5月20日，《福布斯》援引《2025年世界富裕城市报告》展开的话题讨论让全球金融圈炸开了锅。 对此，《福布斯》杂志发表评论称： 中国深圳可能还不是世界上最富有的城市，但它的发展速度比其他任何城市都快。 一个年仅45岁的特区，何以成为全球顶级城市的后起之秀？ 回答这个问题，还是要追溯这座城市的初心：蛇口精神。 人们拿着这份报告看了又看，发现纽约、东京和深圳分享了全球最富、亚洲最富以及全球财富增长最快三个头衔。 来自中国南海之滨的深圳，以高达142%的增速，得以与纽约、东京比肩。 | | | Millionaire growth % | Millionaires | Centi-Millionaires | Billionaires | | --- | --- | --- | --- | --- | --- | | City/Area | 7 Country | (2014 to 2024) ▼ | (USD 1m+) 7 | (USD 100m+) ▽ | (USD 1bn+) ▽ | | Shenzhen | China | 142% | 50,800 | 156 | 22 | | Scottsdale | ...

一直以来，中国人寿寿险北京市分公司坚决贯彻落实党中央决策部署，坚守"金融为民、金融便民、金 融惠民"本色，做好金融"五篇大文章"，切实为消费者办实事、解难题，用服务渠道广、线上服务全、 智能服务强、服务体验好、增值服务亮、理赔服务优、适老服务暖和消费者权益保护实的国寿好服务， 倾情守护首都人民美好生活。 ●服务渠道广：打造线上+线下全渠道服务体系 ●理赔服务优：84.88万件赔案+99.81%获赔率诠释快捷、温暖理赔承诺 理赔服务是客户对保险最关注的感知触点之一。国寿北分持续优化理赔服务，打造"快捷、温暖"的理赔 服务品牌。推出理赔直付、重疾一日赔等一系列理赔特色服务，实现服务触点多元化、理赔服务高效 化，2024年理赔约84.88万件，赔付总金额11.85亿元，年度获赔率达99.81%。 在行业内率先为老年客户打造"一声直达，一键接入，一线即通"的95519数字化专线绿色通道。线下临 柜服务坚持做到优先服务、快捷服务、贴心服务，所有柜面开通绿色服务通道，智能排队系统自动识 别，60岁以上老年人享受优先排队，全市柜面均配备轮椅、拐杖、花镜、血压仪等服务设施，开辟敬老 窗口、爱心专座，老年人在休息区即可坐享保单 ...

Core Viewpoint - The company emphasizes enhancing public awareness and improving the industry image through a series of themed activities focused on meeting diverse insurance needs of the public [1][3] Group 1: Themed Activities - The company launched a series of activities under the theme "Love and Responsibility: Insurance Makes Life Better" to strengthen public promotion and enhance service quality [1] - Various branches organized diverse "7.8 Insurance Publicity Day" activities, engaging with local communities and schools to promote financial insurance concepts [3] Group 2: Service Quality Improvement - The company is optimizing service quality by enhancing infrastructure at service points, including adding comfortable seating, barrier-free access, and age-friendly facilities [3] - Staff actively provide insurance knowledge during customer interactions, ensuring clients understand the diverse service models and receive high-quality, personalized financial insurance services [4]

Core Points - The event organized by Zhonghong Insurance Shandong Branch on July 1, 2025, aimed to combine physical activity with financial education, promoting the theme "Love and Responsibility, Insurance Makes Life Better" [1][2] - The activity included a walk through scenic spots in Jinan, where employees distributed educational materials on consumer rights and financial knowledge to the public [1] - The event also featured a visit to the Jinan Liberation Memorial Hall, emphasizing the importance of protecting consumer rights and providing fair financial services as part of the company's mission [2] Summary by Sections Event Overview - Zhonghong Insurance Shandong Branch held a public awareness event on July 1, 2025, titled "Remember History, Stay True to the Original Intention" [1] - The event combined a healthy walk with financial knowledge dissemination, attracting many local citizens [1] Educational Component - Employees wore blue Move shirts and carried consumer protection flags while engaging with the public [1] - Educational materials included information on consumer rights, the principles of financial products, and warnings against illegal financial activities [1] Red Education Segment - The group visited the Jinan Liberation Memorial Hall, where they reflected on the sacrifices made by revolutionaries for national liberation [2] - The experience served as both a red education lesson and a reminder of the company's commitment to consumer rights protection [2] - Employees expressed their determination to integrate the party's traditions into their consumer protection work, aiming to foster a positive financial environment [2]

Core Viewpoint - China Life Insurance's Yunnan branch actively participates in the "Financial Assistance to Enterprises, Model Workers Helping Enterprises, and Warm Services to Enterprises" initiative, aiming to optimize the business environment and support enterprise development in Yunnan [1][5]. Group 1: Event Participation - China Life Insurance's Yunnan branch took part in the first bank-insurance-enterprise matchmaking event organized by the Yunnan Provincial Financial and Trade Union and the Kunming branch of China Merchants Bank [1][3]. - The event included the distribution of safety emergency flashlights and promotional materials on consumer rights protection and financial safety, along with financial insurance service consultations for small and medium-sized enterprises and the general public [7]. Group 2: Service to the Economy - In 2024, China Life Insurance's Yunnan branch aims to actively serve the real economy, support major national strategies, and assist in the green transformation of the economy, as well as the development of strategic emerging enterprises [7]. - The company has insured 7,936 corporate clients, covering 1.56 million individuals, and has provided a total risk protection of 25.8 trillion yuan [7]. - The branch has also provided 654.4 billion yuan in risk protection for 21,784 small and micro enterprises and has served 78 specialized and innovative enterprises [7]. Group 3: Commitment to Innovation and Service - The Yunnan branch emphasizes the promotion of model worker and craftsman spirit, increasing financial product innovation, and enhancing the quality and efficiency of financial services to better serve the public [7].

近年来，保险行业发展迅速，为广大消费者提供了稳定的金融保险和服务，保险行业的维权问题屡次成为社会关注热点。 二、坚守合规底线，抵制恶意行为。 针对近年来屡次出现因保险行业虚假理赔、恶意投诉、恶意退保等严重扰乱市场秩序行为，侵害保险公司及消费者合法权益事件等"黑灰产"违法犯罪活动呈 现高发态势，黄河财险始终坚守合规底线。在处理消费者投诉纠纷工作中以行业监管部门、各级法院发布的金融纠纷处置典型案例为指导，积极主动与消费 者协商解决矛盾，同时最大限度消除保险领域"黑灰产"滋生土壤，面对涉及恶意举报投诉的"黑灰产"人员，坚持原则不妥协，切实维护消费者合法权益，净 化保险市场环境。 从北京地区2024年银行业保险业投诉情况数据来看，2024年内辖内监管转送反映保险业机构的消费者投诉共有19495件，最终形成通报投诉5262件，其中财 产险公司通报投诉658件占12.50%，人身险通报投诉4526件占86%，保险中介机构通报投诉78件占比1.5%。 从保险业投诉数据显示，财产险公司投诉问题主要集中在理赔纠纷，主要为客户与保险公司在理赔责任争议、理赔方案与消费者心理预期等方面存在差距而 产生的投诉。 一、 畅通投诉渠道，倾 ...