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京东外卖将推出独立App;侯毅回应“派特鲜生”门店关闭|未来商业早参
Mei Ri Jing Ji Xin Wen· 2025-11-17 23:27
Group 1: JD's New Initiatives - JD has launched a new ready-to-drink beverage brand called "Qixian Coffee," which uses fresh milk and aims to expand rapidly in Beijing, opening 3 to 5 new stores weekly, with plans to cover major urban areas by the end of the year [1] - JD's independent delivery app will enhance its market share in the instant delivery sector, while the introduction of JD Review and JD True List aims to increase user engagement and platform transparency, reflecting JD's long-term strategy in the local lifestyle market [2] Group 2: Pet Food Market Adjustments - The founder of Hema, Hou Yi, announced the closure of several physical stores for the pet food brand "Paitexiansheng," citing a significant gap between operational results and initial entrepreneurial goals, with plans to focus on online business instead [3] - The competitive landscape in the pet food market poses challenges for physical store operations, and this strategic shift will allow for resource optimization and improved operational efficiency [3]
京东外卖App上线,配送提前6分钟,京东点评功能暂未整合
Xin Lang Ke Ji· 2025-11-17 18:27
Core Insights - JD Group has launched an independent delivery app for food services, featuring two main products: "JD Review" and "JD True List" [1] - The app integrates various existing services within the JD ecosystem, allowing seamless navigation between different channels such as "Self-operated Quick Delivery," "Shopping," and "Hotels" [1] - The "JD True List" section categorizes food options into "Local Cuisines" and "Top Dishes," providing users with intelligent recommendations based on cuisine type and popular items [1] Group 1 - The independent delivery app has been tested, showing efficient order processing with a delivery completed 6 minutes ahead of schedule [2] - The app currently lacks the "JD Review" feature, which is expected to be integrated in future updates according to customer service [2] - The "JD True List" includes detailed information on recommended dishes, such as repurchase rates, AI evaluations, delivery fees, and estimated delivery times [1][4] Group 2 - The "Local Cuisines" section covers various regional flavors, including Shandong, Beijing, Hunan, Northwest, and Northeast cuisines [1][4] - The "Top Dishes" section highlights popular items like fried sauce noodles and spicy chicken, facilitating quick selection for users [1] - The app provides a user-friendly interface with essential information for each dish, enhancing the overall customer experience [1][4]
刘强东:京东外卖App上线
Xin Lang Cai Jing· 2025-11-17 15:13
Core Viewpoint - The competition in the food delivery market is intensifying as JD.com announces the launch of an independent app for its food delivery service, aiming to enhance user experience and provide a comprehensive local lifestyle service [1] Group 1: Company Developments - JD.com founder Liu Qiangdong announced the launch of an independent app for JD Food Delivery, which aims to make it easier for users to access food delivery services [1] - The new JD Food Delivery app will integrate services such as food delivery, instant retail, reviews, travel, and shopping, providing a more comprehensive local lifestyle service [1] - JD.com has recently launched JD Reviews, which is currently in the testing phase and available to users in select cities [1] Group 2: Business Philosophy - Liu Qiangdong emphasized that JD Reviews and the JD True Ranking will never be commercialized, asserting that commercial interests should not compromise the integrity of user reviews and rankings [1] - The company believes that if ranking and review services are monetized, it would lead to biased results, undermining the quality and fairness of the information provided to users [1]
