各创建班组始终坚持"人民航空为人民"的宗旨，精准洞察旅客需求，持续优化服务流程，积极打造特色 服务产品，在互学互鉴中共同提升，在服务实践中树立了山航"厚道服务"的品牌形象。 优秀服务班组创建考评不是终点，而是推进服务队伍规范化、专业化建设的新起点。山航将持续发挥标 杆班组的示范引领作用，通过结对帮扶、经验推广等方式，推动整体服务水平全面提升。公司将对考评 达标的班组予以通报表彰奖励，进一步激发基层服务单元的活力与创造力。（编辑：许浩存 校对：陈 虹莹 审核：韩磊） 为客观评估创建成效，山航品牌与质量管理部协同各相关部门组成现场考评工作组，分赴客户服务中心 （筹）、客舱服务部、地面服务部及青岛、烟台、厦门分公司开展实地考评。考评总设立6个场次，对 全年表现优异、无安全差错、无服务投诉、绩效达标的36个创建班组进行了全面评估。考评通过成果汇 报、材料核验、现场问答、交流指导及综合评分等环节，系统检验各班组的创建实效。 各参评班组对标公司"优秀服务班组创建指导意见"，围绕"以顾客为中心"的服务理念，结合年度重点工 作任务，从现场管理创新、员工成长赋能、服务质量提升等多个维度进行汇报展示。"鲁雁""鲁韵""鲁 音"" ...

Core Viewpoint - Shandong Province Airport Management Group's Weihai Airport aims to enhance its operational quality and performance by benchmarking against advanced airports, focusing on key areas such as safety production and service quality [1] Group 1: Benchmarking and Improvement Strategies - Weihai Airport is implementing a comprehensive benchmarking strategy against advanced airports, including Guangdong Jieyang Airport, to identify weaknesses and enhance operational quality [3] - The airport has developed a task list to ensure effective implementation of benchmarking results, emphasizing dynamic monitoring and evaluation of progress [3] - A total of 86 benchmarking tasks have been identified, with clear pathways for implementation and improvement [7] Group 2: Operational Performance and Revenue Growth - The airport has set a goal to improve passenger and cargo operations, with a focus on optimizing route networks and enhancing revenue potential [5] - In 2023, Weihai Airport achieved a passenger throughput of 2.908 million, representing a year-on-year increase of 7.4%, and a cargo throughput of 28,800 tons, up 20.9% from the previous year [5] - New routes to popular cities and increased frequency on existing routes have contributed to the growth in passenger numbers [5] Group 3: Safety and Emergency Preparedness - Weihai Airport is enhancing its emergency response capabilities by learning from other airports and conducting comprehensive emergency drills [7] - The airport has implemented a digital safety management system to improve operational safety and efficiency [7] Group 4: Service Quality and Customer Experience - The airport has established a service quality system and received recognition for its service excellence, including awards for innovative service initiatives [9] - New services aimed at improving the travel experience for special passengers have been introduced, enhancing overall customer satisfaction [9] - Weihai Airport is committed to continuous improvement and aims to establish a long-term mechanism for benchmarking and performance enhancement [9]

《中国民航报》、中国民航网 记者钱擘 报道：日前，东航武汉公司收到一面写有"主动担当解急难 跨 境寻回暖客心"的锦旗。旅客李先生专程赶来，感谢元旦期间，通过东航人跨越国界、空地无缝衔接的 努力，自己遗落在海外的手机得以寻回。 元旦当天，从曼谷飞往武汉的MU2564航班即将关闭舱门，旅客李先生焦急地找到乘务长蔡述亚，称自 己的手机可能遗失在候机楼，内存重要工作文件。航班已接近起飞，旅客若下机将影响后续安排。蔡述 亚迅速安抚旅客，协助其仔细回忆遗失位置。飞机起飞后，乘务组在航程中持续安慰旅客，并完善信息 记录，为后续寻回打下基础。 航班落地后，信息第一时间转至地面环节，东航武汉公司地服部的国际值机员陈子威立即与旅客取得联 系，详细核对信息，同步联动曼谷场站启动寻找；两地高效协作，仅约一小时，便在曼谷机场寻获手 机。东航武汉公司随即又协调最近航班的空乘人员，让手机随后续航班送回武汉。 "本来已不抱希望，没想到还能找回来。"这份跨越国界的完璧归赵，让李先生惊喜不已，送来锦旗，致 谢东航人从客舱到地面、从武汉到曼谷的暖心接力。（编辑：许浩存 校对：陈虹莹 审核：韩磊） ...

