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误购火车票怎么办?三步教你零元退
Yang Shi Xin Wen· 2026-02-06 14:20
眼花的、手滑的、稀里糊涂买错票的 ...... 曾经因为以上种种原因 误购了火车票导致多花钱 那今天一定要跟着好好了解一下 【误购限时免费退票】服务的详细规则 以后买火车票 出错了也不用怕 零成本退误购票 覆盖范围 业务范围:铁路12306注册用户通过铁路12306平台使用电子支付或积分支付购买的车票,不包括改签车票、计次票、定期票、铁路e卡通、预约购票、候补 购票、空铁联运、铁水联运和团体票。 列车范围: 境内旅客列车 始发或终到站为香港西九龙的跨境旅客列车 规则解读 满足条件 旅客通过铁路12306平台(含网站、App、支付宝小程序),使用电子支付或积分支付购票时,如误购车票,同时满足以下2个条件,即可自行线上免费办理 退票。 在购票支付成功30分钟内 距票面发车时间4小时以上 次数限制 同一购票人在一个自然日内限办1个订单误购免费退票业务。 票款返还渠道 如使用电子支付购票,票款将按原渠道退还。 如使用积分购票,将按原渠道返还积分,返还积分的有效期不变。 现在就以手机App端为例 为大家讲解下具体的操作步骤 快来看看吧~ 操作步骤 2.进行退票确认 1.在订单详情页面进行退票 首先找到需要退票的误购订单 ...
新春走基层丨智能“工友”护航春运——探访济南智慧化火车“车轮医院”
Xin Hua She· 2026-02-06 12:56
新华社记者邵鲁文、张钟仁 当飞驰的列车载着旅客踏上归途时,幕后的铁路人仍在各自岗位上为春运忙碌。 在国铁济南局济南西车辆段"车轮医院"偌大的车间里,却少见工人身影。一台台数控设备、一个个搬运机器人、一条条智能流水线,正有条不紊 地为火车车轮"把脉问诊"。 这家"车轮医院"是济南西车辆段轮轴车间,也是山东省最大的铁路货车轮轴检修基地。货运和部分客运列车运行一定时间后,列车轮轴要在这里 接受精密"诊疗",才能重回轨道。 车间内,轮对自动分解机、车轴自动除锈机、车轴数控成型磨床等68台智能设备各司其职,18台无人搬运车不知疲倦地往返穿梭,将车轮和车轴 运送至各设备前接受检修。 新华社济南2月6日电 题:智能"工友"护航春运——探访济南智慧化火车"车轮医院" 2022年,济南西车辆段对轮轴车间开展系统性数智化改造。 轮轴车间副主任张烽说,他们引入工业互联网、机器视觉、数字孪生等技术,改造后,轮对分解能力从每天45条上升至90条,轮对组装能力从每 天40条提升至70条。 "以前追着轮子跑,一天到晚忙不停,现在最主要的工作是盯着数据看。"车间轮对加修组班组长常宝才说,68台智能设备"耳聪目明",借助工业 互联网系统实现" ...
国铁集团:节前夜间高铁列车车票已陆续开售
Xin Hua Wang· 2026-02-06 11:29
新华社北京2月6日电(记者樊曦)记者6日从中国国家铁路集团有限公司获悉,为更好满足旅客出 行需求,铁路部门充分挖掘运输潜能,将于节前、节后客流高峰期在京广、京沪、沪昆等主要高铁干线 通道增开夜间高铁。目前,节前夜间高铁列车车票已陆续开售。 据了解,相关夜间高铁节前开行时段为2月8日(腊月廿一)至2月15日(腊月廿八),节后开行时 段为2月20日(正月初四)至2月25日(正月初九)、3月4日(正月十六)至3月6日(正月十八)。增开 的夜间高铁车票预售期统一为开车前5天(含开车当日),其中2月8日至10日上海至长沙、武汉、郑 州,北京至哈尔滨、长春、沈阳、郑州,沈阳至哈尔滨,郑州至西安,广州至成都,南京至武汉等方向 仍有余票。旅客可以通过铁路12306(含网站、客户端等)查询夜间高铁列车开行相关信息并购买车 票,也可使用铁路12306候补购票功能,勾选"接受新增列车"选项,增开的夜间高铁列车车票将优先满 足已提交候补需求的旅客,提高候补购票成功率。 春运期间,各地铁路部门强化路地联动,精心组织旅客运输,提升站车服务和安全保障水平,服务 旅客平安有序温馨出行。国铁沈阳局集团公司联合地方文旅部门,在部分列车上举办"温 ...