京东外卖APP上线!刘强东承诺京东点评永不商业化
Zheng Quan Shi Bao· 2025-11-17 15:04
Core Insights - JD.com has launched an independent food delivery app to enhance user convenience and experience [1][2][4] - The company introduced several new products, including JD Review and JD True List, aimed at improving local life services and leveraging its "super supply chain" capabilities [1][4] - JD.com emphasizes that its review and ranking services will never be commercialized to ensure fairness and objectivity [1][5] Group 1: JD Food Delivery App - JD.com officially launched its independent food delivery app, which is now available for download on the Apple App Store [2] - The app aims to meet the growing demand for deep user engagement and enhance user experience through product innovation [4] - The JD Food Delivery App integrates with JD Review to provide comprehensive consumer references for dining and entertainment [4] Group 2: JD Review and JD True List - JD Review utilizes AI technology to analyze data from various sources, providing objective evaluations of restaurants, hotels, and attractions [4][5] - JD True List ranks dining and hospitality options based on user preferences and feedback, ensuring a diverse range of choices for consumers [5][6] - The company has committed to never commercializing its review services to maintain integrity and avoid biased rankings [5][6] Group 3: User Engagement and Quality Assurance - JD.com is recruiting 100,000 "JD Truth Officers" to conduct blind tests for the JD True List, ensuring unbiased evaluations [5][6] - The evaluation process includes a "buy-eat-separate" mechanism to eliminate external influences on food quality assessments [6][7] - The first blind testing event for the JD True List will take place in Beijing, with a list of qualifying dishes already announced [7]
京东外卖APP上线!刘强东承诺京东点评永不商业化
证券时报· 2025-11-17 15:00
Core Insights - JD.com has launched an independent food delivery app, enhancing user convenience and experience in local life services [2][4][6] - The company introduced JD Review and JD True List, emphasizing a commitment to non-commercialization to ensure fairness and objectivity in reviews [2][7][8] - The new offerings aim to leverage AI technology for comprehensive and unbiased consumer insights, addressing issues of fake reviews and misleading rankings in the market [8][9] Group 1: JD Delivery App - JD.com officially launched its independent delivery app, which is now available for download on the Apple App Store [4] - The app aims to meet the growing demand for user-friendly food delivery services, integrating with JD Review for a comprehensive consumer experience [6][8] Group 2: JD Review and JD True List - JD Review features five sub-channels: finding food, booking hotels, selecting products, planning activities, and choosing home services [8] - JD True List is designed to provide objective rankings based on AI analysis of consumer feedback, with a focus on eliminating biased reviews [9] - The initiative includes recruiting 100,000 "JD Truth Officers" for blind testing to ensure the authenticity of evaluations [9]
“大湾区县域骑手报告”出炉:近八成骑手日均在线8至9小时
Jing Ji Guan Cha Wang· 2025-11-14 13:11
划龙舟、钓鱼、打篮球……在广袤的中国县域,送外卖或许已不是年轻人的"兜底选项",而是一份主动的职业选择。 与"高收入"相对应的是县城生活的"低成本"。对外地骑手而言,在县城做骑手更容易"留下来"。报告显示,博罗、道滘、鹤山三地的本地户籍骑手占比分别 为59%、45.81%、59.9%。有外地骑手表示,一个月工资可以买一平米房子。 ▲县域骑手职业选择的核心驱动因素 在工作强度方面,县城骑手的工作强度也相对温和。"没有大城市骑手那么卷"。县域骑手们并不认为自己"被困在系统里",而是通过灵活控制工作生活时间 扎根县城。接受问卷调查的2000多名大湾区县域骑手中,超过四成(45.6%)骑手每天工作8小时左右(含候单时间),约三分之一(31.6%)骑手每天工作 在9小时左右(含候单时间)。换言之,如果不算上线等候和休息的时间,县城骑手平均每日有效跑单时长稳定在5.4至6.6小时之间。80%的受访骑手表 示"强度一般"。 今年以来,中山大学移民与族群研究中心调研团队,深入博罗、鹤山等粤港澳大湾区多地县城,实地走访并调研年轻骑手们的工作日常与生活状态,撰写了 国内首份粤港澳大湾区县域骑手调研报告,南方报业南方社会发展智库全 ...
