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寻找消费力|专访MUJI无印良品CMO吴姝:消费力正拥抱长期主义
Bei Jing Shang Bao· 2025-05-21 11:58
Core Insights - MUJI is facing a critical examination of its "value" proposition as it navigates a market increasingly influenced by local budget brands and changing consumer behaviors [1][3] - The brand's philosophy of "no brand quality" is being challenged by a shift towards sustainable consumption and a focus on long-term satisfaction rather than mere product ownership [1][3] Consumer Behavior Changes - The Chinese consumer market is undergoing significant changes, with sustainability and mental well-being becoming key drivers of purchasing decisions [1][3] - Over 80% of consumers are willing to pay an average of 9.7% more for sustainably produced goods, indicating a shift from logo-driven purchases to valuing product lifecycle and brand values [3][4] Product Strategy - MUJI is promoting its hemp series in Spring/Summer 2024, which features a fully localized supply chain that reduces carbon footprint while meeting consumer demands for functional and eco-friendly products [3][4] - The brand offers over 8,000 SKUs, emphasizing a comprehensive lifestyle proposal rather than individual products, which fosters cross-category repurchase loyalty [4][5] Local Innovation and Market Adaptation - Since 2019, MUJI has established local product development teams to better cater to Chinese consumer preferences, launching products like the hemp clothing line [5][6] - The integration of diverse services such as cafes and home decor in stores enhances customer interaction and experience, positioning MUJI as more than just a retail outlet [5][6] Financial Performance - MUJI's parent company reported a 21.3% year-on-year increase in sales to 197.6 billion yen for Q1 of FY2025, with operating profit rising by 58.2% to 21.9 billion yen, driven by strong performance in mainland China and e-commerce [5][6] Channel Strategy - Despite rising e-commerce penetration, MUJI prioritizes offline sales for providing comprehensive product experiences that online shopping cannot replicate [6][7] - The brand is enhancing its online shopping experience and exploring instant retail partnerships to balance convenience with experiential shopping [7][8] Future Outlook - MUJI aims to connect with local cultures and communities while respecting nature, with a long-term goal of achieving 100% localization by August 2024, currently estimated at 50% [8]
广佛商业调改,卷起来了!
3 6 Ke· 2025-05-19 03:11
Group 1 - The commercial market in Guangzhou and Foshan is becoming increasingly competitive, with various new projects and renovations being launched to attract consumers [1] - Guangzhou Tianhe Ling Exhibition Plaza is undergoing significant renovations with an investment of over 3 billion yuan, aiming for a 31% increase in annual sales and a 37% increase in foot traffic in 2024 [2][4] - The project is focusing on enhancing the shopping experience through thematic floor designs and introducing over 100 new brands, including several first stores in the region [4][5] Group 2 - Guangzhou Liying Plaza is set for a comprehensive upgrade in 2025, with a focus on fashion and innovative retail experiences, aiming to attract the Z generation [9][11] - The project will enhance its IP exposure and optimize traffic flow to improve the shopping atmosphere [11][12] - Guangzhou PO PARK Oriental Baotai is also undergoing a transformation to appeal to younger consumers, with 51 brand upgrades planned for 2024 [13][14] Group 3 - Guangzhou Baixin Plaza has seen a significant brand overhaul with over 170 brands replaced, leading to a 25% increase in foot traffic and a 20% increase in sales [22][24] - The plaza is focusing on enhancing its entertainment and dining offerings, including the introduction of popular new restaurants and entertainment venues [26][28] - The project is leveraging its location near the Baiyun Station to capitalize on increased foot traffic [23] Group 4 - Guangzhou Meilin M•LIVE Tian Di is expanding its outdoor and night economy offerings, with a 11.54% increase in annual sales to 5.8 billion yuan [35][37] - The project has introduced 30 new dining brands, significantly enhancing its culinary offerings [39][40] - The plaza is also developing new outdoor spaces to attract visitors and enhance the overall shopping experience [40][41] Group 5 - Guangzhou Fashion Tianhe is investing over 2.6 billion yuan in renovations to enhance its unique underground commercial experience [41][42] - The project is focusing on integrating cultural and artistic elements into its shopping environment, aiming to attract a diverse consumer base [45][46] - The plaza is also enhancing its entertainment offerings with new sports and social spaces [44] Group 6 - Guangzhou Poly Plaza is undergoing hardware and software upgrades to improve customer experience, resulting in a 15% increase in foot traffic and sales [47][52] - The project is focusing on enhancing its facilities and introducing new brands to maintain its competitive edge [48][49] - The plaza has achieved a 100% occupancy rate with over 30 new brands introduced [52] Group 7 - Foshan Nanhai Vanke Plaza is focusing on creating a park-like commercial environment, with significant upgrades to its outdoor spaces [53][54] - The project has introduced 55 new brands, including 27 first stores in the region, to cater to local consumer preferences [57][58] - The plaza is maintaining a high occupancy rate of 98% despite market challenges, showcasing its strong market position [58]