社会资本

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别小看“友善”:毁掉一家公司的,可能就是一句冷漠的话
3 6 Ke· 2025-07-31 02:02
Core Insights - Companies should no longer view kindness as an optional add-on; it is essential for enhancing performance, building stronger teams, fostering trust between employees and customers, and maintaining close connections within organizations [1][20] - A lack of emphasis on kindness can lead to employee turnover, erosion of trust, poor team communication, and ultimately affect customer satisfaction [3][6] Definition and Importance of Kindness - Kindness is defined as proactive support for others' growth, happiness, or success, manifested through observable and intentional actions [4] - It is crucial for creating a high-performance workplace culture, alongside psychological safety and social capital [5] Consequences of Unkindness - Unkind workplace cultures significantly increase employee turnover likelihood, with one study indicating it is over ten times more impactful than compensation issues [3] - 98% of employees have experienced unkind behavior at work, leading to absenteeism, reduced engagement, and diminished collaboration [6][7] Leadership's Role - Leaders must visibly prioritize kindness and align it with employees' experiences, especially during challenging times [9] - High-level leaders should actively create an environment that promotes kindness, addressing unkind behaviors and fostering open communication [10] Management Practices - Kindness should be integrated into daily management practices, with all managers held accountable for fostering a kind workplace [11] - Companies can train managers on specific behaviors that exemplify kindness, such as active listening and providing constructive feedback [11][12] Setting Expectations - Organizations must clearly define and reinforce expectations around kindness, similar to safety and quality standards [12] - Employees should understand that even minor unkind behaviors can negatively impact performance and morale [12] Measuring Kindness - Organizations should measure kindness through observable behaviors and team experiences, rather than subjective assessments [19] - Companies like Google have implemented internal surveys to evaluate behaviors indicative of a respectful and kind team culture [19] Conclusion - Kindness is not just a moral imperative but a strategic advantage for companies, aiding in employee retention, customer trust, and fostering collaboration and innovation [20]
向上社交为何会失败?
Hu Xiu· 2025-07-23 13:33
Group 1 - The article discusses the allure and complexities of upward social networking, highlighting its appeal as a means to access elite circles and resources [2][4][34] - It emphasizes the structured hierarchy within social events, categorizing individuals into distinct roles such as "whales" (super-rich), "girls" (models), "brokers" (intermediaries), and "lettuce" (upper-middle-class) [5][6][12] - The dynamics of power and beauty are explored, indicating that while beauty grants access, it does not equate to equal power within these social settings [20][21][22] Group 2 - The article notes that individuals engage in upward social networking not just for tangible benefits but also for the thrill of proximity to wealth and status [13][16][34] - It highlights the self-deception among brokers who believe they can leverage their connections for future opportunities, despite the inherent power imbalances [24][27][32] - The text concludes that upward social networking is deeply rooted in structural inequalities, making it a challenging and often unfulfilling pursuit [34][36][38]
纳瓦尔的“谎言”
3 6 Ke· 2025-07-21 07:56
Core Insights - The article critiques Naval Ravikant's philosophy of wealth creation, arguing that it oversimplifies the complex nature of success by ignoring critical factors such as luck, structural advantages, and historical contingencies [1][42][46] - It highlights that Ravikant's success story is not solely a product of personal effort but is deeply intertwined with favorable circumstances, including his educational background and the timing of his ventures in the tech industry [4][11][36] Group 1: Background and Education - Naval Ravikant was born in New Delhi, India, in 1974 and immigrated to the U.S. at the age of 9, receiving a quality education that set the stage for his future success [3][4] - His educational journey included attending the prestigious Stuyvesant High School and later Dartmouth College, where he majored in computer science and economics [3][4] Group 2: Timing and Environment - Ravikant's entrepreneurial journey coincided with the explosive growth of the internet and technology sectors in the late 1990s and early 2000s, providing him with unique opportunities [5][6][8] - He co-founded Epinions in 1999, securing $45 million in venture capital during the internet bubble, which allowed him to build a network in Silicon Valley [8][9] Group 3: Investment Philosophy - The venture capital industry operates on a power law distribution, where a small number of successful investments yield the majority of returns, emphasizing the role of luck in achieving significant success [12][14][16] - A study indicated that less than 1% of early-stage investments on a particular platform achieved returns exceeding 22 times the initial investment, underscoring the unpredictable nature of venture capital [14][15] Group 4: Meritocracy and Social Capital - The article critiques the notion of meritocracy, arguing that success is not purely based on individual merit but is influenced by social systems that favor those with existing advantages [17][18][26] - It references Pierre Bourdieu's theory, which posits that social inequality is perpetuated through cultural and social capital, not just economic means [26][31] Group 5: Critique of Ravikant's Philosophy - Ravikant's philosophy promotes the idea that anyone can achieve great success through personal effort, which the article argues is a myth that overlooks systemic inequalities [17][41][46] - The article suggests that Ravikant's emphasis on personal responsibility can lead to a lack of empathy for those who struggle, reinforcing a harmful narrative about success and failure [19][23][46] Group 6: Conclusion and Broader Implications - The article concludes that a mature understanding of success should acknowledge both personal effort and the significant role of luck and environmental factors [46][47] - It advocates for a balanced perspective that recognizes the complexities of success, urging individuals to prepare for opportunities while understanding the randomness of fortune [40][46]
社区自定义微更新:“节流”特性明显,也面临“开源”挑战
Xin Lang Cai Jing· 2025-06-28 11:19
Core Insights - The article discusses a community-driven urban renewal project in Ruihong New City, highlighting the "micro-renewal" model where residents actively participate in the design and implementation of community spaces [2][16] - The initiative emphasizes social equity in urban renewal, transforming public participation from a concept into sustainable action [2][16] Community Micro-Renewal Model - The "Community Micro-Renewal Resident Designer Advisory Group" was established to lead DIY community updates, significantly reducing costs and improving space efficiency [2][16] - Residents of Mingting Community actively contributed to the redesign of a basketball court, ensuring that the final design met their specific needs [3][4] Project Implementation - The basketball court renovation began in 2022 with a budget of 70,000 yuan, and involved extensive community consultation to finalize the design [3][4] - The project included features such as a leveled surface, improved lighting, and multifunctional spaces for various community activities [4][8] Community Engagement - The transformation of the basketball court fostered a sense of achievement among residents, leading to further community projects such as the renovation of a nucleic acid testing booth and a lobby space [8][10] - The lobby was redesigned into a "One Meter Living Room," enhancing its functionality and encouraging social interactions among residents [9][10] Technological Integration - The renovation of the waste disposal area into a smart garbage sorting facility incorporated advanced technology for waste management, enhancing efficiency and user experience [10][12] - Features included sensor-operated doors, real-time monitoring, and a dedicated waste collection pathway to streamline operations [10][12] Governance and Collaboration - The project reflects a shift from top-down governance to a collaborative model where residents' needs are prioritized, supported by local government [18][19] - The establishment of a community organization, "Rui Neighborhood Society," aims to leverage residents' professional skills for ongoing community development [16][19] Future Directions - Recommendations for future community updates include integrating local businesses as partners and encouraging direct resident involvement in community operations to enhance sustainability [20][21] - The community plans to implement a structured participation process and digital tools to facilitate ongoing engagement and transparency [21]