快速响应解民忧 高效维权获好评 ——新城市场监管所妥善处理外卖异物投诉
Zhong Guo Shi Pin Wang· 2025-11-12 04:50
Group 1 - The core issue involved a consumer complaint regarding foreign objects found in food purchased through a delivery platform, leading to a request for a refund and an apology from the vendor [1][2] - The local market supervision authority responded promptly by sending enforcement personnel to investigate the complaint and educate the vendor on food safety laws [1] - The vendor acknowledged their wrongdoing and issued a full refund to the consumer after mediation by the enforcement officers [1] Group 2 - The resolution of the complaint was efficient and fair, receiving positive feedback from the consumer, who praised the enforcement personnel involved [2] - The local market supervision authority plans to enhance regulatory efforts on food safety, conduct regular inspections, and improve the awareness of legal responsibilities among food vendors [2] - The authority aims to ensure consumer rights are protected and maintain food safety standards in the community [2]
淘宝闪购首推骑士社保补贴,最高达100%
Xin Jing Bao· 2025-11-07 12:33
Group 1 - The article highlights that several cities in China, including Shenzhen, Fuzhou, and Chengdu, have initiated social security subsidy applications for delivery riders, with subsidies reaching up to 100% [1] - This is the first time the food delivery industry has opened social security subsidies, including pension and medical insurance, to all riders, regardless of their employment status [1] - Riders can choose to pay social security in their registered or working locations, with Taobao Shangu providing at least 50% subsidy on insurance costs for riders, and full subsidies for team leaders and honorary riders [1] Group 2 - In addition to social security subsidies, Taobao Shangu is enhancing its rider incentive and protection system through initiatives like the "City Rider Orange Intent Plan," which aims to support riders in various aspects [2] - The "City Rider Orange Intent Plan" involves collaboration with over 20 brands under Alibaba and Ant Group, focusing on helping riders in need, supporting their education, and rewarding acts of bravery [2] - Since its launch, the plan has awarded numerous "City Rider Community Heroes" and provided significant support for riders pursuing higher education, including a notable case where a rider was rewarded for a heroic act with 100,000 RMB [2]
京东外卖“双11”TOP300餐饮品牌订单量增长13倍
Bei Jing Shang Bao· 2025-11-07 09:41
此外,京东外卖创新爆品包销模式,以差异化战略带动行业增长,11月7日立冬当日,甄选大牌包销爆 品开售8小时热销超650万份。 北京商报讯(记者 何倩)11月7日,京东外卖公布首份京东"双11"战报:开门红以来,合作的TOP300餐 饮品牌日均订单量较外卖上线首月增长13倍。据了解,京东外卖联合百大餐饮品牌、超200万品质餐厅 首次参与京东"双11",打造"请客吃外卖,爆品9块9"百亿补贴商家流量扶持活动。 ...
“骑手屏蔽恶意顾客”功能上线!如何合理使用?
Core Viewpoint - The introduction of the "block malicious customers" feature by Meituan riders aims to protect the rights and well-being of delivery personnel, allowing them to refuse service to abusive customers while ensuring that order fulfillment remains unaffected [2][3][4]. Group 1: Feature Overview - The "block malicious customers" feature has been fully launched nationwide, allowing riders to apply for customer blocking in cases of abuse or harassment [2][3]. - Riders can block up to 2 customers for a period of 365 days, with the option to adjust their block list at any time [3]. - The system will automatically match other riders to ensure that order delivery is not disrupted, utilizing various delivery modes and subsidies [3]. Group 2: Rights and Protections - This feature safeguards the riders' rights, including their right to personal safety and privacy, by allowing them to refuse contact with abusive customers [4]. - It also supports the riders' freedom to choose their service recipients, thus protecting their dignity and reputation against false complaints and unwarranted negative reviews [4]. Group 3: User Feedback and Complaints - Users who feel they have been unjustly blocked can report their concerns through the platform's feedback channels, as they do not have the right to demand specific riders under platform employment conditions [5]. - The platform is obligated to provide a clear complaint mechanism for consumers, and users can also seek third-party assistance for grievances related to blocking [5]. Group 4: Platform Responsibilities - The platform must balance the protection of rider rights with user rights, ensuring that neither party's legitimate interests are compromised [6]. - It is recommended that the platform implement a "dual constraint" mechanism to optimize the blocking feature while maintaining fairness for users [6][7]. - The platform should establish clear rules for consumer complaints to prevent direct conflicts between riders and customers [7].