央广网北京12月7日消息（总台中国之声记者韩雪莹）据中央广播电视总台中国之声《新闻纵横》 报道，如今，点开一个网站的客服功能或拨打某一平台的客服热线，出现的大概率是一位"AI客服"。这 种基于人工智能技术的客服系统，通常会借助自然语言处理、语音识别等技术，代替一部分人工客服来 理解用户需求、回答相关问题及提供解决方案。 随着各个国产AI大模型应用陆续落地和普及，AI客服凭借"降本增效"的优势，越来越成为国内各行 各业服务用户的标配。然而，技术光环背后，用户体验正不断为成本优化让路，从复杂问题遭遇机械回 复，到人工客服需层层转接才能接通，人工智能客服似乎越来越"不智能"。让技术真正赋能体验，AI客 服能否从"会说话的围墙"变身"连接需求的路"？ AI客服：请问您目前遇到了什么问题？您请说。 记者：人工服务。 尽管各个平台上24小时在线随时随地响应咨询的AI客服，能够一定程度上代替人工回答一些预设 的高频问题，但仍有大量用户反馈，某些场景下，AI客服出现了答非所问、自说自话、模板化明显等 问题。记者近日对主流电商、社交、金融、物流等十多家平台客服系统实测发现，无论是在线客服还是 电话客服，AI客服都存在较明显的理 ...

Core Insights - Artificial intelligence (AI) is rapidly transitioning from experimental phases to practical applications across various industries, becoming a key driver of industrial transformation [1][2] - The "14th Five-Year Plan" emphasizes accelerating AI innovation and implementing the "AI+" initiative, with Hubei province serving as a notable example of integrating technology with the real economy [1][2] Group 1: AI Applications and Innovations - Hubei has released 106 typical AI application scenarios, achieving large-scale applications in key sectors such as healthcare, transportation, and manufacturing [2] - The province has developed multiple internationally advanced general models in AI, with some achieving accuracy rates exceeding 95% [2] - Hubei's AI ecosystem includes a variety of innovative products, such as the world's first L3-level intelligent architecture and the "Hubei 10" intelligent CNC system, showcasing a comprehensive development framework from technological innovation to industrial application [4] Group 2: AI Training and Development Centers - The Hubei humanoid robot innovation center is the largest in the country, featuring 23 high-fidelity training scenarios and producing millions of training data annually for intelligent robotics development [7] - This center supports various sectors, including healthcare, power inspection, and commercial services, facilitating the practical application of humanoid robots [7] Group 3: Collaborative Ecosystem and Industry Growth - Hubei's AI industry is characterized by a collaborative ecosystem, addressing common challenges such as data acquisition and high training costs through a one-stop support platform for enterprises [8][9] - The province has seen a significant increase in enterprise-led AI technology projects, with 70% of provincial projects now led by companies [9] - Hubei's AI industry is experiencing rapid growth, with a compound annual growth rate of nearly 40% over the past five years, and is expected to exceed 150 billion yuan by 2025 [11]

碧波荡漾的福建省厦门同安湾，一片绵延85公顷的"海上森林"在潮汐间吐纳呼吸。绿浪翻涌的红树 林与蜿蜒其中的海上栈道相映成趣，成为厦门市海洋经济高质量发展的一张生态金名片。 栈道上，游客们或驻足观赏，或拍照留念。"这里的风景很美，我们摄影群经常有人过来拍鸟。"摄 影爱好者许先生架起相机，镜头对准林间展翅的白鹭。 "早期记录的底栖动物只有二三十种，如今已达80种；鸟类也从原来以水鸟为主，扩展到包括鹊 鸲、白鹡鸰等林鸟，种类增至70多种，物种多样性得到了恢复。"杨盛昌欣慰地说。 生态修复也带来了经济效益。据厦门产权交易中心公布的数据，截至2025年10月，厦门蓝碳交易量 累计已达21万吨，约占全国市场的八成。作为高效的"固碳高手"，下潭85公顷的红树林，正是厦门宝贵 的"碳库"之一。2023年，这里作为海岸带生态减灾协同增效国际典型案例走向世界。 滩涂之中，一片生机盎然的红树林悄然成长，厦门市民也享受到丰厚的"生态红利"。如今的下潭尾 红树林公园，成为市民休闲的网红打卡点和厦门海洋科普教育基地，据统计，公园年接待量已突破200 万人次，单日最高客流4.6万人次。 夕阳西下，潮水渐退，红树林的根系清晰地显露出来，潮间 ...

