本报讯 12月30日，"高标准建设海南自由贸易港"系列主题新闻发布会——海南出入境边防检查"十四 五"时期发展改革成效专场在海口举行，发布会通报"十四五"期间海南出入境边防检查工作发展改革成 效。当前入境海南免签国家已达86个，出入境政策体系形成"全国最优"优势，免签入境外国人数从2023 年的9.7万人次增至2025年的60万人次，五年间增长5倍，呈现井喷式增长态势，彰显海南自贸港高水平 开放活力。 海口出入境边防检查总站党委委员、副总站长、新闻发言人罗正宇介绍，"十四五"期间，海南锚定移民 管理"政策最优、管理最优、服务最优"目标，以59国人员入境免签为核心，配套互免、单免、团体免 签、240小时过境免签等政策，构建起精准适配自贸港发展的移民管理政策体系，其优势集中体现为三 方面： 政策层次更丰富。在适用全国通用政策基础上，海南单独配套自贸港专属政策：59国人员入境免签、港 澳地区外国旅游团144小时入境免签、琼港澳游艇自由行等，形成"人无我有、人有我优"的独特优势， 免签开放度向国际先进自贸港看齐。 政策覆盖更广泛。个人免签国家达86个，外国旅游团免签覆盖所有与我国建交的183个国家；同时在海 口、三亚 ...

中国民航高质量发展研究中心专家 綦琦：海南省的地理特征决定了其岛屿经济形态，自由贸易港建设 就是对接国际高水平经贸规则，促进生产要素自由便利流动，消费品惠及更多民众。 而航线的不断扩容加密，也为海南与其他国家和地区的经贸及人员往来提供了便利条件。近年来，海口 不断扩大国际航线覆盖范围和航班频次，截至目前，海口美兰国际机场已运行40多条国际及地区航线， 覆盖东南亚、中东、欧洲、大洋洲等。 转自：北京日报客户端 海南自由贸易港全岛封关运作正式启动后，国内外的游客前往海南没有任何手续方面的变化，而且在购 物方面会更划算和便利。 海南具有丰富的热带旅游资源，一直都是热门的旅游度假目的地。在封关后自由贸易港的各项关税新政 加持下，购物也成为这里的另一大亮点。目前已有86个国家公民可持普通护照免签来海南，"免签朋友 圈"持续扩容，为入境游提供了极大便利。这些都吸引了大批国内外游客前往。 来源：央视新闻客户端 中国民航高质量发展研究中心专家 綦琦：自贸港将实现对境内外承运人开放往返海南的第三、第四航 权，并扩大包括第五航权在内的自贸港建设所必需的航权安排，允许相关国家和地区的航空公司（承 载）经海南至第三国或地区客货业务。 ...

Core Viewpoint - The Hainan Tourism Association has issued a "Tourism Complaint Handling Guide (Trial)" to improve the complaint handling process for tourism enterprises, ensuring the protection of tourists' rights and interests [1][2]. Group 1: Guide Objectives and Scope - The guide aims to address issues such as delayed responses, non-standard processes, and inadequate handling of complaints in the tourism sector [1]. - It applies to various tourism operators in Hainan, including travel agencies, scenic spots, accommodations, transportation, dining, and shopping, covering all types of complaints [1]. Group 2: Complaint Handling Principles - The guide establishes four core principles for complaint handling: legality and compliance, rapid response, advance compensation, and closed-loop management [1]. - Specific operational standards are set for different stages of complaint handling, including response times and investigation protocols [1][2]. Group 3: Compensation and Responsibility - The guide outlines a process for advance compensation for eligible complaints, requiring businesses to cooperate with the "Hainan Safe Travel" platform for pre-disposal [2]. - It emphasizes the primary responsibility of tourism enterprises, mandating that the legal representative is accountable for complaint handling [2]. Group 4: Capacity Building and Service Improvement - Enterprises are required to establish regular training mechanisms for complaint handling personnel to enhance their skills in regulations, platform operations, and emergency response [2]. - The guide encourages a customer-centric approach, promoting warm service and flexible handling of sensitive complaints [2]. Group 5: Implementation and Monitoring - The Hainan Tourism Association plans to promote the guide's implementation through special inspections and the establishment of a typical case database [3]. - Enterprises demonstrating effective complaint handling will be recognized, while those failing to comply will face corrective measures [3].

Core Points - Hainan's full island closure operation will officially start on December 18, enhancing the efficiency and convenience of international exchanges and personnel movement [1] - The implementation of visa-free policies has significantly increased the attractiveness of Hainan as a travel destination, leading to a noticeable "magnetic effect" for the Hainan Free Trade Port [1][2] Group 1: Visa Policies and International Travel - Currently, 86 countries can enter Hainan visa-free, with a multi-layered visa exemption system including 240-hour transit visa exemption and 144-hour visa exemption for foreign tourist groups from Hong Kong and Macau [2] - Haikou Meilan International Airport operates 36 international and regional passenger routes, with an average of 1,700 foreign travelers daily, primarily from Russia, Malaysia, Singapore, Indonesia, and Australia [2] - Sanya Phoenix International Airport has 35 international and regional routes, with an average of over 1,900 foreign travelers daily, and new routes to Belarus and Malaysia planned [2] Group 2: Expected Growth and Events - During the National Day and Mid-Autumn Festival, Hainan is expected to see 50,100 inbound and outbound travelers, averaging about 6,200 daily, a 16.3% increase compared to the previous year [2] - Major international events, such as the 2025 World Free Trade Zone Organization Conference and the 14th Hainan Island International Regatta, are scheduled to take place in Hainan by the end of the year [2][3] Group 3: Customs and Immigration Management - Hainan's border inspection authorities have established a communication mechanism for major events to ensure smooth customs clearance, including dedicated channels and tailored policies for important traveler groups [3] - The current management approach for domestic travelers remains unchanged, with no additional documentation required for entry [3] - The full island closure marks a new starting point for Hainan's Free Trade Port construction, with ongoing efforts to optimize immigration management and enhance international competitiveness [3]

