本文转自【宁波晚报】； 预付款是健身房常用的销售方式，但一次性大额充值就可能存在风险。最近，消费者小章就遇到这样的问题。 "我是尚唤体健身的首批会员。年前门店搞促销活动，销售人员说充值25888元就可以激活我的权益，能获得年卡、私教课等。他们会负责把这些权益卖 掉。"按照销售人员的计算，小章获得的权益金额几乎翻倍。眼见有利可图，小章又向朋友借钱再次投入20000元，总共45888元，总计权益超过8万元。小 章想着过年前通过转卖权益能够赚一点钱。 涉事门店外景。记者 毛雷君/摄 不过，随着时间一天天过去，当初承诺的条件却迟迟不能兑现。小章越想越不对劲，感觉自己可能上当了，因此要求健身房退款。但这钱交得容易，要想 再退回来就难了。 记者和小章一起来到涉事门店，孙店长出面进行沟通。他告诉记者，当初是第三方团队来进行促销的，现在已经离开门店，他们的提成也已经拿了。按照 当初销售的承诺，小章充值的25888元可以获得10张商务年卡（不限期），72次私教课以及40张月卡。之后充值的20000元可以获得100次私教课（50次送 50次）。 他现场给出两个解决方案：第一种，过几天门店还会进行年度促销活动，他们会帮助小章出售年 ...

Core Insights - The report from the Sichuan Consumer Rights Protection Committee indicates a significant increase in consumer complaints related to education and training services, which accounted for 7.35% of total complaints in Q3 2025, marking a year-on-year increase of 3.53 percentage points, the highest among service categories [1] Group 1: Complaint Statistics - A total of 17,758 complaints were received by consumer committees in Sichuan during Q3, with a resolution rate of 72.67%, recovering economic losses of 5.92 million yuan for consumers [1] - The top three complaint categories were quality issues (5,594 complaints, 31.50%), after-sales service problems (3,244 complaints, 18.27%), and pricing issues (2,082 complaints, 11.72%) [1] Group 2: Specific Complaint Cases - Complaints in the education and training sector were driven by misleading marketing tactics, such as false income claims and hidden fees, leading to disputes over refund policies [2] - Notable cases included a consumer being charged a 10% penalty for withdrawing from a painting course despite promises of easy refunds, and another consumer facing pressure to upgrade a course after initial dissatisfaction [2] Group 3: Broader Consumer Issues - Complaints regarding prepaid consumption in sectors like beauty, fitness, and education remain high, primarily due to businesses failing to honor commitments and imposing unreasonable fees [3] - Issues in live-streaming sales include false advertising, refund barriers, and difficulties for minors in making purchases, with several consumers successfully recovering funds through mediation [3] Group 4: Recommendations and Measures - The Sichuan Consumer Rights Protection Committee proposed measures to address the complaints, including stricter regulations on false advertising in education and training, and the establishment of third-party escrow for prepaid funds [4] - Recommendations also included promoting virtual reality for hotel bookings, implementing overselling alerts, and enhancing consumer education to avoid scams related to high-income job offers [4]

Core Viewpoint - The introduction of monthly gym memberships in Jinan provides consumers with more flexible payment options, addressing concerns over prepayment risks associated with annual memberships [3][10]. Group 1: Monthly Membership Options - Many gyms in Jinan now offer monthly memberships alongside annual and seasonal options to cater to diverse customer needs [4][5]. - GT Gym offers monthly memberships priced at over 600 yuan, while another location offers a monthly rate of 399 yuan, with installment options available for annual memberships [5]. - Latte Gym provides a monthly membership for 299 yuan, with a continuous monthly option at 180 yuan, contingent on a 12-month commitment [7]. Group 2: Prepayment Security Measures - The "Jinan Prepayment Treasure" initiative was launched to enhance the security of prepaid consumer funds, with 15 gyms participating in this program [10][12]. - The program ensures that consumer funds are monitored by a platform, releasing payments to merchants as services are rendered, while also allowing merchants to apply for loans based on prepaid funds [10][12]. - As of May 25, 2185 businesses have successfully joined the "Jinan Prepayment Treasure," including 15 in the fitness sector [12]. Group 3: Government and Market Regulation - The Jinan market supervision authority encourages businesses to join the "Prepayment Treasure" platform to implement trust-based regulation for prepaid consumption [15]. - The introduction of monthly memberships is a strategic decision by businesses, with no mandatory requirements imposed by government authorities [15].