政务办公领域长期面临知识分散、流程复杂、跨部门协同不畅等痛点，传统工具难以满足超大城市四级联动治理需求。为此，京东科技以JoyAI大模型为核 心，参与打造北京市政务协同平台"京办"，通过政务AI智能体应用破解核心难题。 "京办"基构建了"数据-技术-平台-应用"的完整架构，核心涵盖四大模块：政务知识库构建、大模型检索生成增强、结构化数据分析及智能写作，平台由此打 造智能助理、智能消息、智能写作等五大场景，覆盖效率辅助、信息流转、内容生产等全链路。该平台显著提升了政务效率：公文写作耗时由天级压缩至小 时级，会议纪要生成效率提升约70%，数据查找问询缩短至分钟级，跨部门协作成本降低40%，政策响应时效提升50%以上。项目已形成8项专利和1项标 准，其模块化架构与标准化接口支持快速适配不同地区与场景，为全国政务数字化提供了可复制的实践范式。 在数字政府建设加速推进、超大城市治理需求日益精细化的背景下，京东科技作为京东集团旗下专注于产业数字化的核心力量，深耕人工智能、大数据、智 能体等前沿技术研发与场景落地，聚焦政务、金融、零售等关键领域，以技术创新赋能产业升级。凭借深厚的技术积累与丰富的数字化实践经验，京东科技 成 ...

Core Insights - The digital economy is rapidly penetrating various sectors, with the digitization of government and enterprise operations becoming an inevitable trend. HarmonyOS 5 is emerging as a core force supporting the digital transformation of government and enterprises due to its secure and controllable foundation and its intelligent, convenient features [1]. Government Sector - The process of HarmonyOS adaptation in government applications has been steadily advancing since the launch of the first provincial-level government office app "Jingban" in November last year. Key provincial government office applications such as "Guizhou Tong" and "Yuezhengyi" have been launched, accelerating the HarmonyOS adaptation across major provinces [3]. - As of now, several provinces including Beijing, Shanghai, Guangdong, and Shandong have completed the adaptation of their government collaborative office applications to HarmonyOS. This includes services for municipalities like "Suishenban Government Cloud" and applications from major economic provinces such as "Shandong Tong" and "Minzhengwu" [3]. Industry Coverage - The adaptation of HarmonyOS in office applications has extended to key industries such as energy, construction, finance, logistics, manufacturing, education, and healthcare, demonstrating its broad applicability and support for digital transformation across various sectors [4]. - In the energy sector, companies like Chuanmei Group and China Petroleum have implemented HarmonyOS applications such as "Smart Chuanmei" and "PetroChina e-Sign" [4]. - In the construction sector, applications like "iChengjian" from Beijing Urban Construction and "Hebei Construction Cloud" have been developed [4]. - The finance sector has seen the introduction of applications like "Fuxing No.1" from Bank of China and "Zhejiang Rural Commercial Bank" [4]. - In logistics, applications such as "Zhongzhi Zhiyun" from China Logistics and "Zhongyou Wangyuan" from China Post have been launched [4]. - The manufacturing industry is represented by applications like "Dongfeng Smart Office" from Dongfeng Motor and "Zhongliang E+" from COFCO [4][5]. - In education, universities like Peking University and Zhejiang University have developed their own HarmonyOS applications [5]. - In healthcare, the "Health Shanxi Doctor Version" from Shanxi Medical University First Hospital is an example of HarmonyOS application [6]. Future Outlook - HarmonyOS 5 is not only providing a secure and controllable digital foundation for various industries but also offering a more convenient and intelligent office experience for numerous government and enterprise institutions. This is driving the digital upgrade and enhancing operational efficiency and service capabilities [6]. - As more government and enterprise applications integrate into the Harmony ecosystem, a more autonomous, secure, and intelligent digital office era is accelerating [6].