Group 1: RCEP and Trade Benefits - The RCEP has issued 1,594 certificates of origin with a total value of 1.313 billion yuan since its implementation on June 2, 2023, allowing 34 companies to enjoy approximately 65 million yuan in tariff benefits [1] - The number of RCEP certificates and the value of goods covered are increasing annually, indicating a significant enhancement in the level of benefits provided by RCEP [1] Group 2: Customs and Regulatory Developments - The establishment of a special customs supervision area is deemed an urgent task for the operation of the Hainan Free Trade Port, as emphasized by Chi Fulin during a seminar marking the fourth anniversary of the Hainan Free Trade Port Law [2] Group 3: Export Growth - Hainan's fruit exports have seen significant growth, with 696 batches inspected and valued at 110 million yuan, marking increases of 134.3% and 75.39% year-on-year, respectively [4] - Hainan's representative fruits such as melons, lychees, and mangoes have made their debut in over ten countries, including Nepal and Belarus, receiving positive feedback [4] Group 4: Tourism Performance - During the Dragon Boat Festival in 2025, Hainan welcomed over 1.855 million tourists, a year-on-year increase of 16.3%, with total tourist spending reaching 1.873 billion yuan, up 12.8% from the previous year [7] - A promotional event titled "Cool Travel Hainan" was held to showcase the development of Hainan as an "International Tourism Consumption Center" [8] Group 5: Youth Development Initiatives - The "Greater Bay Area Free Trade Port Youth Co-Creation Center" was inaugurated in Hong Kong, aimed at providing comprehensive support for young entrepreneurs and cultural talents across the Guangdong-Hong Kong-Macao Greater Bay Area and Hainan [5]

Core Viewpoint - The expansion of visa-free policies in Hainan has significantly enhanced the region's attractiveness as a travel destination, leading to a notable increase in foreign visitors and economic activity [2][4][6]. Policy Iteration and Expansion - Hainan has implemented a visa-free entry policy for citizens from 85 countries, making it one of the regions in China with the most lenient visa policies [3][5]. - Since the introduction of the 59-country visa-free policy in 2018, the number of foreign visitors entering Hainan has increased dramatically, with 81% of foreign travelers utilizing the visa-free option [3][4]. - In the first quarter of this year, Hainan recorded 634,000 inbound and outbound travelers, a 10.4% increase year-on-year, with foreign visitors increasing by 37.6% [3][4]. Tourism and Business Growth - The recent Dragon Boat Festival saw a surge in travel, with 19,900 inbound and outbound travelers, marking a 44.3% increase compared to the previous year [7]. - The visa-free policy has not only boosted tourism but also enhanced business opportunities, as evidenced by the increasing participation of foreign businesses in events like the China International Consumer Products Expo [9][10]. - The number of foreign visitors entering Hainan for business and events has increased by nearly 95% compared to the previous year [10]. Visitor Experience and Preferences - Travelers from countries like Vietnam have shown a growing interest in Hainan, with a 138% increase in Vietnamese visitors compared to last year [8]. - The diverse cultural and culinary experiences in Hainan are attracting more tourists, making it a preferred destination for many [9]. Future Prospects - Hainan's immigration policies are expected to continue evolving, with plans to further enhance the convenience of entry for foreign visitors [11].

Core Insights - The tourism industry in Hainan has shown significant growth during the "May Day" holiday, with a total of 3.89 million visitors, representing a 17% year-on-year increase, and total tourist spending reaching 5.25 billion yuan, up 20.2% from the previous year [1][2] Group 1: Visitor Trends - The trend of "county tourism" is emerging, with hotel bookings in county-level cities increasing by over 80% compared to last year, surpassing bookings in third-tier cities [1] - Hainan's rural tourism points saw a 32.6% increase in visitors during the holiday, with notable performances from various counties, such as Baisha County with a 59% increase in visitors [2][4] Group 2: Tourist Experience - The concept of "slow travel" is gaining popularity, as tourists seek quiet places to relax and prioritize personal experiences over mere sightseeing [5] - Hainan's counties are enhancing their unique offerings, such as ecological and rural tourism, to cater to diverse tourist needs [5] Group 3: Entertainment and Events - Large-scale events like concerts are becoming significant attractions, with performances by popular artists driving tourism consumption [6][9] - The integration of cultural events into the tourism experience is appealing to younger audiences, who are willing to spend for emotional value [9] Group 4: Scenic Areas - Scenic areas remain crucial for tourism, with a 31.1% increase in visitors during the holiday, highlighting the importance of A-level tourist attractions [10] - The development of scenic areas is being supported by government initiatives aimed at enhancing visitor experiences and service quality [12] Group 5: Infrastructure and Accessibility - The improvement of infrastructure, such as the Hainan Ring Road and tourism highways, has contributed to increased hotel occupancy rates along these routes [12] - The diversification of tourism experiences, including county tours, concert tourism, and scenic area visits, reflects a shift towards meeting personalized tourist demands [12]