Core Insights - The article highlights the historical and cultural significance of Daokou Ancient Town, emphasizing its transformation from a bustling port town to a modern cultural and tourism hub [16][15]. Historical Context - Daokou Ancient Town, located at the confluence of the Wei River, has a rich history dating back over a thousand years, serving as a vital waterway for trade between northern and southern China [2][16]. - The town was once known as "Little Tianjin" due to its thriving trade facilitated by the Wei River, which connected various regions [2]. Culinary Heritage - The famous "Yixing Zhang" Daokou Roast Chicken, a culinary tradition that has been passed down for generations, owes its popularity to the historical significance of the river [2][6]. - The preparation of Daokou Roast Chicken involves meticulous techniques and high-quality ingredients, reflecting the dedication of its current custodian, Zhang Cunyou [2][6]. Economic Development - The roast chicken industry has expanded significantly, with Daokou expected to sell approximately 18 million chickens in 2024, generating an estimated revenue of 800 million yuan [8]. - The local economy has diversified, with 28 production enterprises and over 2,000 stores outside the county, contributing to a robust supply chain encompassing breeding, processing, and logistics [8]. Cultural Revival - Daokou Ancient Town has undergone protective restoration, preserving its historical architecture while promoting cultural heritage through various activities and exhibitions [12][16]. - The integration of traditional crafts, such as woodblock painting and shadow puppetry, into the tourism experience has enhanced the town's appeal to visitors [12][14]. Community Engagement - The article emphasizes the strong community ties and shared experiences among residents, showcasing the warmth and hospitality that characterize Daokou [4][9]. - Zhang Cunyou's commitment to training new generations in the art of roast chicken preparation reflects a broader effort to sustain local traditions and foster community involvement [6][15].

Core Viewpoint - The introduction of the "Credit Repair Management Measures" by the State Administration for Market Regulation aims to facilitate the credit reconstruction of business entities, enhancing their development vitality and optimizing the business environment [1][2] Group 1: Credit Repair Measures - The measures expand the scope of credit repair and improve the precision of management, shortening the public announcement period and processing time [1] - The approach allows eligible market entities to have a clear path and evidence for credit repair, avoiding the "one-size-fits-all" punitive measures that could lead to unintended consequences [1] - The institutionalized repair pathway maintains the seriousness of credit regulation while providing opportunities for business development, achieving a balance between legal and social effects [1] Group 2: Impact on Businesses - Credit repair is crucial for the survival and operational vitality of small and medium-sized enterprises, allowing them to correct their dishonest behaviors and rebuild their credit [1] - As of the end of October this year, a total of 44.16 million business entities have had their credit repaired, aiding them in restoring good credit [1] - The measures are seen as an important guarantee for optimizing the business environment and promoting high-quality economic and social development [2]

Core Viewpoint - The recent discovery of fake names used in various government procurement announcements and public lists has raised significant concerns about the integrity of public information and the processes involved in these announcements [1][5]. Group 1: Incident Overview - A list titled "10000 Chinese Common Names" from Baidu Wenku was found to be frequently used in government procurement announcements, award lists, and public information, leading to public outcry over the use of "fake names" [1]. - Hangzhou Normal University acknowledged that staff had fabricated names for a public welfare project, using names from the internet instead of actual beneficiaries, resulting in a lack of authenticity in the published lists [2][3]. Group 2: Financial Details - The project in question had a total funding of 4.5 million yuan (approximately 0.65 million USD), aimed at supporting left-behind children through various educational initiatives [2]. - The actual expenditures included 1.5 million yuan for library resources, 933,990 yuan for course development, and 100,536 yuan for learning supplies, among other allocations [2]. Group 3: Broader Implications - The issue of name duplication extends beyond Hangzhou Normal University, with similar instances reported in procurement announcements from other government bodies, indicating a systemic problem [3][5]. - The integrity of public procurement processes is crucial, as the selection of evaluation experts must be random and transparent to ensure fairness and compliance [4]. Group 4: Recommendations for Improvement - Experts suggest that to combat the issue of fake names, there should be enhanced transparency in the entire process of public information disclosure, particularly in critical stages and operational details [5][6]. - There is a call for both self-examination by government departments and top-down supervision to identify whether these issues are isolated incidents or indicative of a broader systemic failure [6].

