in operating profit [4] - Ping An's customer base reached 247 million, with a retention rate of 97.8% for customers holding multiple contracts [4][11] Technological Integration - Ping An is transforming traditional insurance into a comprehensive service model, utilizing AI and data to enhance customer experience [5][6] - The company has developed a digital ecosystem that connects various services, making insurance a part of everyday life [5][6][17] - AI technology has significantly improved operational efficiency, with AI handling 82% of customer service needs [18][19] Strategic Vision - Ping An aims to be a leader in digital innovation, focusing on integrating financial services with healthcare and eldercare [5][11] - The company has introduced a standardized valuation framework based on customer metrics, which reflects its comprehensive financial model [11][21] - Ping An's approach aligns with national strategies to promote consumption and address aging population challenges [10][23] Market Positioning - The company is positioned as a hybrid of financial services and healthcare, with a valuation logic that combines traditional insurance metrics with tech-driven growth potential [21][26] - Ping An's stock is currently seen as undervalued, with a potential upside based on its growth trajectory and dividend strategy [22][24] - International capital is beginning to recognize Ping An's unique value proposition, moving beyond traditional insurance stock evaluations [25][26] Future Outlook - The integration of AI and healthcare services is expected to drive future growth, with Ping An aiming to redefine its market narrative [19][27] - The company is set to benefit from a shift in investor perception, as it continues to innovate and expand its service offerings [28][29]

Core Viewpoint - The launch of the "Enjoy Peace" customer rights system by Ping An Life aims to enhance customer experience by integrating various services related to sports, education, entertainment, and health management, providing a comprehensive value-added service for clients [1][6]. Group 1: Customer Rights System Overview - The "Enjoy Peace" system is designed based on deep insights into Chinese families' core needs in sports, education, entertainment, and health management, offering nearly a hundred value-added rights to help customers enjoy a "good life" [2][3]. - The system includes a variety of online and offline activities, creating rich service scenarios that cater to diverse customer needs [2][3]. Group 2: Sports Services - In the sports domain, "Enjoy Peace" connects with quality suppliers to create a multi-scenario sports ecosystem, focusing on outdoor, intellectual, ball games, and skiing, providing services like VIP ski access and fitness memberships [2]. - The initiative also collaborates with authoritative organizations to develop accessible sports events for customers [2]. Group 3: Education Services - The education aspect of "Enjoy Peace" links customers with prestigious companies, schools, and educational institutions, offering services like admission consulting and various educational camps to support children's educational needs [3]. - It aims to provide a one-stop educational support service across all age groups [3]. Group 4: Entertainment and Cultural Services - The entertainment segment enhances life services by integrating emergency assistance, travel services, and access to celebrity events, while also promoting cultural experiences through community projects [3]. - The initiative includes programs aimed at benefiting the elderly, fostering cultural exploration [3]. Group 5: Health Management Services - "Enjoy Peace" integrates internal and external resources to offer free online consultations, with additional services like medical accompaniment and expert appointments available as membership levels increase [3]. - The program also features offline activities such as health seminars and wellness salons to promote customer health [3]. Group 6: Event Highlights - The launch event featured notable personalities sharing insights on the concept of a "good life," emphasizing the importance of education, health, and cultural enrichment [4][5]. - The interactions during the event aimed to engage the audience in envisioning a new blueprint for a fulfilling life [4][5]. Group 7: Strategic Direction - The "Enjoy Peace" system represents a continuation of Ping An's commitment to customer-centric service, following the earlier "Add Peace" initiative, which combined insurance with diverse services [6]. - The company aims to integrate insurance into daily life, enhancing customer support and contributing to overall societal well-being [6][7].

7 月 19 日，济南千佛山景区迎来一场特殊的 "发布会落地实践"—— 平安人寿第三十届客户节开幕式暨山东分公司 2025 大型客户健步行活动盛大启幕。近 3000 名平安寿险客户齐聚山间，以 "好生活，享平安" 为主题，用一场活力健步行，让 "享平安" 客户权益体系的服务温度在齐鲁大地落地生根。作为中国 平安 "三省工程" 的创新成果，"享平安" 正通过此类场景化活动，将 "省心、省时、又省钱" 的服务体验融入客户生活。 在健康管理方面，"享平安"整合平安集团内外部资源，帮助平安人寿客户享受免费在线问诊权益。随着会员等级的提升，客户还可享受就医陪诊、专家门诊 预约、尊享体检等数十项服务权益；同步推出名医讲坛、健康美学沙龙、智慧养老下午茶等线下活动，高品质守护客户健康。 随后的活力热身、鸣笛出发，将 "享平安" 的体育场景具象化。5 公里步道上，补给点保障能量、合规与消保展台科普知识，让客户在运动中感受 "享平 安""服务不脱节" 的特点；千佛山的自然与文化底蕴，更与 "享平安" 文旅场景形成呼应，让健康与人文双重赋能。 7 月 13 日，中国平安 "三省工程" 发布会重磅推出 "享平安" 客户权益体系，覆盖 ...

