全面质量管理
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陕西多项质量管理成果获全国奖项
Shan Xi Ri Bao· 2025-11-18 23:02
Core Points - The Shaanxi quality management teams excelled at the 30th Asia-Pacific Quality Organization International Conference, winning multiple awards [1][2] - A total of 78 awards were received by Shaanxi quality management teams, ranking among the top in the nation [1] - The awarded teams focused on practical issues in production, service, and management, utilizing quality tools to enhance efficiency and customer satisfaction [1] Summary by Category Quality Management Achievements - Shaanxi quality management teams achieved 25 first-class, 41 second-class, and 12 third-class results, totaling 78 awards from over 550 teams nationwide [1] - In the "Quality Trustworthy Team" evaluation, Shaanxi received 10 5A-level and 15 4A-level awards, totaling 25 awards [2] Industry Participation - The awarded teams represent core enterprises across various sectors, including manufacturing, construction, and services, showcasing the active participation and creativity of Shaanxi enterprises in quality improvement [2] - The results reflect the province's efforts in advancing comprehensive quality management and strengthening quality talent cultivation [2] Future Initiatives - The Shaanxi Quality Association plans to continue its role as a bridge, collaborating with industry enterprises and quality professionals to promote advanced quality methods and solidify the quality foundation [2]
沪上金秋质潮涌 奋楫扬帆启新程——2025年上海市“质量月”活动综述
Zhong Guo Zhi Liang Xin Wen Wang· 2025-11-11 07:46
Core Viewpoint - The 2025 Shanghai "Quality Month" activities focus on enhancing comprehensive quality management to promote the construction of a quality-driven city, reflecting a shift from product-centric quality measures to a broader societal pursuit of quality [1][11]. Policy Guidance - Shanghai is implementing the "Quality Strong Nation Construction Outline" and its local implementation plan through various channels to instill quality concepts among leaders and business managers [11]. - The "Shanghai Quality Status Analysis Report (2025)" provides a comprehensive overview of the city's quality development, serving as a crucial reference for decision-making in quality enhancement [11]. Public Engagement - The "Quality Month" activities have seen significant participation, with 2,218 enterprises and over 145,000 citizens involved in various events, highlighting the growing societal emphasis on quality [12]. Financial Services Innovation - Various districts are exploring new paths for integrating quality elements with financial services, such as the "Quality Financing Credit Enhancement" mechanism in Pudong and the "Quality Standard Loan" 2.0 in Hongkou [12][13]. - These initiatives aim to alleviate financing challenges for small and medium-sized enterprises, promoting the idea that quality has value and can generate financial benefits [12]. Quality Infrastructure Development - Shanghai is advancing quality infrastructure in key industries, with new service stations established in Pudong for smart supply chains and high-end manufacturing [13]. - Training and certification programs for quality management are being implemented to enhance the capabilities of quality professionals [13]. Cultural Empowerment - A series of cultural activities during "Quality Month" aim to integrate quality concepts into daily life, fostering a deeper understanding of quality among citizens [14][15]. - Events like the "Sea-Pai Quality Culture" forum facilitate dialogue between traditional brands and emerging industries, promoting quality management insights [14]. Regional Collaboration - The activities emphasize regional collaboration, with initiatives like the Long Triangle Quality Improvement Competition engaging multiple enterprises to address common quality challenges [17]. - The "Long Triangle Biopharmaceutical Industry Quality Collaboration Initiative" aims to enhance quality standards across the region [17]. Grassroots Quality Services - Local regulatory bodies are implementing proactive quality service measures, such as standard classrooms and community outreach programs, to improve quality awareness among small businesses [18][19]. Innovation in Quality Practices - Innovative practices are being adopted, such as the cross-border e-commerce quality verification system developed by a local app, showcasing the integration of technology and quality management [20]. - The "Quality Walk" initiative in Putuo District has become a signature program, promoting quality awareness through interactive experiences [20][21]. Conclusion - The 2025 "Quality Month" activities reflect Shanghai's commitment to quality enhancement as a core component of urban competitiveness, aiming to establish a robust quality governance system and elevate public quality consciousness [21].
