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消费舆警指数|来伊份粽子异物事件暴露“代工之殇”,食品企业如何守住质量安全底线?
Core Viewpoint - Consumer trust and preference are crucial market resources for consumer-facing companies, and the handling of public sentiment events reflects their brand management and operational effectiveness [1] Group 1: Incident Overview - On May 10, a consumer reported finding a blood-stained adhesive bandage in a "high粽" series product from 来伊份, prompting a public response [2] - The product in question was produced by 浙江五芳斋实业股份有限公司, with the production location in 嘉兴市, 浙江省 [2] Group 2: Company Response - The company initiated a full-chain investigation immediately after the incident and communicated with affected consumers, ensuring their health and rights were protected [5] - 来伊份 has removed the affected batch of products from shelves and offered consumers the option for refunds or exchanges, along with additional compensation [5] - The company emphasized its commitment to food safety management across all production and supply chain processes to prevent future incidents [5] Group 3: Sentiment Analysis - The舆警分值 for 来伊份 was 59 out of 100, indicating a relatively high but still below-passing score in managing the incident [3] - The company's proactive and timely response was a key factor in achieving a higher score, although the overall information provided was deemed insufficient [6] - Consumers expressed concerns regarding potential violations by the subcontractor and regulatory gaps within 来伊份, highlighting the complexity of the supply chain [7]
全面下架、补偿!来伊份最新回应“粽子事件”
Xin Lang Cai Jing· 2025-05-12 07:33
Group 1 - The core issue revolves around a food safety incident involving Laiyifen, where a consumer reported finding a suspected blood-stained band-aid in a zongzi product [1][2] - Laiyifen has taken immediate action by recalling the affected batch of honey date zongzi and offering consumers the option for refunds or exchanges, along with additional compensation [3][5] - The incident has raised public concerns about food safety, particularly regarding seasonal food products, and has led to the product being removed from both online and offline sales channels [2][3] Group 2 - Laiyifen has established a special task force to investigate the claims made by consumers, although they have not yet obtained the physical evidence for further analysis [7] - The company has faced scrutiny over its quality control practices, especially given its reliance on contract manufacturing, which has previously led to numerous complaints about food quality [9] - The incident poses a significant challenge for both Laiyifen and its contract manufacturer, Wufangzhai, in rebuilding consumer trust following the food safety concerns [9]
来伊份总裁回应:涉事粽子为五芳斋生产,“熟食不可能带血”
Nan Fang Du Shi Bao· 2025-05-12 06:43
Core Viewpoint - A consumer complaint regarding a "bloodied band-aid" found in a rice dumpling from Laiyifen has raised significant market attention, prompting the company to initiate an investigation and take corrective actions [3][4]. Company Response - Laiyifen has established a special team to investigate the incident and has committed to covering all medical expenses for consumers affected by the foreign object found in the rice dumpling [2]. - The company has removed the affected batch of rice dumplings (produced on April 2, 2025) from shelves and is offering consumers the option to return or exchange the product, along with additional compensation [2]. Production and Quality Control - Laiyifen emphasized that each step in the production process has dedicated inspection personnel, and strict management protocols are in place regarding employees using band-aids [4]. - The company clarified that the rice dumpling in question was produced by Wufangzhai, a reputable partner, and that their quality control team is actively investigating the production process [4][5]. Investigation Findings - Wufangzhai's response indicated that the likelihood of a band-aid being included in the product is very low, and they are awaiting physical samples for further analysis [5]. - The band-aid shown in the consumer's video was described as being in a folded state, which raises questions about how it could have entered the product [5]. Industry Context - Wufangzhai, known as the "first stock of rice dumplings" in the A-share market, reported a revenue of approximately 2.251 billion yuan in 2024, a year-on-year decline of 14.57%, with rice dumpling sales dropping by 20.9% [9]. - The production and sales figures for rice dumplings showed a decrease in production by 11.71% and sales by 20.92% compared to the previous year [10].