Core Viewpoint - The 2025 China International Service Trade Fair showcased innovative AI-enabled office technologies and service solutions, highlighting the integration of artificial intelligence in various sectors [1] Group 1: AI Solutions and Innovations - The "Beijing Solution Exhibition" focused on AI and data elements, presenting a range of innovative, replicable, and standardized digital service solutions developed in Beijing [1] - Kingsoft Office's WPS365 introduced an "AI + Office + Education" solution, which includes a foundational education computing technology classroom aimed at enhancing teachers' efficiency in lesson preparation and collaborative teaching [1] - The solution has been implemented in experimental primary schools in Lhasa, Tibet, and in Haidian District, Xinjiang, facilitating remote smart education [1] Group 2: Government and Administrative Applications - The "Jingban" intelligent government collaboration platform, developed by Beijing's Big Data Center, serves as a unified entry point for municipal office applications, enhancing cross-level and cross-department communication [1] - "Jingban" integrates AI and large model technologies into the government system, promoting the intelligent upgrade of administrative operations [1] Group 3: Local Enterprise Contributions - Beijing-based company Zhongzhi Group presented an "AI Digital Human Intelligent Recruitment Interview" system, which automates resume screening, multilingual video interviews, and capability assessments [1] - This system has already provided efficient recruitment services to over 200 enterprises in Beijing [1]

Core Insights - HarmonyOS 5 has become a key technological support for the construction of "digital government," with nearly 400 government service applications adapted and launched nationwide [1] - The adaptation of government collaborative office applications in 15 provinces, including Beijing, Shanghai, Guangdong, and Shandong, marks a significant upgrade in the governance application system [1][2] Group 1: Application Adaptation - The adapted applications serve as "core hubs" for efficient operation of government systems across various provinces, including "Jingban" for Beijing and "Yuezhengyi" for Guangdong [2] - The applications create a "dual-engine" for government informationization, focusing on internal government operations and public service [2][3] Group 2: Service Focus - The citizen service applications emphasize "one network for all services," allowing users to enjoy convenient services through multiple devices, enhancing efficiency [3] - The government collaborative applications focus on "one network for collaboration," providing a unified, secure, and efficient foundation for cross-level and cross-departmental collaboration [3] Group 3: Security Enhancement - The dual-system transformation enhances the overall security capabilities of digital government, providing comprehensive security protection for sensitive government data and personal information [4] - HarmonyOS's controllable core and high-level security features establish a solid security foundation for digital governance [4]

Cultural and Tourism Services - The cultural tourism service exhibition attracted 415 companies, including 83 Fortune 500 and industry-leading firms, showcasing cutting-edge technologies like blockchain, AIGC, and AR/VR [2] - Haidian District is actively building an AI industry hub and a top cultural district, leveraging cultural soft power for new productivity and leading tech park development [2] - The exhibition featured immersive experiences, with highlights including the debut of WAKUKU, a collaboration with the China Open Tennis, and a showcase of over 300 exhibits in the Shunyi area [2] Sports Services - The sports service exhibition drew over 60 offline companies and 350 online participants, focusing on the theme "Global Sports City" [4] - Orange Lion Sports introduced "Smartshot," an AI tennis imaging product that captures player movements and provides data analysis for amateur players [4] - The exhibition created immersive interactive experiences, hosting over 50 events including esports and basketball competitions, enhanced by 5G and VR technologies [4] Education Services - The education service exhibition featured 55 renowned educational institutions and companies, centered on the theme "Intelligent Future, Integrated Innovation" [6] - The "Jingwa" series of virtual intelligent entities was showcased, with products like "Jingxiaojian" and "Jingxiaozhuang" providing personalized health and sports guidance for students [6] - The exhibition introduced specialized services for professional audiences, facilitating educational cooperation and partnerships [6] Telecommunications, Computing, and Information Services - The telecommunications and information services exhibition attracted over 140 offline and nearly 300 online companies, including 44 Fortune 500 firms [8] - The "Beijing Solution" promotes replicable digital service solutions, outlining a comprehensive digital service system for urban digital transformation [8] - The "San Jing" platform was presented to enhance government services and facilitate efficient public service delivery [8] Engineering Consulting and Construction Services - The engineering consulting and construction services exhibition featured 90 companies, with 74% being Fortune 500 and industry leaders [10] - The "Good House" initiative showcased standards and designs for livable housing, emphasizing comfort and adaptability for various family needs [10] - The exhibition highlighted innovative cases in urban renewal, including the renovation of old communities and the upgrade of industrial parks [10]