广东深圳组织特色活动140余场 参与企业及产业组织超两万家
Zhong Guo Zhi Liang Xin Wen Wang· 2025-10-22 03:34
Group 1 - The "Quality Month" series of activities in Shenzhen concluded successfully, focusing on comprehensive quality management with a systematic framework of "1+4+N" [1] - Over 20,000 enterprises and industry organizations participated, with approximately 1.2 million citizens involved [1] - The framework includes a launch ceremony, four core sectors (government leadership, industry recognition, industrial empowerment, and public participation), and over 140 unique activities organized by various districts and departments [1] Group 2 - Shenzhen showcased its achievements in quality enhancement, with companies like Mindray Medical and China General Nuclear Power Engineering Design receiving nominations for the China Quality Award [1] - Shenzhen has pioneered the "Shenzhen Quality Investment" model, which was presented at the China Quality (Nanjing) Conference, attracting significant attention [1] - The Shenzhen Market Supervision Administration released the "Quality Strong Chain Implementation Guide" to promote overall quality improvement across the industrial chain [1] Group 3 - The "Shenzhen Enterprise Brand Going Global Service Day" event aimed to enhance the international influence of local brands and expand their global market presence [2] - Various activities, including the Chief Quality Officer Forum and quality innovation competitions, effectively stimulated quality innovation among enterprises and employees [2] - The QC group competitions addressed over 120 frontline issues, generating economic benefits exceeding 100 million [2]
2025年深圳市“质量月”活动圆满结束
Zhong Guo Zhi Liang Xin Wen Wang· 2025-10-17 08:49
Group 1 - The core theme of the 2025 Shenzhen "Quality Month" activities is centered around comprehensive quality management, utilizing an innovative "1+4+N" systematic framework to promote a new pattern of quality work involving the entire society [1] - The "1" in the framework represents a city-wide launch ceremony, while "4" refers to four core sectors: government leadership, industry recognition, industrial empowerment, and public participation, all focusing on enhancing quality efficiency [1] - The "N" encompasses over 140 unique activities organized by various districts, departments, industry associations, and enterprises, promoting a coordinated approach to quality management across multiple sectors [1] Group 2 - Shenzhen's achievements in quality enhancement were showcased, with companies like Mindray Medical and China General Nuclear Power Engineering Design receiving nominations for the fifth "China Quality Award," making Shenzhen the province's leader with a total of nine awards [2] - The city pioneered the "Shenzhen Quality Investment" model, which was presented at the China Quality Conference, attracting significant attention [2] - The "Quality Chain Implementation Guide" was released, and a series of activities aimed at improving overall quality across the industrial chain were organized, enhancing the quality of local enterprises [2] Group 3 - The "Quality Month" activities engaged over 20,000 enterprises and industry organizations, directly impacting approximately 1.2 million citizens [3]
【质量强国】中国消费者报——加强全面质量管理 促进质量强国建设
Sou Hu Cai Jing· 2025-10-14 05:38
Core Points - The articles emphasize the importance of quality management in enhancing the entire industrial chain and promoting economic development, with various regions implementing initiatives to strengthen quality awareness and management [2][3][6][8][15]. Group 1: Quality Awareness and Management Initiatives - Beijing is focusing on enhancing quality awareness through over a hundred activities, integrating online and offline methods to promote quality education and support traditional industries in digital transformation [3][4]. - Shanghai is conducting quality awareness campaigns and has published a quality status report, promoting quality craftsmanship and organizing various quality improvement activities [6][7]. - Guangxi is launching six major actions to support high-quality economic development, focusing on standardization and quality management across key industries [8][9]. Group 2: Quality Safety and Consumer Protection - Guangxi is enhancing quality safety measures by implementing strict regulations on industrial products and consumer goods, ensuring consumer rights protection through various initiatives [9][12]. - Jiangxi is focusing on quality regulatory governance, conducting special actions to ensure product safety and consumer protection, while promoting quality awareness through public engagement activities [11][12]. Group 3: Regional Quality Improvement Activities - Fujian is implementing targeted quality services to enhance industrial quality, including certification initiatives and industry-specific training programs [13][14]. - Hunan is organizing a series of quality improvement activities across various sectors, emphasizing government support and community involvement in quality enhancement [15][16][17].
