餐饮服务
Search documents
2025年度商业警示录:当创始人成为最大的“黑天鹅”
Xi Niu Cai Jing· 2026-02-23 03:21
Group 1 - The year 2025 saw significant commercial events that reflect changing consumer expectations and corporate accountability [2] - Companies faced backlash for safety and quality issues, highlighting the need for improved internal processes and transparency [3][4][8][10][11][12][19] - The shift in consumer power emphasizes the importance of brands respecting public sentiment and adapting to a more transparent market environment [21][22] Group 2 - 吉祥航空 faced criticism for distributing expired snacks, revealing serious lapses in food safety protocols and poor crisis management [3][4] - 千禾's "zero-additive" soy sauce controversy raised questions about product labeling and consumer trust, leading to a re-evaluation of marketing strategies [5][6][7] - The charging battery industry experienced a safety crisis with 罗马仕 recalling over 490,000 units due to fire risks, contrasting with 安克创新's swift response [8][9] - 白象's "half bag" noodle marketing was criticized for misleading consumers about product quantity, resulting in a rebranding effort [9][10] - 华熙生物 and 巨子生物 engaged in a public dispute over product claims, damaging both brands' reputations in the competitive beauty market [10][11] - 爱康国宾 faced a public relations disaster after a client revealed a serious misdiagnosis, leading to widespread criticism of the commercial health screening industry [11][12] - 理想汽车's marketing stunt involving a crash test video backfired, leading to public skepticism and a necessary apology [12][13][14] - 桃李面包's controversial advertising campaign resulted in a public backlash, but the company's transparent response turned the situation into a positive PR opportunity [15][16] - 西贝's struggle with public perception regarding the use of pre-prepared ingredients led to significant operational changes and store closures [17][18] - 始祖鸟's environmentally insensitive marketing stunt sparked outrage among its core audience, prompting a public apology and highlighting the importance of brand values [19][20]
说法丨春节“法”相伴 舒心又平安
Xin Lang Cai Jing· 2026-02-23 02:11
新春佳节,万家团圆,正是亲朋欢聚、出行游玩的消费高峰期。 然而,假期有时会遭遇消费陷阱、履约纠纷、安全隐患等的困扰。 本期"说法"聚焦旅游出行、餐饮消费、驾驶安全等场景,以三个案例,帮助大家厘清权责边界,依法维 护自身合法权益,共度欢乐祥和春节假期。 旅游出行篇:整治"隐形搭售",让回家的路更舒心 看似"最低价"的机票,可能捆绑不必要的增值服务。 长假期间,外出旅行,通过在线平台购票时,你是否遭遇过"隐形搭售"? Play Video 平台"打包出售"的行为构成欺诈吗?需要承担何种赔偿责任? 餐饮消费篇:规范探店视频,守护"舌尖上的安全" "排队排断腿也值""22.9元超值甜品"……春节假期期间,许多人都选择外出聚餐。短视频平台上的探店 视频成为不少消费者选择餐饮的重要参考。 然而,滤镜加持下的"网红店",往往存在"买家秀"与"卖家秀"的巨大差距,虚假宣传、价格虚高等乱象 频发。 Play Video 探店"充值",虚假宣传,欺诈消费者……面对短视频平台上,"网红"探店诸多乱象,看检察机关如何立 足公益诉讼,让老百姓真正买得放心、吃得安全。 安全驾驶篇:"隔夜醉驾"能免罚?宽严相济守防线 外出旅游的王某,在某 ...
新春见闻 | 从用餐到“入戏” 沉浸式国风餐饮新春升温
Zhong Guo Xin Wen Wang· 2026-02-22 07:30
除了南昌"豫章宴"外,还有北京"宫宴"、上海"叙宴"、成都"蜀宴赋"等,不同朝代的故事在各地接 连上演。今年75岁的陈燕在社交平台上分享了她在该类餐厅的用餐体验。她认为,在春节这个强调"团 聚"和"传统"的节点,相比在普通餐厅"吃一顿好的",与家人在国风餐厅"经历一次好的",更能打动 她。 "新岁纳福,客官您选好嘞!""要一份白糖糕!"在江西省南昌市某餐厅的"豫章宴"上,食客化身古 代"才子佳人",逛集市、吃饭、看表演,完成一场穿越时空的文化盛宴。春节期间,这样的场景在此地 时常上演。 随着国风消费趋势深入大众生活,凭借美食、文化与场景的融合,一批国风餐饮业态创新发展。在 社交平台抖音上,"沉浸式国风餐厅""文化餐秀"等话题引发热议,"文化餐秀"话题超631.1万次播放。 在"豫章宴"上,用餐前,随着一声锣鼓声,集市"开市"。"我想穿这套明制服饰,去买花灯、做糖 画、射箭,争取一小时内打卡完所有摊位。"今年23岁的顾客姚佳宁说,这类餐厅具备"能看、能吃、能 玩"的多重体验。 2月8日,在江西省南昌市某餐厅的"豫章宴"上,食客身穿汉服,在用餐前逛集市。朱莹 摄 "豫章宴"用餐环节以舞剧呈现"文化大餐":每道菜搭 ...