Core Insights - The 2025 China International Service Trade Fair showcased the "Beijing Solution Exhibition," focusing on promoting replicable and standardized digital service solutions for urban governance and enhancing citizens' quality of life [1][5] - The exhibition featured a 2000 square meter area with various simulated scenarios in governance, education, healthcare, justice, and transportation, emphasizing demonstration, immersive experience, and transaction facilitation [1][5] Group 1: Digital Infrastructure - The "Beijing Solution" consists of a comprehensive urban service system termed "1+1+N," which includes a computing power base and a cloud platform, featuring 13 representative digital service solutions [1][2] - The computing power base is designed with functions for domestic chip compatibility, intelligent scheduling, and accelerated training and reasoning, significantly enhancing efficiency in governance, industry, and healthcare [1][2] - The government cloud platform facilitates data sharing and integration across various governmental business systems, transforming service delivery from requiring citizen effort to automated information processing [1][2] Group 2: Application Systems - The "Three Beijing" application system (Jingban, Jingtong, Jingzhi) serves as a unified service entry for smart cities, addressing the practical needs of smart governance, urban management, and public services [2][3] - "Jingban" focuses on creating a secure and efficient collaborative platform for government operations, while "Jingtong" integrates new technologies to provide 36 convenient services, enhancing operational efficiency [2][3] - "Jingzhi" serves as a unified decision-making platform, offering precise data analysis and intelligent support for urban governance and policy-making [2][3] Group 3: Innovative Solutions - The Administrative Review Vertical Model, a national first, enhances case handling efficiency by over 100% through its comprehensive model capabilities [3] - The integrated cloud control platform for vehicles and roads utilizes multi-source data for closed-loop supervision of autonomous vehicles, optimizing traffic management [3] - The Beidou gas leak detection solution employs advanced technologies for precise risk area identification, ensuring urban safety [3] Group 4: Educational and Healthcare Innovations - The basic education information technology classroom incorporates core domestic technologies, providing a secure and efficient digital learning environment for students in remote areas [4] - The unified appointment registration platform connects data from 300 healthcare institutions, ensuring fair access to medical services for over 30 million patients [4] - The "ULive Super Scene" digital audiovisual solution offers an immersive viewing experience through advanced technology, breaking the limitations of physical performances [4] Group 5: Future Prospects - The Beijing Digital Economy Enterprise Overseas Innovation Service Base aims to facilitate the international expansion of domestic digital enterprises, promoting the "Beijing Solution" model globally [4][5] - The exhibition serves as a platform for showcasing Beijing's achievements in digital economy and fostering global cooperation in the digital sector [5]

Group 1 - The 2025 China International Service Trade Fair was held in Beijing, showcasing the "Beijing Plan" as a highlight, promoting replicable and standardized digital service solutions to enhance urban governance and improve citizens' lives [1][7] - The "Beijing Plan" consists of a comprehensive urban-level service system, including a computing power base and a cloud platform, designed to enhance efficiency in various sectors such as government, industry, and healthcare [3][4] - The exhibition featured immersive experiences and dynamic demonstrations, allowing visitors to engage with the future of urban development powered by digital technology [1][3] Group 2 - The "Beijing Plan" includes a smart computing power base and a government cloud platform that facilitates data sharing and integration, significantly improving government service efficiency [3][4] - The "Three Jing" application system serves as a unified service entry point for smart city services, addressing the practical needs of smart governance, urban management, and public services [3][4] - The exhibition also highlighted innovative solutions such as the AI-driven administrative review model and the integrated cloud control platform for autonomous vehicles, showcasing advancements in urban management and safety [5][6] Group 3 - The Beijing digital economy enterprise overseas innovation service base aims to facilitate the international expansion of domestic digital companies, creating a hub for information exchange and collaboration [6][7] - The exhibition's outcomes will be continuously showcased at the overseas innovation service base, promoting the "Beijing Plan" and supporting digital enterprises in entering international markets [6][7] - Beijing aims to deepen digital technology innovation and application, contributing to the high-quality development of the global digital economy with its "Beijing wisdom" and "Beijing strength" [7]

