Core Viewpoint - The article discusses the special handling of ticket changes and refunds for flights to Japan by three major Chinese airlines: China Southern Airlines, Air China, and China Eastern Airlines, in response to recent travel advisories issued by the Ministry of Foreign Affairs of China. Group 1: China Southern Airlines - Applicable tickets include those purchased or exchanged before November 15, 2025, for flights to and from Japan between November 15, 2025, and December 31, 2025 [2] - For ticket changes, the first change to the same itinerary on a China Southern Airlines flight incurs no change fee, but fare differences apply; subsequent changes must follow ticket usage conditions [3] - Refunds can be requested within the ticket validity period without incurring a refund fee; tickets that have been changed previously will follow the original ticket usage conditions for refunds [4] Group 2: Air China - Applicable conditions for tickets include those purchased or exchanged before November 15, 2025, for flights to specific Japanese cities between November 15, 2025, and December 31, 2025 [8] - For ticket changes, the first change is free of charge, but fare differences apply; subsequent changes must adhere to ticket usage conditions [11] - Refunds can be processed without a refund fee within the ticket validity period; previously changed tickets will follow original ticket usage conditions for refunds [12] Group 3: China Eastern Airlines - Applicable tickets include those issued before November 15, 2025, for flights involving Japan between November 15, 2025, and December 31, 2025 [15] - Ticket changes can be made for flights within three days before or after the original flight date without a fee; further changes must comply with ticket usage conditions [19] - Refunds for unused segments can be processed without a refund fee within the ticket validity period; previously changed tickets will follow original ticket usage conditions for refunds [19]

Core Viewpoint - Three major Chinese airlines, Air China, China Southern Airlines, and China Eastern Airlines, have announced special handling measures for tickets related to Japan routes, allowing free refunds and changes for eligible tickets purchased before November 15, 2023, for travel dates before December 31, 2025 [1][3][4]. Group 1: Air China - Air China allows free changes for tickets purchased before November 15, 2023, for travel dates between November 15, 2025, and December 31, 2025, on specific routes to and from Japan [3]. - The first change is free of charge, but fare differences and seasonal price differences will apply; subsequent changes will follow ticket usage conditions [3]. - Unused segments can be refunded without a cancellation fee within the ticket's validity [3]. Group 2: China Southern Airlines - China Southern Airlines permits free refunds for tickets purchased before November 15, 2023, for travel dates between November 15, 2025, and December 31, 2025, on specific Japan routes [4]. - The first change to the same itinerary is free, but fare differences will be charged as per regulations [4]. Group 3: China Eastern Airlines - China Eastern Airlines allows free changes for tickets purchased before November 15, 2023, involving at least one unused segment to Japan, for travel dates between November 15, 2025, and December 31, 2025 [4]. - Free changes are allowed for flights within three days before or after the original flight; further changes will follow ticket usage conditions [4]. - Unused segments can be refunded without a cancellation fee within the ticket's validity [4]. Group 4: Safety Concerns - Recent reports indicate a deterioration in safety for Chinese citizens in Japan, with multiple incidents of crime against them, prompting the airlines to implement these measures [4][5]. - The Chinese government has advised citizens to avoid traveling to Japan and to remain vigilant regarding local security conditions [5].

Core Viewpoint - The Chinese Ministry of Foreign Affairs and the Chinese consulates in Japan have issued a warning for Chinese citizens to avoid traveling to Japan, prompting major airlines to implement special handling procedures for tickets related to Japan routes [1][5]. Group 1: Airline Responses - Major airlines including Air China, China Eastern Airlines, and China Southern Airlines have announced special ticket handling procedures for flights to and from Japan, effective from November 15, 2025 [1][5]. - China Eastern Airlines specifies that tickets must include at least one unused segment involving Japan, with travel dates between November 15, 2025, and December 31, 2025, to qualify for changes or refunds [1][2]. - China Southern Airlines allows for free changes for the first modification of tickets purchased before November 15, 2025, with travel dates also falling within the specified range [3][4]. Group 2: Ticket Change and Refund Policies - Air China has set conditions for ticket changes and refunds, including a waiver of change fees for the first modification, but additional fees may apply for fare differences [4][5]. - All three major airlines allow for refunds without penalty for unused segments within the ticket validity period, provided the tickets meet the specified conditions [3][4][5]. - Sichuan Airlines has also released similar guidelines, allowing for changes and refunds under specific conditions, including travel dates and ticket purchase timelines [7].

Group 1 - Three major airlines in China, Air China, China Southern Airlines, and China Eastern Airlines, announced special handling plans for tickets related to Japan routes, allowing free refunds and changes for tickets purchased before November 15, 2023, for travel dates before December 31, 2025 [1][2][3] - Air China specified that tickets purchased before November 15, 2023, for flights to and from Tokyo, Osaka, Nagoya, Fukuoka, Sendai, Hiroshima, Sapporo, and Okinawa can be changed or refunded without a fee, with conditions on fare differences for changes [1] - China Southern Airlines indicated that for tickets purchased before November 15, 2023, for flights to Japan, passengers can cancel their seats before the flight without incurring a cancellation fee, and the first change to the same itinerary is also free of charge, subject to fare differences [2] - China Eastern Airlines outlined that tickets purchased before November 15, 2023, with at least one unused segment involving Japan can be changed for free within three days of the original flight date, with conditions for further changes [3] Group 2 - The announcements come in light of a warning from the Chinese Ministry of Foreign Affairs and Chinese embassies in Japan, advising Chinese citizens to avoid traveling to Japan and to remain vigilant regarding local security situations [3]