2月6日全国铁路预计发送旅客1290万人次
Zhong Guo Xin Wen Wang· 2026-02-06 11:15
各地铁路部门精心组织旅客运输,增加运力供给,提升站车服务水平,保障旅客平安有序温馨出行。哈 尔滨局集团公司哈尔滨、亚布力西、漠河等热门旅游城市的车站设置"冰雪旅游咨询服务台",为旅客提 供一站式咨询服务。沈阳局集团公司联动地方文旅部门,在部分列车上举办"温暖回家路"主题活动,让 旅客更加温馨。太原局集团公司太原南站启用新的旅客综合服务中心,为旅客一站式办理遗失物品招 领、宠物托运等服务。郑州局集团公司积极推动铁路与文旅融合,旅客凭开封北站、宋城路站等车站2 日内到达的车票,可享受清明上河园等景区购票优惠。武汉局集团公司武汉站增设12306预约会合点, 配备相关设施及专职引导员,为老有病残孕等重点旅客提供温馨服务。上海局集团公司华铁旅服公司提 升餐饮供应品质,为旅客提供咸肉菜饭、笋干烧肉、西芹腰果虾仁等特色美食。南昌局集团公司厦门站 优化站内布局,为军人、重点旅客提供专属休息区,精心打造儿童娱乐区,提升旅客出行体验。广州局 集团公司广州南站协调市政交通部门延长地铁、公交运营时间,依托铁路12306平台推送市内交通信 息,方便旅客顺畅接驳。成都局集团公司在部分车站候车区增配五孔电源插座、USB/Type-C双接口 ...
口岸小城释放发展新动能
Xin Hua Wang· 2026-02-06 10:54
Core Viewpoint - The article highlights the significant role of the Erenhot railway port in facilitating the China-Europe Railway Express, which is crucial for the economic development and cross-border cooperation of Erenhot city, especially as it prepares for the upcoming Spring Festival [3]. Group 1: China-Europe Railway Express Operations - The Erenhot railway port is the only entry and exit port for the China-Europe Railway Express in the region, serving as a vital engine for the city's development and accelerating its opening to the north [3]. - By 2025, the port is expected to handle over 3,900 China-Europe Railway Express trains, transporting more than 450,000 TEUs, with both figures showing a year-on-year growth of over 15% [3]. - As of early February this year, the port has already processed over 350 trains and transported more than 39,000 TEUs, equating to 450,000 tons of goods [3]. Group 2: Cross-Border Economic Cooperation Zone - The China-Mongolia Erenhot-Zamyn-Uud Economic Cooperation Zone aims to create a high-level open platform for integrated development in international logistics, production processing, cross-border tourism, and service trade [5]. - The core area of the Chinese section, covering 3 square kilometers, has achieved basic infrastructure completion, including a smart port management system [5]. Group 3: Tourism Development - Erenhot is leveraging its geographical advantages to promote cross-border tourism, with plans to enhance its tourism potential [5]. - By 2025, Erenhot is projected to receive 1.276 million overseas tourists, generating tourism revenue of 3.649 billion yuan, supported by cultural and sports events that attract visitors [5]. - The local government is committed to revitalizing Erenhot's tourism brand and boosting cross-border tourism through various initiatives [5].