全面下架!来伊份、五芳斋最新回应
新华网财经· 2025-05-12 05:05
Core Viewpoint - The article discusses a consumer complaint regarding a suspected blood-stained adhesive bandage found in a rice dumpling from Laiyifen, prompting both Laiyifen and its supplier, Wufangzhai, to respond and initiate investigations [1][8]. Group 1: Consumer Complaint and Response - A consumer from Jiangsu reported finding a suspected blood-stained adhesive bandage in Laiyifen's honey date rice dumpling, demanding a clear response from the company [3][2]. - Laiyifen announced that it had initiated a full-chain investigation immediately upon noticing the public outcry and has been in active communication with affected consumers [1][8]. - The company has taken the affected batch of rice dumplings off the shelves and is offering consumers the option to return or exchange the product, along with additional compensation [1][12]. Group 2: Investigation and Safety Measures - Laiyifen has established a special team to investigate the incident and has expressed deep concern and apologies to the affected consumers [8][12]. - The company emphasized that every step in the production process has designated inspection personnel, and strict protocols are in place regarding the use of adhesive bandages by employees [12]. - Laiyifen stated that if the investigation confirms a production control issue, it will hold responsible parties accountable and enhance food safety management practices [12].
来伊份回应“粽子吃出带血创可贴”:全面下架
证券时报· 2025-05-12 04:26
Core Viewpoint - The company has taken immediate action in response to consumer complaints regarding its product, ensuring consumer health and rights are prioritized [1][3]. Group 1: Company Response - The company has initiated a full investigation into the quality issues raised by consumers regarding its honey date rice dumplings [3]. - A special task force was organized to address the concerns and communicate with affected consumers [3]. - The company has removed the affected batch of honey date rice dumplings from shelves and is offering refunds and additional compensation to consumers [3]. Group 2: Commitment to Quality - The company emphasizes its commitment to product quality and consumer experience as a top priority [3]. - It has pledged to strengthen food safety management across all stages, including production, transportation, and sales [3]. - The company has a history of adhering to national food safety laws and regulations since its establishment [3]. Group 3: Incident Details - A consumer reported finding a suspected blood-stained adhesive bandage in the company's rice dumpling product, leading to public complaints [3][4].
小米SU7 Ultra陷争议,数百名车主要求退车;字节跳动陈林离职创业消息不实;“胖都来”大卖场老板:考虑换名字丨邦早报
创业邦· 2025-05-12 00:05
完整早报音频,请点击标题下方小耳机收听 【中美经贸高层会谈取得了实质性进展,达成了重要共识】 5月10日至11日,中美双方在瑞士日内瓦 举行经贸高层会谈。中方代表团在新闻发布会上表示,双方就彼此关心的经贸问题开展了深入交流。 会谈氛围是坦诚的、深入的、具有建设性的,取得了实质性进展,达成了重要共识。双方一致同意建 立中美经贸磋商机制,明确双方牵头人,就各自关切的经贸问题开展进一步的磋商。中美双方将尽快 敲定有关的细节,并且将于5月12日发布会谈达成的联合声明。(新华社) 【抖音元老陈林离职创业?知情人士:不实消息】 有消息称,字节原高级副总裁、前教育业务负责 人陈林已离职创业,与科大讯飞前高管王卓共同创立"银河智学",注册"小鹿爱学"商标,预计8月推 出面向学校的AI教育产品。对此,接近字节的知情人士表示,陈林离职为不实信息。公开资料显示, 陈林2012年加入字节,曾担任多款核心产品的产品经理,2018年底,陈林出任今日头条CEO;两年 后又被任命为大力教育CEO。(搜狐) 【多名小米SU7 Ultra车主要求退车!有人称"两个孔就是装饰",与宣传功能不符】 5月11日消息, 近日,小米SU7 Ultra碳纤 ...