Group 1 - The "Beijing Plan Exhibition" is a key highlight of the current service trade fair, showcasing a 2000 square meter area with various simulated scenarios in governance, education, healthcare, justice, and transportation, promoting replicable and standardized digital service solutions from Beijing to a global audience [1] - The Beijing Plan is part of the digital Beijing construction, consisting of a comprehensive urban service system termed "1+1+N," which includes a computing power base, cloud platform, and 13 representative digital service solutions suitable for domestic and international promotion [1] - The intelligent computing power base features three main functions: domestic chip compatibility, intelligent scheduling of computing power, and acceleration of training and inference, significantly empowering sectors such as governance, industry, and healthcare [1] Group 2 - The "Jingban" serves as a government office portal, creating a secure, intelligent, and efficient collaborative platform for government operations, supporting major governance scenarios [2] - The "Jingtong" acts as the main entry point for urban services, utilizing common infrastructure and integrating new technologies like big data and artificial intelligence to provide 36 convenient services, greatly enhancing operational efficiency [2] - The "Jingzhi" is a unified decision-making service platform that consolidates city data resources, offering precise data analysis and intelligent support for urban governance and policy formulation [2]

Group 1: Emerging Technologies and Innovations - The 2025 Service Trade Fair showcased new technologies and service solutions, including AI, healthcare, smart logistics, and the integration of business, travel, culture, and sports [1] - COFCO Group presented its achievements in digital transformation within the global agricultural supply chain, including the completion of cross-border electronic bill practices under the China-Singapore "Digital Trade Port" project [1] - China Merchants Industry Group designed four immersive interactive experience routes at its exhibition, highlighting online booking, intelligent tracking during transport, and maritime navigation experiences [1] Group 2: Construction and Engineering Innovations - China State Construction Engineering Corporation (CSCEC) displayed the world's first subway shield tunneling muck resource utilization production line, which has received 26 invention patents, aimed at reducing costs and carbon emissions [2] - CSCEC also showcased various innovative solutions for urban issues, such as mechanical parking systems and drainage solutions, to improve living conditions in old residential areas [2] - The "Beijing Office" intelligent government collaboration platform, developed by the Beijing Big Data Center, integrates AI and large model technology to enhance government office efficiency [2] Group 3: Financial Services and Circular Economy - JD Group demonstrated multiple applications of its "JoyAI" model, including AI-driven robots and toys that enhance interactive experiences for users [3] - Beijing Rural Commercial Bank launched two new financing products focused on intellectual property, aimed at providing differentiated financial support for various innovation-driven enterprises [3] - Zhuanzhuan Group, a pioneer in the second-hand circulation economy, aims to improve transaction trust and experience through services like "official verification" [3]

Group 1 - The 2025 China International Service Trade Fair (CIFTIS) was held in Beijing, showcasing the "Beijing Solution Exhibition" aimed at promoting standardized digital service solutions for urban governance and improving people's lives [1] - The "1+1+N" integrated digital service system proposed in the "Beijing Solution" aims to provide a clear blueprint for urban digital transformation across various sectors including government services and urban management [1][4] Group 2 - North Electric Intelligence has developed a digital computing foundation that enhances computing efficiency for emerging industries like AI and the metaverse through various technologies [2] - China Unicom's municipal cloud platform facilitates the sharing of government data, significantly improving the efficiency and quality of government services [2] Group 3 - The "Three Capitals" (Jingban, Jingtong, Jingzhi) platform was introduced to streamline multiple application solutions through a unified service interface, enhancing smart governance [3] - The "Jingban" platform serves as a secure government office portal, while "Jingtong" offers 36 convenient services for the public, and "Jingzhi" provides integrated decision-making and office services [3] Group 4 - The "Beijing Solution Exhibition" highlighted various digital technologies that enhance urban operations, such as the integrated cloud control platform for vehicle and road data management [3] - Future plans include deepening digital technology innovation and fostering high-quality digital service solutions to contribute to the global digital economy [4]