此外，青藏集团公司聚焦保民生、保供暖、保发电核心任务，加大管内煤炭发运企业、电厂等上下游供 需单位走访排摸力度，建立"一企一档"数据库，做到需求早预判、计划早安排、运力早匹配，确保节日 煤炭重点物资供应稳定，为千家万户温暖过年筑牢能源运输"生命线"。 青藏集团公司加大旅客服务保障力度，针对不同旅客群体推出精准化、个性化服务，志愿服务队为老幼 病残孕等重点旅客提供轮椅推送、重点帮扶等暖心服务。同时，扩大行李寄送范围，推行"轻装行"服 务，实现旅客从门到站、站到门行李运送服务，推出"隔离运输、人宠分开、专人看护"的宠物托运服 务，为宠物爱好者解决后顾之忧，探索在卧铺车厢试点为儿童挂安全网、推广静音车厢服务、升级列车 餐饮供给等便民服务，让高原铁路春运服务更加贴心。 记者从中国铁路青藏集团有限公司获悉，2月15日至23日，青藏集团公司累计发送旅客43.2万人次，较 去年春运同期同比增长5.19%。 今年春节假期，青藏集团公司管内探亲流、务工流、旅游流等交织叠加，日均发送旅客达4.8万人次， 客流持续高位运行。为满足广大群众节日期间的出行需求，青藏集团公司充分释放路网效能，根据铁路 12306平台系统大数据，采取加开 ...

Group 1: Core Insights - The railway department has implemented extensive planning and resource allocation to ensure a safe, orderly, and warm travel experience during the Spring Festival travel rush [1] - A total of 22 new railway lines spanning 3,109 kilometers have been added for this year's Spring Festival, with over 50 new passenger stations participating [1] - The daily capacity of passenger trains has increased by 5.3%, with over 14,000 trains expected to operate daily, including nearly 1,000 night trains on major high-speed rail lines [1] Group 2: Service Enhancements - The railway department is offering flexible and differentiated ticket pricing strategies, with discounts of up to 80% on less popular routes [2] - New services include special trains for snow equipment, ticket redemption through points, quiet carriages, and pet transportation options [2] - Over 8,000 trains will provide quiet carriage services, enhancing the travel experience for passengers seeking a more peaceful journey [2] Group 3: Safety Measures - The railway department has proactively prepared for adverse weather conditions, including strong cold snaps and heavy snowfall, to ensure safe transportation [3] - Specialized equipment for snow removal and ice management has been deployed in key areas to maintain operational efficiency [3] - The commitment to ensuring safe and reliable travel during the Spring Festival reflects the railway department's dedication to meeting the public's expectations for family reunions [3]

（来源：中国妇女网） 转自：中国妇女网 今年春节假期长达9天，返乡过年、外出旅游，很多家庭的宠物需要妥善安置和照料。记者在多地采访时发现，春节期间宠物托运、寄养业务都很火爆，部 分寄养场所更是一房难求。 春节假期"萌宠" 寄养托运双火爆 春运启动以来，各地机场、火车站的宠物托运业务明显增长。记者在杭州萧山国际机场T4航站楼宠物托运柜台看到，不少旅客带着宠物排队办理手续，其 中不少宠物已是多次乘机，状态平稳。 据了解，目前，南方航空、海南航空、首都航空均在杭州萧山国际机场开通国内航班宠物进客舱服务。旅客可提前向航空公司申请购票，携带宠物有效证件 办理乘机手续，宠物可拥有专属座位，与主人同机出行。春运以来，萧山国际机场宠物托运和进客舱业务量成倍增长。 浙江省杭州萧山国际机场地勤部值班主任 雷献君：我们今天托运宠物有80只左右，进客舱的宠物有20只左右，今天已经能突破100了，相比平时多了七八 倍。 相较于宠物托运，更多市民选择寄养服务。记者在北京、江苏、浙江等地走访发现，春节前一周，多家宠物门店、宠物医院就已迎来寄养高峰。 在江苏常州一家动物医院，这只六个多月的柴犬，春节前就被送来寄养。在工作人员的照料下，小家伙 ...