日本多地连发集体食物中毒事件 逾百人“中招”
Yang Shi Xin Wen· 2026-02-22 03:02
另一起事件发生在爱媛县今治市,涉事餐饮店名为"太郎食堂"。据称,本月4日至7日,累计有45人在该店用 餐后出现腹泻、呕吐等症状,其中24人前往医疗机构就诊。当地卫生部门认定这起事件由诺如病毒引发,要 求涉事餐饮店停业6天。 此外,青森县十和田市一家酒店本月早些时候也发生类似事件,导致47人食物中毒;本月14日,石川县金泽 市一家养老机构47人集体食物中毒,涉事餐饮店遭到处罚。 去年冬季以来,日本集体食物中毒事件频发,富山县、冈山县和岐阜县先后发布食物中毒"注意"警报,呼吁 民众采取预防措施。 日本岩手县、爱媛县、青森县等多地近期接连发生集体食物中毒事件,累计导致逾百人出现呕吐、腹泻等症 状。卫生部门调查认定,这些食物中毒事件多由诺如病毒引发。 据悉,其中一起事件发生在岩手县大船渡市。本月8日众议院选举投票日当天,当地多个投票站的27名工作人 员食用一家名为"丸吉美食厨房"的餐饮店提供的餐食后出现食物中毒症状。大船渡市卫生部门调查发现,多 名投票站工作人员和一名厨师感染了诺如病毒,认定这是一起由诺如病毒引发的食物中毒事件,决定对涉事 店铺实施为期3天的停业处罚。 ...
过大年、赏大展、尝美食,西城年味不减
Xin Lang Cai Jing· 2026-02-21 14:10
Core Viewpoint - The article highlights the vibrant cultural activities and exhibitions taking place in Beijing during the Lunar New Year, emphasizing the integration of traditional customs with contemporary art and cuisine [2][3][5]. Group 1: Cultural Events - The 10th China Beijing International Art Biennale features nearly 600 artworks from around 120 countries and regions, focusing on themes such as peace development, ecological civilization, and technological ethics [3]. - The "Like This Mogao" Dunhuang Art Exhibition has reopened, offering a rich cultural experience for visitors [3]. Group 2: Culinary Experience - The event includes participation from nearly 30 star-rated restaurants and famous traditional eateries, showcasing a variety of local delicacies [3]. - The JKFUN New Year Carnival combines traditional customs with a diverse marketplace, featuring over 60 specialty stalls offering regional snacks and traditional pastries [5]. Group 3: Performances - Daily performances by the Beijing National Orchestra and Beijing Symphony Orchestra are scheduled, enhancing the festive atmosphere with traditional music [3].
(新春见闻)从用餐到“入戏” 沉浸式国风餐饮新春升温
Zhong Guo Xin Wen Wang· 2026-02-21 05:14
(新春见闻)从用餐到"入戏" 沉浸式国风餐饮新春升温 中新社南昌2月21日电 题:从用餐到"入戏" 沉浸式国风餐饮新春升温 作者 朱莹 吴思瑜 2月8日,在江西省南昌市某餐厅的"豫章宴"上,食客身穿汉服,在用餐前逛集市。朱莹 摄 盛宴之下,亦有隐忧。据了解,该类餐厅餐费每人200元(人民币,下同)至700元不等。社交平台上,关 于预约、妆造及餐食,亦有"槽点"。如何避免该类餐厅成为"一次性消费"场所? 在朱晶红看来,餐厅在提升服务水平的同时,更需要挖掘独特的城市基因,"春节假期后,我们计划将 宋朝集市再次扩张,让更多顾客不单是吃饭、游玩,还能真正感受到江西文化"。 2月8日,在江西省南昌市某餐厅的"豫章宴"上,食客身穿汉服,在用餐前逛集市。朱莹 摄 "豫章宴"用餐环节以舞剧呈现"文化大餐":每道菜搭配一个节目,构建出一整套完整的"食礼"文化体 验。该餐厅执行总监朱晶红介绍,舞剧以江右商帮的行商故事展现江西的历史、文化及物产,"春节期 间,我们增加了舞狮、傩舞等表演,日均客流量超1000人次,外地顾客占比约70%"。 除了南昌"豫章宴"外,还有北京"宫宴"、上海"叙宴"、成都"蜀宴赋"等,不同朝代的故事在各地接 ...
港股异动丨溢价配股筹资!上海小南国一度飙升33%
Ge Long Hui· 2026-02-20 06:01
港股上海小南国(3666.HK)一度涨33.33%,报0.032港元。消息面上,公司公告,配售最多4.42亿股新股,相当于扩大后股本16.7%;配售价0.028港元,较 16日收报溢价16.67%。集资总额1240万港元,所得净额1210万港元,拟用作一般营运资金。 ...