春运夜间高铁列车车票已陆续开售!部分车次仍有余票
Xin Lang Cai Jing· 2026-02-06 10:41
记者从国铁集团获悉,2月6日全国铁路预计发送旅客1290万人次,计划加开旅客列车1209列。2月5日, 全国铁路发送旅客1175.9万人次,运输安全平稳有序。当前,节前夜间高铁列车车票已陆续开售,截至 2月6日17点30分,北京至哈尔滨、沈阳、郑州等方向部分夜间高铁仍有余票。 2月6日开始发售2月20日(正月初四)车票,截至今日8时,铁路12306已累计发售春运期间火车票1.27 亿张。从预售情况来看,今日主要热门出发城市有北京、广州、上海、深圳、杭州、成都、武汉、南 京、郑州、重庆;主要热门到达城市有北京、成都、广州、上海、郑州、杭州、重庆、武汉、南京、西 安;广州至南宁、深圳至香港、深圳至武汉、上海至北京、广州至武汉、北京至哈尔滨、北京至郑州、 北京至上海、北京至沈阳、香港至深圳等热门区间客流相对集中。 从余票情况看,2月7日至9日,武汉、南昌、徐州、合肥至上海,南宁、武汉、长沙至广州,武汉、南 昌至深圳,郑州至北京余票充足;贵阳至广州,成都至西安,太原、西安、包头至北京,郑州至武汉、 广州,北京至济南,昆明至贵阳,温州至上海尚有余票。 为更好地满足旅客出行需求,铁路部门挖掘运输潜能,将于节前、节后客流高 ...
铁路春运,运的是什么?
Xin Lang Cai Jing· 2026-02-06 09:38
Core Viewpoint - The railway spring festival transportation (Chunyun) is a significant event in China, symbolizing the hope of families reuniting and the dedication of railway workers to ensure safe and efficient travel for millions of passengers during this peak season [1][10]. Group 1: Responsibilities and Dedication of Railway Workers - Railway workers do not have holidays during peak travel times, demonstrating their commitment to ensuring smooth transportation [3]. - The presence of symbols like the railway badge and party emblem serves as a constant reminder of the heavy responsibilities shouldered by railway staff [5]. - The meticulous inspection of railway lines, precise signal equipment checks, and scientific scheduling of trains reflect the daily diligence of railway personnel [5][6]. Group 2: Safety and Security Measures - Establishing a robust safety defense in railway transportation is crucial for enhancing the quality and security of the spring festival travel experience [8]. - Railway workers maintain a rigorous and detail-oriented approach to safety, transforming their sense of responsibility into actionable measures [8]. Group 3: The Significance of Chunyun - The spring festival transportation is viewed as the first major test of the year for railway workers, who remain steadfast in their duties regardless of weather conditions [10]. - Each train whistle and wheel turn symbolizes a response to the longing for home and the collective hope for national stability [10].
铁路春运售票书写民生答卷
Xin Lang Cai Jing· 2026-02-06 09:38
运力升级是满足出行需求的核心支撑。在2026年一季度列车开行方案的基础上,铁路部门科学编制春运 列车运行图,针对性加开旅客列车,预计客流高峰期单日最高可安排开行旅客列车超1.4万列,客座能 力同比增长5.3%。5.39亿人次的出行需求背后,是铁路基础设施的持续完善,也是运输调度能力的不断 提升,更是对民众"走得了"基本需求的坚实保障。随着高铁网络的加密延伸,以及列车开行效率的稳步 提高,曾经的"一票难求"逐渐成为历史,越来越多旅客得以准时踏上归途,这既是铁路建设发展的直接 成果,更是社会进步过程中民生改善的生动写照。 2026年春运从2月2日起到3月13日结束,这场为期40天的春运大幕即将展开。今年春运全国铁路预计发 送旅客5.39亿人次,同比增长5.0%,节前腊月廿六、节后正月初七的客流高峰,是最考验铁路运输的综 合实力的时候。铁路部门以运力提升为根基、以服务优化为抓手、以精细保障为目标,用实打实的举措 回应民众出行期盼,在春运大考中彰显发展温度与责任担当。 精细保障彰显"人民至上"的发展理念。近年来,铁路服务从未停止升级脚步,适老化改造让老年旅客跨 越"数字鸿沟",线上平台功能优化让购票流程更加便捷,如今 ...