Group 1 - The core viewpoint of the articles highlights the dangerous implications of Japanese Prime Minister Kishi Nobuo's remarks, which are seen as a revival of militarism and a disregard for historical responsibilities, potentially threatening regional peace [1][2] - Malaysian analyst Lin Wenjie emphasizes the need for collective efforts to prevent historical tragedies from recurring, indicating that certain factions in Japan are attempting to revive militaristic ideologies [1] - Iraqi political scholar Ayman Shammari asserts that Japan's statements interfere with China's internal affairs and violate its sovereignty, calling for Japan to retract its erroneous comments and adhere to international law [1] Group 2 - Japanese scholars stress the importance of stable Sino-Japanese relations, urging Prime Minister Kishi to retract her controversial statements, which are inconsistent with Japan's established diplomatic stance [2] - Political economist Uekusa Hideo points out that Kishi's remarks violate existing political agreements between China and Japan, highlighting the need for Japan to take responsibility for its historical actions [2]

Group 1 - The Russian Ministry of Defense reported a large-scale strike against Ukrainian military and energy infrastructure in response to attacks on Russian civilian facilities [1] - Over the past 24 hours, Russian forces targeted 152 locations, including energy and transportation infrastructure, military equipment depots, and temporary deployment sites of Ukrainian armed forces and foreign mercenaries [1] - Ukrainian President Zelensky stated that Russian forces launched airstrikes primarily targeting Ukraine's energy infrastructure, with 653 drones and 51 missiles fired into Ukraine [1] Group 2 - Zelensky engaged in lengthy phone talks with U.S. officials regarding conflict resolution and the establishment of a long-term security framework [1] - Ukraine will continue cooperation with the U.S., having reached an agreement on subsequent steps and dialogue formats [1]

Core Insights - The total box office for the 2025 New Year film season has exceeded 2.8 billion yuan, with over 50 films scheduled to meet diverse audience demands [1][2]. Group 1: Domestic Films - The New Year film season features a variety of genres including suspense, warmth, action, and science fiction [2]. - The war-themed film "De Xian Jin Zhi" was released nationwide on December 6, depicting the struggle of a small town's residents against Japanese forces during the Nanjing Massacre [2]. - Other notable domestic films include "Wu Ming Zhi Bei: Yi Yi Fei Fan," "Bi Ru Fu Zi," "Sui Sui Ping An," and "Wo Zui Te Bie De Peng You," offering a rich selection for viewers [2]. Group 2: Audience Trends - Analysts predict that individual viewing will be more prevalent during the New Year season, with a focus on differentiated genre films, primarily targeting the younger demographic [2]. Group 3: Imported Films - The animated film "Zootopia 2" currently leads the New Year film box office, having significantly outperformed its North American counterpart since its simultaneous release [2]. - The Chinese film market has become a crucial revenue source for global film blockbusters, as evidenced by the anticipation surrounding the release of "Witch's Bad Magic 2" later in December [2].

Core Viewpoint - The China Securities Regulatory Commission (CSRC) has released the draft of the "Regulations on the Supervision and Administration of Listed Companies," marking the first specialized administrative regulation for listed company supervision in China's capital market, aimed at enhancing information disclosure regulation and protecting investor rights [1][2]. Group 1 - The draft regulation consists of eight chapters and seventy-four articles, focusing on improving corporate governance requirements and regulating the behavior of key stakeholders such as controlling shareholders, actual controllers, directors, and senior executives [1]. - The regulation aims to combat illegal activities and specifies penalties for behaviors such as asset occupation and collusion in financial fraud [1]. - The regulation emphasizes three key themes: risk prevention, strengthened regulation, and promotion of development, indicating a new phase of systematic and legal oversight for listed companies [1]. Group 2 - The draft explicitly prohibits listed companies from fabricating financial reports through fictitious transactions or abuse of accounting policies, introducing an innovative system for recovering profits from fraud [2]. - It states that related parties, customers, suppliers, and service institutions of listed companies are prohibited from assisting in the preparation of false financial reports, with fines ranging from 1 million to 10 million yuan for violations [2]. - For securities service institutions that fail to perform due diligence, fines can reach up to five times their business income, with a minimum fine of 500,000 to 2.5 million yuan for those with insufficient income, and severe cases may lead to suspension or prohibition from engaging in securities services [2].