金融服务优化

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精准优化金融服务 破解企业融资难题
Sou Hu Cai Jing· 2025-07-30 04:24
2025 年以来,兰州农商银行金城支行始终以 "服务三农、服务小微、服务社区"为主线,主动融入区域经济发展大局,将金融服务与实体经济需求深度绑 定。为精准对接企业融资痛点,金城支行组织金融专管员利用"四个点亮"积极"进企入户" ,累计走访涉农企业、小微企业及个体工商户300 余户。针对 小微企业融资难等共性问题,利用"金城快贷""兴陇e贷" 等特色产品,平均放贷时间压缩至1-3个工作日,切实提升融资效率。同时,结合春季金融知识 普及月、反电诈集中宣传、党建共建等活动,开展金融政策解读与风险防范宣传10余次,覆盖群众1000余人次,有效提升了辖区主体的金融素养与风险 意识。截至7月中旬,金城支行已累计向辖区企业投放贷款1.39亿元,服务客户150家,为区域经济复苏注入了强劲动力。 为进一步优化金融营商环境,破解民营企业融资难题,7 月 25 日,城关区五泉街道、区发改委、区财政局与兰州农商银行金城支行联合举办民营企业专 场政银企对接会。辖内4 家金融机构、20 家民营企业及个体户代表共计 50 余人参会。会上,相关企业及个体户代表详细介绍了融资需求与发展现状,兰 州农商银行金城支行金融专管员围绕信贷产品、有效对 ...
农行济南双山支行:将“农情暖域”服务品牌擦亮在基层网点一线
Qi Lu Wan Bao· 2025-06-09 06:15
Core Viewpoint - The "Nongqing Warm Domain" service brand by Agricultural Bank of China aims to enhance service quality and customer experience, particularly for vulnerable groups such as outdoor workers, the elderly, and those with mobility issues [1][2][5] Group 1: Service Environment Optimization - The Agricultural Bank of China has created a comfortable and welcoming service environment at its Jinan Shuangshan branch, featuring a "Nongqing Warm Domain" area equipped with amenities like drinking water, chargers, and emergency supplies [2] - The branch has implemented accessibility improvements, including barrier-free access and large print guides for elderly customers, ensuring that all clients can easily navigate the services [2][3] Group 2: Service Skills Enhancement - The branch focuses on continuous employee training to improve service efficiency and professionalism, conducting daily standardized service drills to enhance staff capabilities [3] - Employees are trained to communicate effectively with clients, particularly the elderly and those with lower literacy levels, ensuring that services are delivered in an understandable manner [3] Group 3: Extended Service Outreach - The branch actively extends its services into communities, conducting financial knowledge seminars and providing on-site services to enhance accessibility for local residents [4] - A dedicated financial service team is established to address the financing needs of local farmers and small businesses, facilitating loan applications directly at their locations [4] Group 4: Digital Transformation Achievements - The Agricultural Bank of China has successfully implemented digital solutions to streamline the account opening process, significantly reducing the time required for approvals and enhancing service efficiency [5] - The "Nongqing Warm Domain" brand represents a commitment to customer service, with plans for ongoing improvements to deepen its impact and recognition among clients [5]