Core Viewpoint - Ping An Group aims to integrate high-quality services in healthcare, health, elderly care, and sports to provide 245 million customers with a "good life" that includes financial security and family happiness [2][3] Group 1: Customer Needs and Service Offerings - The "Enjoy Ping An" customer rights system covers four main areas: sports, education, entertainment, and health management, offering nearly a hundred value-added rights to enhance customer experience [3][4] - For elderly customers, a "good life" encompasses comprehensive needs in healthcare, health, lifestyle, and entertainment, with Ping An's layout based on the "9073" elderly care model [4][5] - For parents, a "good life" includes well-planned education for their children, with Ping An connecting various resources to provide value-added services in academic planning and consultation [4][5] Group 2: Service System Development - As of Q1 2025, Ping An's personal customer base reached 245 million, with 25% of customers holding four or more Ping An products, indicating a diversification of customer needs [5][6] - The service system is structured into three layers: basic protection, "Add Peace," and "Enjoy Peace," with the latter focusing on comprehensive services in sports, education, culture, and health [6][7] - The transition from "Add Peace" to "Enjoy Peace" emphasizes a customer-centric approach, aiming to continuously improve service quality based on customer feedback [6][8] Group 3: Strategic Transformation and Business Empowerment - Ping An's transformation into a high-quality service integrator is supported by its successful implementation of a "comprehensive finance + healthcare and elderly care" strategy [7][8] - The healthcare and elderly care layout includes a team of approximately 50,000 doctors and partnerships with nearly 37,000 hospitals, ensuring comprehensive service coverage [7] - As of Q1 2025, the new business value of Ping An's life and health insurance reached 12.891 billion, a year-on-year increase of 34.9%, with 63% of personal customers enjoying services from the healthcare and elderly care ecosystem [7][8]

Core Viewpoint - Ping An Group aims to leverage financial power to integrate high-quality services in healthcare, health, elderly care, and sports, allowing 245 million customers to truly enjoy a "good life" [1] Group 1: Customer Rights System - The "Enjoy Ping An" customer rights system is designed to provide diverse high-quality services across four main areas: sports, education, entertainment, and health management, offering nearly a hundred value-added rights [2] - The system aims to meet the comprehensive needs of elderly customers, focusing on healthcare, lifestyle, and entertainment, with a strong emphasis on integrated services [2] - Ping An has established a comprehensive layout in the elderly care sector based on the "9073" elderly care pattern, providing high-quality elderly care communities and services [2] Group 2: Educational Services - For parents, a "good life" includes well-planned education for their children, and Ping An connects various resources to offer value-added services covering study tours, school admissions, and overseas studies [3] - Events like admission seminars featuring education experts have received enthusiastic responses from customers, indicating strong demand for educational planning services [3] Group 3: Service System Development - As of Q1 2025, Ping An's personal customer base reached 245 million, with 25% of customers holding four or more products, and over 70% having been served for more than five years [4] - The service system has evolved into a three-tier structure: basic protection, "Add Peace," and "Enjoy Peace," focusing on comprehensive service offerings that address customer needs in various life scenarios [4] Group 4: Strategic Transformation - Ping An's transformation from "Add Peace" to "Enjoy Peace" emphasizes a customer-centric approach, continuously improving service quality based on customer feedback [5] - The company's confidence in its cross-industry transformation stems from its successful implementation of a "comprehensive finance + healthcare and elderly care" strategy, enhancing its service ecosystem [6] Group 5: Business Performance - As of Q1 2025, the new business value of Ping An's life and health insurance reached 12.891 billion yuan, a year-on-year increase of 34.9% [6] - Approximately 63% of Ping An's 245 million personal customers enjoy services from the healthcare and elderly care ecosystem, with average contract numbers and assets under management significantly higher than those not utilizing these services [6] Group 6: Future Outlook - The ongoing improvement of the "insurance + service" system is expected to further integrate insurance into everyday life, becoming a valuable assistant for customers' "good life" [7]

Core Viewpoint - Ping An Life has launched the "Enjoy Ping An" customer rights system, focusing on the core needs of Chinese families in sports, education, entertainment, and health management, aiming to provide a "worry-free, time-saving, and cost-effective" lifestyle experience [1][6] Group 1: Customer Rights System Overview - The "Enjoy Ping An" system integrates professional resources and services, offering a membership value-added service that encompasses sports, children's education, entertainment, and health management [1][2] - The system provides nearly a hundred value-added "good rights" to help customers and their families enjoy a "good life" [2][3] Group 2: Sports Services - In sports, "Enjoy Ping An" connects quality suppliers to create a multi-scenario sports ecosystem, focusing on outdoor, intellectual, ball games, and skiing [2] - Services include VIP access for skiing, gym monthly passes, and golf reservations, facilitating fitness and leisure for customers [2] Group 3: Education Services - In children's education, the system links resources from renowned companies, schools, and educational institutions, offering services like admission consulting and various educational camps [3] - It provides a one-stop educational support service covering all age groups, focusing on skill enhancement, admission planning, and study abroad services [3] Group 4: Entertainment Services - "Enjoy Ping An" enhances life services by integrating various rights such as emergency assistance, travel services, and concert tickets [3] - It also offers cultural experiences through designed scenarios in cultural education and tourism, including a public welfare project for the elderly [3] Group 5: Health Management Services - The system integrates internal and external resources to provide free online consultations, with additional services like medical accompaniment and expert appointments as membership levels increase [3] - Offline activities include health forums and wellness salons, ensuring high-quality health management for customers [3] Group 6: Event Highlights - The launch event featured notable figures sharing insights on the concept of a "good life," emphasizing the importance of education, health, and cultural enrichment [4][5] - Participants engaged in interactive activities, showcasing the community aspect of the "Enjoy Ping An" initiative [5] Group 7: Continuous Innovation - The launch of the "Enjoy Ping An" system follows the earlier introduction of the "Add Ping An" insurance and service system, reflecting the company's commitment to enhancing customer experience through innovative services [6][7] - The company aims to integrate insurance into daily life, positioning itself as a reliable partner in achieving a better quality of life for customers [6][7]