高铁提速架起晋沪融合桥,民生、经济、文旅多点开花
Xin Lang Cai Jing· 2026-02-06 09:38
此次调图最直观的变化是时间的大幅压缩。G467次全程仅需8小时51分钟,较过去缩短了近5小时;而 太原至上海的最快旅行时间也缩短至6小时59分,节省了近2小时。通过大幅精简停靠站点,仅在朔州 东、太原南、郑州、南京南等6个核心枢纽停靠,列车实现了"大站直通",让"朝发夕至"成为现实。无 论是商务人士实现当日往返,还是家庭探亲、游客周末跨城游,都变得更加从容便捷。 这一变化的背后,是集大原高铁、雄忻高铁等项目的持续推进。待集大原高铁全线贯通后,大同将彻底 融入国家"八纵八横"高铁主骨架,成为连接华北与西北、华东的重要节点城市。区域交通枢纽地位日益 凸显,城市发展能级随之跃升。 交通的提速,打通了区域发展的"任督二脉"。G467/G468次列车高效串联了山西的大同南、太原等三大 客运枢纽与华东的核心大站,为晋沪两地的资源流动铺就了"黄金通道"。山西的能源、文旅资源与长三 角的资金、技术、市场优势互补,将加速产业对接与人才交流。这不仅为山西深度融入长三角一体化发 展提供了契机,也让两地从"互联互通"迈向"协同共赢"。 一张车票,承载的是团圆的期盼;一趟列车,推动的是区域的跃动。G467/G468次高铁标杆列车的开 ...
铁路新调图:绘就民生与发展双优答卷
Xin Lang Cai Jing· 2026-02-06 09:37
Core Insights - The new national railway timetable, effective from January 26, 2026, aims to enhance public transportation and economic development, embodying the principle of "People's Railway for the People" [1] Group 1: Transportation Efficiency - The new timetable significantly improves transportation efficiency, particularly in the central and western regions, with the opening of the Baoyin High-speed Railway reducing travel time from Yinchuan to Beijing by 1 hour and 14 minutes [2] - The introduction of 32 new high-speed trains in the Inner Mongolia region allows for travel from Wuhai to Beijing in just 5 hours and 7 minutes, a reduction of 10 hours and 35 minutes compared to conventional trains [2] - The new high-speed railway network connects previously isolated areas, such as Yan'an, to the national high-speed rail system, cutting travel time to Beijing by 4 hours and 37 minutes [2] - The Guangzhang High-speed Railway enables direct travel from Zhanjiang to Guangzhou in 1 hour and 32 minutes, while the Shantou to Guangzhou route is now accessible in 1 hour and 26 minutes [2] Group 2: Service Optimization - The railway department has upgraded 52 conventional trains and enhanced services for special groups, including students and the elderly, ensuring a worry-free travel experience [3] - New themed trains for family travel, winter sports, and cultural tourism have been introduced, promoting diverse travel experiences [3] - The implementation of comprehensive digital services, including internet meal ordering and pet transport options, caters to the varied needs of travelers [3] Group 3: Economic Impact - The new timetable supports economic growth by optimizing freight transport, with 473 cross-bureau freight trains and 421 direct trains for bulk goods, ensuring the transportation of essential resources like coal and grain [4] - The addition of new freight routes enhances logistics efficiency, with customized services for intercity transport and cold chain logistics [4] - The expansion of international freight routes strengthens China's role in stabilizing global supply chains, with new connections to Europe and Central Asia [4] Group 4: Strategic Significance - The railway timetable adjustment is a concrete step towards the "Transportation Power" strategy and reflects the commitment to the principle of "People's Railway for the People" [5] - The improvements in travel speed and logistics efficiency contribute to better living standards and economic progress, positioning the new timetable as a catalyst for development [5]