“企业找服务”变“服务上门去” 广西桂林市市场监管局助企升级卓越绩效管理
Zhong Guo Zhi Liang Xin Wen Wang· 2025-10-13 05:04
Core Insights - The article highlights the proactive approach of the Guilin Market Supervision Administration in providing on-site support to enterprises, specifically the Southern Power Grid Guilin Power Supply Bureau, to enhance their quality management practices [1][2] - The training session focused on the core concepts of the Excellence Performance Model, management maturity evaluation methods, and the significance of applying for government quality awards, aiming to improve the quality management awareness among the management team [1][2] Group 1 - The Guilin Market Supervision Administration initiated a "service on-site" mechanism to assist enterprises, transforming the traditional model of "enterprises seeking services" into "services coming to enterprises" [1][2] - A specialized training session was conducted with the participation of renowned quality management experts, covering essential topics related to modern quality management [1][2] - The training aimed to enhance the management's strategic awareness of quality and promote collective participation in quality improvement initiatives [1] Group 2 - The initiative reflects the administration's commitment to the philosophy of "service ahead of regulation" and is part of the efforts during "Quality Month" to support enterprises in improving quality and efficiency [2] - The training is expected to stimulate the Southern Power Grid Guilin Power Supply Bureau's internal motivation to pursue excellence and lay a solid foundation for competing for quality awards at both regional and national levels [2]
紧扣“质量月”筑牢建设根基 住建部门多措并举推动住宅品质新提升
Zhen Jiang Ri Bao· 2025-10-09 22:39
Group 1 - The core theme of the article is the emphasis on enhancing construction quality management in residential projects to meet public expectations for high-quality housing [1][2]. - The city has launched a series of activities during the "Quality Month" to improve engineering quality management, particularly focusing on residential construction quality [1][2]. - A meeting was held to discuss the promotion of improved residential construction, aiming to upgrade housing products from "existing" to "superior" through policy guidance and technological innovation [2]. Group 2 - A practical skills competition for quality inspection in residential projects was conducted, involving 48 professionals from various monitoring and construction units, aimed at enhancing their technical capabilities [3]. - The city’s quality monitoring station implemented a new testing mode combining theoretical exams and practical operations to ensure accurate and reliable quality data [3]. - The monitoring station has been actively addressing common quality issues in residential buildings and has organized comprehensive inspections to identify potential quality risks [4]. Group 3 - Various promotional activities were conducted to raise awareness about the importance of quality management, including banners, posters, and new media outreach [4]. - The "Quality Month" activities showcased a strong commitment to quality improvement in the construction sector, reflecting the government's focus on quality and the industry's response to public concerns [4].
中国石油吉林销售公司精耕“质量月”活动夯实质量强企之基
Xin Lang Cai Jing· 2025-09-27 02:36
Core Viewpoint - The China Petroleum Jilin Sales Company is focusing on enhancing quality management to support the construction of a quality-oriented nation, implementing various initiatives to promote quality improvement across all units [1][5]. Group 1: Quality Culture and Awareness - The company emphasizes the cultivation of a quality culture, guiding employees to understand that "quality is the life of the enterprise, and quality is the foundation of the brand," thereby enhancing the awareness of "quality first" among all staff [1][2]. - Various branches are conducting unique promotional activities to spread quality concepts, including poster displays, training sessions, and signing commitment letters to solidify the theoretical foundation of quality management [2][5]. Group 2: Quality Management System Enhancement - The company is advancing a comprehensive quality management system by focusing on "all employees, all processes, all aspects, and all elements," continuously strengthening the process control and evaluation of key quality targets for oil products and services [5][7]. - Different branches are implementing tiered training and conducting quality inspections, with a focus on critical areas such as oil quality testing and risk prevention [5][7]. Group 3: Quality Safety Network - The company is enhancing its risk management through a "look back" initiative, creating a risk list and rectification ledger to address common issues, forming a closed-loop management mechanism of "inspection-rectification-verification-consolidation" [7]. - Specific branches are optimizing quality assurance records and conducting comprehensive checks on oil products and non-oil goods to ensure quality safety and compliance with standards [7].
