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影响恶劣!警方通报:店主、游客双双被拘
Zheng Quan Shi Bao· 2025-08-10 07:22
Core Points - A conflict occurred between a tourist and a Hanfu shop in Xi'an, leading to police involvement and subsequent detentions of both parties [1][2] - The incident involved a dispute over photo selection during a travel photography service, resulting in a prolonged stay at the shop by the tourist [1] - The police conducted a thorough investigation, including reviewing video footage and witness statements, which confirmed the events leading to the altercation [1][2] Summary by Sections - **Incident Overview** - A tourist named Wang (34 years old) had a dispute with the Zhi Zi Hua Kai Hanfu shop regarding photo selection, leading to a five-hour blockade of the shop [1] - The shop owner, Liu (35 years old), attempted to resolve the situation but ended up pushing Wang, causing her to fall [1] - **Investigation Findings** - The police reviewed various evidence, including public videos and medical records, confirming that Wang was aware and able to communicate after her fall [1] - Wang's claims of serious injuries were found to be exaggerated, as her medical issues were related to pre-existing conditions [1][2] - **Legal Consequences** - Liu was detained for five days for intentional harm, while Wang was detained for six days for creating disturbances [2] - Both parties expressed regret for their actions and acknowledged the negative impact on Xi'an's tourism image [2]
降价到199、299的旅拍店还能赚钱吗?
3 6 Ke· 2025-08-04 08:37
Core Insights - The travel photography market is facing significant challenges, with many businesses struggling to remain profitable due to intense competition and declining prices [1][3][12] - A large number of new entrants continue to enter the market despite previous signs of difficulty, leading to unsustainable pricing strategies [1][3] - The overall consumer experience has deteriorated, with reports of poor service quality and hidden costs becoming common [1][3][8] Market Conditions - Many travel photography businesses are closing or transferring ownership, indicating a trend of unsustainable operations [1][12] - The average daily orders for some businesses have dropped significantly, with reports of only 20 orders per day during peak season [3][5] - Price competition has led to drastic reductions in service costs, with some businesses offering full makeup and photography services for as low as 199 yuan [5][6] Consumer Experience - Consumers are increasingly dissatisfied with the quality of services, leading to a rise in negative reviews and complaints about service quality [1][3][8] - The pressure to reduce costs has resulted in lower wages for photographers and makeup artists, affecting the quality of service provided [6][8] - Many customers report feeling rushed during their sessions, leading to a lack of personalized service and dissatisfaction with their experience [8] Industry Trends - The number of travel photography-related businesses has surged, with a reported 271.23% increase in registrations in 2023, indicating a peak in market entry [12][14] - However, this growth is accompanied by a high turnover rate, with many businesses operating for only a few months before closing or relocating [14] - The industry is expected to undergo a significant transformation, moving towards a more regulated and quality-focused model as consumer expectations evolve [14]
旅拍巨头铂爵“停摆”后续:中国婚博会承诺按合同免费转单
Nan Fang Du Shi Bao· 2025-08-01 15:57
Core Viewpoint - The "Platinum Travel Photography" incident has escalated, with numerous complaints regarding unfulfilled contracts due to poor management, prompting the China Wedding Expo to take action to assist affected members [1][2]. Group 1: Company Response - The China Wedding Expo has established a special task force to provide solutions for members affected by "Platinum Travel Photography's" failure to fulfill contracts [2]. - For members who have completed their shoots but have not received their products, the Expo will assist in obtaining all raw photos, offering a subsidy of 1,000 yuan for those who choose to handle post-production independently [2][3]. - "Platinum Travel Photography" has announced a strategic adjustment to its wedding photography business, authorizing original service teams in various locations to continue providing services to consumers [8][10]. Group 2: Operational Changes - The China Wedding Expo will process the affected orders in three batches based on the urgency of wedding dates, starting with those scheduled before October 2025 [3]. - "Platinum Travel Photography" previously committed to 100% fulfillment of confirmed shooting schedules, despite ongoing losses in its travel photography business [10][11]. - The company has faced significant operational challenges, including a decline in marriage rates and rising costs, leading to a reduction in travel photography operations and the closure of unprofitable stores [11][12]. Group 3: Consumer Protection Measures - The China Wedding Expo has outlined multiple solutions for consumers, including options for transferring contracts to reputable photography brands or switching to local photography services [2][3]. - The company has also faced scrutiny from regulatory authorities, with reports of numerous consumer complaints and a halt in operations [12]. - Influencer Li Jiaqi has publicly addressed the issue, offering refunds and compensation for affected customers who purchased "Platinum Travel Photography" products through his platform [12].