《中国民航报》、中国民航网 记者徐业刚 通讯员王净 报道：1月8日，长龙航空与万洋集团旗下顺水山 泉联合打造的联名款天然淡矿山泉水正式亮相，同步登陆长龙航空客舱及贵宾厅。这款饱含浙江本味的 饮品，让广大旅客在万米高空品味到山水的清冽甘醇。 此次合作是"航空+生态"跨界融合的创新实践，以"饮顺水，启龙途"为全新品牌主张，开启浙江本土品 牌深度融合的崭新篇章。 联名款天然淡矿山泉水的水源地，选址于国家级生态县温州泰顺——浙闽交界处的高山云雾之乡。这里 森林覆盖率高达76.1%，PM2.5常年保持个位数，无工业污染的自然环境，让高山雨水与云雾经岩层渗 透过滤，最终孕育出这款"云端甘露"。其冷冽鲜活的口感，既是生态大县的顶级馈赠，也承载着泰顺当 地村民守护绿水青山的坚守。 "饮顺水，启龙途"，这句联名主题深刻融合了双方核心价值内涵："顺水"既代表顺水山泉源自泰顺的自 然纯粹本味，亦蕴含顺遂通达的美好寓意；"龙途"既呼应长龙航空向上腾飞的发展之势，更契合万千旅 客平安顺遂的旅途愿景。作为浙江省唯一的主导型主基地航空公司，长龙航空深知泰顺的生态之美，此 次将联名天然淡矿山泉水全新上机，以空中服务为地方特色赋能，让更多人领 ...

Core Viewpoint - Zhoushan Putuoshan International Airport has introduced a "Seafarer Priority" service to enhance the travel experience for seafarers, reflecting the city's commitment to supporting this unique profession [1][5]. Group 1: Service Implementation - The "Seafarer Priority" service allows seafarers to quickly pass through security by presenting their valid seafarer certificates to volunteers [1]. - The airport has implemented dedicated security channels during peak travel times for seafarers to ensure smooth and efficient service [1]. Group 2: Community Impact - Since the launch of the service, it has already assisted hundreds of seafarers, becoming a notable aspect of the "Ten Thousand Seafarers Gather in Zhoushan" initiative [5]. - The initiative aims to convey a clear message of valuing seafarers and creating a welcoming environment for them in Zhoushan [5]. Group 3: Future Plans - Zhoushan Putuoshan International Airport plans to continuously listen to traveler feedback and dynamically optimize service processes [5]. - The airport is exploring additional targeted convenience measures to solidify its reputation as a "friendly port" and "warm home" for seafarers [5].

针对过往存在的问题查摆深度不足、部分整改流于形式、全员安全责任意识不够牢固等短板，中心确 立"一张蓝图绘到底"的推进思路，制定"三阶段"任务实施计划，以第二阶段为核心推行"一月一个小目 标"工作机制。通过持续开展安全文化建设、丰富安全教育培训形式、强化规章刚性执行、夯实安全集 成基础、培育选树先进典型等举措，同步联动"治本攻坚三年行动""安全警示教育周""安全生产月"及日 常监察、自查审核等重点工作，推动各部门从安全意识、责任担当、工作纪律、工作作风、专业知识、 学习提升、沟通协调七大维度开展全面梳理与全程监督，凝聚"打赢作风保卫战"的精气神。 中国民航网 通讯员曾骞 报道：近日，民航飞行校验中心启动2026"作风建设提升年"。活动紧扣"深化七 反七防夯实安全基础"主题，致力于系统性提升全员的安全、规章与风险意识，着力构建"问题整改闭环 化、作风建设常态化、安全防线牢固化"长效机制。 本次活动立足2025年安全作风建设工作成效，明确"永远在路上"的清醒定位，以"深、实、强、严"四维 发力推动本质安全水平持续提升。在"深学细悟强根基"方面，中心将作风建设要求与安全管理、操作规 范、技术标准、应急处置流程深度融合 ...