【网络中国节·春节】西安老菜场新春“限定皮肤”上线
Xin Lang Cai Jing· 2026-02-20 03:09
在西安城墙脚下,藏着一个"市井与潮流"双向奔赴的宝藏街区。马年春节,来西安老菜场逛春节集市,咥陕西美食,在各种文 化墙前凹造型。马上出发,一起解锁老菜场的"新潮范"! "金马上线,加载好运,'马'住快乐,红红火火。"还没瞧见是谁,这喜庆洪亮的祝福便响透了西安城墙根的信义巷。 "哇!财神给我发礼物了,快看,我接到了,2026年我可是马上有福了!"来自河南郑州的游客王晓丽刚到西安老菜场市井文化 创意街区打卡,就被这"天降福利""砸"了个满怀。 财神送福,正是街区在今年正月为游客准备的一份"惊喜盲盒"。全天不限时段,财神装扮的工作人员随机出现在街区里,玩 偶、巧克力金币,纪念章。礼轻情意重,每一份都裹着浓浓的年味与祝福。 若你清晨七点至九点抵达,千万别错过老菜场早市的烟火气——品一碗糯叽叽的蜂蜜红枣甑糕,咬一口刚出锅的酥脆麻花,再 溜达到果蔬大棚里挑挑拣拣,感受地道老西安的慢生活节奏。 财神扮相的工作人员给游客送祝福 红砖墙面、镂空围墙,民国老建筑与潮流店铺比邻而居,只等偏爱复古风的你前来打卡留影。沿着明黄色的市民大台阶拾级而 上,登顶瞬间豁然开朗:青灰色的古城墙巍然矗立,脚下是熙攘热闹的菜场街巷,远方是现代都市的 ...
C视频丨美食为媒 冰雪为证 川菜飘香米兰街头丨剑走冬奥
Xin Lang Cai Jing· 2026-02-20 02:10
Core Viewpoint - The event in Milan, themed "Food as a Medium, Ice and Snow as Evidence," showcased Chinese culinary culture, particularly Sichuan cuisine, as a bridge for cultural exchange between China and Italy [1][4]. Group 1: Event Overview - A unique cultural exchange event took place in Milan's "Chinese Home," featuring representatives from both Chinese and Italian culinary traditions [1]. - The event highlighted authentic Sichuan dishes, including Mapo Tofu, which were prepared using locally sourced ingredients [1][3]. Group 2: Culinary Highlights - The chef team from Meizhou Dongpo worked diligently from early morning until late at night, serving a variety of Sichuan dishes that received positive feedback from international visitors [3][4]. - Over the course of the event, the team prepared more than 4,000 dumplings and nearly 1,000 tangyuan, allowing hundreds of Chinese expatriates to enjoy traditional flavors during the Lunar New Year [4]. Group 3: Cultural Elements - Sichuan tea culture was also featured, with performances of traditional tea ceremonies and face-changing acts, enhancing the cultural experience for visitors [5]. - The venue was decorated with lanterns from Zigong, Sichuan, creating an immersive atmosphere reminiscent of Sichuan streets, further promoting cultural exchange [5].
300万厨师缺口!用工成本飙至35%,炒菜机器人成餐饮老板的救命稻草?
机器人大讲堂· 2026-02-19 13:26
曾几何时,凌晨两点的餐饮老板还在朋友圈疯狂发招聘:"招厨师,月薪8000+包吃住,熟手优先!",可翻 遍通讯录,连个靠谱的配菜工都招不到;旺季后厨忙到飞起,厨师一句"不干了",门店直接停摆;好不容易 招到人,培训半个月就离职,65%的员工流动率让老板成了免费"厨师培训班校长"。 武汉的董泽军就曾被厨师愁到夜不能寐,3个厨师占了门店一半人力成本,还消极怠工,口味忽好忽坏,老 顾客投诉不断,生意直接下滑30%。直到他把两台炒菜机器人请进后厨,一切都变了。一个员工能同时操作 两台机器人,2-3分钟出一锅菜,酸辣豆芽炒出了老厨的功力,顾客吃了半年还回头,后厨再也不用为招人 发愁。 这不是个例,而是整个餐饮行业的缩影。当用工成本居高不下,300万厨师缺口悬在头顶,当78%的餐饮企 业旺季缺人超30%,炒菜机器人不再是"科技噱头",而是餐饮人活下去、跑起来的 必答题 。 中泰证券最新研报显示,2025年餐饮行业用工成本占比已达28.6%,合规化后将突破35%,而智能炒菜机器 人的渗透率正加速提升,2030年市场规模将达117亿,团餐快餐赛道2028年渗透率将冲50%。一场由机器人 掀起的餐饮效率革命,已经全面打响。 01 ...