豪华没有“平替” 高水平竞技提振信心 宝马与经销商互信共赢 共同迈向“新世代”
Yang Zi Wan Bao Wang· 2025-09-26 07:59
Core Insights - The 2025 BMW China After-Sales Service Competition concluded successfully, showcasing BMW's commitment to high-quality development and customer service in the new era [1] - The event aligns with the national theme of "Quality Month," emphasizing comprehensive quality management and excellence across industries [1] Group 1: Talent Development - The competition attracted hundreds of dealers and nearly 10,000 after-sales service employees, with a focus on real-case scenarios to enhance frontline capabilities [3] - BMW has trained and selected nearly 4,000 service consultants with new energy certifications and around 3,000 technicians with high-voltage certifications, strengthening its capabilities in new energy vehicle maintenance [3] - The integration of the B.E.S.T. (BMW Education of Sales & Service Talent) program marks a deepening of BMW's talent strategy, rooted in the German dual education system [3] Group 2: Customer Experience Enhancement - The "2025 Excellent Customer Experience Ambassador" selection was conducted alongside the competition, recognizing exemplary dealership employees who provide proactive customer care [4] - BMW has introduced comprehensive "proactive" care services, enhancing service experiences through early intervention and multi-channel reminders to ensure customer peace of mind [5] - Continuous digital upgrades have created a seamless customer experience from online to offline, allowing for efficient service management through mobile tools [5] Group 3: Dealer Collaboration - BMW empowers dealers through multi-dimensional support covering sales, after-sales, and personnel training, enhancing operational resilience and service quality [6] - The company implements scientific and precise network planning based on regional market potential and customer density, fostering sustainable dealer business development [6] - BMW aims to continue collaborating with dealer partners to elevate luxury automotive service experiences into the new era [6]
宝马与经销商互信共赢 共同迈向“新世代”
Xin Lang Cai Jing· 2025-09-26 04:17
Core Viewpoint - The article emphasizes BMW's commitment to quality management and customer service excellence in response to the national initiative for quality improvement in China, showcasing its dedication to high-quality development in the automotive industry [1][5]. Group 1: Event Overview - The 2025 BMW China After-Sales Service Competition attracted hundreds of dealers and nearly 10,000 service employees, marking a significant engagement in quality service initiatives [3]. - The competition featured real-case scenarios to ensure that the outcomes directly empower frontline work, enhancing the overall service quality [3]. Group 2: Talent Development - BMW has successfully trained and selected nearly 4,000 service consultants with new energy certifications and around 3,000 technicians with high-voltage certifications, strengthening its capabilities in new energy vehicle maintenance [3][5]. - The integration of the B.E.S.T. (BMW Education of Sales & Service Talent) program signifies a deepened talent strategy, rooted in the German dual education system, to cultivate skilled professionals across key operational areas [5]. Group 3: Customer Care Innovations - BMW has introduced proactive customer care services that enhance service experiences by addressing potential issues early, ensuring customers have worry-free maintenance and repair experiences [6]. - The company has implemented seamless digital upgrades to create a cohesive customer experience, allowing for online service appointments, vehicle pick-up and drop-off, and real-time updates on maintenance progress [8]. Group 4: Dealer Empowerment - BMW supports its dealers through various initiatives that enhance operational resilience and focus on improving customer service quality, aiming for five-star customer feedback on every service interaction [9]. - The company is strategically planning its dealer network based on regional market potential and customer density, fostering long-term partnerships for sustainable business growth and enhanced customer service experiences [11].