中美经贸高层会谈取得实质性进展,达成重要共识;泽连斯基:乌方已做好与俄会谈准备;汇源果汁回应唱衰言论;苹果降价超1000元丨每经早参
Mei Ri Jing Ji Xin Wen· 2025-05-11 21:39
Group 1: US-China Economic Talks - The high-level economic talks between China and the US held in Geneva resulted in substantial progress and important consensus [4] - Both sides agreed to establish a US-China economic consultation mechanism and clarify the leaders responsible for further discussions on economic issues [4] Group 2: Automotive Industry - In April, the retail sales of passenger cars in China reached 1.755 million units, marking a year-on-year growth of 14.5%, the highest growth rate for April in nearly a decade [6] - The cumulative retail volume for the first four months of the year was 6.872 million units, with a year-on-year increase of 7.9% [6] Group 3: Real Estate Market - The "single price land king" project in Shanghai's Xuhui Riverside achieved a sales amount of 6.988 billion yuan, with all 120 units sold out on the first day of opening [14] - The average price of the project was approximately 19.5 million yuan per square meter, reflecting strong demand in the luxury housing market [14] Group 4: Company Responses to Market Events - Huyuan Juice issued a statement denying negative rumors about the company, emphasizing its commitment to protecting its brand reputation [12] - Chengfei Integration announced that there had been no significant changes in its operational situation or external environment, addressing stock price fluctuations [15]
真“带血工厂”、纯“手工制作”,吃出“带血创口贴”打工人破防了
凤凰网财经· 2025-05-11 13:13
Core Viewpoint - The recent incident involving a consumer finding a bloodied band-aid in a rice dumpling purchased from Lai Yi Fen has raised significant concerns about food safety and quality control within the company and its supplier, Wu Fang Zhai, especially with the upcoming Dragon Boat Festival [1][7][9]. Group 1: Incident Details - A consumer reported finding a bloodied band-aid in a Lai Yi Fen rice dumpling, leading to widespread outrage and calls for accountability [1]. - The implicated product is identified as Lai Yi Fen's honey date rice dumpling, which is part of their "Gao Zong" series, reportedly produced by Wu Fang Zhai [3][7]. - Lai Yi Fen's customer service has acknowledged the issue and stated that it is under investigation, while Wu Fang Zhai is also verifying the situation [6]. Group 2: Company Background and Market Position - Lai Yi Fen, established in 1999 and listed in 2016, is a leading player in the snack food industry, with a market capitalization of 4.428 billion yuan as of May 9, 2024 [1][7]. - Wu Fang Zhai, known as the "King of Rice Dumplings," held a market share of 37% in 2021, significantly surpassing competitors [7]. Group 3: Quality Control Issues - Lai Yi Fen's reliance on a contract manufacturing model has led to challenges in quality control, which has been a recurring issue for the company [9][11]. - Historical complaints about Lai Yi Fen's products include reports of foreign objects such as staples and hair, which have previously affected its IPO process and brand reputation [9][11]. - The company has implemented a comprehensive quality control system, but the extensive number of contract manufacturers makes it difficult to ensure consistent quality across all products [11][12]. Group 4: Financial Performance and Market Reaction - Lai Yi Fen's financial performance has been declining, with a reported revenue of 3.37 billion yuan in 2024, down 15.25% year-on-year, and a net loss of 75.26 million yuan [13][14]. - The company's stock price has dropped 46% from its peak of 24.6 yuan in January 2025 to 13.24 yuan by May 9, 2024, reflecting market skepticism about its ability to transform and address ongoing quality issues [15][16]. Group 5: Future Challenges and Strategic Shifts - Lai Yi Fen is attempting to pivot towards a "lifestyle convenience store" model, which demands even higher food safety standards [12][16]. - The company faces a significant trust crisis among consumers, which could hinder its efforts to innovate and regain market confidence [17].
女子投诉来伊份粽子吃出带血创可贴 公司回应
news flash· 2025-05-11 10:43
Core Viewpoint - A consumer in Jiangsu reported finding a foreign object, specifically a blood-stained band-aid, in a rice dumpling from the company Laiyifen, prompting an official response and investigation from the company [1] Company Response - Laiyifen expressed deep regret regarding the incident and has initiated a full-chain investigation to ensure consumer rights are protected [1] - The affected product, Laiyifen's honey date rice dumpling, has been removed from all stores [1]