Core Viewpoint - The successful inaugural flight of the Wenzhou-Jakarta international cargo route marks a significant milestone in establishing direct air cargo connections between Wenzhou and major cities in Indonesia, enhancing cross-border logistics and trade opportunities in the region [1][3]. Group 1: Inaugural Flight Details - The inaugural flight was operated by a Boeing 737-800 freighter, carrying 14 tons of various goods [3]. - The launch coincides with the third anniversary of the Regional Comprehensive Economic Partnership (RCEP), reflecting Wenzhou Airport's commitment to national strategies and the enhancement of foreign trade [3]. Group 2: Strategic Importance - The new route will strengthen the cross-border logistics channel between Southeast China's coastal region and Southeast Asia, providing robust support for regional economic cooperation [3]. - Wenzhou, as a key source of goods in the southern Yangtze River Delta, leverages its unique geographical advantages to connect with major Indonesian cities, thereby improving the international cargo route network [3][6]. Group 3: Operational Efficiency - To ensure the success of the inaugural flight, the airport's cargo station implemented advanced planning and coordination, enabling efficient loading of goods onto pallets and containers [5]. - A "green channel" was established in collaboration with Wenzhou Customs, optimizing the entire process of cargo collection, security checks, and unloading to achieve rapid customs clearance within two hours [6]. Group 4: Future Implications - The opening of the Wenzhou-Jakarta international cargo route is a crucial step for Wenzhou Airport in expanding its international cargo business and enhancing aviation logistics services [6]. - This development is expected to inject strong momentum into the foreign trade economy of the southern Zhejiang and northern Fujian regions, contributing to stable growth by 2026 [6].

《中国民航报》、中国民航网 记者钱擘 报道：来自福州长乐国际机场的信息显示，2025年全年，机场 共完成运输航班起降11.1万架次，同比增长4%，旅客吞吐量1611.8万人次，同比增长5.3%，两项指标均 创历史新高，机场年客流量首度突破1600万人次大关。 （福州机场供图） 过去一年间，福州机场持续优化航线网络、提升运行效率，福州的区域经济社会活力也不断成长，为客 流成长夯实基础。近年来，福州机场还积极拓展国内国际航线，深化"海丝"门户枢纽功能，同时推进智 慧机场建设，改善旅客出行体验，进一步增强了辐射带动能力。此外，在2025年，福州机场于当年1月 13日正式开通保税航油供应服务，2025年11月5日起，"24小时直接过境外籍旅客免办边检手续政策"也 在福州机场正式实施，一系列举措的推出，进一步赋能机场事业的持续成长。（编辑：许浩存 校对： 陈虹莹 审核：韩磊） ...

Group 1 - The core point of the article is the arrival of JD Logistics' first Airbus A330 freighter at Nantong Airport, marking an upgrade in its fleet structure and enhancing the airport's air cargo capabilities [1][2] Group 2 - The newly introduced Airbus A330 freighter has a maximum takeoff weight of 233 tons, a payload capacity of 61 tons, and a total cargo hold volume of 453 cubic meters [2] - The main cargo hold is equipped with an all-electric cargo loading system, which significantly improves cargo handling efficiency and transportation reliability [2] - The introduction of the A330 freighter will help JD Logistics enter a new development phase and further expand its international business layout in the Asia-Pacific, Middle East, and Europe [2] Group 3 - Nantong Airport is actively deepening its cooperation with JD Airlines to expand international cargo routes in the Asia-Pacific, Middle East, and Europe, contributing to regional economic integration and global trade [2]

东航武汉GOC以"全流程、动态化"监管为核心，承担地面运行与服务保障的集中指挥、协调及监控职 责，覆盖飞机进港挡轮档至撤轮档推出的全链条保障环节，确保各环节高效衔接、步调一致。中心设置 服保经理、航班主控、运行协调、中转决策、集中派工、运行监察六大核心席位，各席位各司其职、协 同联动。统计显示，新的模式启动以来，航班加油、装卸、清洁、配餐等关键环节的平均保障时长缩短 2分钟以上，为航班正常运行奠定了坚实基础。 东航武汉GOC成立后，地面运行模式从"分散操作"向"中枢管控"的深度转变，能显著提升极端天气、大 面积航延、特殊突发事件等复杂场景下的特情处置与恢复能力，实现保障资源最优配置。特别是在有效 缩短快速过站航班保障时间、高质量完成地面保障任务、重点航班重点监控、过站时间不足航班保障、 提升中转旅客效率等关键指标方面，提供了强有力的运行与保障支持。 《中国民航报》、中国民航网 记者钱擘 报道：1月1日，东航武汉地面运行控制中心（武汉GOC）正式 进驻运行大厅。标志着东航武汉GOC自去年7月启动筹建以来，正式进入了地面运行管控资源集中、响 应一体化的新阶段，实现了从"分散管理"到"统合联动"的新跨越。 以往，当 ...