铂爵旅拍爆雷:千亿旅拍帝国的崩塌与行业寒冬启示录
Xin Lang Zheng Quan· 2025-07-30 10:05
Core Insights - The collapse of Platinum Travel Photography (铂爵旅拍) highlights the vulnerabilities in the travel photography industry, particularly the risks associated with the prepayment model and high fixed costs [1][2][3] Group 1: Company Overview - Platinum Travel Photography was once a leading player in the travel photography market, operating in over 112 countries and regions [1] - The company has ceased operations as of July 2025, leaving over 200 employees unpaid for four months and numerous customers without their purchased services [1] Group 2: Business Model and Challenges - The company's business model relied heavily on a prepayment system, where customers paid a deposit to secure their booking, which became unsustainable during the pandemic due to a sharp decline in orders [1][2] - High fixed costs, including rent in popular tourist areas, exacerbated the financial strain, leading to a cash flow crisis when new orders could not cover historical costs [1][2] Group 3: Industry Trends and Competition - The travel photography industry has seen a significant increase in competition, with customer acquisition costs rising while average transaction values have dropped from 8,000 yuan to 6,000 yuan [2] - The market has been flooded with new entrants, with a 268% increase in registered companies in 2023, leading to severe market saturation and homogenization of services [4] Group 4: Consumer Behavior and Market Shifts - Consumers are increasingly turning away from traditional travel photography services, favoring independent studios that offer unique and personalized experiences [3] - The rise of destination weddings and integrated services that combine travel photography with wedding planning is becoming more appealing to younger consumers [3] Group 5: Future Outlook and Industry Restructuring - The collapse of Platinum Travel Photography signals a potential restructuring phase in the industry, with a shift towards smaller, more agile studios that can adapt to changing consumer preferences [4][5] - The cyclical nature of the industry suggests that companies must focus on rebuilding trust and enhancing service quality to survive in the long term [6]
李佳琦直播间回应铂爵旅拍履约难问题
第一财经· 2025-07-24 10:32
Core Viewpoint - The article highlights the issues faced by consumers of Platinum Travel Photography, including store closures, staff unavailability, and after-sales service problems, prompting a response from influencer Li Jiaqi regarding refunds and compensation for affected customers [1] Group 1 - On July 24, multiple consumer complaints were reported about Platinum Travel Photography's store closures and service issues [1] - Influencer Li Jiaqi announced a refund process for customers who have not yet redeemed their services or have redeemed but not completed their photography [1] - For customers who completed their photography but have not received their photos, Li Jiaqi's team will assist in expediting the delivery and provide cash compensation [1]
“预付消费”如何防风险?旅拍事件背后的消费者权益保护须健全
Qi Lu Wan Bao· 2025-07-22 03:21
Group 1 - The travel photography industry is facing significant risks due to a prevalent prepayment model, where consumers pay upfront for services that may not be delivered, leading to financial losses for over 200 consumers in a recent case [1][2] - The prepayment model is attractive to consumers due to discounts and package deals, but it exposes them to the risk of businesses disappearing or failing to deliver services after receiving payment [1][2] - The industry has low entry barriers, allowing businesses to operate without stringent qualifications, which increases the likelihood of fraudulent activities [2] Group 2 - To address these issues, a comprehensive protection mechanism is needed, including pre-warning systems, regulatory oversight, and post-transaction rights protection [3][4] - Utilizing enterprise credit data tools, such as Qichacha, can help consumers assess the credibility of travel photography businesses before making payments, potentially preventing financial losses [3] - Regulatory bodies can leverage real-time data from credit platforms to establish risk warning models, enabling early intervention when businesses show signs of distress [3] Group 3 - Implementing mandatory fund escrow arrangements can protect consumer prepayments by ensuring that funds are only released to businesses as services are rendered [4] - Standardized contract templates should be developed to clarify service details, breach penalties, and refund policies, reducing the risk of consumer exploitation [4] - A combination of credit regulation and technological support is essential to create a safer environment for consumers in the travel photography sector, transforming it into a more reliable and trustworthy industry [4]
铂爵旅拍最新回应没跑路!但消费者还会下单吗?
Qi Lu Wan Bao· 2025-07-21 02:45
Core Viewpoint - The travel photography brand "Platinum Travel Photography" is facing severe allegations of going missing and defaulting on consumer payments, leading to widespread concern among customers [1]. Group 1: Company Situation - On July 19, Platinum Travel Photography denied the rumors of going missing, stating that it is adjusting its travel photography scale due to business pressures, closing some stores, and optimizing its organizational structure [2]. - Multiple consumers reported that customer service representatives claimed they were also owed salaries, and some individuals claiming to be employees are selling photo negatives online [2][9]. - The company has been experiencing communication issues, with customers unable to reach the customer service line, leading to frustration and uncertainty regarding refunds and services [3][5]. Group 2: Consumer Experiences - Consumers have reported significant financial losses, with one customer detailing payments totaling 15,260 yuan for wedding photography services, which have not been fulfilled [3]. - Another customer indicated that despite being among the first to request a refund, she was informed that the refund process was overwhelmed and could not be completed [5]. - A collective of around 200 consumers has reported being owed nearly 1 million yuan, with many filing complaints with online platforms and local market regulatory authorities [9]. Group 3: Financial and Legal Issues - The company’s legal troubles are evident, with reports indicating that 16 million shares were frozen in March, and multiple court documents were received starting in late June [10]. - The lack of awareness among consumers regarding the company's financial risks has been highlighted, suggesting that better access to corporate information could help prevent such situations in the future [10]. Group 4: Risk Awareness Tools - The article emphasizes the importance of using corporate inquiry tools like Qichacha to monitor company dynamics and detect potential risks early [10]. - Key indicators for assessing company risk include frequent changes in registered address, capital reduction, changes in shareholders, and whether the company is listed as a dishonest executor [11][12][14].