（责任编辑：杨丹丹） 另一方面，返乡途中安全争议不断。部分车主为省空间危险运输宠物，遭专家警告和网友斥责；不过， 高铁新增宠物托运点，给出科学返乡方案，建议备好相关证明、固定笼具等。 春节期间，城里宠物狗回村后状况频出。一方面，因城乡环境差异，它们"放飞自我"，追鸡撵鸭、拆 家，甚至与本地土狗冲突，阿拉斯加被鸡群追得惊慌，柴犬疯跑被调侃，未绝育狗意外交配闹出笑话， 引发不少"挨打"闹剧。 从区域分布来看，海南省、广东省、浙江省宠物相关企业数量位居前列，分别为超74.3万余家、67.9万 余家和51.8万余家。排在其后的是湖北省和河南省。 此外，这一现象还反映出情感纽带与城乡差异。主人将宠物视为家人，不惜租车带狗返乡；但农村长辈 质疑养狗价值，城市青年坚持陪伴意义。 天眼查专业版数据显示，截至目前我国现存在业、存续状态的宠物相关企业超537.5万家。其中，2025 年新增注册相关企业超152.2万余家，从企业注册数量趋势来看，近五年间，宠物相关企业的注册数量 呈现出逐年增长的态势，并在2025年达到顶峰。 ...

春节越来越近，出行的人也是越来越多，春运每年都有，今年出现了一个新的现象，叫做"托运热"，除了托运行李，还有 托运宠物，现在还有托运汽车。为什么这些托运服务在以往被认为是非必要的一些服务，到现在就成为越来越多人的选 择？除此之外，在春运期间，还有哪些复杂而多元的服务是需要被接住的？这些服务又怎么才能从春运期间的需求再让它 延伸到日常生活里面去？ 今年春运托运行李的业务量有多少？ 哪些人群需要"轻装行"服务？ 中铁快运股份有限公司高铁快运部副部长 俞晖：目前"轻装行"的服务，日均订单量大概在100单左右，相较于春运之前已 经增加了70多单，运输的需求量还是非常大的。目前大部分需求是出发的旅客，主要是需要从酒店或者是家里帮旅客把行 李搬运到出发乘车的火车站。现在像北京南站、北京西站、上海虹桥站、广州南站这些车站都是春运客流比较集中的车 站。 办理的主要人群在春运之前主要是商务出行的旅客，年轻人比较多。进入春运以来，带孩子的家庭，还有返乡探亲的旅 客，办理量明显增多。作为今年铁路春运的一项便民利民的措施，"轻装行"的服务有效地解决了旅客的出行负担。 第二，在业务办理方面，建议旅客提前到出发地的动物防疫部门开具到托运 ...

春节将至，"宠物家长"做出行规划时，如何安置家中的"毛孩子"？《2026年中国宠物行业白皮书（消费 报告）》显示，2025年城镇宠物（犬猫）数量为1.26亿只，消费市场规模达3126亿元。庞大的"它经 济"市场，催生了宠物行业的新场景、新需求。 2026年1月 31日，在北京市昌平区"北京犬时代宠物公园"内的宠物庙会上，宠物主人与宠物合影。新华社 图 不少养宠人士的理念已从简单的"喂养责任"逐渐转为"情感价值"付费，春节期间对"毛孩子"的安置已不 仅是"居家留守"或"开车带走"的粗放选择。与主人一同乘机、一同拍摄"全家福"、定制年夜饭、定制旅 行——"毛孩子们"过春节的场景愈加多元。 2026年2月2日，在湖北省武汉市，焦思勤出发前与宠物狗"哈尼"互动。焦思勤在湖北武汉工作，老家在 河南漯河，今年她选择带宠物自驾回家过年。新华社 图 宠物托运服务升级 自2025年4月8日起，铁路部门在京沪高铁部分车次试点高铁宠物托运服务。 3日，在深圳北站中铁快运营业部，吴滢安抚她的宠物狗进入宠物托运专用箱。新华社 图 2月6日， 2026年2月 2026年 2月 3日，在深圳北站中铁快运营业部，工作人员展示宠物托运专用箱内 ...