Core Viewpoint - Multiple airlines, including Sichuan Airlines, Xiamen Airlines, and Hainan Airlines, have announced special measures for ticket handling on flights to Japan, allowing free cancellations and changes for tickets issued before December 31, under certain conditions [1] Group 1 - Following the major airlines, several other carriers have implemented similar policies regarding ticket changes and cancellations for flights to Japan [1] - The special handling applies to tickets with travel dates before December 31, indicating a coordinated response among airlines to address customer concerns [1] - This move reflects the airlines' efforts to enhance customer flexibility and support amid changing travel conditions [1]

转自：北京日报客户端 14日，外交部和中国驻日本使领馆就中国公民前往日本发布郑重提醒。 截至15日17时，国航、南航、东航、海航、川航五家航司已发出通知，公布了涉及日本航线客票的特殊 处置方案，对于出行日期在12月31日之前且符合相关条件的客票，可予以免费退改处理。 国航在通知中明确，对于在今年11月15日12时（含）前购买或换开产生新票号的国航999开头的客票 （包括里程奖励客票）；客票未使用行程涉及旅行日期为2025年11月15日（含）至2025年12月31日 （含）之间东京、大阪、名古屋、福冈、仙台、广岛、札幌、冲绳进出港的国航实际承运航班和挂CA 航班号的代码共享航班；在2025年11月15日0时（含）以后申请客票变更或退票（以取消客票订座时间 为准）。在客票有效期内，首次变更免收变更手续费，但需收取子舱位差价及淡旺季差价，再次变更需 依据客票使用条件办理。在客票有效期内，可以办理未使用航段退票，免收退票手续费。 南航在通知中明确，对于在今年11月15日12:00（含）前购买或换开的南航784开头的客票，且客票未使 用行程涉及旅行日期在2025年11月15日（含）至2025年12月31日（含）之间的日 ...

Group 1 - The Chinese Ministry of Foreign Affairs and consulates in Japan have issued a serious warning for Chinese citizens to avoid traveling to Japan due to deteriorating safety conditions and rising incidents of crime against Chinese nationals [9] - Several airlines, including Air China, China Southern Airlines, and China Eastern Airlines, have announced special handling policies for tickets involving Japan, allowing free changes and refunds for tickets purchased before November 15, 2023, with travel dates before December 31, 2025 [4][5][6] - The demand for flights to Japan surged during the recent National Day holiday, making it a popular destination, but has since declined significantly, with ticket prices dropping below 500 yuan for some routes [10][11] Group 2 - The recent warning from the Ministry of Foreign Affairs may lead airlines to further reduce flights to Japan and shift capacity to other routes, particularly to Southeast Asia, which could benefit from this shift in demand [13]

Core Viewpoint - Major Chinese airlines have announced free ticket changes and cancellations for flights to Japan in response to a travel advisory issued by the Chinese government, urging citizens to avoid travel to Japan due to security concerns [1] Group 1: Airline Responses - China International Airlines, Southern Airlines, and Eastern Airlines have implemented special handling measures for tickets related to flights to and from Japan, allowing free changes and cancellations for tickets purchased before November 15, 2023, for travel dates before December 31, 2025 [1] - China International Airlines allows free changes for tickets purchased before November 15, 2023, with travel dates between November 15, 2025, and December 31, 2025, and waives cancellation fees for unused segments [1] - Southern Airlines offers similar policies for tickets purchased before November 15, 2023, for travel dates between November 15, 2025, and December 31, 2025, allowing free cancellations and changes under specific conditions [1] - Eastern Airlines has also announced free changes for tickets purchased before November 15, 2023, for flights involving Japan, with specific conditions for changes and cancellations [1]

Group 1 - The Chinese Ministry of Foreign Affairs and the Chinese consulate in Japan have issued a serious warning to Chinese citizens to avoid traveling to Japan due to deteriorating safety conditions and rising incidents of crime against Chinese nationals [5][7] - Several airlines, including Air China, China Southern Airlines, and China Eastern Airlines, have announced special handling procedures for tickets related to flights to Japan, allowing free changes and refunds for tickets purchased before November 15, 2023, for travel dates until December 31, 2025 [1][2][3] - Air China specifies that for tickets purchased before November 15, 2023, changes or refunds can be made without fees, provided the travel dates fall between November 15, 2025, and December 31, 2025, for specific routes [1][3] Group 2 - China Southern Airlines has similar policies, allowing free cancellations and changes for tickets purchased before November 15, 2023, for travel to Japan within the specified dates [2][3] - China Eastern Airlines also offers free changes for tickets purchased before November 15, 2023, with specific conditions regarding unused segments and travel dates [3] - Other airlines, including Sichuan Airlines and Xiamen Airlines, have also released related notifications regarding ticket handling for flights to Japan [3][7]

Group 1 - The Chinese Ministry of Foreign Affairs and the Chinese consulates in Japan issued a serious reminder regarding Chinese citizens traveling to Japan [1] - Three airlines, Air China, China Southern Airlines, and China Eastern Airlines, announced special handling plans for tickets related to Japan routes, allowing free refunds and changes for tickets with travel dates before December 31, 2025, under certain conditions [1][3][4][5] Group 2 - Air China specified that tickets purchased or exchanged before November 15, 2023, for flights to Japan between November 15, 2025, and December 31, 2025, can be changed or refunded without a fee, although fare differences may apply [3][4] - China Southern Airlines outlined similar policies for tickets purchased before November 15, 2023, allowing free refunds and changes for flights to Japan during the same travel period [4][5] - China Eastern Airlines also provided a flexible policy for tickets purchased before November 15, 2023, allowing one free change for flights to Japan within three days before or after the original flight date [5]