强行拉客“闹”至派出所!暑期旅拍市场敲警钟
Core Insights - The travel photography market is experiencing rapid growth driven by social media, leading to increased demand for travel photography services [3][4] - However, the industry faces significant challenges, including fierce competition, unethical practices, and regulatory issues that threaten its sustainable development [7][8] Group 1: Market Growth and Trends - The travel photography industry has seen a notable increase in the number of registered companies, with over 70% established within the last three years [3] - In 2024, 10% of female users purchasing travel products opted for packages that included travel photography services, indicating a growing trend in experiential consumption [3] - The travel photography market is evolving to meet more refined consumer demands, with businesses diversifying their offerings to include wedding photography, cultural experiences, and specialized services [4] Group 2: Economic Impact - The travel photography sector contributes significantly to local economies, with destinations experiencing increased visitor numbers and economic benefits from related services such as dining and accommodation [6] - For instance, in 2024, the tourism revenue for the Enshi Tujia Daughter City reached 420 million yuan, with the travel photography industry generating 112 million yuan [4] Group 3: Challenges and Issues - The industry is plagued by issues such as false advertising, price fraud, and aggressive marketing tactics, which negatively impact consumer experiences [2][8] - The low entry barriers and lack of standardized service processes have resulted in significant disparities in service quality, leading to customer dissatisfaction [8][9] - Regulatory measures are being implemented in various regions to address these challenges, including the establishment of guidelines for commercial photography and monitoring of business licenses [9]
三步一拦、五步一拽!“狗皮膏药”式旅拍该根治了
Zhong Guo Xin Wen Wang· 2025-07-13 12:49
Core Viewpoint - The article highlights the growing issue of aggressive and unregulated commercial photography in tourist areas, particularly in Chongqing's Hongya Cave, which has led to negative experiences for visitors and calls for regulatory measures [1][4][5]. Group 1: Incident Overview - A recent incident in Chongqing involved a tourist being harassed by a commercial photographer, leading to police intervention and an apology from local authorities [1]. - The incident reflects a broader trend where tourists frequently encounter aggressive solicitation for photography services, disrupting their enjoyment of the sites [4]. Group 2: Industry Challenges - The commercial photography sector is characterized by a lack of regulation, questionable qualifications of photographers, and frequent disputes over fees and privacy [5]. - In some tourist spots, the number of commercial photographers can exceed that of tourists, monopolizing prime photo locations and diminishing the overall visitor experience [5]. Group 3: Economic Impact and Growth - Despite the challenges, the travel photography industry is emerging as a significant growth area within the cultural tourism sector, contributing to related industries such as makeup, photo editing, and custom clothing [5][6]. - For instance, in 2024, the tourism revenue for Enshi Daughter City reached 420 million yuan, with travel photography generating 112 million yuan [6]. Group 4: Regulatory Efforts and Recommendations - Some regions have begun implementing measures to regulate commercial photography, such as designated free and paid shooting areas, requiring advance reservations and permits [6][7]. - Recommendations for improving the industry include establishing a certification system for photographers, creating a blacklist for those who engage in aggressive tactics, and developing clear industry standards [7].
重庆渝中区文旅委致歉
中国基金报· 2025-07-13 00:08
Core Viewpoint - The Chongqing Yuzhong District Cultural and Tourism Development Committee is taking immediate action to address a recent incident involving a dispute between tourists and a promotional photographer at the Hongyadong scenic area, emphasizing the importance of maintaining a safe and orderly tourism environment [1] Group 1 - The incident occurred on July 10, 2025, when a tourist group was approached by a promotional photographer, leading to a verbal dispute after the tourist's refusal to participate [1] - Local authorities, including the police and market regulation bureau, are conducting a thorough investigation into the incident, utilizing surveillance footage and witness statements to ensure a fair resolution [1] - The Yuzhong District Cultural and Tourism Committee has expressed regret for the negative experience faced by the tourists and is committed to protecting tourists' rights while combating irregularities in the tourism market [1]