Group 1 - The core idea of the articles emphasizes the importance of enhancing travel experiences through innovative and human-centered services during the Spring Festival travel rush [1][2] - The expansion of "quiet carriages" to over 8,000 high-speed trains and the introduction of "child-friendly" and "pet-friendly" areas reflect a shift towards more considerate travel options [1] - Various public service improvements include expanded luggage delivery services, seamless transfer options for long-distance travel, and increased charging stations for electric vehicles, all aimed at providing comfort and convenience to travelers [1] Group 2 - The effectiveness of new services like quiet carriages and pet areas relies on clear behavioral guidelines, effective reminders, and appropriate supervision to ensure safety and hygiene [2] - Continuous feedback and improvement are essential for service innovation, addressing issues that arise during travel to enhance the overall experience for passengers [2]

Core Viewpoint - The article discusses the newly introduced services for train passengers during the 2026 Spring Festival travel season, highlighting specific keywords that indicate various services available on certain train routes. Group 1: Snow Equipment Service - The keyword "雪" indicates train services that provide "snow equipment convenience" starting from January 15, allowing passengers to carry snow gear with a total dimension exceeding 130 cm but not exceeding 200 cm for a fee of 98 yuan per set [1][2]. Group 2: Pet Transportation Service - The keyword "宠" signifies train services that allow pet transportation, where passengers can transport up to 2 healthy domestic pets, each weighing no more than 15 kg and with a shoulder height not exceeding 40 cm [3][4]. Group 3: Points Redemption Service - The keyword "兑" refers to train services that permit ticket redemption using accumulated points, where travelers aged 12 and above can earn points for each ticket purchased, with 10,000 points equating to a ticket worth 100 yuan [5][6]. Group 4: Quiet Carriage Service - The keyword "静" denotes trains that feature "quiet carriages," designed to provide a quieter travel environment by managing audio levels and encouraging quiet behavior among passengers [7][8]. Group 5: Online Bed Selection Service - The keyword "铺" indicates trains that allow online bed selection, with priority given to passengers over 60 years old for lower berths [11][12].

Core Insights - The article discusses the challenges and innovations in ticket purchasing for the Spring Festival travel rush in China, highlighting the importance of new technologies and services to improve the experience for travelers [1] Ticket Purchasing Innovations - The introduction of big data by the railway department allows for real-time monitoring of popular routes, enabling the addition of temporary trains when demand exceeds a certain threshold, prioritizing ticket allocation for those who have submitted requests [2] - A new service allows travelers to cancel mistakenly purchased tickets for free within 30 minutes of payment, provided it is more than 4 hours before departure [2] Services for Specific Groups - A telephone booking service for elderly travelers (60 years and older) has been introduced, allowing them to book tickets via a dedicated hotline [3] - Special booking channels are available for migrant workers and students, facilitating ticket reservations for specific travel periods [3] Enhanced Travel Experience - The introduction of "silent carriages" on high-speed trains caters to passengers seeking a quieter travel environment [9] - New services for pet transportation and ski equipment are available, with specific train designations for these needs [11][12] Ticket Buying Strategies - Understanding the ticket sale time windows is crucial, with peak purchasing expected on February 1, and various train types having different sale times [14] - The option to submit multiple orders and the ability to accept standing tickets can increase the chances of securing a ticket [14] - Key moments for finding available tickets include 45 minutes after ticket sales begin and the days leading up to departure when cancellations may occur [15] Railway Network Enhancements - Recent updates to the national railway network include the opening of new high-speed rail lines, significantly reducing travel times between major cities [16] - The new train schedule aligns with regional development needs, enhancing connectivity to tourist destinations and optimizing freight transport [17]

涌动的人潮中，一抹清新的"志愿蓝"格外醒目。在太原南站东进站口，来自山西师范大学的大学生志愿 者张灏钰正协助旅客办理临时身份证，这是她首次参与春运志愿服务。据了解，为迎接春运，中国铁路 太原局集团有限公司团委发起了"青春志愿行，温暖回家路"志愿活动，有超过500名青年志愿者主动报 名，活跃在问询台、安检口、重点旅客候车区等关键位置，为旅客提供引导、咨询等志愿服务。 来源：中国青年报客户端 据悉，春运期间国铁太原局管内客流将呈现学生流、务工流、探亲流和旅游流相互交织叠加态势。为满 足旅客出行需求，国铁太原局通过动车组重联、加开夜间高铁、普速列车加挂车厢等方式，计划开行临 客88对，其中跨局临客48对、管内临客35对、外局套跑5对，切实打满用足运力资源，临客开行数量创 历年春运之最。 "铁路'轻装行'服务真好。"检票闸机通道前，旅客徐女士斜挎小包，轻推着载有孩子的童车随着人潮从 容前行，轻装上站。据了解，"轻装行"作为2026年春运便民利民服务举措之一，旅客可通过12306手机 App提前预约，不用手提肩扛行李，就可轻松踏上归途。 候车大厅电子显示屏上，不少车次后缀有"静"或"宠"的标识。太原南站售票车间副主任李 ...